Holiday Inn Express & Suites Covington by IHG

Hotels
•
Holiday Inn Express
8.2 (156 reviews)
120 Deena Cove , Covington , US
+1 470-441-9500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Business center
Meeting/banquet facilities
Indoor pool

Review Highlights

Pros:
Clean and quiet hotel
Exceptionally friendly and helpful staff
Comfortable beds
Good breakfast
Cons:
No in-room coffee maker
Slow/clunky elevator
Slight mildew odor reported in one room
Exterior landscaping/outside appearance rough
Ran out of forks during breakfast

Categories

Cleanliness
9
Multiple reviewers called the hotel and rooms very clean and quiet; one reviewer noted a slight mildew odor in a room (possibly from pool traffic).
Service
9.4
Staff described as exceptionally friendly and helpful (expedited check-in, assisted guest with dress); breakfast staff also received praise.
Location
7.2
Located in Covington (convenient), but reviewers noted the exterior landscaping and outside appearance looked a little rough.
Room Quality
8
Rooms were called clean with comfy beds and guests were generally happy with their rooms, though some rooms lacked a coffee maker and one had a slight mildew smell.
Amenities
7
Some amenity issues cited: no in-room coffee maker, a slow/clunky elevator, and pool traffic possibly affecting carpets.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
8.4
Breakfast food and staff were described positively, though they ran out of forks one morning.
Overall Experience
8.4
Overall a good stay: clean, comfortable rooms and very helpful staff, with only minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Amenities
Holiday Inn Express & Suites Covington offers an outdoor pool and a fitness centre for guests to relax and stay active. Enjoy a complimentary breakfast buffet with a variety of delicious options to start your day right.

Comfortable Accommodations
Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience and comfort throughout your stay.

Convenient Services
With a 24-hour front desk and business centre, the hotel ensures that guests have everything they need at any time. Plus, the proximity to Memphis Airport and Chickasaw National Wildlife Refuge adds to the convenience of staying at Holiday Inn Express & Suites Covington.

Book now for a delightful and convenient stay at Holiday Inn Express & Suites Covington!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 156 reviews
Cleanliness: 9
Service: 9.4
Location: 7.2
Room Quality: 8
Amenities: 7
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.4
I
Ieva • family_with_children • lt
10
2026-11-04 • via Nuitee
J
Jeff • couple • us
8
2026-10-14 • via Nuitee
A
Amiee • couple • us
10
2026-09-19 • via Nuitee
D
Denise • solo_traveller • us
8
Clean and Quiet
Pros:

Hotel was clean and quiet.

Cons:

Rooms need a coffee maker.

2026-09-17 • via Nuitee
K
Kathleen • solo_traveller • us
8
2026-09-17 • via Nuitee
B
Billy • couple • us
9
2026-08-27 • via Nuitee
M
Mark • couple • us
10
Exceptionally friendly and helpful staff!
Pros:

The staff was exceptional! We were running tight for a wedding and called front desk before arrival to expedite check in on Aug 22nd. Dropped my wife off at the door and she was already in the room getting ready by the time I parked the car and came in to finalize check it. And, the same front desk employees helped her pin her dress on the way out!

Breakfast food and staff were good as well.

Cons:

Minor item, but elevator was slow and clunky.

2026-08-24 • via Nuitee
A
Amaya • solo_traveller • us
2
2026-08-13 • via Nuitee
J
james • solo_traveller • us
8
2026-07-21 • via Nuitee
K
Kimberly • couple • us
9
2026-07-13 • via Nuitee
F
Felecia • couple • us
8
Nice clean rooms and comfy bed.
Pros:

The rooms were clean and the lobby was nice as well

Cons:

It smelled like a slight mildew odor but maybe it’s the carpet getting wet from people coming from the pool. B

2026-07-06 • via Nuitee
S
Stephanie • couple • us
10
Clean, comfortable, in Covington!
Pros:

The hotel was very clean and the staff was very friendly.

Cons:

The landscaping and outside looked a little rough.

2026-06-22 • via Nuitee
B
Benita • solo_traveller • us
10
2026-06-15 • via Nuitee
E
Eric • solo_traveller • us
9
Overall a good stay.
Pros:

I was happy with my room.

Cons:

During breakfast on the first morning they ran out of forks.

2026-05-28 • via Nuitee
T
Terry • solo_traveller • us
2
2026-05-10 • via Nuitee
J
Joyce • family_with_children • us
10
Pros:

Everything

2026-04-17 • via Nuitee
P
Patrick • solo_traveller • us
10
2026-04-06 • via Nuitee
A
Akins • solo_traveller • us
10
Incredible
Pros:

I love the room, the bed was soft and comfortable. Very clean, quiet and peaceful. The cleanliness of the hotel was amazing, the front desk gentlemen was very nice. Check-in was good no problems, and I just love the LED in the bathroom. I will be staying here again.

Cons:

N/A

2026-04-05 • via Nuitee
J
Joyce • family_with_children • us
9
2026-04-05 • via Nuitee
J
Joe Ann • couple • us
5
Qualilty of hotel seems to be going down related to cleanliness.
Pros:

The dining room staff very professional and helpful.

Cons:

Room had a horrible odor (musty smell).

2026-03-30 • via Nuitee