Eastwest Hôtel by Malone

Hotels
•
Small Luxury Hotels of the World
8.6 (1335 reviews)
Rue des Pâquis 6 , Geneva , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean and comfortable rooms
Good amenities
Cons:
Limited evening dining options
Some service availability issues
Few complaints about room comfort

Categories

Cleanliness
8.39
Most guests reported the hotel was clean, but a few mentioned issues with dust in certain areas.
Service
8.86
While the staff was friendly, there were complaints about availability and responsiveness. Overall, service is rated positively.
Location
9.2
The hotel is praised for its central location, close to important sites.
Room Quality
8.65
Rooms are generally good and well-decorated, though some had concerns about uncomfortable pillows.
Amenities
8.58
Amenities such as gym and sauna were appreciated, with minor expectations on breakfast variety.
Value for Money
8.64
Guests felt that the pricing was fair given the location and quality of the hotel.
Food and Beverage
7.69
Breakfast was noted as decent, but the lack of evening dining options and limited bar service impacted ratings.
Overall Experience
8.76
Guests enjoyed their stay overall, with minor issues not detracting significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:10

Property Description

Luxurious Home Away from Home

Contemporary Elegance: The Eastwest Hotel seamlessly blends contemporary decor with eastern and western traditions, creating a unique ambiance that is both luxurious and inviting. The play of light and shade adds a touch of sophistication to the overall atmosphere.

Ultimate Comfort: Indulge in the elegance and comfort of the hotel's rooms, complete with individually controlled air-conditioning/heating, high-speed internet access, interactive cable TV, and a Nespresso coffee machine. Each room is designed to provide the utmost luxury for guests.

Culinary Delights and Wellness: Experience inventive cuisine made from fresh market ingredients at the hotel's restaurant, while enjoying the view of an open-sky patio. Unwind in the sauna or stay active in the fully equipped fitness area, ensuring a well-rounded and relaxing stay.

Book now for a luxurious stay at the Eastwest Hotel in Geneva.

Important information:

Please note that the Eastwest restaurant will be closed on December 24 and 25 and only a limited menu and room service will be available.

A special menu for the New Year is available upon request for a fee.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

Location

Guest Reviews

8.6
Based on 1335 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.2
Room Quality: 8.65
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.76
S
Starcevich • solo_traveller • ch
9
2026-04-11 • via Nuitee
G
Guillemette • solo_traveller • be
9
Très bon hôtel
Pros:

Très bonne situation de l'hôtel, entre la gare et le lac. Décoration soignée. Tout a été parfait, l'accueil, la chambre, le lit, les petits-déjeuners,... et j'ai pu obtenir un prix tout a fait correct.

Cons:

Franchement rien, et c'est rare !

2026-04-09 • via Nuitee
A
Andrej • family_with_children • sk
8
Pros:

Pekna priestranná izba, personal bol ústretový.

Cons:

Cena za ubytovanie vobec nezodpovedala kvalite, ranajky boli trochu slabe.

2026-04-07 • via Nuitee
L
Lorin • couple • gb
7
2026-04-07 • via Nuitee
C
Caroline • couple • fr
9
Très bien placé (gare / Bains du Paquis)
Pros:

Hôtel très bien placé, à proximité de la gare et des bains du Paquis. Le personnel est très accueillant et serviable, merci à Carlos pour son accueil lors de notre arrivée plus tôt que prévue. Les lits sont très confortables. La chambre était spacieuse et très propre.

Cons:

Le linge de toilette (serviettes et peignoirs) ainsi que la courtepointe sur le lit étaient un peu "passés".

2026-04-06 • via Nuitee
P
Patlasov • couple • gb
10
2026-04-06 • via Nuitee
M
Marcel • couple • ch
10
Pros:

Alles tipptopp und freundliches Personal

2026-04-04 • via Nuitee
J
Jacobus • couple • ch
8
Comfortable stay close to town centre and station
2026-04-04 • via Nuitee
A
Angela • solo_traveller • cy
10
Pros:

VERY CONVINIENT LOCATION
VERY COMFORTABLE ROOM WITH EXCELLENT FACILITIES
HELPFUL AND POLITE STAFF

2026-04-01 • via Nuitee
C
cigdem • extended_group • tr
9
2026-04-01 • via Nuitee
N
Natalya • couple • ee
10
Pros:

Очень удобный номер, прекрасное расположение, отличный завтрак.
Парковка в двух минутах ходьбы от отеля. Обязательно приедем сюда еще раз!

2026-03-31 • via Nuitee
X
Xavi • solo_traveller • ad
10
Sorpresa en positiu
Pros:

Tot. Sembla de més categoria.

Cons:

Res

2026-03-31 • via Nuitee
S
Sabino • couple • it
9
Pros:

Camera ampia e pulitissima, posizione eccezionale, a pochi passi dalla stazione autobus e dalla stazione centrale.
Ottima colazione, non vasta scelta ma prodotti di qualità.

2026-03-29 • via Nuitee
R
Richard • solo_traveller • fr
9
2026-03-29 • via Nuitee
M
Mohamed Badr • couple • fr
10
Pros:

On a eu un early check-in et c'était très sympa !

2026-03-28 • via Nuitee
D
David • couple • ie
8
2026-03-28 • via Nuitee
R
Robin • couple • gb
7
Good hotel would return
Pros:

Very convenient, location great. Attractive decir

Cons:

Not a lot of facilities

2026-03-28 • via Nuitee
C
Celine • solo_traveller • be
8
Fait le job si vous voulez être proche gare…
Pros:

Grande chambre, tt a dispo

Cons:

Le personnel de Check In m’a bloqué ma carte de crédit …

2026-03-26 • via Nuitee
P
Paula • couple • gb
10
Very good. Thank you.
Pros:

Location style and rooms are comfy. Staff excellent too.

2026-03-26 • via Nuitee
G
Grigg • couple • au
9
Pros:

Comfortable bed. Spacious room. Some nice touches in room - chocolate and bottled water.

2026-03-25 • via Nuitee