Hotel Juma

Hotels
AP Hotels & Resorts
8.8 (72 reviews)
Plaça Major 9, Pollenca, Mallorca, 7460 , Pollensa , ES

Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Street parking
Concierge service
Wheelchair accessible
Elevator
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Brilliant location
Good breakfast
Excellent value

Categories

Cleanliness
8.53
Standard quality for this hotel tier.
Service
9
The hotel was excellent and provided a high standard of service.
Location
9.54
Located in the main square, excellent convenience.
Room Quality
7.99
Room towards the back, likely quieter than others.
Amenities
8.52
A nice sun deck on the roof; standard amenities.
Value for Money
8.98
Excellent value given the location and amenities.
Food and Beverage
9.03
Breakfast was excellent.
Overall Experience
8.8
Overall a brilliant stay, balancing pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:36

Property Description

Discover the perfect escape at Hotel Juma, located in the heart of Pollensa's historical district.

Recreation and Relaxation
Make the most of your stay by renting bicycles to explore the stunning surroundings or unwind on our rooftop terrace, soaking in breathtaking views.

Dining Delights
Savor delectable meals at our on-site restaurant, offering lunch and dinner options, or grab a quick snack at the charming coffee shop/café. Wrap up your day with a refreshing drink at the bar/lounge.

Comfort and Connectivity
Our 7 modern guestrooms feature flat-screen televisions and private bathrooms with complimentary toiletries. Enjoy seamless connectivity with free wired and wireless internet access throughout the hotel.

Immerse yourself in an unforgettable experience and book your stay at Hotel Juma today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 72 reviews
Cleanliness: 8.53
Service: 9
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 9.03
Overall Experience: 8.8
K
Kim
8
Pros:

very friendly staff, big room

2025-10-12 via Nuitee
9
966selenab Solo travel
10
Brilliant location, good breakfast, excellent value
Pros:

The hotel was excellent. Located in the main square, my room was towards the back so probably not as noisy as some (to be expected given the location). No air con (although that might be because I couldn't work it!) but not needed with a cool breeze through the balcony door. A nice sun deck on the roof. Breakfast was excellent

2025-09-17 via Tripadvisor
G
GoalieMarty Couples Ottawa, Ontario
10
Excellent location
Pros:

Hotel Juma was waiting for us at the end of our biking trip. We only stayed for one night but still enjoyed our time here. Our room and bathroom were of good size and well appointed. Staff at reception was polite, helpful and friendly. The hotel itself is in a great location, right at the corner of the town's main plaza. There are good restaurants and shops within a 5-minute walk. Definitely a good hotel to stay at if you want to explore the area. Would definitely recommend it to anyone looking to spend some time in Pollenca.

2025-06-08 via Tripadvisor
T
traveller_constant Couples London, England
10
Lovely small and traditional hotel
Pros:

Sadly only had one night here but we loved this small, traditional hotel. It’s right on the main square of Pollensa old town and in a historic building which has been sensitively renovated. Our room was simple but clean, well maintained, spacious and even had a small balcony. Breakfast was excellent and service first class. Would happily return.

2025-05-19 via Tripadvisor
S
Sunshine704039 Friends getaway Scotland
8
Pollenca plaza and restaurant
Pros:

Evening meal in the beautiful plaza and chose the hotel Juma restaurant after strolling around the shops. Good food and friendly staff. Lovely atmosphere. Heaters if cool evening so can stay outside and soak up the atmosphere. Great for wat hing world go by.

2025-05-12 via Tripadvisor
S
Santiago
6
Pros:

Aunque la relación calidad-precio es razonable, la habitación no tiene nada de especial. Las vistas son bonitas, ya que la habitación que utilicé 203 da frente a la plaza del pueblo. No obstante, el descanso se ve afectado por el ruido tanto de la plaza como de otras habitaciones. Además, en esta la habitación escucha el ruido del ascensor cada vez que entra en funcionamiento. El aislamiento acústico de las ventanas es insuficiente, cada 15 minutos se oyen las campanas horarias del campanario situado junto al hotel.

2025-02-23 via Nuitee
N
Neil partner
10
Pros:

Great central location on the main square. Clean, neat and tidy hotel. Great service. Good sized room. Good value for money. Would stay again.

2024-07-24 via Nuitee
M
Marc friends
10
Pros:

A lovely hotel at a lovely location.

2024-07-22 via Nuitee
S
Susan
10
Little gem in a wonderful location
Pros:

Superb stay, the hotel is in a fantastic location right on the main square. We couldn't quite believe it. Room is simple but spacious and perfectly clean. The staff were super helpful and kind over WhatsApp. Would stay again for sure.

