Simola Hotel, Country Club & Spa

Hotels
8.9 (829 reviews)
1 Old Cape Road , Knysna , za

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Beautiful views
Great amenities
Cons:
Cleanliness issues
Slow service at breakfast
Pool accessibility

Categories

Cleanliness
7.85
There were complaints about ants in the kitchen and issues concerning cleanliness in the main bathroom.
Service
9.35
Staff were friendly and helpful, although efficiency issues were noted during breakfast service.
Location
9.35
Many reviews highlight the amazing views and tranquil location, enhancing the overall experience.
Room Quality
9.35
Rooms are large, beautifully furnished, and equipped with great amenities.
Amenities
8.85
Amenities were generally rated positively, but there were slight criticisms regarding the lack of signage for indoor pools.
Value for Money
8.85
The hotel offers good value for its location and amenities.
Food and Beverage
8.35
Food quality was noted to be excellent, with good breakfast options but a complaint about the children's menu.
Overall Experience
9.25
Guests overwhelmingly expressed satisfaction with their stay, highlighting comfort and the scenic surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:46

Property Description

Luxurious Accommodations
Experience 5-star luxury at the eco-friendly Simola Hotel Country Club & Spa. Enjoy stunning panoramic views of the lagoon or forest from your room, equipped with modern amenities and stylish decor. Some rooms even feature a kitchen and a cozy fireplace for a truly indulgent stay.

Gourmet Dining
Indulge in a culinary delight at Lungalo Restaurant, offering a bistro-style menu with picturesque lagoon views. Start your day with a delicious breakfast and end with a sumptuous dinner. For a more casual setting, the golf club lounge serves lunch and light meals for your convenience.

Relaxation and Wellness
Unwind at the Simola Spa with a variety of massages and body treatments. Take a dip in the heated indoor pool or stay active at the gym overlooking Knysna Heads. With top-notch facilities and personal trainers, your well-being is our priority.

Book now for an unforgettable stay at Simola Hotel Country Club & Spa!

Important information:

Please note that children under the age of 16 are not allowed in the sauna, indoor pool and fitness center.
Please ensure that you declare the total number of Adults and Children traveling in your party when making your booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRJ

Location

Guest Reviews

8.9
Based on 829 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 9.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
M
Moditela family_with_children ae
9
2026-08-29 via Nuitee
A
Amal family_with_children sa
5
We found insects several times ,furniture and carpet needs to be replaced . Will not come again
Pros:

The variety of food in the breakfast was very limited
I booked my room with breakfast all five nights but I use one day only as the options were not a lot and the quality of food was not very good

Cons:

My booking was through booking.com we were a family of 5 ,three adults and two children aged 2and 5 .i was located to two units .one was king size room and double bed room (which was enough for us )and a sweet ,we explained to the receptionist and manager that we don’t need the sweet unit but were very reluctant to understand and refused to help totally .we ended up paying for the sweet unit without using it for the five nights despite sending an email to the customer service and discussing this situation with them on multiple occasions.this was very disappointing to the whole family

2026-08-22 via Nuitee
C
Carl family_with_children za
8
Pros:

The staff were super helpful and friendly.

Cons:

Alot of things were not working in our room. Even though it got sorted while we were there, it shouldve been seen to before we arrived.
The pool at the spa was pretty cold. I was expecting a heated pool.

2026-08-20 via Nuitee
S
Schwarzloh family_with_children za
8
We will come back but only when we get what we are booking, not an apartment with a few totheparkin
Pros:

We were at Simola the 3rd time. Excellent breakfast, Our room was spectacular beautiful, big, clean and the view is absolutely beautiful. The rooms are very big, the beds are extremely comfortably and the gas fire place is doing the rest for a nice cozy stay. Only the furniture and the carpets are a bit old, so for sure some need a bit of revamp :-)

Cons:

The Spa was very dirty in the evenings! Used towels all over, dirty floors and used glasses in the sauna! No Staff was ever seen in the week we where there. No fresh water do drink after sauna! There is no Love to detail at all, its faaaar down and forgotten! Very sad because it could be very nice...

