Comfort Inn & Suites Chesapeake - Portsmouth

Hotels
•
Comfort
7 (553 reviews)
3355 S. Military Highway , Chesapeake , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Heated pool
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking
Swimming nearby

Review Highlights

Pros:
Friendly staff
Good value for location
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
5.39
Multiple guests reported significant cleanliness issues with linens and facilities.
Service
8.36
Guests mentioned friendly and helpful staff, though some noted specific service failures.
Location
7.4
Location was generally acceptable; however, safety concerns were raised.
Room Quality
6.35
Some rooms needed upgrades and had issues like broken A/C and heating.
Amenities
6.88
Limited breakfast options were noted, and some guests mentioned water quality issues in the pool.
Value for Money
8.34
Some guests felt the stay was worth the price.
Food and Beverage
6.39
Limited breakfast offerings with suggestions for improvement from guests.
Overall Experience
6.86
While there were enjoyable aspects, multiple guests expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:07

Property Description

Convenient Location and Amenities

Comfort Inn & Suites Chesapeake - Portsmouth is ideally situated near key attractions and neighboring towns, offering easy access to explore the area. Guests can enjoy complimentary breakfast and high-speed internet, along with access to the indoor pool and exercise room.

Business-Friendly Services

Corporate travelers can benefit from the on-site business center, equipped with essential amenities like computer access, copy, and fax services. The hotel also features spacious banquet and meeting rooms for various functions.

Comfortable Accommodations

The guest rooms are designed for comfort and convenience, featuring modern amenities such as flat-screen TVs, microwaves, and refrigerators. Select rooms offer additional luxuries like whirlpool bathtubs and kitchen facilities, ensuring a relaxing stay for all guests.

Book your stay at Comfort Inn & Suites Chesapeake - Portsmouth for a memorable and hassle-free experience!

Important information:

Guest must be 21 years or older to check in.

Name on the credit card must match the name on the reservation.

The pool can be used by registered hotel guests only.

Please note, the property will be undergoing renovations starting April 2nd, 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 12 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 553 reviews
Cleanliness: 5.39
Service: 8.36
Location: 7.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 6.86
D
Dexter • couple • us
8
2026-02-14 • via Nuitee
C
Craig • family_with_children • us
6
Pros:

The location was accessible and convenient for my needs.

Cons:

The breakfast was limited in variety, ran out of things and didn’t replenish them.

2026-02-10 • via Nuitee
S
Sheddrick • solo_traveller • us
7
2026-01-24 • via Nuitee
K
Kelly Lynn • extended_group • us
7
Yummy breakfast, very affordable and staff was friendly.
Pros:

Close location to where we needed to be.

Cons:

The laundry facilities were VERY inefficient. A load of laundry took 3 cycles and still wasn’t dry.
Only ice machine was down a hallway on the ground floor.

2026-01-20 • via Nuitee
M
Malik • solo_traveller • us
10
2026-01-20 • via Nuitee
D
Dean • couple • us
7
2026-01-19 • via Nuitee
A
Allen • family_with_children • us
5
Pros:

Nothing

Cons:

Not to be charged more money we I got there

2026-01-19 • via Nuitee
C
Candice • couple • us
4
Don’t recommend
Pros:

Size of room

Cons:

Cleanliness
Esthetic
Tv barely worked had to call them one time to come fix it then it messed up again in the middle of the night plus the tv pixel was distorted and lines ran through screen
Toilet so old the seats plastic coverings were peeling
Towels had spots on them see pics
Will
Be reaching out to booking for some sort of credit

2026-01-19 • via Nuitee
D
Dinah • solo_traveller • us
8
2026-01-19 • via Nuitee
W
Wayne • couple • us
3
We were disappointed.
Pros:

Not much went well.

Cons:

Check in at this motel was already later than expected - 4:00 pm. We arrived about 4:15 and they didn't have a room ready. We waited in the lobby until 4:50 pm and then it took a long time to check in. The motel is not very clean. The elevator had a warning from officials that the inspection was overdue. The eggs ran out about halfway through the breakfast time. This is definitely not up to the expectations of a Comfort Inn.

2026-01-19 • via Nuitee
K
Karen • family_with_children • us
5
I would not stay here again, very disappointed
Cons:

The property is run down, everything was old in the room from the linen to the carpet. The back door was always open. I was scared to go in the pool so we did not use it. Breakfast was make your own waffle, cereal and eggs.

2026-01-16 • via Nuitee
H
Howard • couple • us
10
2026-01-14 • via Nuitee
D
Dwayne • couple • us
9
2026-01-12 • via Nuitee
J
Jocelyn • family_with_children • us
4
The interactions were great, the cleanliness issue definitely took away from the experience.
Pros:

The people were extremely friendly and helpful. The breakfast was good and the dining area was clean.

Cons:

The linens had hair through them when I checked in, the pool room is very dirty - the floor, the tables/chairs, and the pool itself had dead bugs floating in it.

2026-01-03 • via Nuitee
N
Nicole • couple • us
1
Pros:

Nothing

Cons:

Everything was nasty and unclean and the whole place spelled awful and run down

2026-01-02 • via Nuitee
B
Bernice • family_with_children • us
10
2025-12-29 • via Nuitee
J
Jasmine • family_with_children • us
6
Pros:

Breakfast was very limited and the same each stay

Cons:

The rooms need an upgrade amd my heat did not work

2025-12-26 • via Nuitee
L
Leslie • couple • us
10
Great experience
Pros:

Great

Cons:

Everything was great

2025-12-21 • via Nuitee
O
Octavio • extended_group • us
8
I always stay here when in town which is 2 or three times a month.
Pros:

Comfortable and clean.

2025-12-18 • via Nuitee
N
Nick • couple • us
7
2025-12-16 • via Nuitee