Comfort Inn & Suites Chesapeake - Portsmouth

Hotels
Comfort
7 (614 reviews)
3355 S. Military Highway , Chesapeake , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for location
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
5.39
Multiple guests reported significant cleanliness issues with linens and facilities.
Service
8.36
Guests mentioned friendly and helpful staff, though some noted specific service failures.
Location
7.4
Location was generally acceptable; however, safety concerns were raised.
Room Quality
6.35
Some rooms needed upgrades and had issues like broken A/C and heating.
Amenities
6.88
Limited breakfast options were noted, and some guests mentioned water quality issues in the pool.
Value for Money
8.34
Some guests felt the stay was worth the price.
Food and Beverage
6.39
Limited breakfast offerings with suggestions for improvement from guests.
Overall Experience
6.86
While there were enjoyable aspects, multiple guests expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:07

Property Description

Convenient Location and Amenities

Comfort Inn & Suites Chesapeake - Portsmouth is ideally situated near key attractions and neighboring towns, offering easy access to explore the area. Guests can enjoy complimentary breakfast and high-speed internet, along with access to the indoor pool and exercise room.

Business-Friendly Services

Corporate travelers can benefit from the on-site business center, equipped with essential amenities like computer access, copy, and fax services. The hotel also features spacious banquet and meeting rooms for various functions.

Comfortable Accommodations

The guest rooms are designed for comfort and convenience, featuring modern amenities such as flat-screen TVs, microwaves, and refrigerators. Select rooms offer additional luxuries like whirlpool bathtubs and kitchen facilities, ensuring a relaxing stay for all guests.

Book your stay at Comfort Inn & Suites Chesapeake - Portsmouth for a memorable and hassle-free experience!

Important information:

Guest must be 21 years or older to check in.

Name on the credit card must match the name on the reservation.

The pool can be used by registered hotel guests only.

Please note, the property will be undergoing renovations starting April 2nd, 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 614 reviews
Cleanliness: 5.39
Service: 8.36
Location: 7.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 6.86
J
John solo_traveller us
9
2026-08-19 via Nuitee
T
Teasdale solo_traveller us
8
2026-08-11 via Nuitee
D
Dorothy extended_group us
1
I was very disatifies
Cons:

No hot water in room. Was charged taxes after I had already paid them. Hotel needs upgrades. rooms were worn

2026-08-05 via Nuitee
1
179omers Family
2
Terrible
Pros:

Was the worse 2 nights of any stay in a hotel. No maid service, no clean towels or wash cloths, dirty wash cloths hanging in the shower from previous occupancy, extremely dirty coffee pot in the room, no coffee cups at common areas or lids dirty elevator to your room, no towels for the pool, single very small trash can in the room witch filled up very quickly and without maid service would not recommend staying here at all very dissatisfied would not stay at another comfort inn

2026-08-03 via Tripadvisor
N
Navarrete solo_traveller us
7
Pros:

There is grocery stores and fast food very close.

Cons:

More Cleaning is required.

2026-08-03 via Nuitee
L
Loye couple us
1
2026-07-24 via Nuitee
P
Parrish solo_traveller us
1
Pros:

Nothing

Cons:

Everything

2026-07-21 via Nuitee
M
Michelle solo_traveller us
5
It was definitely affordable and the staff was friendly , they need to do some upkeep on the place.
Pros:

The staff was helpful. The room was spacious. The location was good but close to a not so good motel.

Cons:

The floors were sticky. The pull out sofa bed was not comfortable at all. Breakfast was terrible they did not restock and when we got there at 8:40 and it closed at 9:00, we were left with just toast and a little waffle mix. They were out of juice, coffee, eggs, sausage. Almost everything. Also the back door was broken so you had to come in and out only through the front door which seems like a hazard to me.

2026-07-20 via Nuitee
S
Smith extended_group us
5
Cons:

The furniture was not in the best shape and the toilet paper holder was rusty. Room was not as clean as it should be.

2026-07-17 via Nuitee
O
Olivia family_with_children us
1
Cons:

Dirty, no towels

2026-07-12 via Nuitee
H
Henry couple us
3
2026-07-08 via Nuitee
A
Asia couple us
4
Very uncomfortable wouldn’t do it again
Pros:

There were a lot of stores around

Cons:

Front desk lady was extremely rude they charge an extra 12 dollars A DAY service fee plus incidentals. Breakfast was poor no meats muffins and the waffle spout was broken out of sausage 2 days and they claimed to be out of towels so when the pool opened (closed the first 2 days of my stay for no reason) we were expected to use our shower towels for the pool

2026-07-07 via Nuitee
K
Kristie solo_traveller us
5
Cons:

We got there a couple of hours early and they wanted to charge a full nights stay to check in early, they also trued to over charge my friend for her room after she had already paid for it online.

2026-07-06 via Nuitee
H
Hewlett family_with_children us
8
2026-07-06 via Nuitee
L
Les couple us
10
Really nice
Pros:

Location and staff

Cons:

N/A

2026-07-03 via Nuitee
A
Ashley solo_traveller us
5
Pros:

Beds were comfy, they accommodated my family on short notice.

Cons:

The skirts on the beds were stained as well as the down comforters. Limit towels when we requested. The carpet made our feet black and the pool was very small.

2026-07-01 via Nuitee
E
Edward couple us
1
Room was decent. Everything else was dirty
Pros:

Very little

Cons:

Dirty, Dirty & also dirty

2026-06-30 via Nuitee
J
Joshua family_with_children us
1
Pros:

Kind staff

Cons:

Filthy and very old hotel

2026-06-30 via Nuitee
G
GERARD couple us
1
Will never book again
Cons:

The rooms are horrible, they smell, the chairs are all stained up the carpet is dirty. The bed sheets had hair throughout.

2026-06-27 via Nuitee
4
485byrona Business
8
Worthy of a night's stay.
Pros:

Convenient location and quick check in. Facility is dated but cozy.

2026-06-26 via Tripadvisor