Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Service inconsistencies
High prices

Categories

Cleanliness
8.26
Some reviews mentioned cleanliness issues like cold pool and poor room lighting.
Service
9.23
Mixed sentiments; some staff praised while reception service noted as subpar.
Location
9.77
Excellent location highlighted in several reviews.
Room Quality
9.22
Rooms described as spacious and well-furnished.
Amenities
8.75
Amenities are generally good, but issues like lack of coffee/tea kit noted.
Value for Money
7.71
Concerns over high prices in relation to service quality.
Food and Beverage
8.26
Food quality, especially breakfast, received criticism.
Overall Experience
9.23
Overall experience was good with some pointed concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:35

Property Description

Luxurious Accommodation
Hotel Monopol in Katowice offers 5-star, air-conditioned rooms with Art Deco inspired design and wooden furniture. Enjoy amenities like work desks, satellite TV, internet, and a paid minibar. Upgrade to Superior or Junior rooms for a Nespresso coffee machine, or choose a suite for a welcome fruit plate.

Wellness & Spa Retreat
Indulge in free wellness facilities including a swimming pool, dry sauna, gym, fitness and cycling rooms, dry and steam rooms. Relax and rejuvenate in the modern Wellness & Spa area.

Award-Winning Dining
Savor international cuisine at the hotel's two restaurants, Monopol and Cristallo. Cristallo has been recognized with two chef hats by Gault&Millau 2017, 2018 guide. Enjoy seasonal menus and exceptional dining experiences.

Book your stay at Hotel Monopol Katowice for a luxurious and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KTW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs PLN 100 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 15 years old stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1460 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 9.23
T
Ta Hsun • couple • tw
10
2026-04-29 • via Nuitee
W
Wiesława • solo_traveller • pl
9
Mieszane uczucia
Pros:

Bardzo przyjemny pobyt. Ładne pokoje, wygodne łóżka i miły personel zdecydowanie na plus.
No i świetna lokalizacja!

Cons:

Jak na hotel 5 * zastępcza lokalizacja restauracji i słaby wybór dań na śniadanie były zdecydowanie na minus.
No i pokoje od strony ulicy bardzo, bardzo głośne

2026-04-28 • via Nuitee
P
Piotr • couple • pl
9
2026-04-28 • via Nuitee
S
Sonia • couple • pl
8
Polecam pobyt w hotelu. Jedynie zastrzeżenie do śniadania, bardzo mały wybór.
Pros:

Wielkość pokoi.

Cons:

Śniadanie było bardzo słabe, jak w budżetowym hotelu w nie w 5 gwiazdkowym.

2026-04-27 • via Nuitee
J
Julia • couple • pl
5
2026-04-27 • via Nuitee
B
Bilewska • solo_traveller • pl
9
Pros:

Czystość w pokoju, wygodne łóżka, dogodna lokalizacja

Cons:

Braki w sniadaniu : brak sezonowych owoców mimo sezonu na truskawki i borówki, brak jogurtu naturalnego dobrej jakości

2026-04-24 • via Nuitee
A
Anna • couple • pl
8
2026-04-23 • via Nuitee
K
Kacper • solo_traveller • pl
10
2026-04-22 • via Nuitee
D
Davide • couple • it
10
Esperienza top!
Pros:

Tutto

Cons:

Nulla

2026-04-22 • via Nuitee
J
Jakub • couple • pl
8
2026-04-21 • via Nuitee
N
Nikita Zych • solo_traveller • pl
10
2026-04-21 • via Nuitee
R
Rafał • solo_traveller • pl
10
2026-04-17 • via Nuitee
K
Kuba • couple • pl
8
Powstrzymam się od negatywów bo pozytyw przerósł moje oczekiwania
Pros:

Bardzo dziękuję że tym razem woda w basenie była cieplejsza ❤️
Olbrzymie podziękowanie dla p. Roberta i p. Nikity.
Bez ich obecności i profesjonalnego podejścia do gościa na poziomie 5* ten pobyt mógł być moim ostatnim.
Panie z recepcji, z Cafe Central i ze śniadania bardzo miłe, pomocne i dające nadzieję
Można smacznie zjeść nawet po 22.
Lokalizacja , czystość 9/10 (zawsze może być lepiej)
Przestrzeń do palenia cygar na wysokim poziomie świetny wybór cygar Arturo Fuente.

Cons:

Powstrzymam się od podania z imienia osób które zamieniły ten pobyt w średniej jakości motel max 3*
Ze względu na ostateczne rozwiązanie problemów które nie powinny zaistnieć oraz plan „naprawy” i profesjonalne podejście do gości przez p. Nikitę i p.Roberta ocena diametralnie uległa zmianie i wrócę wciągu 2 miesięcy i sprawdzę 😉

2026-04-14 • via Nuitee
A
Andriy • solo_traveller • ua
9
Можна зупинитися
Pros:

Розташування та сніданок.

Cons:

Дизайн номерів трошки застарілий. Епоха минула.

2026-04-10 • via Nuitee
A
Anton • solo_traveller • gb
5
Pros:

My room was under the roof and I heard a knocking sound during all night.

Cons:

My room was under the roof and I heard a knocking sound during all night. Please check and fix the roof.

2026-04-09 • via Nuitee
E
Eriks Rositis • couple • lv
9
Definitely 5 star experience. From location to personnel
Pros:

Superb location in the heart of town. Nice view and big room. Helpful stuff.

Cons:

No all was great. Only breakfast was not as we expect. Spa area was quite dark and pool can be more warm

2026-04-07 • via Nuitee
M
Milena • couple • pl
6
Pobyt przyjemny dzięki basenowi i saunie, niemniej odczuwalne maksymalne cięcie finansowe by zrealizować niezbędne minim
Pros:

Basen i sauna

Cons:

Brak zestawu do parzenia kawy i herbaty, który wydawał się być standardem światowym.

2026-03-30 • via Nuitee
A
Artur • couple • pl
9
2026-03-30 • via Nuitee
P
Paweł • family_with_children • pl
9
2026-03-30 • via Nuitee
I
Izabella • solo_traveller • pl
8
2026-03-29 • via Nuitee