Eastwest Hôtel by Malone

Hotels
Small Luxury Hotels of the World
8.6 (1299 reviews)
Rue des Pâquis 6 , Geneva , ch

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean and comfortable rooms
Good amenities
Cons:
Limited evening dining options
Some service availability issues
Few complaints about room comfort

Categories

Cleanliness
8.39
Most guests reported the hotel was clean, but a few mentioned issues with dust in certain areas.
Service
8.86
While the staff was friendly, there were complaints about availability and responsiveness. Overall, service is rated positively.
Location
9.2
The hotel is praised for its central location, close to important sites.
Room Quality
8.65
Rooms are generally good and well-decorated, though some had concerns about uncomfortable pillows.
Amenities
8.58
Amenities such as gym and sauna were appreciated, with minor expectations on breakfast variety.
Value for Money
8.64
Guests felt that the pricing was fair given the location and quality of the hotel.
Food and Beverage
7.69
Breakfast was noted as decent, but the lack of evening dining options and limited bar service impacted ratings.
Overall Experience
8.76
Guests enjoyed their stay overall, with minor issues not detracting significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:10

Property Description

Luxurious Home Away from Home

Contemporary Elegance: The Eastwest Hotel seamlessly blends contemporary decor with eastern and western traditions, creating a unique ambiance that is both luxurious and inviting. The play of light and shade adds a touch of sophistication to the overall atmosphere.

Ultimate Comfort: Indulge in the elegance and comfort of the hotel's rooms, complete with individually controlled air-conditioning/heating, high-speed internet access, interactive cable TV, and a Nespresso coffee machine. Each room is designed to provide the utmost luxury for guests.

Culinary Delights and Wellness: Experience inventive cuisine made from fresh market ingredients at the hotel's restaurant, while enjoying the view of an open-sky patio. Unwind in the sauna or stay active in the fully equipped fitness area, ensuring a well-rounded and relaxing stay.

Book now for a luxurious stay at the Eastwest Hotel in Geneva.

Important information:

Please note that the Eastwest restaurant will be closed on December 24 and 25 and only a limited menu and room service will be available.

A special menu for the New Year is available upon request for a fee.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

Location

Guest Reviews

8.6
Based on 1299 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.2
Room Quality: 8.65
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.76
I
Ivan tiago family_with_children ch
1
Pros:

Do acolhimento

Cons:

Da limpeza do quarto

2026-03-14 via Nuitee
T
Terry couple gb
10
Pros:

Most comfortable bed I have ever slept in

2026-03-12 via Nuitee
N
Nouhoum family_with_children ci
9
je recommande
Pros:

L'emplacement et le calme et la proximité de la gare

2026-03-12 via Nuitee
L
Luciana family_with_children br
7
Hotel bom, só não recomendo sair à noite
Pros:

Proximidade com a estação de trem

Cons:

A rua em frente ao hotel é de meretrizes

2026-03-12 via Nuitee
M
Marta couple ch
8
2026-03-10 via Nuitee
D
Damien solo_traveller fr
10
Pros:

Premier séjour dans cet hôtel. Un séjour d'une nuit excellent. Accueil très rapide et professionnel. Chambre très propre et tous ce que nous avions besoins était présent sauf un nécessaire a repassage. J'ai appeler la réception. 3 minutes après le nécessaire était rapporté dans la chambre par un employé très souriant. Le petit déjeuner n'était pas inclus. J'aurais dû prendre l'option en amont. Il est complet et avec des produits de qualité. Nous avons adoré. Séjournant régulièrement sur Genève. Je vous conseille cet hôtel pour son confort et sa qualité de service

Cons:

Rien. J'ai adoré personnellement

2026-03-09 via Nuitee
A
Andrei couple ee
10
2026-03-08 via Nuitee
B
Benjamin family_with_children de
9
Kleines Boutiquehotel mit privater Atmosphäre
Pros:

- Zentrale Lage
- kostenlose Snacks und Getränke in der Lobby (tagsüber)
- 24 h Fitness & Sauna
- geräumiges und ruhiges Zimmer
- Innenhof

Cons:

- Aufzugsknöpfe mit Touchschreen reagierte nicht oder schlecht

2026-03-07 via Nuitee
M
mustafa ismet couple tr
10
2026-03-06 via Nuitee
L
Laurent couple ch
10
Agréable
Pros:

Déjeuner

2026-03-02 via Nuitee
C
Cameron couple us
10
2026-03-01 via Nuitee
T
Thomas solo_traveller ch
9
2026-02-27 via Nuitee
B
Bruhin couple ch
10
Angenehmer Aufenthalt
Pros:

Tolle Lage, 5 Minuten zu Fuss zum Bahnhof und zum See. Geräumiges, schönes Zimmer und Bad mit Pflegeprodukten. Am Nachmittag stehen Getränke, Kuchen und Snacks gratis zur Vergügung. Jeden Tag frische Wasserflaschen und Kaffee im Zimmer.

2026-02-27 via Nuitee
A
Artush couple am
10
2026-02-26 via Nuitee
D
Ditlev solo_traveller gb
9
Really practical and charming hotel for Geneva business trip.
Pros:

Really practical and charming hotel for Geneva business trip.

2026-02-25 via Nuitee
E
Elena couple bg
9
2026-02-25 via Nuitee
J
Jussi family_with_children fi
10
Had a great one day stay
Pros:

Breakfast was quite limited, but everything was good quality. Price is on the higher side -- But that seemed to be the case all around Geneva.

Cons:

Check in personnel might have been a bit more pro-active on services and public transportation tickets.

2026-02-24 via Nuitee
N
Nathalie solo_traveller fr
8
Très bon rapport qualité prix
Pros:

Situation et personnel

Cons:

Rien à signaler

2026-02-24 via Nuitee
A
Andreas couple ch
7
2026-02-14 via Nuitee
A
Alexander solo_traveller ch
8
Solides Hotel
Pros:

Sauber, geräumig

Cons:

Alles gut

2026-02-09 via Nuitee