2024-06-16 via Nuitee
S
Sirena1234 Couples Toms River, New Jersey
8
Great location
Pros:

We booked this hotel based on the many good reviews, plus its location right on the edge of the main square which had many restaurants & bars. Excellent location for the Sunday market. Parking is nearby around the corner. Lovely hotel with an elevator. Our room was very nice & clean. My only complaint was there was no water in the room & in order to get a small cup of water you had to go to reception on another floor at the water cooler. They should consider adding a bottle of water to each room. Breakfast was served right outside the hotel & was very good. Recommend

2024-06-02 via Tripadvisor
8
849WendyT Couples Dursley, Stroud District, Cotswolds, England
10
Charming and charactful hotel on the main square in Pollensa
Pros:

This hotel is an absolute gem and cannot be beat for location and historic charm! It is right on the main square in Pollensa, in a historic building. We met both the owner and manager (Joanna) who were so friendly and helpful. Our room's decor was beautiful and fitting for a 100+ year old hotel: lovely wooden bedframes, wardrobe and nightstands; nice prints on the wall; excellent bedding; wood shutters on the window. Plenty of modern touches though, with a good shower, wifi, reading lamps and a handy refrigerator.
Other lovely aspects of the hotel include beautiful decor in the reception area and a fantastic roof deck with a jacuzzi. (he views were stunning at sunset._ Breakfast was included and taken at the restaurant on the ground floor or outside; it was excellent and offered several good choices. All in all, Hotel Juma is a real find and an excellent place to stay!

2023-10-29 via Tripadvisor
K
Kev_WooHoo Solo travel
10
Beyond belief
Pros:

Hotel Juma is a jewel. The location in the old town could not be better. The roof top with hot-tub is amazing, the room was immaculate, the staff were most helpful, not least with a one-day car hire, and as for Brasserie No. 8, that hosts breakfast ... incredible.

2023-09-17 via Tripadvisor
J
Jan
10
Pros:

Allt var bra, men man ska vara beredd att bära väskorna några trappsteg innan man kommer till hissen. Familjär känsla och trevlig personal. Vi bodde i nyrenoverat stort rum mot det vackra torget. Badade jacuzzi i en fantastisk utsikt över alla hustak.

2023-05-03 via Nuitee
C
canaryyellow2018 Family Northamptonshire, England
8
Sat outside for lunch.
Pros:

Whilst on holiday we had lunch one day sat outside the Hotel, lots of shade with the parasols which was great.
Our group ordered 4 cheese pizza, pepperoni pizza and a avocado, cheese & tomato baguette.
The food was piping hot & very tasty, esp with the Alioli dip.
We also had soft drinks & 2 coffees and the bill was very treasonable.
Nice clean toilet facilities too, would eat here again if in the area.

2022-08-11 via Tripadvisor
M
MikeDee76 Friends getaway St. Albans, Hertfordshire, England
10
Just the best
Pros:

The 4th time we have stayed for a long weekend cycling break. Fantastic service at all times, the friendly staff are always helpful and available and Joan is just a perfect host. There wasn’t anything that was too much trouble for him. Thank you and see you again. 👍

2021-09-07 via Tripadvisor
A
Alan
8
Hotel juma
Pros:

This is the second time we have stayed in this Hotel and again we where not disappointed. The Hotel is right on the square in Polensa , a great location to see what is happening particularly in the evening because of its proximity to all the resturants.

2021-08-10 via Nuitee
2
290jennyf NONE Alicante, Costa Blanca, Province of Alicante, Valencian Community
10
Good stay
Pros:

Yes, I just spent four days here, and found the hotel excellent. The staff are friendly, and I had a quiet room on the side street. Breakfast was included and I had dinner there one night. An excellent location, and I would certainly recommend it.

2021-06-30 via Tripadvisor
V
Verified traveler
8
Excellent well located hotel
Pros:

Giving the difficult circumstances communication and preparation was excellent.

2020-09-01 via Nuitee
T
toussaintb986 NONE Annecy-le-Vieux, Haute-Savoie, Auvergne-Rhône-Alpes
10
Excellent !
Pros:

Very nice Hotel in beautiful localisation downtown (Plaza Mayor). Welcome is very friendly and kindly.
Room is nice and clean. Breakfast is delicious! Pollença is a beautiful destination with a lot of spots to walk or swim!

2020-08-19 via Tripadvisor
X
X8067MHkarenb Business
10
Perfect - great location, nice hotel, value for money
Pros:

Can't fault it - location was great, on the main square in Pollensa but my room (on the top floor) was quiet, the air conditioning worked well, the bed was comfortable, room clean, Covid19 precautions very evident. Good value, nice staff. Nice to have breakfast on the square.

2020-07-27 via Tripadvisor