Holiday Inn Newark International Airport

Hotels
•
Holiday Inn Hotels & Resorts
7.4 (3114 reviews)
160 Frontage Road , Newark , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.86
Some reviews indicate that the room was not the cleanest and there were stained towels.
Service
8.83
The staff was described as friendly and accommodating, particularly in handling late check-out.
Location
8.87
Multiple reviews praised the convenience of the hotel's location, especially for airport access.
Room Quality
7.32
The rooms were generally described as spacious and clean, but some mentioned issues with comfort and cleanliness.
Amenities
6.85
Several reviews noted missing amenities like a microwave and inconsistent cleaning service.
Value for Money
6.31
Some expressed that the hotel did not meet their expectations for the price.
Food and Beverage
6.86
Breakfast options were criticized for lack of variety and clarity on what was included.
Overall Experience
7.33
Overall, guests had mixed feelings, balancing good service with various complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:21

Property Description

Convenient Location near Newark Airport
Recently renovated, the Holiday Inn Newark International Airport is just 2 miles from EWR. With easy access to New York City, our hotel is the perfect choice for travelers.

Comfortable Rooms and Amenities
Each guest room is equipped with a cable TV, free WiFi, mini-refrigerator, and Keurig coffee-maker. Enjoy the tastefully decorated rooms with ample natural light.

Dining Options and On-Site Fitness Center
Indulge in a variety of dining options at The Cafe and Ted’s restaurant. Stay fit at our on-site fitness center opening in July 2022.

Book your stay at the Holiday Inn Newark International Airport for a seamless travel experience.

Important information:

Partial hotel rooms are going under renovationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 21 per day.

Location

Guest Reviews

7.4
Based on 3114 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.85
Value for Money: 6.31
Food and Beverage: 6.86
Overall Experience: 7.33
L
Lashon • solo_traveller • us
10
2026-06-27 • via Nuitee
G
George • couple • us
9
2026-06-25 • via Nuitee
E
Emily • solo_traveller • us
7
Pros:

The room had a very weird smell and when I needed a luggage cart in the evening I couldn't access one. The manager in the morning was extremely helpful.

2026-06-23 • via Nuitee
G
George • couple • us
9
2026-06-22 • via Nuitee
K
Kripa • solo_traveller • us
8
Pros:

The ambience was good. Everything was neat.

Cons:

People at front desk are not so welcoming

2026-06-22 • via Nuitee
E
Elhadji Birahim • solo_traveller • ca
10
2026-06-22 • via Nuitee
I
Incorvaia • solo_traveller • us
6
2026-06-22 • via Nuitee
B
Brian • solo_traveller • gb
3
2026-06-21 • via Nuitee
C
Carmen • solo_traveller • us
8
Pros:

Mgmt Staff was rude

Cons:

Mgmt Staff was rude

2026-06-20 • via Nuitee
M
Marks • solo_traveller • us
7
It was exactly what I expected. The food in the restaurant was good.
2026-06-19 • via Nuitee
M
Mariah • extended_group • us
8
2026-06-18 • via Nuitee
M
Mariah • extended_group • us
8
Pros:

Overall, it was a nice stay.

Cons:

The sink in our room was leaking on the floor in the bathroom and the drain was super slow. Our floor was not clean, it needed to be vacuumed.

2026-06-18 • via Nuitee
F
Festus • solo_traveller • it
10
2026-06-17 • via Nuitee
E
Emma • couple • fr
10
2026-06-16 • via Nuitee
V
Vanessa • family_with_children • us
10
Hassle free
Pros:

The check in and check out process was easy. The staff was friendly and the room was very clean and neat.

Cons:

N/a

2026-06-16 • via Nuitee
M
MingoPalace • Family
2
Hotel did not honor paid reservation!
Pros:

I had a confirmed reservation at Holiday Inn Newark Airport that was fully paid for with Chase points. After arriving after midnight following a delayed flight, I was informed that the hotel had no room available despite my confirmed reservation.

The only solution offered was a refund of my points. No compensation, assistance, or meaningful effort was made to address the situation. The hotel arranged for a shuttle to take us to another non-IHG property, but the shuttle driver dropped us off at a Howard Johnson motel that was in poor condition and did not even offer shuttle service back to the airport area.

As a result, we had to pay out of pocket for a room that night and then pay again for a rideshare the next day to return to the airport hotel area. This was an unnecessary expense and inconvenience caused entirely by the hotel's failure to honor a confirmed reservation.

Overbooking happens, but what matters is how a hotel handles it. In this case, Holiday Inn Newark Airport failed to provide the service it had contracted to provide and offered no compensation beyond returning the points for the room they could not deliver. Being stranded after midnight in an unfamiliar city following a delayed flight is unacceptable, and the lack of customer service made the experience even worse.

I would not recommend this hotel based on how they handled this situation.

2026-06-13 • via Tripadvisor
M
Macy • family_with_children • us
10
Pros:

Everything was great nothing to really complain about shuttle to the airport that connects to NYC. Easy to get to.

Cons:

Can't really complain because they have food options in the hotel. There is not much around. Uber and Uber eats helps alot!

2026-06-13 • via Nuitee
K
Karhu • family_with_children • ca
9
2026-06-13 • via Nuitee
R
Richard • solo_traveller • us
9
2026-06-13 • via Nuitee
K
kimberly • family_with_children • us
10
Pros:

It was very clean and breakfast was good. The staff was nice and helpful.

Cons:

Paying 30.00 a day for parking.
They had a huge underground parking lot, mostly empty and they still charged 30 a night.

2026-06-11 • via Nuitee