Holiday Inn Express & Suites Covington by IHG

Hotels
•
Holiday Inn Express
8.1 (263 reviews)
120 Deena Cove , Covington , us
+1 470-441-9500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Business center
Meeting/banquet facilities
Indoor pool

Review Highlights

Pros:
Friendly and attentive staff
Good location
Variety of breakfast choices
Cons:
Dirty bed sheets
Room maintenance issues
Disturbances from other guests

Categories

Cleanliness
7.18
Dirty bed sheets and pillows; hallway needed vacuuming.
Service
9.65
Staff was attentive, friendly, and patient.
Location
9.69
Convenient location as mentioned positively.
Room Quality
6.64
Room had broken chair, refrigerator issues; not worth the price.
Amenities
8.17
Good breakfast and pool, but issues with the refrigerator.
Value for Money
6.63
Perceived as a waste of money with multiple issues.
Food and Beverage
8.68
Breakfast was good with a variety of choices.
Overall Experience
8.15
Mixed experience with notable issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:05

Property Description

Luxurious Amenities
Holiday Inn Express & Suites Covington offers an outdoor pool and a fitness centre for guests to relax and stay active. Enjoy a complimentary breakfast buffet with a variety of delicious options to start your day right.

Comfortable Accommodations
Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience and comfort throughout your stay.

Convenient Services
With a 24-hour front desk and business centre, the hotel ensures that guests have everything they need at any time. Plus, the proximity to Memphis Airport and Chickasaw National Wildlife Refuge adds to the convenience of staying at Holiday Inn Express & Suites Covington.

Book now for a delightful and convenient stay at Holiday Inn Express & Suites Covington!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 263 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.68
Overall Experience: 8.15
B
Billy • couple • us
9
2026-08-27 • via Nuitee
M
Mark • couple • us
10
Exceptionally friendly and helpful staff!
Pros:

The staff was exceptional! We were running tight for a wedding and called front desk before arrival to expedite check in on Aug 22nd. Dropped my wife off at the door and she was already in the room getting ready by the time I parked the car and came in to finalize check it. And, the same front desk employees helped her pin her dress on the way out!

Breakfast food and staff were good as well.

Cons:

Minor item, but elevator was slow and clunky.

2026-08-24 • via Nuitee
A
Amaya • solo_traveller • us
2
2026-08-13 • via Nuitee
J
james • solo_traveller • us
8
2026-07-21 • via Nuitee
K
Kimberly • couple • us
9
2026-07-13 • via Nuitee
F
Felecia • couple • us
8
Nice clean rooms and comfy bed.
Pros:

The rooms were clean and the lobby was nice as well

Cons:

It smelled like a slight mildew odor but maybe it’s the carpet getting wet from people coming from the pool. B

2026-07-06 • via Nuitee
S
Stephanie • couple • us
10
Clean, comfortable, in Covington!
Pros:

The hotel was very clean and the staff was very friendly.

Cons:

The landscaping and outside looked a little rough.

2026-06-22 • via Nuitee
B
Benita • solo_traveller • us
10
2026-06-15 • via Nuitee
E
Eric • solo_traveller • us
9
Overall a good stay.
Pros:

I was happy with my room.

Cons:

During breakfast on the first morning they ran out of forks.

2026-05-28 • via Nuitee
T
Terry • solo_traveller • us
2
2026-05-10 • via Nuitee
J
Joyce • family_with_children • us
10
Pros:

Everything

2026-04-17 • via Nuitee
P
Patrick • solo_traveller • us
10
2026-04-06 • via Nuitee
A
Akins • solo_traveller • us
10
Incredible
Pros:

I love the room, the bed was soft and comfortable. Very clean, quiet and peaceful. The cleanliness of the hotel was amazing, the front desk gentlemen was very nice. Check-in was good no problems, and I just love the LED in the bathroom. I will be staying here again.

Cons:

N/A

2026-04-05 • via Nuitee
J
Joyce • family_with_children • us
9
2026-04-05 • via Nuitee
J
Joe Ann • couple • us
5
Qualilty of hotel seems to be going down related to cleanliness.
Pros:

The dining room staff very professional and helpful.

Cons:

Room had a horrible odor (musty smell).

2026-03-30 • via Nuitee
S
Stephen • couple • us
6
Too expensive.
Pros:

Didn’t eat it.

Cons:

Thermostat didn’t work. Powered window shade didn’t work. Insufficient bathroom lighting and no bathroom exhaust didn’t work.

2026-03-07 • via Nuitee
R
Regina • family_with_children • us
9
2026-03-02 • via Nuitee
V
Vinfoil • solo_traveller • nl
7
Ok for a few nights
Pros:

Room is ok, bed is comfortable

Cons:

Breakfast is nothing special, typical instant stuff and mostly packaged in a lot of plastic
Room is a bit dark, light on the desk starts flickering after a few seconds if set to bright (this was also last time when I stayed in another room, so I guess it is a problem with the used lights)

2026-02-09 • via Nuitee
S
Sharonda • solo_traveller • us
8
The stay was good overall
Pros:

The breakfast was okay

Cons:

New towels

2026-01-30 • via Nuitee
L
Linda • extended_group • us
8
Pros:

The breakfast was good with a variety of choices to choose from.

Cons:

Nothing

2026-01-19 • via Nuitee