Eastwest Hôtel by Malone

Hotels
•
Small Luxury Hotels of the World
8.6 (1299 reviews)
Rue des Pâquis 6 , Geneva , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean and comfortable rooms
Good amenities
Cons:
Limited evening dining options
Some service availability issues
Few complaints about room comfort

Categories

Cleanliness
8.39
Most guests reported the hotel was clean, but a few mentioned issues with dust in certain areas.
Service
8.86
While the staff was friendly, there were complaints about availability and responsiveness. Overall, service is rated positively.
Location
9.2
The hotel is praised for its central location, close to important sites.
Room Quality
8.65
Rooms are generally good and well-decorated, though some had concerns about uncomfortable pillows.
Amenities
8.58
Amenities such as gym and sauna were appreciated, with minor expectations on breakfast variety.
Value for Money
8.64
Guests felt that the pricing was fair given the location and quality of the hotel.
Food and Beverage
7.69
Breakfast was noted as decent, but the lack of evening dining options and limited bar service impacted ratings.
Overall Experience
8.76
Guests enjoyed their stay overall, with minor issues not detracting significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:10

Property Description

Luxurious Home Away from Home

Contemporary Elegance: The Eastwest Hotel seamlessly blends contemporary decor with eastern and western traditions, creating a unique ambiance that is both luxurious and inviting. The play of light and shade adds a touch of sophistication to the overall atmosphere.

Ultimate Comfort: Indulge in the elegance and comfort of the hotel's rooms, complete with individually controlled air-conditioning/heating, high-speed internet access, interactive cable TV, and a Nespresso coffee machine. Each room is designed to provide the utmost luxury for guests.

Culinary Delights and Wellness: Experience inventive cuisine made from fresh market ingredients at the hotel's restaurant, while enjoying the view of an open-sky patio. Unwind in the sauna or stay active in the fully equipped fitness area, ensuring a well-rounded and relaxing stay.

Book now for a luxurious stay at the Eastwest Hotel in Geneva.

Important information:

Please note that the Eastwest restaurant will be closed on December 24 and 25 and only a limited menu and room service will be available.

A special menu for the New Year is available upon request for a fee.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

Location

Guest Reviews

8.6
Based on 1299 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.2
Room Quality: 8.65
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.76
A
Andreas • couple • ch
7
2026-02-14 • via Nuitee
A
Alexander • solo_traveller • ch
8
Solides Hotel
Pros:

Sauber, geräumig

Cons:

Alles gut

2026-02-09 • via Nuitee
K
Khurshidzhon • solo_traveller • ch
6
2026-02-09 • via Nuitee
A
Anton • couple • kg
10
2026-02-09 • via Nuitee
R
Redfern • couple • gb
10
Cheered us up as we were stuck in Geneva after having our passports stolen.
Pros:

Great location, clean good sized rooms and very good value. Staff exceptionally helpful particularly Karim.

2026-02-08 • via Nuitee
P
Prescott • solo_traveller • us
9
2026-01-30 • via Nuitee
S
Sandra • couple • br
8
2026-01-25 • via Nuitee
J
Julie • couple • gb
8
Pros:

Helpful staff

Cons:

Some dodgy nearby streets

2026-01-25 • via Nuitee
J
jean marc • family_with_children • es
5
comfortable pero frío y algo triste
Pros:

el barrio , a pesar de ser muy centrico y cercano al lago, se ubica en una zona llena de prostibulos...es seguro sin embargo

Cons:

el barrio , a pesar de ser muy centrico y cercano al lago, se ubica en una zona llena de locales de "mala fama"...es seguro sin embargo. la habitación estaba helada cuando entré y el ruido de la calefacción no te puede dejar dormir, total que duermes con frío....personal muy amable, habitación grande, algo triste pero con todas las comodidades (ducha grande y presión del agua muy buena)

2026-01-24 • via Nuitee
C
Christian • couple • ch
9
2026-01-22 • via Nuitee
S
Samet • solo_traveller • tr
10
2026-01-22 • via Nuitee
N
Nicola • couple • ie
7
Pros:

Location close to the train. Clean facilities. Comfortable. Good Breakfast.

2026-01-21 • via Nuitee
K
Kathrin • couple • ch
8
2026-01-20 • via Nuitee
M
Molly • couple • us
9
Perfect place to stay while visiting Geneva
Pros:

We loved our stay here. The beds were comfortable, rooms were really clean, the staff were kind and the location was perfect. My husband loved the sauna to stretch in after a long flight. We didn’t get the chance to use the bikes or eat here.

Cons:

Nothing.

2026-01-19 • via Nuitee
J
James • couple • us
8
2026-01-19 • via Nuitee
T
Teona • family_with_children • ch
8
2026-01-19 • via Nuitee
M
Maryam • family_with_children • ae
10
thank you
2026-01-19 • via Nuitee
K
Killian • family_with_children • gb
7
2026-01-19 • via Nuitee
E
Elizabeth • couple • us
9
Great location, surrounded by delicious food, easy to walk to train station
Pros:

Great location, surrounded by delicious foods from all ethnicities. Short walk to train station.

2026-01-19 • via Nuitee
F
Fulvio • couple • it
8
Piccole cose possono fare la differenza
Pros:

ottima posizione e staff cordiale

Cons:

alle 9,15 del mattino la colazione era praticamente esaurita, nessun croissant , pane finito ( anche per i clienti successivi e arrivati comunque prima delle 10 ) ecc. Peccato perché sicuramente avevano presente il numero preciso degli ospiti presenti in struttura e non ne hanno tenuto conto.

2026-01-19 • via Nuitee