Holiday Inn Express & Suites Covington by IHG

Hotels
•
Holiday Inn Express
8.1 (253 reviews)
120 Deena Cove , Covington , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Swimming pool
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Reception hall
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Good location
Variety of breakfast choices
Cons:
Dirty bed sheets
Room maintenance issues
Disturbances from other guests

Categories

Cleanliness
7.18
Dirty bed sheets and pillows; hallway needed vacuuming.
Service
9.65
Staff was attentive, friendly, and patient.
Location
9.69
Convenient location as mentioned positively.
Room Quality
6.64
Room had broken chair, refrigerator issues; not worth the price.
Amenities
8.17
Good breakfast and pool, but issues with the refrigerator.
Value for Money
6.63
Perceived as a waste of money with multiple issues.
Food and Beverage
8.68
Breakfast was good with a variety of choices.
Overall Experience
8.15
Mixed experience with notable issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:05

Property Description

Luxurious Amenities
Holiday Inn Express & Suites Covington offers an outdoor pool and a fitness centre for guests to relax and stay active. Enjoy a complimentary breakfast buffet with a variety of delicious options to start your day right.

Comfortable Accommodations
Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience and comfort throughout your stay.

Convenient Services
With a 24-hour front desk and business centre, the hotel ensures that guests have everything they need at any time. Plus, the proximity to Memphis Airport and Chickasaw National Wildlife Refuge adds to the convenience of staying at Holiday Inn Express & Suites Covington.

Book now for a delightful and convenient stay at Holiday Inn Express & Suites Covington!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 253 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.68
Overall Experience: 8.15
J
Joyce • family_with_children • us
10
Pros:

Everything

2026-04-17 • via Nuitee
P
Patrick • solo_traveller • us
10
2026-04-06 • via Nuitee
J
Joyce • family_with_children • us
9
2026-04-05 • via Nuitee
A
Akins • solo_traveller • us
10
Incredible
Pros:

I love the room, the bed was soft and comfortable. Very clean, quiet and peaceful. The cleanliness of the hotel was amazing, the front desk gentlemen was very nice. Check-in was good no problems, and I just love the LED in the bathroom. I will be staying here again.

Cons:

N/A

2026-04-05 • via Nuitee
J
Joe Ann • couple • us
5
Qualilty of hotel seems to be going down related to cleanliness.
Pros:

The dining room staff very professional and helpful.

Cons:

Room had a horrible odor (musty smell).

2026-03-30 • via Nuitee
S
Stephen • couple • us
6
Too expensive.
Pros:

Didn’t eat it.

Cons:

Thermostat didn’t work. Powered window shade didn’t work. Insufficient bathroom lighting and no bathroom exhaust didn’t work.

2026-03-07 • via Nuitee
R
Regina • family_with_children • us
9
2026-03-02 • via Nuitee
V
Vinfoil • solo_traveller • nl
7
Ok for a few nights
Pros:

Room is ok, bed is comfortable

Cons:

Breakfast is nothing special, typical instant stuff and mostly packaged in a lot of plastic
Room is a bit dark, light on the desk starts flickering after a few seconds if set to bright (this was also last time when I stayed in another room, so I guess it is a problem with the used lights)

2026-02-09 • via Nuitee
S
Sharonda • solo_traveller • us
8
The stay was good overall
Pros:

The breakfast was okay

Cons:

New towels

2026-01-30 • via Nuitee
L
Linda • extended_group • us
8
Pros:

The breakfast was good with a variety of choices to choose from.

Cons:

Nothing

2026-01-19 • via Nuitee
S
Sharon • family_with_children • us
8
Cons:

The pool was way to cold

2026-01-19 • via Nuitee
D
Donald • family_with_children • us
8
Pros:

The room was nice comfortable beds.

Cons:

Not a lot of places to eat. No tv guide of channels in the room or on the TV itself.

2026-01-13 • via Nuitee
K
Kathleen • couple • us
9
2025-12-20 • via Nuitee
S
Samantha • family_with_children • us
9
2025-11-12 • via Nuitee
L
Lisa • couple • us
6
Wouldn’t stay here again. It wasn’t up to par to other IHG express properties I’ve stayed in.
Pros:

The location and the staff. Staff was attentive and friendly and patient.

Cons:

It had a smell to it in the halls and in the room. It was raining a lot so that may have influenced. Saturday night there were a bunch of kids running up and down our hall talking loudly and slamming doors. I asked front desk to deal with it. It stopped about 1/2 hour later.

2025-11-06 • via Nuitee
W
Walter • family_with_children • us
10
Pros:

Perfect for a short getaway — clean, quiet, and excellent service.

2025-11-04 • via Nuitee
M
MERVYN • family_with_children • us
10
2025-10-16 • via Nuitee
K
Kailin • couple • us
10
Pros:

Loved the pool,breakfast, and size of the room!

2025-10-15 • via Nuitee
H
Heather • family_with_children • us
7
2025-09-28 • via Nuitee
R
roberta • partner
6
Pros:

The property was a typical Holiday Inn Express. We try to stay at them when we travel. The only thing this one needed was body wash in the shower, it was empty. Light was burnt out on one of the bedsides and the hallway needed a vacuuming desperately

2025-09-28 • via Nuitee