HG Hotel

Hotels
•
Independent
8.8 (125 reviews)
Av. Vallarta No. 5281, Zapopan, JAL, 45030 , Zapopan , MX
52-33-3915-3275

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Facilities

Meeting rooms
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Great staff
Accessible location
Comfortable stay
Cons:
Air conditioning issues
Noise from other rooms

Categories

Cleanliness
8.38
Room was clean and comfortable bed.
Service
9.35
El servicio de las personas que laboran en dicho hotel es de primer nivel, muy amables y atentos de los huéspedes.
Location
9.39
Lugar accesible.
Room Quality
7.84
El aire acondicionado de las habitaciones no funciona bien, no se puede regular la temperatura.
Amenities
8.87
It has a big jacuzzi.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
8.88
Standard quality for this hotel tier.
Overall Experience
8.85
A lively hotel with a wonderful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:26

Property Description

Discover a serene oasis at HG Hotel, nestled in the vibrant heart of Zapopan, where comfort meets convenience.

Wellness and Recreation
Indulge in our 24-hour health club and unwind on the terrace while enjoying stunning views. Perfect for rejuvenation whether you're traveling for business or leisure.

Culinary Delights
Savor international flavors at our renowned restaurant, THE88BISTRO, or opt for the convenience of room service. Don't miss our delectable buffet breakfasts available on weekends to kickstart your day.

Modern Amenities
Stay connected with complimentary Wi-Fi and enjoy the ease of 24-hour business services. With spacious meeting rooms available and free valet parking, we cater to all your business needs.

Get ready for an unforgettable stay; book your room at HG Hotel now!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 125 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
A
Andrés • extended_group • us
8
2026-07-02 • via Nuitee
R
Raul • solo_traveller • mx
10
Pros:

Todo

2026-07-02 • via Nuitee
L
Leszek • solo_traveller • pl
10
Wygodny pobyt w serdeczne atmosferze
Pros:

Serdeczność i pomoc personelu hotelu

Cons:

Trochę mały wybór dobrego jedzenia

2026-07-01 • via Nuitee
L
Leszek • solo_traveller • pl
10
Wygodny pobyt z bardzo serdeczna atmosfera stworzoną przez personel hotelu, zwłaszcza recepcję
Pros:

Profesjonalizm i serdeczność personelu

Cons:

Względnie may wybór jedzenia

2026-07-01 • via Nuitee
H
Helver • solo_traveller • co
10
Muy confortable
Pros:

El personal muy atento y a disposición de lo requerido.
El check in y check out muy bien, mi vuelo salía en la noche y me dejaron guardar mis maletas luego del check out.
El servicio de limpieza muy bueno, hicieron limpieza todos los días.

2026-06-30 • via Nuitee
V
Valentina • solo_traveller • co
10
2026-06-28 • via Nuitee
R
Ricardo • extended_group • co
10
Muy buena
Pros:

Ubicación

Cons:

El restaurante es muy demorado ya que tiene muy poco personal atendiendo

2026-06-27 • via Nuitee
F
Francisco • solo_traveller • us
4
Bad
Pros:

Staff friendly

Cons:

Cleaning staff only clean after 3 days stay????
Restaurant staff short in numbers of employees only one person to serving full lunch plus’s making coffee and drinks, manager ???? I never see one

2026-06-26 • via Nuitee
C
Carlos O • extended_group • co
8
2026-06-26 • via Nuitee
X
Xxoxxx • couple • us
9
2026-06-25 • via Nuitee
M
Maria • solo_traveller • pa
10
Pros:

La atención del personal

Cons:

La limpieza de las habitaciones

2026-06-25 • via Nuitee
M
maria del carmen • solo_traveller • mx
10
exelente solo bajen precios
Pros:

Limpieza de las habitaciones , felicidades a los que hacen el aseo

Cons:

precio

2026-06-25 • via Nuitee
D
DEVORAH ALEJANDRA • extended_group • mx
10
Pros:

Todo estuvo excelente, buena atención y el lugar bonito y limpio

2026-06-24 • via Nuitee
G
Gabriel • couple • us
10
I like the place
Pros:

Location

Cons:

N/A

2026-06-21 • via Nuitee
H
Hernandez Olvera • solo_traveller • mx
9
Pros:

La ubicación

2026-06-20 • via Nuitee
G
Gerardo • family_with_children • mx
3
2026-06-20 • via Nuitee
P
Peter • solo_traveller • fr
4
It’s an okay place for transit.
Pros:

It was ok. The staff did their best but the staff at the restaurant was not okay.

2026-06-18 • via Nuitee
M
maria • solo_traveller • mx
10
muy buen servicio
Pros:

Todo bien , solo se me hace un poco Caro para el tipo de Hotel

Cons:

precio

2026-06-18 • via Nuitee
M
maria • solo_traveller • mx
10
muy caro
Pros:

solo que los precios están elevados para la categoria del hotel

Cons:

los precios

2026-06-09 • via Nuitee
R
Rocio • solo_traveller • mx
8
2026-06-05 • via Nuitee