Sheraton Brooklyn New York

Hotels
•
Sheraton
7.4 (3651 reviews)
228 Duffield Street , Brooklyn , us

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Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Poor service experiences
Outdated facilities

Categories

Cleanliness
5.85
Reports of dirty bathrooms and unclean linens.
Service
8.35
Staff friendliness noted, but some instances of poor service.
Location
9.35
Consistent positive feedback about the location.
Room Quality
7.35
Rooms generally comfortable, but reports of maintenance issues.
Amenities
6.85
Noted absence of advertised amenities and outdated facilities.
Value for Money
6.35
Perception of high prices relative to quality received.
Food and Beverage
7.35
Limited breakfast options and concerns about food quality.
Overall Experience
7.75
Mixed feelings with both positives and negatives emphasized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:13

Property Description

Luxurious Accommodations
The Sheraton Brooklyn New York offers a modern stay with 42-inch flat-screen TVs, iPod docking stations, and Starbucks coffee makers in every room.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour fitness center, a business center, and an on-site Starbucks outlet in the lobby.

Prime Location
Located near MetroTech Center and the subway station, with attractions like Barclays Center, Long Island University-Brooklyn Campus, and Brooklyn Academy of Music in close proximity.

Experience comfort, convenience, and a prime location at the Sheraton Brooklyn New York. Book your stay now!

Important information:

Guests must be 21 years of age or older to check-in.

Credit card used at time of booking must be presented at time of check-in.

Please note, for 'Breakfast Included Rates', breakfast is available for 2 adults only. Additional guests are subject to a surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 14.95 per 24 hours.

Location

Guest Reviews

7.4
Based on 3651 reviews
Cleanliness: 5.85
Service: 8.35
Location: 9.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 6.35
Food and Beverage: 7.35
Overall Experience: 7.75
P
Paola • couple • es
3
I don’t recomend this hotel , and booking have to check before recomending to do and upgrade
Pros:

Nothing

Cons:

Because it is in a bad place , the didn’t clean good the bathroom and the room , i make and upgrade to the club in the hotel and they have nothing water or snacks

2026-04-04 • via Nuitee
M
Mariana • couple • us
10
Great location, easy to get around!
Pros:

Great location, great staff and super clean

2026-04-04 • via Nuitee
O
Ossie • couple • us
10
2026-04-03 • via Nuitee
G
GERMAN • family_with_children • ar
6
Pros:

La ubicacion es muy buena, aunque de noche no es tan lindo para caminar.

Cons:

El precio es elevado por lo que es, el desayuno es el resto asiatico, no hay un desayuno como en las cadenas tradicionales.

2026-04-01 • via Nuitee
C
Cassandra • couple • us
8
2026-03-31 • via Nuitee
J
Jules • couple • fr
7
2026-03-31 • via Nuitee
A
Andre • family_with_children • us
10
Pros:

Professionalism of the staff

2026-03-31 • via Nuitee
A
Arnaldo • couple • us
7
2026-03-31 • via Nuitee
J
Joe • solo_traveller • us
10
A comfortable hotel that was reasonably priced.
Pros:

Very comfortable room/bed and it was quiet

Cons:

It was difficult to cool the room. Even setting thermostat at 67, the temp only went to 73 (from 76)

2026-03-30 • via Nuitee
O
Ose • solo_traveller • gb
10
Was very good would definitely come here again
2026-03-30 • via Nuitee
T
Tsikoridze • family_with_children • us
10
2026-03-30 • via Nuitee
J
Jordi • solo_traveller • mx
5
2026-03-30 • via Nuitee
S
sandra • couple • mx
8
Pros:

It was close to all the subways. Clean, comfortable beds, great Asian restaurant.

2026-03-30 • via Nuitee
M
Mohammed. • couple • us
4
2026-03-29 • via Nuitee
P
Priyanka • family_with_children • ca
8
Pros:

Location and staff

Cons:

AC not working , 😕 bed mattress not good.

2026-03-29 • via Nuitee
R
Ron • extended_group • ca
7
2026-03-28 • via Nuitee
D
Drew • solo_traveller • us
3
2026-03-28 • via Nuitee
L
Leon • couple • us
10
2026-03-27 • via Nuitee
T
TERRI • family_with_children • us
7
2026-03-27 • via Nuitee
M
Manuel • couple • cr
6
good location .subway stations nearby
2026-03-27 • via Nuitee