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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Pets allowed
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Hiking
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BBQ facilities
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Indoor pool
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the comfort of an indoor pool and unwind in well-equipped guest rooms featuring free Wi-Fi and a large satellite TV.
Convenience at Your Fingertips
Each room at Hilton Garden Inn Rockville – Gaithersburg is thoughtfully furnished with a refrigerator, microwave, and coffee facilities, ensuring a seamless stay. Moreover, enjoy the convenience of an iPod docking station in every room.
Relaxation and Recreation
Stay active during your visit by utilizing the gym or unwinding in the hot tub. For added entertainment, explore the games room at Gaithersburg Hilton Garden Inn Rockville.
Book your stay now at Hilton Garden Inn Rockville – Gaithersburg for a perfect blend of relaxation and convenience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Our room was very clean. The room amenities were nice. Temperature climate control was great.
Unhappy that we were charged $10 for parking during our stay. Not necessary. Should be included.
空调放在室内占地方，噪音比较大
没有不满意，非常棒
Killed a bug that crawed on my neck
The hvac system and breakfast
It was clean and the staff was great.
The food was a mediocre. Save ur money on the food and go elsewhere. My sons medium well burger was pink in the inside. The pool was FREEZING. they did have a lifeguard which was great. He told me the pool was heated....that was a lie! Also the whirlpool was broken. It didnt produce any bubbles but at least it felt like bath water compared to the pool!
What a phenomenal property.
I have traveled much but with this Hilton Garden Inn's look, design, and comfort level, I feel like I should have paid twice more per night than what I had booked.
Located in a quiet, business-medical area of Rockville, and within fifteen minutes of shopping and restaurants, the property is clean with exceptional lighting along with fun and modern design. (The designer should win an award for how they put so much together. Absolutely beautiful.)
The rooms are large and comfortable with plenty of room. The bathrooms are well lit with powerful showers that can fit two.
The property is quiet and relaxing, to say the least. My girlfriend and enjoyed the warmth of the hot tub, but the mechanism to fire the jets was broken.
We dined at their restaurant, which was nice and convenient after a four-hour drive. Katie took care of us and she was attentive.
Many thanks to Kalute at the front desk for his help, professionalism, and kindness. He's a great soul and a great ambassador for Hilton.
We look forward to returning!
The location was great and the staff were super friendly.
The fitness facility could use some cleaning and updates.
Great sleep
Had to go to the front desk to activate wi-fi
Very clean and quiet.
It’s not to specious.
Convenient location. Friendly dining staff; good service.”
Room was older, not updated. Bathroom smelled bad, particularly the toilet; inadequate ventilation in bathroom. King mattress sagged on one side of the bad. Some down pillows were worn and needed to be replaced. Front desk told us they would replace the pillows but that didn’t happen. Front desk: no one at front desk upon arrival; waited about 10 mins and finally walked over to the Homewood Suites side of the building for someone to check us in. The person from Hilton side of the hotel then appeared and checked us in but was curt, unfriendly. We were charged $10/ day for outdoor handicapped parking space although there was a large half empty parking lot. (this was not clear when booking the room). We were charged outrageous $125 refundable deposit for “incidentals” and told by front desk it could take 5-6 business days for the charge to be removed from our credit card.
Hotel needs new carpet in rooms. Paying for parking at a hotel in the suburbs is ridiculous.
Upon checking in for a two night stay we were charged for parking ( $10 per night) though the web site stated parking was free.
At 2:45 am on night one, a fire alarm rang throughout the hotel and adjoining Suites with no personnel advising guests as we were evacuated into the rain.
Hotel personnel remained absent while we waited in the parking lot for an exceptionally long time for fire fighters to arrive.
Still hearing nothing from staff, some guests began entering the lobby to get warm and dry, where they stood waiting for the fire trucks to leave.
This seemed to indicate an all clear (though still not one staff member in view)
so guests began riding the elevator go their rooms.
Guests with walkers and canes ( we saw 3) and young families with babies in arms were seen climbing down ( and up) five flights of stairs, with no offers of assistance from staff.
We tried to help 3 guests in wheelchairs exit the building, again no staff in sight.
As we returned to our room at about 3:50 am a small alarm continued to sound ( a beeping sound) throughout the morning.
Sleep was impossible as we waited to hear something, anything from hotel staff.
Never happened.
The following morning I waited at the desk to inquire as to the alarm, since we were staying a second night.
As always, no staff member was present at the desk.
A server from the dining room saw us waiting and went into the back room to find a member of the desk staff to speak to us.
I learned ( allegedly) that a pool heat sensor had caused the evacuation and we could be sure another such event would not take place that night.
To our relief it did not. On checking out, we once again had to knock on the back door behind the front desk seeking help.
It was a very disappointing stay.
We had stayed next door at Homewood Suites on previous visits ( we have family in Gaithersburg).
We won’t be back to either location during coming visits.
We will not recommend ( but in fact discourage) either hotel to friends or family visiting in the future.
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