Comfort Suites Little Rock West

Hotels
•
Comfort Suites
9 (244 reviews)
11 Crossing Ct. , Little Rock , us
+1 501-954-9300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Great location
Friendly staff
Comfortable beds
Cons:
Inconsistent cleanliness
Wi-Fi issues
Unpleasant odors
No daily cleaning

Categories

Cleanliness
7.59
Several mentions of unclean conditions such as stains and unpleasant odors, indicating a decline in cleanliness standards.
Service
10
Multiple reviews highlight caring and friendly staff, showcasing excellent customer service.
Location
9.56
Consistent praise for the great location, with close proximity to restaurants and nearby amenities.
Room Quality
8.6
Mixed reviews about room comfort and a specific mention of worn-out curtains, yet some found rooms spacious and comfortable.
Amenities
9.05
Overall positive remarks about available amenities like breakfast and facilities despite some reservations.
Value for Money
8.58
General sentiment indicating that while some aspects were decent, issues with cleanliness affect perceived value.
Food and Beverage
9.54
Positive comments regarding breakfast variety and quality.
Overall Experience
9.09
Mixed reviews indicate a generally positive experience with significant room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:39

Property Description

Convenient Location

Situated in the heart of west Little Rock, the Comfort Suites hotel offers easy access to local hospitals, attractions, and shopping at Shackleford Crossings mall.

Manager's Reception and Guest Suites

Indulge in complimentary beer, wine, and nachos at the weekly manager's reception. Unwind in spacious suites equipped with modern amenities like flat-screen TVs, microwaves, and recharge devices for your electronic gadgets.

Free Breakfast and Leisure Facilities

Start your day with a delicious hot breakfast and enjoy the indoor heated pool with splash park, exercise room, and other hotel features.

Book your stay now and experience comfort and convenience in Little Rock, AR.

Important information:

Credit Card Required to be used at check-in. Debit cards and cash may be used at check-out only. Guests must use credit card to authorize funds at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Guest Reviews

9
Based on 244 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
S
Stephanie • solo_traveller • us
8
Pros:

Comfortable bed

Cons:

Low toilet

2026-08-08 • via Nuitee
Q
Queen • extended_group • us
8
Good
Pros:

not the best

2026-08-04 • via Nuitee
H
Howard • solo_traveller • us
5
Pros:

Location

Cons:

One of two of rooms I rented had a odor and wasn't enough towels and it took forever to get towels

2026-08-03 • via Nuitee
R
Russell • extended_group • us
2
Cons:

The room was very hot and smelled bad when we arrived. The sofa couch did not have sheets or covers for it.

2026-07-23 • via Nuitee
M
McDaniel • solo_traveller • us
9
It was great
Pros:

It was nice. I think the room and pool.

Cons:

The pool needed to be warmer

2026-07-20 • via Nuitee
C
Charity • extended_group • us
8
2026-07-16 • via Nuitee
A
Anna Maria • family_with_children • us
1
Spend the extra $30 and stay somewhere better! Never again!!!
Pros:

Friendly customer service at check in and check out.

Cons:

-musty, stale smell
-torn shower curtain
-torn bed sheets
-curtain rod rusted and broken
-wall damage behind toilet
-very outdated

2026-07-13 • via Nuitee
R
Robert • couple • us
9
Very comfortable convenient stay
Pros:

Location, very comfortable beds.

Cons:

N/a

2026-07-06 • via Nuitee
R
Robert • couple • us
9
Very comfortable convenient stay
Pros:

Location, very comfortable beds

Cons:

N/a

2026-07-06 • via Nuitee
R
Ralls • couple • us
9
2026-07-06 • via Nuitee
F
Fowler • solo_traveller • us
6
Pros:

Great location. Big room.

Cons:

We stayed 3 nights and not once did Housekeeping come and clean our room or bring us fresh towels. We had to go the the front desk to ask for fresh towels everyday.

2026-07-06 • via Nuitee
K
KATRINA • solo_traveller • us
10
2026-07-05 • via Nuitee
J
JuLana • solo_traveller • us
10
Pros:

It was very clean. And comfortable. Staff both checking in and out were very pleasant. The cleanest and most comfortable we had stayed in all week.

2026-06-26 • via Nuitee
J
Justin • solo_traveller • us
8
2026-06-24 • via Nuitee
D
Donna • couple • us
10
2026-06-22 • via Nuitee
J
Jessica • family_with_children • us
10
2026-06-17 • via Nuitee
R
Rebecca • solo_traveller • us
9
Again, great room, great staff, and good location.
Pros:

It was clean and the staff was very friendly.

Cons:

It’s not the property’s fault, but I kept waking up to a bad smell and finally determined either someone was smoking marijuana in the hall or in the next room.

2026-06-16 • via Nuitee
L
LaKeya • solo_traveller • us
9
2026-06-01 • via Nuitee
A
Alane • solo_traveller • us
8
2026-06-01 • via Nuitee
M
Morris • solo_traveller • us
7
Pros:

Was close to wear I needed

Cons:

The breakfast, and the pool was cold

2026-05-30 • via Nuitee