Hotel Palatinus

Hotels
9 (1166 reviews)
Új utca 23. , Sopron , hu

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Exceptional location
Cons:
Poor room cleaning service
Small shower size

Categories

Cleanliness
8.33
The room cleaning service was noted as poor during a stay, impacting the cleanliness rating.
Service
9.3
Consistently praised as friendly and helpful across multiple reviews.
Location
9.34
Exceptional locations noted in multiple reviews, central and convenient.
Room Quality
8.79
Rooms are described as good and comfortable, though there were some size complaints.
Amenities
8.82
Amenities like breakfast and facilities were generally well-received.
Value for Money
8.78
Generally considered appropriate for the service and comfort level provided.
Food and Beverage
9.33
Breakfast and food options received positive feedback across multiple reviews.
Overall Experience
9.3
Reviews reflect a positive overall experience, with repeated recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Central Location and Historical Charm
Located in the heart of the historical centre, Palatinus Hotel offers proximity to iconic landmarks like the Tűztorony (Fire Tower) and the Liszt Ferenc conference hall.

Comfortable Accommodation and Complimentary Breakfast
Enjoy peaceful nights in our well-furnished rooms or apartments, and kickstart your day with a delicious complimentary breakfast buffet.

Convenient Amenities and Event Hosting Services
Benefit from on-site parking at reasonable rates, and indulge in half-board options at a partner restaurant within walking distance. Whether it's conferences, family gatherings, or receptions, Palatinus Hotel is equipped to host your events seamlessly.

Book your stay at Palatinus Hotel now for an unforgettable experience!

Important information:

Please note that an additional fee of EUR 25 per day applies for a pet stay.

The property accepts the following Szép Kártya types: OTP, K&H, MKB. In case guests would like to pay with Szép card, they must inform the property in advance using the special requests box when making the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1166 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
T
Tamás solo_traveller hu
10
Nagyon jó választás egy hétvégi pihenéshez.
Pros:

Nagyon szép,igényesen kialakított, modern berendezéssel.Nyugodt hely az óváros szívében.

Cons:

Nem volt ilyen.

2026-04-11 via Nuitee
A
Andi family_with_children hu
10
Szuper
Pros:

Minden jo volt

Cons:

Nem volt s

2026-04-10 via Nuitee
B
Barbara family_with_children hu
10
Pros:

Szuper helyen, nagyon kedves személyzettel, kiváló szálloda. Csak ajánlani tudom.

2026-04-10 via Nuitee
A
Agnes family_with_children hu
10
Pros:

Kiváló az elhelyezkedése, nagyon kedves a személyzet, nagy a tisztaság és remek a reggeli. Még biztos visszatérünk egyszer.

2026-04-10 via Nuitee
C
Constantin solo_traveller be
9
2026-04-09 via Nuitee
D
Dominik couple at
9
2026-04-07 via Nuitee
D
Dylan family_with_children sa
10
2026-04-04 via Nuitee
V
Vanja Ostojić family_with_children rs
10
Pros:

Lokacija, hrana, osoblje i opremljenost apartmana su odlični.

Cons:

X

2026-04-02 via Nuitee
Z
Zsolt solo_traveller ch
7
2026-03-29 via Nuitee
M
Mihályi solo_traveller hu
10
Bárkinek merném ajánlani
Pros:

Teljessen elégedettek voltunk a szállással és a kiszolgálással!

Cons:

Nem találkoztunk negatívummal.

2026-03-29 via Nuitee
P
Puzsérová solo_traveller sk
9
2026-03-28 via Nuitee
C
Christian family_with_children de
9
Zentrales Stadthotel
Pros:

Zentrale Lage, gutes Frühstück, freundliches Personal, Sauberkeit, Parkplätze

Cons:

Nichts

2026-03-28 via Nuitee
A
Attila extended_group hu
8
2026-03-24 via Nuitee
P
Pál Norbert couple hu
8
2026-03-21 via Nuitee
S
Silvia solo_traveller it
8
2026-03-20 via Nuitee
D
Dana family_with_children cz
10
2026-03-20 via Nuitee
P
Phil extended_group hu
9
2026-03-20 via Nuitee
A
Antun family_with_children rs
10
2026-03-19 via Nuitee
P
Per Bjarne solo_traveller no
9
Sentralt hotell med god service og god frokost
Pros:

Utmerket beliggenhet. Serviceinnstilt personal. God frokost med hyggelig vertinne. Et hotell som anbefales.

2026-03-19 via Nuitee
L
Liel218yair solo_traveller hu
9
Great hotel with a few minor hiccups
Pros:

The hotel is absolutely charming and in an excellent location. We also really enjoyed the breakfast, which was very nice, and the fact that there is convenient parking available.
Regarding the service, it was a bit of a mixed bag. When we arrived, the reception staff was incredibly welcoming and helpful. However, our departure left a bitter taste; the staff member at checkout wasn't very friendly, which was a disappointing way to end the trip.

Cons:

Regarding the service, it was a bit of a mixed bag. When we arrived, the reception staff was incredibly welcoming and helpful. However, our departure left a bitter taste; the staff member at checkout wasn't very friendly, which was a disappointing way to end the trip.
One important thing to note: the room was freezing cold in the evening. We found out that the heating is centrally controlled and only turned on at a specific hour, meaning we couldn't take a shower comfortably until then.

2026-03-18 via Nuitee