Hotel Penzance Harbour View

Hotels
9 (1469 reviews)
Britons Hill , Penzance , gb

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Welcoming staff
Comfortable rooms
Beautiful views
Good food
Cons:
Cleanliness issues
High breakfast prices
Service availability concerns

Categories

Cleanliness
8.25
Issues with cleanliness in the first room and comments about a tired bathroom.
Service
9.25
Staff were welcoming, but there were serious concerns about availability during check-in.
Location
9.75
Convenient location with stunning views.
Room Quality
8.75
Comfortable rooms with some issues like damp stains and broken sink plug.
Amenities
9.25
Decent amenities but limited parking.
Value for Money
8.25
Expensive breakfast and charged parking were seen as drawbacks.
Food and Beverage
9.25
Generally good, with particular praise for the Cornish breakfast.
Overall Experience
9.25
Mixed experiences overall; some major concerns but enjoyable aspects as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Boutique Bedrooms and Award-Winning Cuisine
Hotel Penzance offers elegant rooms with free Wi-Fi, TV, and work desk. The stylish restaurant serves modern European cuisine with local produce.

Mediterranean-Style Gardens and Swimming Pool
Guests can relax in the swimming pool in the beautiful Mediterranean-style gardens. The hotel features compact, leafy grounds with quiet terraces and magnificent sea views.

Convenient Location and Relaxing Atmosphere
Located just a 10-minute walk from Penzance Harbour, the hotel also offers a relaxing guest lounge with open fires. Limited parking is available, and Long Rock Beach is a short stroll away.

Book your stay at Hotel Penzance for a perfect blend of luxury, comfort, and convenience.

Important information:

Please note that there is no elevator at this hotel. Rooms suitable to those with mobility problems can be allocated by prior arrangement.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 8.95 per day.

Location

Guest Reviews

9
Based on 1469 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
S
Sue • couple • gb
8
We were staying one night before heading off to the Scillys . It suited us well
Pros:

The location was great and the room comfortable. The dining room looks good. Unfortunately they were short of staff and we waited nearly an hour for our meal. We could see they were trying their hardest though.

Cons:

No lift isn’t ideal.

2026-05-09 • via Nuitee
K
Kay • couple • gb
8
Comfortable and welcoming
Pros:

Amazing view

2026-05-09 • via Nuitee
C
Christfried • couple • ch
6
Freundliches Personal bei "verarmten Landadel"
Pros:

Das sehr freundliche und aufgestellte Personal reisst die Bewertungen ins positive! Die Rezeptionistin (zugleich fürs Restaurant, als Kassierein, Bedienung etc. zuständig) ermöglichte einen Zimmerwechsel mit viel Freundlichkeit. Das Frühstück (Avocado mit Ei, super) war reichhaltig und ansprechend, auch hier waren die Mitarbeitenden stets freundlich und zuvorkommend. Bravissimo!
Die Zimmer waren sauber und mit Tee-Küche (täglich nachgefüllt!), Föhn und sogar Bügeleisen ausgestattet. Alles funktionierte. Positiv ist auch der Parkplatz beim Haus, den man unbedingt nutzen sollte (im Wohnquartier wäre die Parkplatzsuche mühsam gewesen).

Cons:

Das Hotel als Gebäude ist sehr in die Jahre gekommen und wirkte wie "verarmter Landadel".
Das per Booking-Upgrade gebuchte Zimmer im 2. Stock (ohne Lift, mühsame Treppe) war kalt und ungeborgen. Zudem war es durch die Windgeräusche so laut, dass wir umbuchten (s.Oben). Nicht den Preis wert.
Die Fenster liessen sich nur mühsam öffnen, wirkten alle sehr dreckig. Boden und Tische im Restaurant waren klebrig, obwohl sie nach jedem Gast mit einem lilafarbenen Mittel abgewischt wurden. Das Ambiente verleitete leider nicht zum Genuss des an sich sehr feinen Frühstücks.

2026-05-09 • via Nuitee
N
Natália • extended_group • br
8
Pros:

Quartos e banheiros limpos e confortáveis.

Cons:

O restaurante absorve poucas pessoas, precisa atender um maior número de hóspedes.

2026-05-07 • via Nuitee
L
Luis • family_with_children • es
9
muy buena opcion en Cornwall
Pros:

El personal es extremadamente amable y flexible. las instalaciones son muy buenas, la habitacion amplia y con buena cama. No usamos la piscina, pero estaba abierta (y calefactada). El desayuno de muy buena calidad

2026-05-07 • via Nuitee
K
Karin • solo_traveller • se
10
2026-05-06 • via Nuitee
Y
Yaoyao • solo_traveller • cn
9
2026-05-03 • via Nuitee
J
John • solo_traveller • ca
8
2026-05-03 • via Nuitee
J
Jacqueline • solo_traveller • gb
10
Pros:

Beautiful room , spotlessly clean., great breakfast , lovely staff .

Cons:

.

2026-04-26 • via Nuitee
U
Ute • solo_traveller • de
8
2026-04-25 • via Nuitee
L
Lisa • solo_traveller • gb
9
2026-04-24 • via Nuitee
H
Helen • solo_traveller • gb
9
Lovely stay
2026-04-20 • via Nuitee
M
Michael • couple • gb
7
2026-04-16 • via Nuitee
S
Selina • family_with_children • ch
5
Das Hotel hat nicht unseren Erwartungen entsprochen und eher wie ein Motel gewirkt.
Pros:

Das Hotel liegt 10-15 Gehminuten vom Bahnhof Penzance entfernt, was für uns sehr praktisch war. Die Aussicht aus dem Zimmer war wirklich schön. Das Personal war meistens sehr freundlich.

Cons:

Das Hotel wirkte auf uns nicht sehr gepflegt. Teilweise hat es muffig gerochen. Bei einem Zimmer konnte das Fenster im Bad nicht richtig geschlossen werden, beim anderen hat es stark bei den Fenstern hereingezogen, da es windig war. Auch die Sauberkeit war teilweise nicht einem Viersternehotel entsprechend (schimmlige Gummimatte für die Dusche, sehr dreckige Fenster, klebriger Boden im Frühstücksbereich). Auch Teile vom Mobiliar war nicht in einwandfreiem Zustand

2026-04-13 • via Nuitee
E
Emrys • couple • gb
9
Great stay thanks to staff and facilities
Pros:

Room, view, staff, and breakfast were all great.

2026-04-13 • via Nuitee
J
james • family_with_children • gb
9
Pros:

Really friendly staff and a really great room with nice amenities

2026-04-12 • via Nuitee
L
Linda • solo_traveller • ch
8
2026-04-12 • via Nuitee
D
Dennis • couple • gb
10
Lovely place
Pros:

Nice location - clean and rooms were comfy

Cons:

Steep hill to get too (I’m super unfit)

2026-04-10 • via Nuitee
W
Wenzhen • couple • gb
10
2026-04-07 • via Nuitee
D
Deborah • couple • gb
10
Great location for visiting this area of Cornwall
Pros:

We had the room in the picture with a sea view on both sides

Cons:

There is a short but steep climb up to the hotel but this was expected so not really a problem

2026-04-07 • via Nuitee