Caloundra Central Apartment Hotel

This had everything we needed for a couple nights.
Our negative for this place was that our room card didnt give us access to the secure carpark. (Wouldn't open roller gates) parked on the street.

Great location and a clean and well presented room.

The 2-bedroom family room was clean and tidy. It could do with some maintenance, however.
Pool was clean but would be better if it was heated. Children didn't enjoy swimming as it was freezing; even on a hot day.
Overall we had a nice stay.

The unit itself was cosy for a couple stay but the couch was a little too small when you have a big broad husband to share it with. Unfortunately there was no broom or mop provided that we could use given we were there for 8 nights. Other than that, enjoyable stay.

We booked this property. Got a confirmation number. Had friends drive us to the property within the hour. Desk was closed. Phoned number provided. Male answered saying there was no reservation for us. Female came down soon after and stated there was no way we could have booked a room as they have no vacant rooms.

She had no interest in seeing our confirmation information. There was no effort to empathize or Offer an apology! Very disappointed in her response and attitude.

At the same time time period. Another couple arrived. They had booked a room. Confirmed it. They were treated same way and no room was reserved for them. We were visiting from Canada and had little resources to deal with the fraudulent booking situation!

Clean, comfortable, friendly staff, lovely pool area.

The receptionist was unbelievably rude and unhelpful. The fridge was not working, so when we reported that it’s not working and that our food was spoiled overnight the receptionist told that that we didn’t have much food in there and that he couldn’t help us except bring a smaller fridge and put it in the middle of the kitchen. We asked to be transferred to another room and were told that they’re fully booked and he cannot do that. In fact there was plenty of rooms available, he just couldn’t be bothered to do the paperwork. So we asked for a refund for the rest of the time we paid for and were told that they don’t do refund. When I told him that the balcony was not cleaned for a very pong time and he’d bird droppings all over it he just looked at me and ignored my concerns completely. So very unhelpful receptionist. Bed is in desperate need of replacement, it’s falling apart.
This is not a 4 star stay whatsoever. Will never go back to this place.

Front desk staff were polite and friendly but the facilities were dated , could have been cleaner. TV was shoved up in corner so only could see 3/4 screen from bed. Was a desk however the chair with it was so low that has to put three pillows and a blanket on it to be able to do any work . Wasn’t the worst but wouldn’t stay there again

Road noise was not great. Curtains were old and damaged, couldn't close them properly to keep the walkway light out. Pillows were terrible, bring your own. The shower was great though, good and hot. Staff were lovely and friendly and helpful. Just some updating with pillows and drapery and noisy road were issues, bought our own cups, microwave looked really old so didn't use it. Parking could be an issue in really busy times.

I think the parking wasn't really enough for the guest's and not just for the residents there

I didn't like the noise nearby on this occasion.

Our room wasn’t made up and there was a pile of used linen on the floor. The phone number provided had no international dialling code. We could only contact them by borrowing a local phone. Fortunately we received a refund. The accommodation looked run down and was near a very busy noisy road.

Comfortable

The room was dark, uninviting, very tired and very noisy. ( from road traffic)
I would definitely not recommend this place to stay.
The whole property appeared to be in need of a good tidy up and refurbishment.

We arrived late and had a smooth and easy checking, the communication was excellent :)

You had to drive for a meal or to go to the beach. Not really central, as the name tells you. Nice unit comfortable. the blinds in lounge did not go all the way leaving you exposed at night. Lots of work going on a bit noisey but the work has to be done. We would stay there again when the Restaurant re-opens.

Ignore the negative reviews! This place is great value for money and an easy 15 min walk through a nice neighbourhood to shops and a beautiful beach. There's road noise, but it's comfortable and had everything we needed. Would definitely stay here again

Hotel is very dated and in average condition, parking was a problem and bathroom floors very slippery. Room was located on busy street so was quiet noisey.

The room we stayed in needed several items attended to.
Hard bed, no mattress topper.
Very flat pillows.
Bed rolled away when you went to sit on it.
Couldn't see tv properly because of shelf

Lovely room. Very clean and spacious.