Hotel Trusty Tokyo Bayside

Hotels
8.4 (2586 reviews)
Koto-ku Ariake 3-1-15 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Delicious breakfast
Helpful staff
Clean hotel
Good location
Cons:
Limited breakfast seating
Dim room lighting
Difficult area navigation

Categories

Cleanliness
7.9
Clean, but some comments on clutter in the hallways.
Service
8.9
Staff are friendly and helpful, providing good service.
Location
8.4
Good location near Tokyo Big Sight, though some found access to the nearby station complicated.
Room Quality
8.2
Rooms are comfortable, but some mentioned issues like dim lighting and broken lamps.
Amenities
8.3
Nice amenities, but lack of nearby convenience stores noted.
Value for Money
8.2
Generally good value but mixed feelings if not at discounted rates.
Food and Beverage
8.9
Breakfast highly praised for quality and variety.
Overall Experience
8.4
Overall pleasant stay with several positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

Luxurious Accommodations

Hotel Trusty Tokyo Bayside offers stylish rooms with a modern decor and traditional Japanese touches. Each room comes with free broadband internet access, a fridge, and a private bathroom. Guests can unwind while watching video-on-demand movies on the flat-screen TV.

Convenient Location

Situated just a 7-minute walk from Tokyo Big Sight Station, this hotel is close to Palette Town, Tokyo Big Sight Exhibition Centre, and the iconic Fuji TV Building. Explore the vibrant Ginza area and Tsukiji Fish Market with a short taxi ride or take advantage of the airport shuttles to Narita and Haneda Airports.

Delightful Dining Options

Indulge in International cuisine at Cuore Lounge Restaurant, serving delicious dishes all day. Start your morning with a breakfast buffet offering a mix of Western and Japanese favorites.

Book now to experience the perfect blend of comfort, convenience, and culinary delights at Hotel Trusty Tokyo Bayside.

Important information:

Please note that breakfast for children aged 12 and below, will incur an additional charge.

Renovation work of the Cuore Lounge Restaurant will be carried out from 19/01/2026-26/03/2026.
Guests may experience some noise or light disturbances.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.4
Based on 2586 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.4
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.9
Overall Experience: 8.4
O
Oushiro • family_with_children • jp
7
2026-05-10 • via Nuitee
Y
Yumi • solo_traveller • jp
10
2026-05-07 • via Nuitee
Y
Yasuko • solo_traveller • jp
7
普通です。
Pros:

徒歩での移動圏内でしたので、助かりました。

Cons:

コンセントの数が少ない。
USBの差し込みもなかったことが残念でした。

2026-05-07 • via Nuitee
T
TAKAAKI • couple • jp
10
2026-05-04 • via Nuitee
I
Ishii • solo_traveller • jp
10
2026-05-04 • via Nuitee
H
hiroyuki • solo_traveller • jp
10
1番良かったです。
Pros:

スタッフさんの、対応がものすごく良かったです。

2026-05-04 • via Nuitee
美佐 • family_with_children • jp
7
2026-05-03 • via Nuitee
Y
yuuma • solo_traveller • jp
10
2026-05-02 • via Nuitee
T
TADASHI • family_with_children • jp
10
2026-04-30 • via Nuitee
N
NOBUKO • solo_traveller • jp
10
2026-04-29 • via Nuitee
P
Panagiotis • solo_traveller • gr
9
2026-04-28 • via Nuitee
靳 • extended_group • tw
10
2026-04-26 • via Nuitee
E
Emmal • family_with_children • gb
4
Ok but not great
Pros:

Great location

Cons:

No bar or a place to have an evening drink. You could have a drink in the restaurant but it shut early or wasn’t open. Not great for kids at all. Very small rooms. I’m a travel agent and would only recommend for couples. No twin rooms available and we booked months in advance. Shared a small double bed with my 12 year old in a very tight space. Staff disinterested in us once checked in. Our first stop in Japan and it got so much better with accommodation after this hotel.

2026-04-26 • via Nuitee
F
futakami • solo_traveller • jp
7
2026-04-25 • via Nuitee
S
Simone • extended_group • ch
10
Gutes Hotel
Pros:

Sehr freundliches Personal. Gut gelegen zur Metro, Garage zum Parken. Zimmer waren sehr sauber. Frühstück sehr gut.

Cons:

War alles gut.

2026-04-23 • via Nuitee
P
Panagiotis • solo_traveller • gr
9
2026-04-23 • via Nuitee
T
Tsutomu • couple • jp
6
2026-04-21 • via Nuitee
E
ERIC • solo_traveller • us
10
Pros:

Everything

Cons:

NA

2026-04-21 • via Nuitee
Y
YOSHIHISA • solo_traveller • jp
9
2026-04-20 • via Nuitee
S
sakaida • couple • jp
8
2026-04-19 • via Nuitee