Hotel Juma

Hotels
•
AP Hotels & Resorts
8.8 (72 reviews)
Plaça Major 9, Pollenca, Mallorca, 7460 , Pollensa , ES
34-97-1535 002

listing image 1
Show all photos

Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Street parking
Concierge service
Wheelchair accessible
Elevator
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Brilliant location
Good breakfast
Excellent value

Categories

Cleanliness
8.53
Standard quality for this hotel tier.
Service
9
The hotel was excellent and provided a high standard of service.
Location
9.54
Located in the main square, excellent convenience.
Room Quality
7.99
Room towards the back, likely quieter than others.
Amenities
8.52
A nice sun deck on the roof; standard amenities.
Value for Money
8.98
Excellent value given the location and amenities.
Food and Beverage
9.03
Breakfast was excellent.
Overall Experience
8.8
Overall a brilliant stay, balancing pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:36

Property Description

Discover the perfect escape at Hotel Juma, located in the heart of Pollensa's historical district.

Recreation and Relaxation
Make the most of your stay by renting bicycles to explore the stunning surroundings or unwind on our rooftop terrace, soaking in breathtaking views.

Dining Delights
Savor delectable meals at our on-site restaurant, offering lunch and dinner options, or grab a quick snack at the charming coffee shop/café. Wrap up your day with a refreshing drink at the bar/lounge.

Comfort and Connectivity
Our 7 modern guestrooms feature flat-screen televisions and private bathrooms with complimentary toiletries. Enjoy seamless connectivity with free wired and wireless internet access throughout the hotel.

Immerse yourself in an unforgettable experience and book your stay at Hotel Juma today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 72 reviews
Cleanliness: 8.53
Service: 9
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 9.03
Overall Experience: 8.8
A
aileen • couple • gb
10
Excellent ..Hope to return.
Pros:

It is ideally located right on the main square.
Friendly staff. Ease of check in prior to arrival.
Parking at nearby location for fee but well worth it.
Amazing breakfast.
Very clean, well maintained property with historic value.

Cons:

Not applicable as all good.

2026-08-08 • via Nuitee
N
Nicky • couple • gb
10
Loved the location and hotel will defo return when it's cooler over in Mallorca - Thank you!
Pros:

Loved the decor and interesting treasures carefully placed around the hotel.
I visited during the Patrona festival so it was very busy and loud in the evenings. They were very open and upfront about this and we're very helpful in keeping us updated on WhatsApp about the festival programme.
Aircon was fab, Not too much just a constant pleasant escape from the extreme heat.

Cons:

All great!

2026-08-04 • via Nuitee
V
Veronica D. • solo_traveller • it
9
Molto bello
Pros:

Le stanze e il bagno sono molto curati. Lo staff è gentilissimo e disponibile e risponde subito su WhatsApp. Durante i giorni del nostro soggiorno c'è stato un blackout del paese e hanno subito provveduto a cercare una soluzione. C'era anche la festa di Pollenca letteralmente nella piazza sotto all'hotel e questo ha reso le nostre notti un po' insonni🤣 però lo staff ci ha proposto di cambiare stanza gratuitamente e ci hanno dato i tappi per le orecchie. Purtroppo il rumore era comunque molto forte fino alle 3 di notte ma non era colpa loro.
La colazione è buona e si fa nel bar sotto in piazza fino alle ore 10:30

Cons:

Purtroppo durante il nostro soggiorno c'era la festa di Pollenca con musica molto forte fino alle 3 di notte ed è stato difficilissimo dormire. Non è colpa loro però, è da considerare il periodo in cui si prenota.

2026-08-02 • via Nuitee
L
Lucia • couple • es
10
Hotelito familiar y clasico
Pros:

La decoracion interior preciosa, es un clasico y ademas esta en pleno centro en la plaza. La azotea tiene vistas bonitas

Cons:

Nada

2026-07-21 • via Nuitee
M
Matteo • couple • it
8
2026-07-20 • via Nuitee
G
Graham • couple • gb
10
2026-07-15 • via Nuitee
S
Sandra • couple • gb
10
Highly recommend hotel
Pros:

Fabulous hotel in cents of Pollensa
Staff so professional and accommodating

2026-07-11 • via Nuitee
A
Alexander • solo_traveller • ru
10
Very nice hotel
Pros:

Location 👍, breakfast which was served in nearby restaurant was good .
Very new inside

Cons:

No

2026-07-11 • via Nuitee
J
JACEK • couple • pl
9
Bardzo udany pobyt
Pros:

Miła i sympatyczna obsługa

Cons:

Klimatyzacją. Temperatura ok ale w nocy głośno działała

2026-07-06 • via Nuitee
B
Benedetta • couple • it
10
2026-07-06 • via Nuitee
A
Alvarez García • solo_traveller • es
9
Pros:

Todo genial. La habitación, el hotel y el desayuno excepcional. Y el personal y la comunicación con la recepción también.

Cons:

Realmente no hubo nada que no me gustara. Cuando cogí el hotel ya sabía que no tenía piscina. Pero si es verdad que hacía bastante calor y la eche de menos. Tiene un jacuzzi en la azotea en su lugar.

2026-07-06 • via Nuitee
P
Paul • couple • gb
9
Everything we hoped a small historical hotel would be.
Pros:

Breakfast (in attached cafe/restaurant) was superb, excellent quality and choice, especially appreciated the large fruit platter
light touch management and reception staff but with easy and considerate contact. This is a real gem of great character and historical interest.

Cons:

Nothing comes to mind

2026-07-03 • via Nuitee
A
Annie • extended_group • es
7
2026-06-29 • via Nuitee
A
Anastasia • couple • md
10
Pros:

Прекрасный отель в самом историческом центре Поленсы. Очень чисто, аккуратно и уютно. Завтраки были прекрасными в кафе на площади.

2026-06-29 • via Nuitee
P
Paul • couple • nl
10
Huwelijksreis
Pros:

Prachtig authentiek hotel. Alles ruimt lekker van handdoek tot beddengoed. Heel schoon en hele mooie locatie

Cons:

Niets. Alles beviel

2026-06-24 • via Nuitee
D
David • solo_traveller • es
9
2026-06-22 • via Nuitee
C
Catherine • couple • gb
9
2026-06-18 • via Nuitee
K
Karsten • couple • de
10
Perfekter Einklang von historischen und aktuellen Elementen
Pros:

Phantastisch gestaltetes, in sich absolut stimmiges Hotel auf neuestem Stand aber unter großartiger Bewahrung des historischen Äußeren und Inneren.

Cons:

Leider kein Sonnenschutz auf der schönen Dachterrasse.

2026-06-07 • via Nuitee
M
Michael • couple • de
10
Super Aufenthalt
Pros:

Beste Lage am Hauptplatz, modernes Bad, charmantes Zimmer, eigener Parkplatz 5min zum Hotel möglich

2026-06-06 • via Nuitee
R
Roberta • couple • gb
10
Pros:

Great location, right in the middle of the main square with lovely rooftop. We didn’t use the jacuzzi as it was so hot when we were there, but there were sunbeds up there too.
Very comfy bed and excellent shower.

2026-06-06 • via Nuitee