Hotel Juma

Hotels
AP Hotels & Resorts
8.8 (72 reviews)
Plaça Major 9, Pollenca, Mallorca, 7460 , Pollensa , ES

Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Street parking
Concierge service
Wheelchair accessible
Elevator
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Brilliant location
Good breakfast
Excellent value

Categories

Cleanliness
8.53
Standard quality for this hotel tier.
Service
9
The hotel was excellent and provided a high standard of service.
Location
9.54
Located in the main square, excellent convenience.
Room Quality
7.99
Room towards the back, likely quieter than others.
Amenities
8.52
A nice sun deck on the roof; standard amenities.
Value for Money
8.98
Excellent value given the location and amenities.
Food and Beverage
9.03
Breakfast was excellent.
Overall Experience
8.8
Overall a brilliant stay, balancing pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:36

Property Description

Discover the perfect escape at Hotel Juma, located in the heart of Pollensa's historical district.

Recreation and Relaxation
Make the most of your stay by renting bicycles to explore the stunning surroundings or unwind on our rooftop terrace, soaking in breathtaking views.

Dining Delights
Savor delectable meals at our on-site restaurant, offering lunch and dinner options, or grab a quick snack at the charming coffee shop/café. Wrap up your day with a refreshing drink at the bar/lounge.

Comfort and Connectivity
Our 7 modern guestrooms feature flat-screen televisions and private bathrooms with complimentary toiletries. Enjoy seamless connectivity with free wired and wireless internet access throughout the hotel.

Immerse yourself in an unforgettable experience and book your stay at Hotel Juma today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 72 reviews
Cleanliness: 8.53
Service: 9
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 9.03
Overall Experience: 8.8
D
David couple gb
8
Pros:

Great location on the square

2026-05-13 via Nuitee
M
Michaela extended_group sk
10
2026-05-12 via Nuitee
A
Antonella couple it
8
2026-05-10 via Nuitee
A
Anna solo_traveller de
8
2026-05-10 via Nuitee
A
Adriana couple ar
9
2026-05-09 via Nuitee
M
Max couple fr
9
adresse a recommander
Pros:

tres esthetique et recherché
bon et copieux

Cons:

l'acces au parking, mal indiqué , tres penible
j'ai ete obligé de requerir le receptionniste de l'hotel pour me guider

2026-05-09 via Nuitee
M
Marcel couple ch
9
Charmantes Hotel mit super Frühstück und sehr freundlichem Personal
Pros:

Sehr freundliches Personal. Charmante Zimmer. Mitten in Pollenca. Herrliches frisch zubereitetes Frühstück.

Cons:

Die Müllabfuhr ist sehr laut und erledigt ihre Arbeit mitten in der Nacht. (Hat uns aber nicht gestört)

2026-05-08 via Nuitee
J
Jackie couple gb
10
Great location, comfortable rooms and delicious breakfasts
Pros:

Hotel Juma is situated in a fantastic location, overlooking the main square of the old town.

The convenience of having lots of bars and restaurants on our doorstep was particularly useful.

The quality and choice of the hot and cold breakfasts available at the hotel is fabulous and its’ own restaurant is a must as the staff are wonderful.

Onze (our favourite restaurant) across the square serve very delicious food and have a good choice of Mallorcan food and drinks.

Do also try Oh Vermut for very reasonable drinks and tapas.

2026-04-28 via Nuitee
M
michael couple gb
9
2026-04-15 via Nuitee
A
Anke Schlicksupp solo_traveller de
6
Pros:

Die Lage ist sehr zentral, ein schöner Blick auf den Platz und die Berge.

Cons:

Es war sehr laut abends und früh morgens. Die Müllabfuhr unter unseren Fenster kam gegen 06:30, Anlieferungen am frühen morgen. Die Fenster waren alt und hielten keinen Lärm ab. Bei Wind klapperten Fenster und Türen. Die Matratzen waren für uns zu hart.

2026-04-13 via Nuitee
M
Marianne couple de
10
Historischer Luxus für uns GR221 Wanderer
Pros:

Ein wunderbares historisches Hotel. Luxus für GR221 Wanderer, den man sich gönnen kann. Sehr fein zubereitetes Frühstück, das man auswählen mußte. Wir fanden die Möglichkeiten völlig ausreichend und sehr lecker. Der beste Kaffee zum Frühstück auf der ganzen GR221 Wanderung! Es gab davon so viel man wollte.

2026-04-13 via Nuitee
T
Therese couple ie
10
2026-04-13 via Nuitee
D
Dominique couple ch
10
2026-04-09 via Nuitee
M
María Eulalia couple es
7
2026-04-09 via Nuitee
M
Marcin solo_traveller pl
10
2026-04-06 via Nuitee
N
Nicole couple de
10
Amazing 10/10
Pros:

Very central, still quite in the room and an amazing roof top terrace with whirl pool. We loved it

2026-04-06 via Nuitee
O
Olivier couple fr
10
Parfait
Pros:

Lieu idéal, tout parfait même le marché du dimanche n'est pas bruyant

Cons:

Que de la confiture de fraise au petit déjeuner...mais c'était pas mortellement grave 😊

2026-04-05 via Nuitee
J
Jordi extended_group fr
7
Pros:

A nice historic building in the MIDDEL of Pollença. That's a good start. Arriving is a bit weird but a nice reception. Room was nice. Could be refreshened, then it would be great. People were of great help !

Cons:

Old buildings mean also not well isolated and a lot of noise in that matter. Hard bed, and door of bathroom was not closing well (we mentioned this to reception).

2026-03-28 via Nuitee
S
Suzy couple gb
9
2026-03-23 via Nuitee
L
Leila family_with_children gb
8
Loved location, history, vibe and atmosphere.
Pros:

N/a for breakfast. Wonderful location. Lovely staff. Great vibe. Very clean, loved that we were given beach towels to use at no extra cost. Loved the respect paid to the history of the hotel.

Cons:

Wardrobe and storage space too small. Information pack lacking. Who do I contact if I have a problem? Reception not always manned, no info if there’s a snag. Rooftop hot tub nice but needs an overhaul badly, flooring in poor condition.

2026-01-20 via Nuitee