HG Hotel

Hotels
•
Independent
8.8 (125 reviews)
Av. Vallarta No. 5281, Zapopan, JAL, 45030 , Zapopan , MX
52-33-3915-3275

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Facilities

Meeting rooms
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Great staff
Accessible location
Comfortable stay
Cons:
Air conditioning issues
Noise from other rooms

Categories

Cleanliness
8.38
Room was clean and comfortable bed.
Service
9.35
El servicio de las personas que laboran en dicho hotel es de primer nivel, muy amables y atentos de los huéspedes.
Location
9.39
Lugar accesible.
Room Quality
7.84
El aire acondicionado de las habitaciones no funciona bien, no se puede regular la temperatura.
Amenities
8.87
It has a big jacuzzi.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
8.88
Standard quality for this hotel tier.
Overall Experience
8.85
A lively hotel with a wonderful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:26

Property Description

Discover a serene oasis at HG Hotel, nestled in the vibrant heart of Zapopan, where comfort meets convenience.

Wellness and Recreation
Indulge in our 24-hour health club and unwind on the terrace while enjoying stunning views. Perfect for rejuvenation whether you're traveling for business or leisure.

Culinary Delights
Savor international flavors at our renowned restaurant, THE88BISTRO, or opt for the convenience of room service. Don't miss our delectable buffet breakfasts available on weekends to kickstart your day.

Modern Amenities
Stay connected with complimentary Wi-Fi and enjoy the ease of 24-hour business services. With spacious meeting rooms available and free valet parking, we cater to all your business needs.

Get ready for an unforgettable stay; book your room at HG Hotel now!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 125 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
A
Abel Arturo • family
10
Pros:

Excelente estancia

2025-10-06 • via Nuitee
J
Janice E.
10
Pros:

It was a lively hotel with a wonderful staff

2025-09-25 • via Nuitee
M
MARCO • partner
8
Pros:

Un excelente opción, salvo que el aire acondicionado de las habitaciones no funciona bien, no se puede regular la temperatura y por lo tanto, la habitación se pone muy caliente.

2025-09-22 • via Nuitee
E
Enrique • family_with_children
6
Pros:

El servicio de las personas que laboran en dicho hotel es de primer nivel, muy amables y atentos de los huéspedes.

El hotel en general es viejo y un tanto ruidoso, es decir, el aire acondicionado es muy ruidoso y cuando le jalan al baño en alguna otra habitación se escucha en la tuya.

2025-09-08 • via Nuitee
L
Lucia • family_with_children
10
Pros:

Nice stay for a weekend

2025-08-25 • via Nuitee
A
Arturo
10
Pros:

Lugar accesible

2025-07-31 • via Nuitee
G
Gustavo
10
Pros:

Comfortable and convenient

2025-07-29 • via Nuitee
M
María y.
10
Pros:

I always like staying here it’s a safe and secure place

2025-07-26 • via Nuitee
A
Adela • partner
10
Pros:

Room was clean and comfortable bed. It has a big jacuzzi.

2025-07-15 • via Nuitee
V
Vicente
10
Pros:

Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días

2025-06-19 • via Nuitee
M
Miguel Angel • family
10
Pros:

Muy amable el personal

2025-06-14 • via Nuitee
R
Ramon • family
10
Pros:

Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.

2025-06-13 • via Nuitee
L
Liliana
10
Pros:

Excellent everything

2025-06-12 • via Nuitee
E
Elisa Guadalupe
2
Pros:

Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.

2025-06-07 • via Nuitee
E
Elisa Guadalupe
2
Pros:

The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place.

2025-06-07 • via Nuitee
G
Gabriela • family
8
Pros:

La señorita de la recepción fue muy poco amable

2025-06-05 • via Nuitee
M
María Cristina
10
Pros:

Limpia
Segura

2025-06-01 • via Nuitee
E
Erika
10
Good Service
Pros:

Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.

2025-05-26 • via Nuitee
J
Juan • family
10
Pros:

Excelente lugar y muy buena ubicación cerca de plaza galerías y lugares a donde ir a desayunar

2025-05-20 • via Nuitee
G
Gabino
10
Pros:

La seguridD

2025-05-19 • via Nuitee