Eastwest Hôtel by Malone

Hotels
•
Small Luxury Hotels of the World
8.6 (1422 reviews)
Rue des Pâquis 6 , Geneva , ch
+41 22 708 17 17

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean and comfortable rooms
Good amenities
Cons:
Limited evening dining options
Some service availability issues
Few complaints about room comfort

Categories

Cleanliness
8.39
Most guests reported the hotel was clean, but a few mentioned issues with dust in certain areas.
Service
8.86
While the staff was friendly, there were complaints about availability and responsiveness. Overall, service is rated positively.
Location
9.2
The hotel is praised for its central location, close to important sites.
Room Quality
8.65
Rooms are generally good and well-decorated, though some had concerns about uncomfortable pillows.
Amenities
8.58
Amenities such as gym and sauna were appreciated, with minor expectations on breakfast variety.
Value for Money
8.64
Guests felt that the pricing was fair given the location and quality of the hotel.
Food and Beverage
7.69
Breakfast was noted as decent, but the lack of evening dining options and limited bar service impacted ratings.
Overall Experience
8.76
Guests enjoyed their stay overall, with minor issues not detracting significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:10

Property Description

Luxurious Home Away from Home

Contemporary Elegance: The Eastwest Hotel seamlessly blends contemporary decor with eastern and western traditions, creating a unique ambiance that is both luxurious and inviting. The play of light and shade adds a touch of sophistication to the overall atmosphere.

Ultimate Comfort: Indulge in the elegance and comfort of the hotel's rooms, complete with individually controlled air-conditioning/heating, high-speed internet access, interactive cable TV, and a Nespresso coffee machine. Each room is designed to provide the utmost luxury for guests.

Culinary Delights and Wellness: Experience inventive cuisine made from fresh market ingredients at the hotel's restaurant, while enjoying the view of an open-sky patio. Unwind in the sauna or stay active in the fully equipped fitness area, ensuring a well-rounded and relaxing stay.

Book now for a luxurious stay at the Eastwest Hotel in Geneva.

Important information:

Please note that the Eastwest restaurant will be closed on December 24 and 25 and only a limited menu and room service will be available.

A special menu for the New Year is available upon request for a fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.6
Based on 1422 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.2
Room Quality: 8.65
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.76
R
Robert • couple • au
10
2026-08-08 • via Nuitee
H
Helena • couple • se
8
Trevligt hotell men inte SLH-standard
Pros:

Komfortabelt och lugnt hotell. Bra rum med sköna sängar och kuddar, och rymligt badrum. Den väldigt trevliga och tillmötesgående personalen var verkligen något som stack ut. Nära båtarna ut på Genevesjön.

Cons:

Inredningen känns daterad och överlag mörk i färgsättningen. Saknade färska grönsaker på frukostbuffén. Hotellet lever överlag inte upp till SLH-standard i vårt tycke.

2026-08-08 • via Nuitee
L
Liz • couple • au
8
Great place for a 2 night stay in Geneva. Close to everything!
2026-08-07 • via Nuitee
D
Denise • solo_traveller • au
10
Great value, super comfortable
Pros:

The staff, the comfort of the bed and pillows and quality of linen, excellent value

Cons:

Nothing

2026-08-06 • via Nuitee
L
Laurent • couple • ch
10
2026-08-05 • via Nuitee
C
Claudio • family_with_children • ch
8
2026-08-03 • via Nuitee
A
Anne • couple • gb
9
Excellent
Pros:

Staff friendly and polite. The room was spacious and the bathroom was huge and had some lovely products in them!

Cons:

Nothing

2026-08-02 • via Nuitee
M
Marcel • couple • ch
8
2026-08-02 • via Nuitee
P
piazzi • solo_traveller • it
10
A un passo dal centro
Pros:

Ottimo hotel in posizione ventrale

2026-07-25 • via Nuitee
P
Peter • couple • ch
9
2026-07-25 • via Nuitee
N
NICKY • solo_traveller • gb
9
A perfect place for a stopover
Pros:

Very friendly staff. Great shower. Lovely bed

2026-07-23 • via Nuitee
J
Josee • couple • ca
8
Près de tout
Pros:

Tout près de tout

2026-07-23 • via Nuitee
G
Geoffrey • couple • za
5
For our purposes serve well for what business needed to be conducted
Pros:

For business purposes, perfectly situated.
Room comfortable but needed maintenance done - safe not working, bedside lights not working, lack of shower body lotion
Simple yet sufficiently edible

Cons:

The front desk/reception poorly disposed and unengaged with guests. Mis-managed by management whomever they, she, him might be

2026-07-21 • via Nuitee
A
Andreiana • couple • pf
8
Very, very nice staff!
Pros:

Very clean, nice room, quiet

Cons:

The area during the night. But at the same time, it’s very close to the lake.

2026-07-19 • via Nuitee
U
Uri • couple • il
8
Pros:

מיקום טוב
צוות שרותי מאוד
חדר בגודל סביר (שדרגנו)

Cons:

עיצוב מוזר של החדר
אין נוף (מלון עירוני)
ארוחת בוקר בינונית (בין קונטיננטלית למלאה)
מספר מדרגות בדרך למעלית (מניח שלא היתה ברירה בתכנון)

2026-07-18 • via Nuitee
J
Jacqueline • couple • fr
8
Un excellent séjour
Pros:

Son positionnement, l’accueil par Virginie, le petit balcon, la chambre, petit déjeuner

Cons:

Tout était très bien.

Mais il y a 5-6 escaliers avant l’ascenseur, donc c’est pour des mobiles.

2026-07-16 • via Nuitee
M
Müller • solo_traveller • ch
7
2026-07-15 • via Nuitee
P
Pittrice • solo_traveller • it
10
Pros:

Posizione comoda, staff gentile.

2026-07-14 • via Nuitee
N
Nadine • couple • ch
10
Pros:

it was clean, private and in a hood location

2026-07-14 • via Nuitee
L
Lucian • solo_traveller • md
8
Pros:

Comfortable pillow and bed. Clean and spacious room, just needs a little renovation

2026-07-13 • via Nuitee