Franchise One Hotel

全体的に古いです。アクセスは良く便利でした

Staff is very kind. They helped with baggages and upon checkout gave some souvenir gift which has been appreciated. Strategically located in little Tokyo - close to Legazpi village in Makati. Good rooms. They also have a small restaurant with good food, specially a breakfast menu. They have a free-to-hire DVD collection and all rooms have DVD player. If you have health conditions affecting your movements please consider that there’s no lift.

Stayed at this hotel more than 10 times previously . The reception staff wouldnt allow me to check in at 11:30 because check in is officially 12:30. They tried to charge me P1000 for early check in. Which I declined. No loyalty what so ever so won't be staying at this establishment again. If that's how they reward and treat regular guests I shall take my business elsewhere. The poor don't care attitude totally unexceptable. Wouldn't recommend this hotel . Totally incompetent individuals that can't think outside the box .

The hotel staff were all courteous and attentive, Hotel location is perfect for business people, few steps away from Waltermart, Makati Cinema Square and 20 mins walk to Ayala Malls. Will surely comeback here when in need of accommodation here in manila. also rooms are clean and cozy.

立地もよく、静かで良い

立地上うるさい所かと思いましたが、２重窓になっており、静かでした。

マカティの常宿。
徒歩1分内にリトル東京,マカティスクエアがあり、数分歩けばモールやコンビニもあるのでロケーションはとても良い。
マッサージやJTV も多い。
このホテルをベースにマカティ市内はもちろんマニラやオルティガスにも足をのばせる。
大通りから10mくらい引っ込んいるので静かです。

部屋はベッド周りに余裕があり、
広く感じる。
虫が以前は時々出没していたが今はなく清潔感が良くなった。
窓が小さいのが残念です。
エアコンがセパレート式なので騒音は気にならない。
スタッフが皆、とても親切で気楽に滞在できるのが最高。

CP がとても良い。

都心から
ちかい

便利

フロントのお姉さんは愛想良くルームサービスも綺麗にしてるようですが唯一非常に気になったのがゴキブリが多い、その事を伝えたのですが改善されず、出来ない？ ホテルはlittle東京にも近く日本食には困らないのですが相変わらず排気ガスがすごい！

The ladies in the front desk were very kind and courteous. Also, they have nice staffs.
The room where we stayed was clean, cozy, and somehow affordable.
Though this hotel is kinda small, they were able to maximize the space and the cleanliness of the surrounding.

Rooms are not sound-proof. Noise in the surrounding rooms reverberates in your room. If you want proper sleep, this is not the right place. I phoned front desk twice but customer service failed to address concern, and solution was not offered. I am not coming back.

客室、ベッド、シャワールームとトイレ全て綺麗に維持されていて清潔感は問題ないが、害は無いと思うが小さいゴキブリが時々見かけられたのが残念。これがなければコストパフォーマンスは抜群。
エアコンもセパレートタイプで騒音がないので快適でした。
冷蔵庫も設置されており買い物をした飲料、食品の保管ができてうれしい。
シャワーも水量、温水共に問題なし。
場所がリトル東京の目の前なのでショッピングや外出にも困りませんでした。
朝食は別料金ですがロビーで食べるか、部屋か選択できるので朝早いチェックアウトでしたので
ルームサービスで部屋で食べるのが便利だと思う。
何より、スタッフがフレンドリーでとても親切なので気楽に宿泊できました。

really bad!

当日、このホテルにチェックインをしようとした際に徒歩数分の他のホテルに誘導されました。理由はホリデーだから部屋が無いと言う事でした。

I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class.

Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.

We stayed 2 nights in this hotel in a family room. (2 adults and 2 children).

I have chosen this hotel by reading the good reviews on tripadvisor and because I prefer to spend my money in this kind of hotel rather than chains like Red Planet which are in the same price category.

The price of the family room for one night is 2290 pesos but we got a promo for 2 nights and paid 3890 pesos for the 2 nights with 2 beverages and one popcorn free.

Here are the good points of this hotel.

Good location near by Makati square with plenty of 24 hours restaurants.
A Charming hotel with a nice restaurant (we did not eat there)
The family rooms are very decent and clean. There is a double bed and a single bed.
The rooms are well equipped and the beds are rather comfortable with lots of pillows.
The rooms do not have window but Glass block. So the room is a little bit dark but you cannot hear the noise from the outside.
The air conditioning is very good and does not make any noise.
So we can spend a good night's sleep.
The bathroom is very clean, the shower is very good and there are soap and shampoo available.
DVD player inside the room and LCD Screen with USB. Nice to watch your own movies.

The bad points of this hotel.

INTERNET !!!!!!! No internet access in Makati Manila !!! INCREDIBLE BUT TRUE
I had read on a post that the hotel offered for 170 pesos to have internet access in the room but they do not offer this service.
On the other hand it is specified on the website that one can use internet in the restaurant and lobby but this is not the case.
Indeed, during my stay I absolutely could not connect and believe me I spend a lot of time trying.
Like any traveler, I needed a minimum of internet to Skype my family, check my emails and especially to book my air tickets.
The hotel offers as a solution for its customers a pocket Wifi prepaid or postpaid that definitely did not work. The staff left me for more than 2 hours trying in vain to connect. So I went to see the hostess at the desk to tell her I needed internet to book my plane tickets. She replied that she is going to call the manager to fix my problem. But I am still waiting for!! He did not move and did not respond to my request.
So I had to find an internet cafe to book my tickets.
The next morning I tried a new time for my Web Check in Online but still could not connect.
I went to see again the hostess at the reception to ask her to make my web check in but even with the computer of the reception she could not connect knowing that the hotel uses another pocket wifi not accessible by the guests of the hotel.
I was really disappointed by the lack of service that wasted me a lot of time.

Finally, know that you will even find yourself a taxi when you wish to leave the hotel.
I have to force at the front desk and they send someone to find us a taxi to get to the airport.

To conclude, a very nice hotel but no service. PLEASE Manager no need your 2 beverages and popcorn free but provide to your guests a real Internet access.

Compared to other budget hotels i've stayed in Makati/Manila area, this is so far the cleanest, most spacious and comfortable place i've been to. With professional and friendly staff. No frills in confirming my booking details and they gave me 1 free night promo as posted on their website. Thank you and keep up the good standard.

Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.

5日間滞在しました。エアコンは入室時に自動起動するはずですが毎回スイッチが入らず、その都度フロントから来てもらってリモコンで電源オンするという事に・・・。さすがに3日目からはリモコンを常備してくれました。それ以外は料金は安いし及第点です。