Carrington Hotel

Hotels
8.5 (2834 reviews)
15-47 Katoomba Street , Katoomba , AU
+61 2 4782 1111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Cleanliness issues
Room discomfort
High food prices

Categories

Cleanliness
8.14
There were bugs crawling on the windowsills and in the bathroom. The shower leaked.
Service
9.61
The staff were excellent, polite, and helpful.
Location
9.65
Location was excellent and the hotel is steeped in history.
Room Quality
7.6
The bed mattress needs replacing, and some guests mentioned discomfort with pillows.
Amenities
8.63
The hotel has a lovely old-fashioned feel and private parking garage, but some amenities were lacking.
Value for Money
8.09
Some rooms were considered a bit expensive for the experience offered.
Food and Beverage
7.14
Breakfast was considered not worth the price, with limited options.
Overall Experience
9.11
Overall, a good experience with several highlights, though there are areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Elegant Heritage Accommodation
Experience classic ambience and refined elegance at The Carrington, a heritage-listed manor just steps away from Katoomba Train Station.

Fine Dining and Entertainment
Indulge in a culinary journey at the Old City Bank Bar & Brasserie or sip on cocktails at Champagne Charlie’s. Enjoy live performances in the on-site performance space.

Outdoor Adventures in the Blue Mountains
Explore the natural beauty of the Blue Mountains with hiking and trekking opportunities. Unwind in rooms with city views, balconies, or spa baths after a day of adventure.

Book now to immerse yourself in luxury and history at The Carrington hotel.

Important information:

Please note that a 3% surcharge applies for payments with American Express and Diners Club credit cards.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHS

Location

Guest Reviews

8.5
Based on 2834 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 9.11
K
Kelly • couple • au
10
Beautiful old style hotel, with modern conviniences
Pros:

Friendly helpful staff, beautiful hotel, great dining choices.

Cons:

Nothing

2026-10-24 • via Nuitee
G
Geoff • couple • au
8
The Carrington is a magnificent example of Australia’s early life and wonderf British heritage, Elegant, charm and deco
Pros:

It’s location is excellent. The heritage and history if the place is brilliant.

Cons:

Not a lot. It is quite good.

2026-10-24 • via Nuitee
A
Alana • extended_group • au
9
2026-10-24 • via Nuitee
R
Rachael • couple • au
5
Yeah nah.
Pros:

Boomers will like this hotel but the facilities are super basic so anyone under 70 will struggle.

Cons:

No room service, no digital TV, no in house dining after 8pm, no herbal teas, no coffee machine.

2026-10-24 • via Nuitee
G
Greg • couple • au
10
Excellent
Pros:

Renovation

Cons:

Nil

2026-10-23 • via Nuitee
J
Joongyoon • family_with_children • kr
7
2026-10-23 • via Nuitee
G
Gail • extended_group • au
8
2026-10-22 • via Nuitee
H
Helen • couple • ie
6
Location was excellent. Stayed for 1 night and thst was enough
Pros:

Location

Cons:

It is a very tired old building . Dated and worn

2026-10-21 • via Nuitee
G
Geoff • couple • au
9
A Lovely Stay
Pros:

A lovely stay in the Grand Old Lady of Katoomba, It was comfortable and clean. The balance between maintaining heritage and providing modern comforts has been carefully achieved.

Cons:

It would have been great to have more choice of tea and real milk in the room or at least a tea station in one of the many public rooms.

2026-10-20 • via Nuitee
L
Lukasz • family_with_children • au
9
2026-10-19 • via Nuitee
C
Cheryl • extended_group • au
10
Pros:

The hotel was everything I was hoping for, the facilities were great beds very comfortable. The staff friendly and professional a special shout out to Mitchel who was on night duty when we arrived Monday 12 Oct could not have done more to make us welcome. Will definitely be back

Cons:

Nothing

2026-10-19 • via Nuitee
A
Alexandra • couple • au
9
2026-10-18 • via Nuitee
L
Linda • extended_group • gb
8
A lovley stop
Pros:

Old style beautiful building

Cons:

Dinner menu

2026-10-17 • via Nuitee
R
Raylee • extended_group • au
8
Relaxing weekend away with a great band playing in the Baroque room made for a fun night
Pros:

Lovely old world hotel close to everything

2026-10-17 • via Nuitee
J
Julie • couple • au
7
We really enjoyed our stay in this grand heritage hotel and would visit again.
Pros:

We loved the old-world grandeur and decor of this beautiful building. Our room was lovely and quiet and comfortable. We enjoyed the renovated bathroom and shower, and the quiet air con. The hotel is very conveniently situated at the top of the main street with its own secure parking. Beautiful grounds and gardens too. All the staff were very efficient and helpful. Our meals in the Grand Dining Room were just superb. It was really good to have several on-site dining options too.

Cons:

Whilst the food was delicious it took a really long time to come out to us! At least half hour for entree and then about an hour for the main. The wait staff were great - there were only two and they were run off their feet. Of course the building is very old obviously, but the last renovation is really showing its age in places now. Many areas need repair or repainting and perhaps a thorough clean. Eg behind doors and shower tiles, timber window frames etc.

2026-10-17 • via Nuitee
M
Michael • couple • au
9
Our room and the vibe and location of the hotel was lovely. Exceeded expectations!
Pros:

Room was lovely, front desk service very nice.

Cons:

Very little ventilation on the room, tried to open a window and a cockatoo came in! That was the end of that!

2026-10-15 • via Nuitee
J
John • extended_group • au
10
Great place to stay. Great bar an location perfect
Pros:

Lovely old world charm. Great location. EV charging in garage was great because none in Katoomba! Staff and facilities were great.

Cons:

Was actually almost too warm inside! Everything else was perfect

2026-10-14 • via Nuitee
J
Jo • family_with_children • gb
8
Enjoyed our stay, lovely breakfast
Pros:

Very atmospheric and quirky hotel, was not prepared for this!

Cons:

Good service, if a little quirky

2026-10-13 • via Nuitee
P
Peta • couple • au
10
Awesome place to stay
2026-10-13 • via Nuitee
M
Mandy • couple • gb
6
..
Pros:

We liked the art deco style of the hotel and the close position to the town.

Cons:

The lamp in the bedroom flickered and turned off every time we moved in bed.
The cooked breakfast food was not kept hot enough.

2026-10-12 • via Nuitee