Hotel Portobelo

Hotels
9.3 (2425 reviews)
Avenida Juarez, 687 , Guadalajara , mx
+52 33 3614 6751

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
High restaurant prices
Noise from renovations

Categories

Cleanliness
8.6
Several reviews mention cleanliness positively, however some issues like strong paint odor were noted.
Service
10
Staff was frequently mentioned as helpful and friendly, which contributed positively.
Location
10
Multiple reviews praised the hotel's excellent location close to central amenities.
Room Quality
9.6
Rooms were noted as remodeled and comfortable, but some concerns about noise during renovations were mentioned.
Amenities
9.1
Facilities were generally satisfactory, though some limitations in services were noted.
Value for Money
9.1
Overall good value, however some guests noted that restaurant prices were high relative to quality.
Food and Beverage
8.1
Negative comments regarding the restaurant food quality impacted this score.
Overall Experience
9.9
General sentiment is very positive, though some issues were experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:41

Property Description

Central Location in Historic Guadalajara
Located in the heart of the historic district, Hotel Portobelo offers a convenient stay near all major tourist attractions. The hotel's proximity to Avenida Vallarta Avenue ensures easy access to a variety of dining and entertainment options.

Comfortable Rooms and Convenient Amenities
Guests can enjoy air-conditioned rooms equipped with modern conveniences such as flat-screen TVs and free Wi-Fi. With a 24-hour front desk, bar, buffet restaurant, and room service, Hotel Portobelo caters to all your needs during your stay. Additionally, take advantage of free private parking for a hassle-free experience.

Easy Access to Transportation
Conveniently located, the hotel is just a 30-minute drive from Guadalajara International Airport and the Bus Station, making travel arrangements a breeze. Experience the best of Guadalajara with a stay at Hotel Portobelo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Location

Guest Reviews

9.3
Based on 2425 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 9.9
C
Coronado • family_with_children • us
8
friendly staff
Pros:

location and room were nice.

Cons:

bed comfort

2026-08-24 • via Nuitee
P
Paulina • solo_traveller • mx
10
2026-08-20 • via Nuitee
A
AMARAL • solo_traveller • mx
9
Pros:

La ubicación y la habitación

Cons:

Mucha luz por la noche

2026-08-20 • via Nuitee
C
Carlos Alberto • solo_traveller • mx
10
Pros:

Excelente cuarto, en un buen punto de la ciudad asi como buenos extras al tener cafetera, plancha de ropa y secadora de pelo. Muy comodo y no dudaria volver alli si vuelvo a viajar a Guadalajara.

Cons:

La facturación del desayuno, en su pagina simplemente no me dejo, en el restaurante no pudieron hacerla al momento y cuando envie mensaje tampoco, tuve que volver a ir para solicitarlas.

2026-08-15 • via Nuitee
C
Carolina • couple • pa
10
Pros:

Todo, la ubicación, las instalaciones, el servicio, área segura

2026-08-14 • via Nuitee
F
Fernando • solo_traveller • mx
10
Pros:

La ubicación y la limpieza

Cons:

Todo me gusto

2026-08-13 • via Nuitee
R
Roger • family_with_children • es
10
Buena ubicación, limpio y buena atención
Pros:

Está céntrico, cómodo, limpio y bien atendido. Totalmente recomendable.

Cons:

Todo perfecto

2026-08-11 • via Nuitee
M
MALOSKY • solo_traveller • mx
9
2026-08-10 • via Nuitee
R
ruth • solo_traveller • mx
10
Pros:

El espacio la cama excelente

Cons:

Había cabellos en el baño

2026-08-10 • via Nuitee
M
Murari • solo_traveller • mx
10
2026-08-09 • via Nuitee
J
Janaina Milani • solo_traveller • br
10
Recomendo e me hospedaria novamente
Pros:

Silêncio do quarto, potência do chuveiro, conforto da cama, localização, limpeza

Cons:

Falta de opões de café da manhã não mexicanas. Mas as frutas eram deliciosas

2026-08-06 • via Nuitee
J
Jose Maria • couple • mx
10
2026-08-06 • via Nuitee
R
Roger Garza • solo_traveller • mx
10
Excelente
Pros:

En general todo me gustó del hotel por el precio y ubicación esta excelente. Recomiendo el restaurante esta muy rico y a buen precio

Cons:

Nada que sujetar

2026-08-05 • via Nuitee
B
Bertha Alicia • solo_traveller • mx
10
Pros:

Ubicación

2026-07-25 • via Nuitee
P
Pedro Enrique • solo_traveller • mx
9
Todo bien..
Pros:

Habitaciones amplias y limpias el trato muy amables, el estacionamiento,
todo bien

2026-07-24 • via Nuitee
C
Carmen • solo_traveller • us
10
2026-07-23 • via Nuitee
D
daniel • solo_traveller • se
8
2026-07-22 • via Nuitee
A
Adrian • solo_traveller • mx
9
Come and stay for a while
Pros:

Excellent place, right location, value, clean.

Cons:

Food a bit bland, servers not in the right disposition, need to engage more with guests.

2026-07-19 • via Nuitee
L
Lynette • solo_traveller • mx
8
Fair
Pros:

It was ok

Cons:

Not a very safe area for a woman to walk alone

2026-07-19 • via Nuitee
E
Emiliano • solo_traveller • mx
9
Me gustó estar ahí, Regresaré
Pros:

Limpieza, funcionalidad, amabilidad del personal

Cons:

Ruido de la calle

2026-07-18 • via Nuitee