Comfort Inn & Suites Chesapeake - Portsmouth

Hotels
•
Comfort
7 (577 reviews)
3355 S. Military Highway , Chesapeake , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Swimming pool
Heated pool
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Swimming nearby

Review Highlights

Pros:
Friendly staff
Good value for location
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
5.39
Multiple guests reported significant cleanliness issues with linens and facilities.
Service
8.36
Guests mentioned friendly and helpful staff, though some noted specific service failures.
Location
7.4
Location was generally acceptable; however, safety concerns were raised.
Room Quality
6.35
Some rooms needed upgrades and had issues like broken A/C and heating.
Amenities
6.88
Limited breakfast options were noted, and some guests mentioned water quality issues in the pool.
Value for Money
8.34
Some guests felt the stay was worth the price.
Food and Beverage
6.39
Limited breakfast offerings with suggestions for improvement from guests.
Overall Experience
6.86
While there were enjoyable aspects, multiple guests expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:07

Property Description

Convenient Location and Amenities

Comfort Inn & Suites Chesapeake - Portsmouth is ideally situated near key attractions and neighboring towns, offering easy access to explore the area. Guests can enjoy complimentary breakfast and high-speed internet, along with access to the indoor pool and exercise room.

Business-Friendly Services

Corporate travelers can benefit from the on-site business center, equipped with essential amenities like computer access, copy, and fax services. The hotel also features spacious banquet and meeting rooms for various functions.

Comfortable Accommodations

The guest rooms are designed for comfort and convenience, featuring modern amenities such as flat-screen TVs, microwaves, and refrigerators. Select rooms offer additional luxuries like whirlpool bathtubs and kitchen facilities, ensuring a relaxing stay for all guests.

Book your stay at Comfort Inn & Suites Chesapeake - Portsmouth for a memorable and hassle-free experience!

Important information:

Guest must be 21 years or older to check in.

Name on the credit card must match the name on the reservation.

The pool can be used by registered hotel guests only.

Please note, the property will be undergoing renovations starting April 2nd, 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 12 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 577 reviews
Cleanliness: 5.39
Service: 8.36
Location: 7.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 6.86
W
William • extended_group • us
9
2026-05-22 • via Nuitee
K
Keisha • solo_traveller • us
7
2026-05-19 • via Nuitee
P
Paul • family_with_children • us
1
Stay away. Extremely dirty
Pros:

There is nothing to like about this comfort inn. It was extremely dirty and disgusting. Worst hotel in my life to be honest and the location was even worse.

Cons:

The whole place is just nasty. From the parking lot, there were people just burning stuff on the ground and the environment was dirty. Inside was worse, smells horrible, extremely dirty carpets and chairs. Rooms have a funky smell. Has made me reconsider ever booking at comfort inn ever again Hated every minute I was there. Could not even bring myself to eat breakfast there.

2026-05-18 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-05-18 • via Nuitee
S
Sanchez • couple • us
3
Very filthy and seedy
Pros:

It was dirty even the pool they didn’t even give out new towels

Cons:

Everything

2026-05-11 • via Nuitee
C
Chiquita • solo_traveller • us
3
Cons:

Clean the rooms get new sheets or change the sheets do not use no stain sheets Vacuum the floors Make sure all the towels and washcloths are in the room

2026-05-10 • via Nuitee
P
Pavielle • couple • us
1
2026-05-05 • via Nuitee
J
Jerome • solo_traveller • us
8
2026-05-04 • via Nuitee
C
Colon • solo_traveller • us
6
2026-04-25 • via Nuitee
G
Godette • solo_traveller • us
5
Pros:

Close to job

Cons:

Night desk person (man)

2026-04-19 • via Nuitee
B
Brandy • family_with_children • us
1
This was this worst hotel I ever stayed at .
Pros:

Nothing at all not a good location at all

Cons:

Room was not ready when I arrived. Had to switch rooms because the toilet wouldn’t flush went to the front desk and the staff wanted me to plunge the toilet . Staff was rude and not friendly at all . Pool look dirty and stagnant water with a diaper or feminine product, floating in it . The broke down crack house beside it .

2026-04-12 • via Nuitee
K
Kareem • extended_group • us
10
Pros:

Great location

2026-04-11 • via Nuitee
C
casey • couple • us
1
2026-04-05 • via Nuitee
F
Fox • extended_group • us
3
Pros:

Really nothing much

Cons:

Everything there was not a hot tub or 2 pools or heated and the 1 pool was ice cold and no game room like booking.com said and the food was not stocked much and I slept last night and woke up with a bite on my arm and a sore throat Sunday morning and nothing was stocked in the room I will not book this hotel again.

2026-03-31 • via Nuitee
M
Makayla • couple • us
7
2026-03-28 • via Nuitee
H
Hodge-new • couple • us
5
2026-03-26 • via Nuitee
J
Judy • solo_traveller • us
2
Very disalpointed in this facility. Never again! Booking.com should vet hotels better. Name brand, not name quality.
Pros:

Close to freeway. Big lobby.

Cons:

Charged an extra fee at check in “ hotel charge” beyond booking .com. This in addition to fee for “ incidentals or damages” that better be removed. Room was dirty! Turned down bedsheets to dirt and hair! Moved to diff room where water fawcet fell off in bathroom. No one at front desk at check out to tell. No hot water for tea at very limited breakfast buffet. Only 2 apples Would NEVER return here. Laundry/ ice units were missing and trash accumulated in hallway. See pics. Our view room 1 was of outside trash dump! Don’t look Didn’t take pics of dirt and hair as needed to leave immediately. But u can’t unsee it!

2026-03-24 • via Nuitee
M
MsLLong • couple • us
4
Would not recommend.
Pros:

The beds were neatly made.

Cons:

Being charged double hidden fees, then the clerk tries to justify it, then failed to activate my room keys twice in the middle of the 1am hour, then had to switch rooms claiming it must be the door, obviously she already knew this or just didnt properly activate them because I asked her during check in why was I paying that fee again seperately as I was already charged online.Then the toilet does not flush all the way after having switched to another faulty room.

2026-03-22 • via Nuitee
J
Jenifer • family_with_children • us
5
2026-03-16 • via Nuitee
S
Sharonda • couple • us
8
It was a nice experience.
Pros:

Add turkey sausage for guest that don’t eat pork.

Cons:

No turkey products options for breakfast.

2026-03-16 • via Nuitee