Holiday Inn Express Georgetown by IHG

Hotels
•
Holiday Inn Express
8.1 (147 reviews)
431 North Interstate 35 , Georgetown , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good/central location
Clean or very clean rooms (many guests)
Comfortable beds / good sleep reported
Friendly and helpful staff
Convenient proximity to Georgetown
Cons:
Infestation reports (roaches) reported by at least one guest
Pool closed/under renovation and hot tub broken
Poor/repetitive breakfast; undercooked eggs; pancake machine broken
Noisy A/C and some older-looking rooms; smoker room assignments
Unexpected extra charge for a cleaner room (per one review)

Categories

Cleanliness
7.4
Mixed reports: many guests explicitly praised cleanliness ('very clean', 'todo muy limpio'), but there are serious negatives (roach sightings, reports of urine smell) so overall cleanliness is middling.
Service
9.2
Generally positive: staff described as friendly and helpful in multiple reviews; one check-in complication was blamed on a booking company and there was an isolated complaint about being charged for a cleaner room, but front-desk/service is otherwise reported favorably.
Location
9.4
Consistently praised: reviewers repeatedly note a great/central location and proximity to Georgetown attractions.
Room Quality
8.4
Mixed room quality: rooms were described as clean and comfortable by several guests, but issues include noisy A/C, older-looking rooms, a smoker room assignment, and at least one infestation incident.
Amenities
6.6
Weak amenities experience: pool closed/under renovation and hot tub broken for multiple guests; on-site breakfast machine failures (pancake machine) also noted.
Value for Money
8.3
Mixed to positive: proximity and comfortable sleep noted as good value for some guests, but unexpected charges for a cleaner room and amenity outages lowered perceived value for others.
Food and Beverage
6.8
Generally negative feedback: breakfast described as repetitive and in some cases poor (undercooked eggs, pancake machine not working); some guests skipped breakfast entirely.
Overall Experience
8.7
Overall mixed but leaning positive: many guests enjoyed location, basic cleanliness, and comfort, yet serious negatives (infestation reports, closed pool, poor breakfast) detracted from some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Modern Accommodations
Experience comfort and convenience at the Holiday Inn Express Georgetown. Each room is equipped with modern amenities such as a microwave, fridge, and free Wi-Fi, ensuring a pleasant stay.

Complimentary Breakfast and Facilities
Start your day right with a delicious buffet breakfast featuring a variety of hot and cold items. Take advantage of the indoor pool, gym, and hot tub during your stay, all available for free to guests.

Convenient Location
Conveniently situated off Interstate 35 and close to San Gabriel Park, our hotel offers easy access to nearby attractions like Legacy Hill Golf Club and Southwestern University.

Book your stay at Holiday Inn Express Georgetown now for a memorable and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

8.1
Based on 147 reviews
Cleanliness: 7.4
Service: 9.2
Location: 9.4
Room Quality: 8.4
Amenities: 6.6
Value for Money: 8.3
Food and Beverage: 6.8
Overall Experience: 8.7
N
Naomi • couple • us
7
2026-10-26 • via Nuitee
R
Rodger • couple • us
8
A good stay in Georgetown
Pros:

Good location. Clean and comfortable.

Cons:

Noisy A/C unit in the room. Same breakfast every day. They need some variety.

2026-10-20 • via Nuitee
D
Deltric • couple • us
5
It was ok
Pros:

Didn't eat

Cons:

Look a little old

2026-10-11 • via Nuitee
Кате • solo_traveller • mk
8
2026-09-19 • via Nuitee
R
Rosiel • family_with_children • ve
6
Pros:

Cleanliness. Very clean.

Cons:

The breakfast was terrible; the eggs were undercooked, and the pancake machine wasn't working. The breakfast fell far short of what we are normally accustomed to receiving when staying at this hotel chain

2026-09-08 • via Nuitee
I
Isenhour • couple • us
9
2026-09-07 • via Nuitee
N
Nina • couple • us
8
Overall it did what it was supposed to
Pros:

Rooms were clean, no weird smells

Cons:

Pool was closed but I wasn’t notified prior to my arrival

2026-07-25 • via Nuitee
M
mark • solo_traveller • us
7
Once remodeling is finish with working pool then it’s a Holiday Inn
Pros:

Great breakfast. Would be better with biscuits

Cons:

Booked cause Holiday Inns have great pools. Wrong , this hotel being updated and for now pool is out of commission. Found out after I paid for room. Texas summers n pools go together

2026-07-02 • via Nuitee
A
Audrey • extended_group • us
10
Love Georgetown very pretty town
Pros:

Very clean and staff was friendly and helpful

Cons:

Hot tub was broken

2026-06-29 • via Nuitee
W
William • couple • us
3
It was below our expectations.
Pros:

Staff charged extra for a cleaner room that didn’t smell like urine.

Cons:

A cleaner room at no extra cost.

2026-06-27 • via Nuitee
C
Celestino • family_with_children • us
10
Pros:

Todo muy limpio

2026-06-19 • via Nuitee
Y
Yesica • couple • us
3
My stay at the Holiday Inn was bad because of the Infestation.
Pros:

Proximity was great. And the sleep was great. It was the infestation of ranches that made tbe experience bad.

Cons:

As I taking a shower there was a roach climbing the shower walls then, it spiraled when we were eating there was a dead roach on the floor. I would rather make the extra expense and stay at a clean hotel. And then period. I will be posting this experience on yelp.

2026-06-15 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

Limpieza. Desayuno

2026-06-14 • via Nuitee
N
Nadia • couple • us
3
i’d do more research next time
Pros:

good location

Cons:

they put us in a smoker room, breakfast was mid

2026-06-12 • via Nuitee
B
Barbara • couple • us
9
Thanks
Pros:

Didn’t do breakfast

2026-06-02 • via Nuitee
E
Eddie • family_with_children • us
6
The check in process was a nightmare, due to complications wirh a booking company- not our fault.
Pros:

Good.

Cons:

No creamer other than flavored. Need something for diabetics.

2026-05-29 • via Nuitee
D
Donald • couple • us
9
2026-05-23 • via Nuitee
K
Kolbrún • solo_traveller • is
9
2026-05-18 • via Nuitee
M
Mary • solo_traveller • us
7
2026-05-18 • via Nuitee
A
Anne • solo_traveller • us
10
2026-05-14 • via Nuitee