Hotel Trusty Tokyo Bayside

Hotels
8.4 (2531 reviews)
Koto-ku Ariake 3-1-15 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Delicious breakfast
Helpful staff
Clean hotel
Good location
Cons:
Limited breakfast seating
Dim room lighting
Difficult area navigation

Categories

Cleanliness
7.9
Clean, but some comments on clutter in the hallways.
Service
8.9
Staff are friendly and helpful, providing good service.
Location
8.4
Good location near Tokyo Big Sight, though some found access to the nearby station complicated.
Room Quality
8.2
Rooms are comfortable, but some mentioned issues like dim lighting and broken lamps.
Amenities
8.3
Nice amenities, but lack of nearby convenience stores noted.
Value for Money
8.2
Generally good value but mixed feelings if not at discounted rates.
Food and Beverage
8.9
Breakfast highly praised for quality and variety.
Overall Experience
8.4
Overall pleasant stay with several positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

Luxurious Accommodations

Hotel Trusty Tokyo Bayside offers stylish rooms with a modern decor and traditional Japanese touches. Each room comes with free broadband internet access, a fridge, and a private bathroom. Guests can unwind while watching video-on-demand movies on the flat-screen TV.

Convenient Location

Situated just a 7-minute walk from Tokyo Big Sight Station, this hotel is close to Palette Town, Tokyo Big Sight Exhibition Centre, and the iconic Fuji TV Building. Explore the vibrant Ginza area and Tsukiji Fish Market with a short taxi ride or take advantage of the airport shuttles to Narita and Haneda Airports.

Delightful Dining Options

Indulge in International cuisine at Cuore Lounge Restaurant, serving delicious dishes all day. Start your morning with a breakfast buffet offering a mix of Western and Japanese favorites.

Book now to experience the perfect blend of comfort, convenience, and culinary delights at Hotel Trusty Tokyo Bayside.

Important information:

Please note that breakfast for children aged 12 and below, will incur an additional charge.

Renovation work of the Cuore Lounge Restaurant will be carried out from 19/01/2026-26/03/2026.
Guests may experience some noise or light disturbances.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.4
Based on 2531 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.4
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.9
Overall Experience: 8.4
N
NITAWAKI • couple • jp
10
2026-04-06 • via Nuitee
C
Christian • family_with_children • de
9
Pros:

Sehr freundliches Personal, große Auswahl beim Frühstück, ruhige Lage, Bahnhof in der Nähe.

2026-04-04 • via Nuitee
T
Tejas • couple • in
9
Great views, good facilities, a little difficult to reach with luggage
Pros:

The room was comfortable with an awesome view of the Tokyo bay. The staff was also accommodating of our late check-in and luggage transfer requests. The facilities and staff within the hotel were also really great!

Cons:

There is no nearby station or a close by convenience store. Although the view was great, there was a TV in the window that blocked part of the view when sitting on the bed.

2026-04-03 • via Nuitee
D
deborah • solo_traveller • us
6
Pros:

Cleanliness

Cons:

Lobby area extremely limited.. only one sofa and two chairs to sit. Many times while waiting for pickup we had to stand for half hour.

2026-04-03 • via Nuitee
H
HARUMI • solo_traveller • jp
9
2026-03-31 • via Nuitee
祐介 • family_with_children • jp
7
2026-03-31 • via Nuitee
T
tazawa • solo_traveller • jp
6
2026-03-30 • via Nuitee
亮 • couple • jp
7
満足しました。
Pros:

高級感溢れるホテルでリラックス出来ました。

Cons:

1階にしか喫煙所がなかった事

2026-03-30 • via Nuitee
S
shimada • solo_traveller • jp
10
2026-03-30 • via Nuitee
J
Joshua • family_with_children • us
8
2026-03-29 • via Nuitee
直規 • solo_traveller • jp
1
臭い
Pros:

なし

Cons:

洗面所がとにかく臭い

2026-03-28 • via Nuitee
Y
Yasunobu • solo_traveller • jp
8
素晴らしい
Pros:

スタッフの対応が気持ちよかった

Cons:

１人で宿泊したが、冷蔵庫に入っているミネラルウォーターを２本飲んでいいのか？１本だけなのか明確にしてほしかった。

2026-03-28 • via Nuitee
H
Hana • family_with_children • jp
8
2026-03-27 • via Nuitee
R
RITSUKO • family_with_children • jp
9
お台場のホテル
Pros:

スタッフが親切。備え付け部屋着の着心地が良かった。チェックアウトは機械にカードを入れるだけだったのでとてもスムーズだった。

Cons:

入り口のセルフサービスのドリンク機の使い勝手が少々悪い。

2026-03-25 • via Nuitee
Y
YUKI • family_with_children • jp
8
2026-03-24 • via Nuitee
E
Eunjung • solo_traveller • kr
8
Pros:

알바크 도쿄 홈구장 방문을 위해 숙박했는데 위치가 아주 좋았습니다. 직원분들도 너무 친절하셨어요. 다만 욕실이 다른 호텔에서는 본적 없는 일반 가정집 스타일이라 특이했습니다.

2026-03-24 • via Nuitee
A
Asano • couple • jp
8
2026-03-23 • via Nuitee
R
raymond • couple • ca
8
Cons:

restaurant fermé

2026-03-20 • via Nuitee
C
Chengying • solo_traveller • ca
10
2026-03-20 • via Nuitee
R
Riccardo • family_with_children • it
3
2026-03-19 • via Nuitee