Carrington Hotel

Hotels
8.5 (2652 reviews)
15-47 Katoomba Street , Katoomba , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Cleanliness issues
Room discomfort
High food prices

Categories

Cleanliness
8.14
There were bugs crawling on the windowsills and in the bathroom. The shower leaked.
Service
9.61
The staff were excellent, polite, and helpful.
Location
9.65
Location was excellent and the hotel is steeped in history.
Room Quality
7.6
The bed mattress needs replacing, and some guests mentioned discomfort with pillows.
Amenities
8.63
The hotel has a lovely old-fashioned feel and private parking garage, but some amenities were lacking.
Value for Money
8.09
Some rooms were considered a bit expensive for the experience offered.
Food and Beverage
7.14
Breakfast was considered not worth the price, with limited options.
Overall Experience
9.11
Overall, a good experience with several highlights, though there are areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Elegant Heritage Accommodation
Experience classic ambience and refined elegance at The Carrington, a heritage-listed manor just steps away from Katoomba Train Station.

Fine Dining and Entertainment
Indulge in a culinary journey at the Old City Bank Bar & Brasserie or sip on cocktails at Champagne Charlie’s. Enjoy live performances in the on-site performance space.

Outdoor Adventures in the Blue Mountains
Explore the natural beauty of the Blue Mountains with hiking and trekking opportunities. Unwind in rooms with city views, balconies, or spa baths after a day of adventure.

Book now to immerse yourself in luxury and history at The Carrington hotel.

Important information:

Please note that a 3% surcharge applies for payments with American Express and Diners Club credit cards.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for AUD 15 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AUD 35 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2652 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 9.11
E
Emily solo_traveller au
10
2026-04-25 via Nuitee
J
Jan family_with_children au
10
2026-04-25 via Nuitee
L
Laurel couple au
8
I had a great break away with 2 of my good friends
Pros:

Good choice for breakfast even down to milk as I use soy milk Time for breakfast later than when I am at home but it was anice leisurely time

2026-04-24 via Nuitee
W
Weston solo_traveller au
8
2026-04-24 via Nuitee
M
Miriam couple at
10
A very memorable experience to stay in this beautiful hotel!
Pros:

Very convenient location, staff was extremely helpful and the hotel is a historical monument.

2026-04-23 via Nuitee
J
Jeffrey couple au
9
Thoroughly enjoyable.
Pros:

Very charming and steeped in history.
Extremely clean room and very comfortable large bed. Overall a unique and memorable experience.

2026-04-23 via Nuitee
M
Melanie family_with_children au
9
Unique experience in a beautiful restored and maintained trip down memory lane.
Pros:

Heated floors, beautiful shower and soft comfortable bed. Large original rooms with places to sit, place billards, and a charming old dining room room for buffet breakfast. Champagne Charlie’s had lovely cocktails and the staff were friendly and obliging

Cons:

The ghosts! 🤣

2026-04-23 via Nuitee
C
Collin couple au
9
Always great to stay at the Carrington
Pros:

Fantastic room. Really spacious and comfortable

2026-04-23 via Nuitee
N
Nicholas solo_traveller au
10
Will be back!!!staff so nice and professional!!!
Pros:

As usual great place to stay!!!

2026-04-23 via Nuitee
Y
Yunhan extended_group cn
10
2026-04-21 via Nuitee
S
susan couple au
9
Pros:

Enjoying the old world charm as we were sipping a cocktail in the lounge

2026-04-20 via Nuitee
R
richard couple gb
8
Very pleasant
Pros:

Everything apart from breakfast

Cons:

Breakfast offering very poor

2026-04-20 via Nuitee
R
Robert couple ca
9
Pros:

All

2026-04-20 via Nuitee
N
Nyssa couple au
8
Pros:

Beautiful old hotel, perfectly located for convenience and the staff were fantastic. There is a billiard room for guests a beautiful old original elevator and the food in the grand dining hall was superb. I also thoroughly enjoyed the live piano performance. Short walks to all sorts of shopping and dining and easy drives to some of the most beautiful scenery!

2026-04-20 via Nuitee
N
Neale couple au
9
Great five days. Great memories.
Pros:

Location
Historical decor
Friendly staff

Cons:

Needs a light on pathway from the entrance to the street
It’s very dark at night.

2026-04-18 via Nuitee
J
Josephine extended_group au
9
Beautiful building and location. Loved the EV charging
Pros:

Location
Heritage value
EV Charging
Great staff

Cons:

The breakfast was very basic and quite poor for non meat eaters.
Also they ran out of everything and were short staffed. Dirty tables everywhere
Having said that the staff who were there were great and worked really hard.

2026-04-18 via Nuitee
D
Dimity couple it
9
A wonderful and memorable place to stay. A piece of history that must be preserved.
Pros:

Good secure parking although anyone can open the small door and walk in…..
Spectacular windows and matched memories from 40 years ago. Heated bathroom floor.
An era of elegance rarely seen.
Staff were exceptional.

Cons:

For a quality establishment a better quality toilet paper please!
Breakfast was too expensive and very limited in choice. Do not recommend breakfast.

2026-04-17 via Nuitee
J
Julie solo_traveller au
9
Comfortable and charming
Pros:

Location

Cons:

Nil

2026-04-17 via Nuitee
S
SUE couple au
9
I thoroughly enjoyed it . I was warm comfortable and fell spoiled. The staff were helpful and friendly.
Pros:

I enjoyed the lovely old building and its historic charm .

Cons:

The steps entrance , unfortunately is not easy for a not so fit older person.

2026-04-17 via Nuitee
B
Bruce solo_traveller us
8
2026-04-17 via Nuitee