Pillows Grand Boutique Hotel Ter Borch Zwolle

Hotels
9.6 (1396 reviews)
Stationsweg 9 , Zwolle , nl

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Wonderful service
Great location
Clean rooms
Cons:
High breakfast costs
Hard beds

Categories

Cleanliness
9.72
Overall sentiment indicates cleanliness is well-regarded based on multiple positive mentions.
Service
10
Service is frequently highlighted as top-notch and customer-oriented.
Location
10
Location praised for convenience and accessibility to central Zwolle.
Room Quality
9.52
Rooms are generally well-reviewed, although some concerns about bed comfort were noted.
Amenities
9.22
Amenities are satisfactory, though some guests mentioned a need for better air conditioning control.
Value for Money
9.32
Value is seen as reasonable for the quality of service and hotel experience.
Food and Beverage
9.02
Food and beverage received mixed reviews; breakfast is highlighted as expensive.
Overall Experience
10
Overall experience is highly positive, with multiple guests expressing enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:53

Property Description

Luxurious Accommodations
Experience the perfect blend of historic charm and modern luxury at Pillows Grand Boutique Hotel Ter Borch Zwolle. Nestled in a 19th-century former police station, our rooms and suites offer top-notch amenities including fine linen, Nespresso machines, and wireless sound systems.

Culinary Delights
Indulge your taste buds at The Living, our vibrant dining space open 24/7, or savor a meal at the popular Coperto Restobar. With a variety of culinary options, your dining experience will be nothing short of exceptional.

Convenient Location
Situated just minutes from Zwolle railway station, our hotel provides easy access to the town center and local attractions like the Stedelijk Museum. Whether you're arriving by car or public transport, your journey to Pillows Grand Boutique Hotel Ter Borch Zwolle will be seamless. Book now and elevate your stay with us.

Important information:

Please note that the preferred payment methods at Pillows Grand Hotel Ter Borch are credit card and debit card payments.

Coperto Restobar is popular restaurant among guests and locals, and awarded a Bib Gourmand. Without reservation we cannot guarantee you a table.

Please note, when book 6 rooms or more, the booking is considered a group booking. Different rates and conditions apply for group bookings. Contact the hotel for this.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1396 reviews
Cleanliness: 9.72
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.22
Value for Money: 9.32
Food and Beverage: 9.02
Overall Experience: 10
S
Serdar • extended_group • be
10
2026-07-18 • via Nuitee
R
Ronald • couple • us
10
Pros:

Staff was phenomenal! Check in process was an experience in itself, offered a glass of wine and relaxed on the terrace upon arrival.

2026-07-17 • via Nuitee
S
Sandra • extended_group • br
10
2026-07-16 • via Nuitee
R
Ruth • couple • nl
10
2026-07-15 • via Nuitee
F
Femke • extended_group • nl
10
Zeker voor herhaling vatbaar. Een aanrader.
Pros:

Al het personeel ontzettend vriendelijk en vrolijk.

Cons:

Niets

2026-07-14 • via Nuitee
L
Lone • extended_group • ch
6
Pros:

Needless to say the pillows were amazing.

Cons:

Really missing a desk in the room or a place to work.

2026-07-13 • via Nuitee
G
Gerrit • couple • nl
10
Fantastisch
Pros:

De uiterst professionele en vriendelijke sfeer en staff

Cons:

Alles TOP

2026-07-13 • via Nuitee
E
EPM • couple • nl
8
2026-07-13 • via Nuitee
J
Jerry • couple • nl
10
Ideaal!!
Pros:

Service en het ontbijt was top!

2026-07-13 • via Nuitee
N
Nikolaos • couple • de
10
2026-07-13 • via Nuitee
R
Ronald • couple • us
10
2026-07-12 • via Nuitee
S
Sanne • couple • nl
10
2026-07-12 • via Nuitee
S
Sandra • couple • nl
9
Super verblijf met fantastische ontvangst
Pros:

Het ontvangst was zeer fijn.

2026-07-11 • via Nuitee
M
Michael • solo_traveller • ie
8
Enjoyable
Pros:

Breakfast adequate.

Cons:

Choice

2026-07-07 • via Nuitee
H
Hans • couple • nl
10
Prachtig boutique hotel aan de rand van oude centrum
Pros:

Prachtig pand en sfeervol ingericht. Lekkere ruime kamers en zeer schoon. Prima groot bed en ruime badkamer

2026-07-05 • via Nuitee
K
Katy • couple • gb
9
2026-07-04 • via Nuitee
A
Arthur • solo_traveller • nl
10
Beste hotel dat ik in tijden geweest ben
Pros:

Het personeel is spitzenklasse.

Uitstraling, kamers, eten

Cons:

Niets

2026-07-02 • via Nuitee
R
Rosalie • couple • nl
10
Fijn luxe hotel met een aangename sfeer.
Pros:

Fijn personeel en mooi nette kamer, douche was groot en goede waterdruk.

Cons:

Kamer had tapijt als vloerbedekking, qua hygiëne niet optimaal. Kamer was verder wel schoon.

2026-07-02 • via Nuitee
Y
yasmina • extended_group • ae
10
2026-07-02 • via Nuitee
M
Marc • solo_traveller • nl
10
2026-07-01 • via Nuitee