2026-08-16 via Nuitee
F
FAHAD couple sa
5
امن وممتاز واطلالة ممتازة ولكن قديم ولا اكرر الزيارة الا في حال التجديد
Pros:

المكان امن
والاطلالات جميلة

Cons:

قديم ولابد من التجديد

2026-07-23 via Nuitee
S
StephenvdW couple za
9
Enjoyed the stay. Will visit again.
Pros:

Exceptional staff service and excellent breakfast. Spa services and the gym are a standout feature. They managed to procure a second room for us at short notice.

Cons:

Blind in the bathroom missing slats which is not ideal when you are right by the walkway. Pillows need replacing. The inner rooms are just not the same without the outer room views. Second room smelled of damp.

2026-07-21 via Nuitee
A
Abdullah couple sa
9
Pros:

الموقع جميل جدا في وسط الطبيعة والغرفة مساحتها واسعه جدا

Cons:

كان ماعندهم إلا ماء في ليمون لو طلبت ماء عادي ماهو مجاناً
وايضاً عندك قهوة واحدة لو. طلبت قهوة ثانيه بفلوس

2026-07-21 via Nuitee
A
Anas couple sa
10
2026-07-20 via Nuitee
D
Daryl family_with_children za
10
2026-07-20 via Nuitee
E
Eduardo family_with_children br
7
Pros:

Apartamento amplo é bom café da manhã

Cons:

Serviço do restaurante muito lento e problema recorrente com as chaves da unidade

2026-07-17 via Nuitee
D
Dalene couple za
8
2026-07-14 via Nuitee
O
OLUWAFUNMILOLA family_with_children za
9
Great staff, Great Breakfast, Open to addressing mistakes and a generally very warm vibe!
Pros:

An edit to my review of April of 2026: Love it when institutions take reviews that are not so positive as an opportunity to do better. It's July 2026 and I am once again a happy SImola Client! Again I must mention the kitchen- room service is extraordinary! The meals are a solid 10/10!

Upon my previous review, they reached out and they made it better! We visited again this July and every single flag I had raised was addressed. A big thank you to Roxanne and Team for going above and beyond- we had a really excellent time- This is the Simola we know!!! The little 'Welcome back to the family' note was a lovely touch!


The star of Simola are the staff- particularly the manager/front desk/ reception and the kitchen staff
As returning customers it was amazing that they remembered us almost exactly two years to the date.
Breakfast at Simola is always a treat and the general ambience and safety is definitely up there

Cons:

July 2026 updated review - Stayed at unit 7B- cleaning staff did a good job, Views are gorgeous! Thank you!


Pains me to see how in the last two years things have deteriorated. Two years ago I gave a 10/10 for everything. Now I can’t even give a 5/10 for cleanliness . Did Simola change their cleaning staff? The cleaning is PISS poor!

2026-07-12 via Nuitee
U
Usman family_with_children gb
10
Great hilltop location with superb views of Knysna and the lagoon. The hotel has excellent facilities for dining and re
2026-07-08 via Nuitee
E
Elsje solo_traveller za
8
Pros:

Location, food, staff

Cons:

Maintenance issues in our room and power outage for 1 full day, so we were not able to enjoy the heated swimming pool.

2026-07-05 via Nuitee
V
Vidjaya solo_traveller re
9
Merveilleux
Pros:

La beauté des lieux , la gentillesse du personnel , les prestations haut de gamme

2026-07-03 via Nuitee
A
Ahmed extended_group qa
10
2026-06-27 via Nuitee
M
Melvyn couple za
9
Tranquil haven away from everything
Pros:

Almost everything particularly the staff

Cons:

Furnishings a bit tired in both the rooms and the public spaces

2026-06-21 via Nuitee
A
Andrzej family_with_children za
10
2026-06-18 via Nuitee
A
ABDULAZIZ family_with_children sa
10
Pros:

الموقع والمرافق الموجوده.

Cons:

لايوجد مسبح للاطفال للاسف

2026-06-18 via Nuitee
J
Jason extended_group gb
9
Lovely hotel, friendly staff and amazing setting.
2026-05-12 via Nuitee