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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Fax/photocopying
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Horse riding
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Grocery deliveries
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Allergy-free room
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Snack bar
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Kids' outdoor play equipment
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Outdoor furniture
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Wine/champagne
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Welcome to Residence Inn Phoenix NW/Surprise!
Convenient Location: Situated just a 5-minute walk from Surprise Stadium, our hotel offers easy access to sports events and concerts.
Relaxation and Convenience: Enjoy our outdoor pool and hot tub for a refreshing dip, and stay connected with free Wi-Fi. Start your day right with our daily breakfast offerings.
Business and Fitness Facilities: Take advantage of our full-service business center for work needs, and stay active in our gym. Laundry facilities are also available for your convenience.
Ready to experience comfort and convenience at Residence Inn Phoenix NW/Surprise? Book your stay now!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Rooms are clean and spacious
Odd smell at the entrance door they should replace with tile because it makes ot seem like hotel is not clean but rooms are very clean and spacious
It would be nice to be able to prepay the pet deposit. Also, it should be fully or partially refundable if pets don’t cause damage or extra cleaning in the room.
Very comfortable, well equipped room with small kitchen area. Great location. Good parking. Excellent breakfast! Very helpful staff.
I was traveling for work and it was a great work hotel option. Very central to everything in surprise and my room was huge! Didn't have a chance to use any of the amenities but the staff were kind and they designated area for dogs to play and use the restroom which was super convenient!
It is a typical Residence Inn but as long as those are your expectations its a great work hotel!
Well appointed room
Parking was pretty full
Nice room
very good breakfast
For me was the bed a little to soft
This property seems very new, spotlessly clean with plush beds, pillows and linens. A/C and bathroom fans were quietly efficient. We didn't have a chance to use the pool or workout room but they both looked clean and well kept. The staff were very helpful in accommodating our special requests. Breakfast offerings were fresh and plentiful. We'll definitely stay again.
Often, sofa beds are already made up with at least a bed pad and bottom sheet. This wasn't. The mattress was thin and the pull-out bed was uncomfortable.
Cleanliness, spacious room, comfortable beds, great breakfast, well equipped kitchen, friendly and helpful staff.We were there for 6 nights, and it felt like home.
Everything was more wonderful than we expected!
Nothing!
Clean rooms, great facilities, and better than average "hotel breakfast".
It was pretty expensive especially given the location.
Friendly and helpful staff. Blake, a janitor was fantastic.
Pulizia, organizzazione, gentilezza, negli appartamenti c’è tutto non manca nulla
Very clean, spacious room. Quiet. Ten minute walk to Surprise Tennis Complex. Close to great restaurants!
There was no door between bed area and bathroom sink. Very bright for person still sleeping.
Room was nice and clean with all the amenities one could ask for. Room was next to the elevator and didn’t even hear it. Will definitely be staying there in the future
Everything was perfect
Nice clean comfortable
Couch is uncomfortable
Hotel looks new. Friendly staff, clean rooms, and extra amenities!
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