Comfort Suites Little Rock West

Hotels
•
Comfort Suites
9 (207 reviews)
11 Crossing Ct. , Little Rock , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean room
Great location
Friendly staff
Comfortable beds
Cons:
Inconsistent cleanliness
Wi-Fi issues
Unpleasant odors
No daily cleaning

Categories

Cleanliness
7.59
Several mentions of unclean conditions such as stains and unpleasant odors, indicating a decline in cleanliness standards.
Service
10
Multiple reviews highlight caring and friendly staff, showcasing excellent customer service.
Location
9.56
Consistent praise for the great location, with close proximity to restaurants and nearby amenities.
Room Quality
8.6
Mixed reviews about room comfort and a specific mention of worn-out curtains, yet some found rooms spacious and comfortable.
Amenities
9.05
Overall positive remarks about available amenities like breakfast and facilities despite some reservations.
Value for Money
8.58
General sentiment indicating that while some aspects were decent, issues with cleanliness affect perceived value.
Food and Beverage
9.54
Positive comments regarding breakfast variety and quality.
Overall Experience
9.09
Mixed reviews indicate a generally positive experience with significant room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:39

Property Description

Convenient Location

Situated in the heart of west Little Rock, the Comfort Suites hotel offers easy access to local hospitals, attractions, and shopping at Shackleford Crossings mall.

Manager's Reception and Guest Suites

Indulge in complimentary beer, wine, and nachos at the weekly manager's reception. Unwind in spacious suites equipped with modern amenities like flat-screen TVs, microwaves, and recharge devices for your electronic gadgets.

Free Breakfast and Leisure Facilities

Start your day with a delicious hot breakfast and enjoy the indoor heated pool with splash park, exercise room, and other hotel features.

Book your stay now and experience comfort and convenience in Little Rock, AR.

Important information:

Credit Card Required to be used at check-in. Debit cards and cash may be used at check-out only. Guests must use credit card to authorize funds at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 207 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
G
Garcia • couple • us
10
2026-02-08 • via Nuitee
V
Victor • couple • us
6
It was about the usual comfort suits except for that spot light pointed at my window
Pros:

Air conditioning worked very well.

Cons:

There was a spot light pointed towards my window

2026-01-19 • via Nuitee
K
Ken • couple • us
10
2026-01-19 • via Nuitee
S
Sheena • solo_traveller • us
9
Holiday Visit
Pros:

Nice clean rooms 👌 Great breakfast

Cons:

Often saw people sitting in their cars 🚗 smoking 🚬 for long periods of time. None smoking facility 🤷🏿‍♂️

2026-01-10 • via Nuitee
A
Amie • family_with_children • us
1
2026-01-08 • via Nuitee
T
Tripp • family_with_children • us
6
We were in town visiting family and they stayed close in the area so we choose this hotel! Everythin
Pros:

The breakfast was good! The room was clean! Very nice environment!!

Cons:

I didn’t like the fact that i had to switch 3 different rooms and all the keys didn’t work to none of them! Had a reservation and all!! It took almost 30-45 minutes before we actually got a room and got situated! Then not to mention the television didn’t even work so it was more of a headache once we finally got in room 429!!

2026-01-05 • via Nuitee
J
Jonathan • couple • us
7
It was a great stay overall
Pros:

Nice location

Cons:

Shower filled the bath tub it wasn’t draining

2026-01-05 • via Nuitee
S
Seema • couple • us
8
2026-01-04 • via Nuitee
J
Jasmine • couple • us
2
2025-12-29 • via Nuitee
J
Janet • couple • us
8
2025-12-27 • via Nuitee
R
Rakainja • couple • us
10
My stay was nice and sweet
Pros:

Clean n good location

Cons:

Door on side did not open with key card

2025-11-12 • via Nuitee
J
James • couple • us
6
Nice location….will go back.
Pros:

Location was great….. staff was very caring.

Cons:

Bathroom was not up to par.

2025-11-11 • via Nuitee
L
Lourdes • couple • us
9
Very good stay
Pros:

Night shift staff, room size, breakfast and location.

Cons:

Don’t clean the rooms daily despite we removed the do not disturb sign.

2025-10-30 • via Nuitee
S
Smith • solo_traveller • us
10
An excellent stay!!
Pros:

The staff were all so friendly and helpful. Will stay again!!

2025-10-22 • via Nuitee
R
robin • couple • us
5
Ok
Cons:

The beds were so hard and hotel felt cold, not warm and inviting

2025-10-21 • via Nuitee
W
williamson • couple • us
5
It was ok but definitely need improvements with wifi situation
Pros:

location was great

Cons:

only 1 set of fresh towels
wifi never worked which made it impossible to work while in my room and i had to go to the nearby starbucks to work

2025-10-19 • via Nuitee
M
Marsha
4
Pros:

Staff wasn’t friendly the place smells damp and musty

2025-10-11 • via Nuitee
D
Dennis
10
Pros:

Room was clean and comfortable. Easy walk to Walmart and nearby dining. Quiet, safe area.

2025-10-07 • via Nuitee
M
Misty
4
Pros:

The room smelled very Misty, coffee pot was broken, tv had no signal, bathroom vent broken. The pack n play that was brought up for our baby was also broken. Pool was freezing and splash pad was broken which was the reason we choose this hotel. Both treadmills in the gym were broken and the water fountain was broken. The breakfast was out on time, fresh and well stocked. Overall very disappointed and conditions were like a motel.

2025-10-06 • via Nuitee
J
Jaehyun
10
Pros:

Good

2025-09-26 • via Nuitee