Comfort Inn & Suites Chesapeake - Portsmouth

I didn’t like quite a few things. Let’s start off with the fact that our sheets were dirty upon our arrival. The owner (I’m assuming) came up to change the bedding himself and apologized for the inconvenience. Cool. We try to run a bath for our children, the bath tub doesn’t even stop up. The stopper is broken. It also doesn’t fully drain to the tub not being installed with a slight incline. We had to use grocery bags to stop up the tub. There was also some mold on the ceiling that was painted over. We wake up excited to try the breakfast. I don’t even think you could consider this breakfast. There’s only one pan of eggs. No type of meat or other source of protein. Lukewarm yogurt. Stale bread and muffins. Cereal and the milk is stored in one big jug alongside the yogurt in the lukewarm fridge. No cartons. No expiration dates. No time of preparation. There’s a waffle maker and most of the waffle batter is empty. You have to tip the machine forward to squeeze barely enough to fill up the waffle iron. We ended up having to somewhere for breakfast. Multiple guests complained to the front desk about the lack of food and were all encouraged to complain to the owner who was nowhere in sight. Our second night at the hotel was somehow worse than the first. The air conditioning unit in the bedroom stops working. It was entirely too warm for two toddlers to sleep comfortably so they did not get adequate rest. The lights were blinking all night long and we also discovered that a door in our hotel room leads directly to the hotel room beside ours. The guests in the next room must have made the same discovery as we got a few knocks from their side. I will attach some photos. This review is not being written with ill-intent, but to warn others traveling and looking for a nice spot to settle down during your stay in VA. The amount of corners that are being cut at this hotel is astounding for what you are paying. I have more photos but it will only let me put four.

It’s a little outdated

The whole place is just nasty. From the parking lot, there were people just burning stuff on the ground and the environment was dirty. Inside was worse, smells horrible, extremely dirty carpets and chairs. Rooms have a funky smell. Has made me reconsider ever booking at comfort inn ever again Hated every minute I was there. Could not even bring myself to eat breakfast there.

Everything

Clean the rooms get new sheets or change the sheets do not use no stain sheets Vacuum the floors Make sure all the towels and washcloths are in the room

Night desk person (man)

Room was not ready when I arrived. Had to switch rooms because the toilet wouldn’t flush went to the front desk and the staff wanted me to plunge the toilet . Staff was rude and not friendly at all . Pool look dirty and stagnant water with a diaper or feminine product, floating in it . The broke down crack house beside it .

Everything there was not a hot tub or 2 pools or heated and the 1 pool was ice cold and no game room like booking.com said and the food was not stocked much and I slept last night and woke up with a bite on my arm and a sore throat Sunday morning and nothing was stocked in the room I will not book this hotel again.

Charged an extra fee at check in “ hotel charge” beyond booking .com. This in addition to fee for “ incidentals or damages” that better be removed. Room was dirty! Turned down bedsheets to dirt and hair! Moved to diff room where water fawcet fell off in bathroom. No one at front desk at check out to tell. No hot water for tea at very limited breakfast buffet. Only 2 apples Would NEVER return here. Laundry/ ice units were missing and trash accumulated in hallway. See pics. Our view room 1 was of outside trash dump! Don’t look Didn’t take pics of dirt and hair as needed to leave immediately. But u can’t unsee it!