Hotel Gran Via

Hotels
8.3 (2825 reviews)
Paseo Gran Via 38 , Zaragoza , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Rooms have smoke odors
Limited breakfast variety
Noise issues reported

Categories

Cleanliness
8.19
Several reviews mention cleanliness positively, but some indicate issues like a strong smell of smoke.
Service
8.66
Guests positively highlight the friendly and helpful staff.
Location
8.7
Multiple reviews praise the hotel's excellent location.
Room Quality
8.15
Rooms are generally described as comfortable, although some experience noise issues.
Amenities
7.68
Limited amenities mentioned; missing items like microwaves noted by guests.
Value for Money
8.64
Many guests express that the hotel offers good value for the price.
Food and Beverage
7.69
Some guests find breakfast options insufficient and lacking variety.
Overall Experience
8.66
Overall positive experiences reported, making it a recommended option.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:18

Property Description

Central Location in Zaragoza

24-Hour Cafeteria and Meeting Rooms

Recently Renovated Rooms

Book now for a memorable stay at our hotel in Zaragoza!

Important information:

Pets cost EUR 13 per night and may NOT be left alone in the room.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 2825 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
M
manuela • couple • it
9
Hotel comodo
Pros:

Buona posizione, camere silenziose, personale cordiale

Cons:

Niente

2026-05-09 • via Nuitee
M
Marta Sánchez • solo_traveller • es
8
2026-05-08 • via Nuitee
A
Anouk • solo_traveller • nl
7
Pros:

De locatie is top en het personeel is erg vriendelijk.

Cons:

De koffie is geweldig maar de rest van het ontbijt is vrij middelmatig en de kamers zijn erg gehorig.

2026-05-08 • via Nuitee
C
Campos Calderin • solo_traveller • es
8
2026-05-08 • via Nuitee
M
Manuel Jose • solo_traveller • es
8
2026-05-08 • via Nuitee
B
Blanca • couple • es
8
2026-05-07 • via Nuitee
N
Nelson • couple • us
8
Friendly staff
Pros:

Friendly staff.
Well located and comfortable.

2026-05-06 • via Nuitee
I
Isabel • couple • es
5
Bien
Pros:

Está ubicado en Gran Vía así que perfecto

Cons:

Cuando llegamos por la noche nos comentaron que había desayuno por la mañana, a la mañana siguiente al ir a pedirlo al hotel nos comentaron que no era así, que en el papel que nos habían entregado ponía “si lo desea” y que eso significa que no iba incluido…no fueron bordes ni mucho menos pero vaya, que se podrían haber ahorrado el comentario y ya. Por lo demás todo bien.

2026-05-06 • via Nuitee
N
Nathalie • family_with_children • be
6
Hôtel très bien en situé mais dans lequel il vous sera impossible de dormir la nuit tellement l’insonorisation est total
Pros:

Hôtel très bien situé pour visiter Saragosse
Pour ce qui est du personnel, les réceptionnistes étaient extrêmement agréables

Cons:

A éviter si vous voulez pouvoir dormir la nuit car l’insonorisation est totalement inexistante que ce soit les fenêtres vers la rue (camion poubelle aux aurores, trams, voitures…) mais également la porte donnant sur le couloir (on pouvait déterminer l’heure de retour de chaque client dans sa chambre) ainsi que les murs de la chambre (on avait droit au réveil du voisin, à la vibration de leur gsm sur la table de nuit ainsi qu’à leurs conversations nocturnes).
Et petit bémol pour le seul et unique serveur du petit déjeuner qui n’avait pas l’air d’apprécier les touristes ne maîtrisant pas sa langue.

2026-05-06 • via Nuitee
S
Salvador • couple • es
8
Pros:

No llevaba desayuno, ubicación buena

Cons:

Nada

2026-05-05 • via Nuitee
P
Philip • couple • gb
8
Basic hotel close enough to attractions, staff polite
Pros:

Not far from attractions

Cons:

Noise from room ,
no coffee making facilities,
no toilet brush
Building work going on inside hotel.

2026-05-05 • via Nuitee
J
Juan • couple • es
5
2026-05-03 • via Nuitee
B
Blue • solo_traveller • es
7
2026-05-03 • via Nuitee
F
Francisco José • solo_traveller • es
2
140 euros una noche casi de pesadilla.
Pros:

La ubicación

Cons:

140 euros una noche, hotel anticuado, habitaciones muy pequeñas, pasillos estrechos, secador de pelo reparado con cinta adhesiva transparente.
Tengo foto.

2026-05-02 • via Nuitee
F
Francia Elena • solo_traveller • es
8
Pros:

La ubicación es excelente, cerca de todo, el personal es atento, la formalidad y la limpieza , volveré

2026-05-02 • via Nuitee
R
Rocio • couple • es
9
2026-05-02 • via Nuitee
K
Kary GR • solo_traveller • mx
9
2026-05-01 • via Nuitee
R
Rainer • couple • es
5
2026-05-01 • via Nuitee
K
Klaiber • solo_traveller • de
10
2026-04-30 • via Nuitee
A
Andre • solo_traveller • us
9
Cons:

Breakfast was a bit simple but good
The rooms on the street side are very noisy

2026-04-30 • via Nuitee