Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Service inconsistencies
High prices

Categories

Cleanliness
8.26
Some reviews mentioned cleanliness issues like cold pool and poor room lighting.
Service
9.23
Mixed sentiments; some staff praised while reception service noted as subpar.
Location
9.77
Excellent location highlighted in several reviews.
Room Quality
9.22
Rooms described as spacious and well-furnished.
Amenities
8.75
Amenities are generally good, but issues like lack of coffee/tea kit noted.
Value for Money
7.71
Concerns over high prices in relation to service quality.
Food and Beverage
8.26
Food quality, especially breakfast, received criticism.
Overall Experience
9.23
Overall experience was good with some pointed concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:35

Property Description

Luxurious Accommodation
Hotel Monopol in Katowice offers 5-star, air-conditioned rooms with Art Deco inspired design and wooden furniture. Enjoy amenities like work desks, satellite TV, internet, and a paid minibar. Upgrade to Superior or Junior rooms for a Nespresso coffee machine, or choose a suite for a welcome fruit plate.

Wellness & Spa Retreat
Indulge in free wellness facilities including a swimming pool, dry sauna, gym, fitness and cycling rooms, dry and steam rooms. Relax and rejuvenate in the modern Wellness & Spa area.

Award-Winning Dining
Savor international cuisine at the hotel's two restaurants, Monopol and Cristallo. Cristallo has been recognized with two chef hats by Gault&Millau 2017, 2018 guide. Enjoy seasonal menus and exceptional dining experiences.

Book your stay at Hotel Monopol Katowice for a luxurious and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KTW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs PLN 100 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 15 years old stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1415 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 9.23
R
Rut • couple • pl
8
2026-03-14 • via Nuitee
K
Koshova • family_with_children • pl
10
2026-03-11 • via Nuitee
K
Kamila • couple • pl
10
2026-03-11 • via Nuitee
Z
Zaton • family_with_children • pl
9
2026-03-10 • via Nuitee
J
Joanna • couple • pl
8
Ok , miła obsługa , podwyższyli nam standard pokoju , ale nie rozumiem dlaczego ten hotel ma 5 gwiazdek
Pros:

Architektura budynku, lokalizacja

Cons:

Siłowania , basen

2026-03-09 • via Nuitee
N
Nadiia • solo_traveller • ua
10
2026-03-09 • via Nuitee
M
Michal • family_with_children • pl
7
2026-03-08 • via Nuitee
B
Biernat-Heikkinen • solo_traveller • gb
10
2026-03-05 • via Nuitee
J
Jonasz • solo_traveller • pl
10
Super pobyt ze znajomymi, obsługa super i zawsze pomocna. Lokalizacja i pokoje super.
Pros:

Lokalizacja oraz pokoje, w szczególności apartament na ostatnim piętrze.

2026-03-04 • via Nuitee
R
Renee • solo_traveller • gb
10
Pros:

Great service, quiet, well located, lovely spa, great food

Cons:

Tea making in theroom

2026-03-04 • via Nuitee
W
Wojciech • family_with_children • pl
9
2026-03-04 • via Nuitee
L
Laura • family_with_children • pl
10
2026-03-04 • via Nuitee
W
william • solo_traveller • gb
10
Pros:

Everything.

Cons:

Nothing to dislike.

2026-03-03 • via Nuitee
D
Debra • couple • gb
10
Pros:

Fantastic location, great rooms and friendly

Cons:

Nothing to dislike

2026-03-01 • via Nuitee
Y
Yascha • family_with_children • ie
10
Nothing to fault
Pros:

Room was clean and spacious. Breakfast was amazing. Massage was incredible. Spa facilities were good. Location right in the centee

Cons:

Kettle and more hooks in the room would have been nice

2026-03-01 • via Nuitee
K
Katarzyna • couple • pl
8
Służbowy weekend w Katowicach również dzięki hotelowi zmienił się w czas relaksu i idealnego balansu między pracą i odpo
Pros:

Przemiła, bardzo profesjonalna i kulturalna obsługa. Piękny basen.

Cons:

Nie było takich rzeczy.

2026-03-01 • via Nuitee
G
Gabriela • solo_traveller • pl
10
2026-02-27 • via Nuitee
W
White • family_with_children • ie
10
2026-02-27 • via Nuitee
K
Karina • extended_group • pl
7
To był przyjemny pobyt, lokalizacja bardzo dobra, śniadanie pyszne. Wellness nad rozczarowało.
Pros:

Lokalizacja hotelu jest świetna. Śniadanie było urozmaicone i pyszne oraz bardzo miły personel na śniadaniu oraz w recepcji.

Cons:

Niestety rozczarowałam się strefą SPA. Zabrakło przyjemnego zapachu, herbaty lub naparów, widać, że obiekt ma już swoje lata i bardzo małe są sauny oraz takie już nadgryzione zębem czasu. Tutaj było to rozczarowanie o tyle, że z uwagi na SPA właśnie wybrałyśmy ten hotel.

2026-02-23 • via Nuitee
S
Santiago Owen • couple • es
10
Pros:

Si nos gustó todo muy bien , muy buen servicio

2026-02-23 • via Nuitee