Grand Hotel Piazza Borsa

Hotels
8.5 (461 reviews)
Via Dei Cartari 18 , Palermo , it

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Issues with room odors
Maintenance problems
Limited evening dining options

Categories

Cleanliness
7.64
Some rooms had issues with odors and maintenance; overall cleanliness needs improvement.
Service
9.11
Staff were noted as friendly and helpful, contributing positively to the overall experience.
Location
9.15
Excellent location close to major sights and restaurants, as highlighted in multiple reviews.
Room Quality
8.1
Rooms were spacious and comfortable, but some issues like odor and maintenance were noted.
Amenities
8.63
Good amenities, though some expected items like body lotion were missing.
Value for Money
8.59
Generally considered fair value, but some reservations about the quality relative to the price.
Food and Beverage
8.14
Breakfast received good reviews, but limited evening dining options were noted.
Overall Experience
8.61
Overall a positive experience, but with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:24

Property Description

Luxurious Accommodation

The Grand Hotel Piazza Borsa offers elegant rooms equipped with modern amenities, including air conditioning and free Wi-Fi. Guests can enjoy a touch of luxury with the provided courtesy line, ensuring a comfortable stay.

Dining and Entertainment

Indulge in a variety of dining options at the hotel's numerous restaurants, promising a culinary experience to remember. Experience the charm of the ancient cloister transformed into a venue for concerts and events, adding a cultural touch to your stay.

Prime Location

Conveniently located in central Palermo, just a short stroll from the picturesque harbour and the Baroque square of Quattro Canti, the Grand Hotel Piazza Borsa is the perfect choice for travelers looking to explore the city's historic treasures.

Book now to experience the perfect blend of luxury and culture at Grand Hotel Piazza Borsa!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 5 years old stay for € 36 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 461 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
A
Alfredo Jose solo_traveller br
9
Pros:

Localização, instalações, atendimento.

Cons:

Tive dificuldade com a TV
Não consegui acessar canais abertos
Pedi ajuda ,mas ninguém apareceu.
Apesar deste inconveniente, o hotel é muito bom.

2026-04-16 via Nuitee
M
Myong Suk couple nl
9
Pros:

The breakfast was excellent, the accomodation was great, beautyfull building, nothing bad to say about the hotel.

2026-04-16 via Nuitee
R
Roy solo_traveller se
8
2026-04-15 via Nuitee
B
Bernd couple at
6
Pros:

Sehr schönes Hotel, vor allem öffentliche Bereiche.

Cons:

Zimmer an sich eher einfach.

2026-04-14 via Nuitee
U
Ursula extended_group fr
9
2026-04-12 via Nuitee
J
janet couple gb
8
Perfect for exploring Ortiga and Siracusa
Pros:

Great location and easy to explore the area, convenient parking

2026-04-11 via Nuitee
S
Sheryl couple us
10
Our stay was relaxing and Luxurious
Pros:

Beautiful ambiance, quiet, centrally located, lovely courtyard

2026-04-10 via Nuitee
D
Daniele extended_group it
10
2026-04-07 via Nuitee
G
GIOVANNI couple it
9
2026-04-07 via Nuitee
A
ANGIOLA extended_group it
9
2026-04-06 via Nuitee
Y
Yasmin couple gb
7
Pros:

The location was good and the hotel itself was really nice. The lobby / lounge area was beautiful.
Nice helpful staff.

Cons:

The bed has to be one of the most uncomfortable I've ever slept in. It really was like sleeping on a hardboard. We had 2 single beds and they were both the same so I hardly slept for 4 nights.
There was no milk with the coffee making facilities in the room and no Sky TV. Id expect at least one news channel in English, at least there has been in every other Hotel I've stayed in around the world.

2026-04-05 via Nuitee
N
Nitzan couple il
10
Pros:

החדר היה נעים ונוח, ברמה גבוהה. נקי.במיקום מעולה.

2026-04-04 via Nuitee
G
Gerd extended_group de
9
Zeitloser Luxus und historischer Charme
Pros:

Sehr gute Lage. Fast im Herzen der Stadt. Es pulsiert das Leben ringsherum. Prachtvoller Innenhof. Service klassisch, angenehm. Hier arbeiten souveräne Profis, unauffällig, freundlich,, aufmerksam, angenehm. Der riesige Gastraum mit großen Wandgemälde gehört uns allein. Der absolute Klassiker Pesce Spada kam ein wenig fantasielos daher. Es fehlen die Tomaten, Kapern, Oliven. Gute Auswahl an Weinen. Das Hotel ist von der Größe eher auf Tagungen ausgelegt als auf Einzelreisende. Wir wurden als Gäste wahrgenommen und mit Namen angesprochen!

2026-03-19 via Nuitee
J
John de Giorgio solo_traveller mt
7
Pros:

Location was good. Room comfortable enough but not luxurious

Cons:

Breakfast was actually the poorer side of the stay.

2026-02-22 via Nuitee
G
Giovanni solo_traveller it
9
2026-02-22 via Nuitee
F
francesca couple it
9
2026-02-22 via Nuitee
E
Elena couple it
10
2026-01-29 via Nuitee
A
alessandro couple it
9
2026-01-20 via Nuitee
S
SONIA family_with_children it
8
2026-01-20 via Nuitee
S
Sergio solo_traveller gb
8
2026-01-19 via Nuitee