Comfort Suites Williamsburg Historic Area

Outdated television without Smart TV and TV guide showed no updated information on shows that were currently on or shows that we're coming on so basically channel surf the whole time. Didn't have hot water the first night so we couldn't use his jacuzzi or take a shower. The hotel did offer us the room next door to use just for showers but the water was also room temperature. The second night we stayed there was three bus fools of middle school and high school children that were allowed to run up and down the halls at all hours the night. Boys were staying in rooms with girls without adult supervision. They were yelling and screaming all night and banging on doors. The second floor balcony was open and in view of the main desk downstairs and the hotel staff never addressed the issue with the children being loud or running amuck. The second night was sleepless due to the teenagers that were in the room next to us. The hotel was not accommodating and taking money off of our room for the huge inconvenience both nights. We will not be returning to this hotel that we've been here several times and this was the most horrible experience we've had at any hotel let alone this one.

The omelets could have been hotter, but they tasted good. The hot water took a long time to come in, but once it did it was good and hot. Only one elevator was operating, but we didn't have to wait long; it might have been a problem depending on how many groups were there. The HVAC unit didn't really seem connected with the thermostat; maybe some directions would have helped. We did get it working but don't know quite how we did it. We tried to get the fan only to stay on, but it didn't; it cycled on and off on auto. But the room was comfortable even though the air was often still; we just prefer continuous airflow. The room above us had lots of smaller feet running around--for about 10 minutes, so not bad. I do prefer a bathroom fan, for several reasons, but the air circulation was good even without one. Certainly these were just minor, especially compared to how great our overall stay was.

Increíble que todos los platos, vasos y cubiertos que se usan en el desayuno sean de icopor y de plástico no reciclable. Todo de un solo uso y a la basura. Por lo tanto le bajo la puntuación por ser un hotel que genera toneladas de basura en cada comida. Lamentable.

Very little water pressure in shower (we were in room 205) and water didnt really get very warm /hot.
Breakfast needs a better variety of meats. Sausage was served daily. Would prefer bacon, ham etc. Milk was also warm. Hot tub was warm at best (we call it the warm tub) when wanting to relax sore muscles it wasnt the best.

My wife said the pillows were lumpy

I will admit he did tell me that there was ice on the 1st floor, however signage said it was also on the third, that was wrong, out of order, so additional signage would have been helpful. Pool chemicals were extremely strong. I wish the hot tub was "hotter" and had shorter benches, awkward to sit on and no strong jets. I told the front desk - I think room 405? 4 white spots inside the new TV screen and the toilet was not properly installed to the floor, it rocks and wobbles. I am NOT complaining, as I said before, I am just bringing it to your attention to help you. I am a business owner as well. You don't know what you don't know. Also, I am a large strong guy, however, the door is heavy and restrictive to open - check it out. Cheers! Rod

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I don't it's a huge deal but I didn't like that there was no space to do yoga in the fitness center and the breakfast options weren't my fave but the waffles and juice are always good for my kiddos