Carrington Hotel

Hotels
8.5 (2684 reviews)
15-47 Katoomba Street , Katoomba , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Cleanliness issues
Room discomfort
High food prices

Categories

Cleanliness
8.14
There were bugs crawling on the windowsills and in the bathroom. The shower leaked.
Service
9.61
The staff were excellent, polite, and helpful.
Location
9.65
Location was excellent and the hotel is steeped in history.
Room Quality
7.6
The bed mattress needs replacing, and some guests mentioned discomfort with pillows.
Amenities
8.63
The hotel has a lovely old-fashioned feel and private parking garage, but some amenities were lacking.
Value for Money
8.09
Some rooms were considered a bit expensive for the experience offered.
Food and Beverage
7.14
Breakfast was considered not worth the price, with limited options.
Overall Experience
9.11
Overall, a good experience with several highlights, though there are areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Elegant Heritage Accommodation
Experience classic ambience and refined elegance at The Carrington, a heritage-listed manor just steps away from Katoomba Train Station.

Fine Dining and Entertainment
Indulge in a culinary journey at the Old City Bank Bar & Brasserie or sip on cocktails at Champagne Charlie’s. Enjoy live performances in the on-site performance space.

Outdoor Adventures in the Blue Mountains
Explore the natural beauty of the Blue Mountains with hiking and trekking opportunities. Unwind in rooms with city views, balconies, or spa baths after a day of adventure.

Book now to immerse yourself in luxury and history at The Carrington hotel.

Important information:

Please note that a 3% surcharge applies for payments with American Express and Diners Club credit cards.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for AUD 15 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AUD 35 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2684 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 9.11
G
Grant • solo_traveller • nz
7
Pros:

Location, grand hotel style, beautifully decorated, access by rail

Cons:

A bit pretentious, expensive,

2026-05-21 • via Nuitee
S
Steven • couple • au
8
2026-05-21 • via Nuitee
J
JOANNE • couple • au
10
We had a great stay despite the weather not being great. But the location made getting out and about easy
Pros:

Location, facilities and size of the room

Cons:

Floorboards very creaky

2026-05-20 • via Nuitee
M
Mark • couple • us
10
Absolutely lovely except for thr breakfast, which had gone down in quality and value.
Pros:

Beautiful surroundings and excellent location

Cons:

The $30 breakfast. We have been staying here for 20 years. The breakfast has increased from $20 to $30 but the quality and variety of things offered has decreased. A very obvious case of shrinkflation. The hot foods were not kept warm enough. bacon was overcooked and was cold. The scrambled eggs were also cold. The same berry compote every day was the only accompaniment offered with the yoghurt. There were no fresh strawberries offered any more. One morning, just as we went to get hot tea, we found the huge hot water urn had just been filled cold water. It was going to take forever to heat up, at 8.15 am right in the battle of breakfast, and getting hot water or a pot of tea proved difficult. The staff member kept saying the urn would only be five minutes, when it was clear she had no idea.

2026-05-20 • via Nuitee
D
Don • solo_traveller • au
9
2026-05-19 • via Nuitee
S
Scott • solo_traveller • au
8
Pros:

The staff, location, parking and decor.

2026-05-19 • via Nuitee
J
Joanna • solo_traveller • au
10
Gorgeous, serene :)
Pros:

Stunning property.

Cons:

N/A

2026-05-18 • via Nuitee
L
Leanne • couple • au
8
2026-05-17 • via Nuitee
M
Maggie • extended_group • au
10
2026-05-17 • via Nuitee
D
Deborah • solo_traveller • au
8
Lovely stay
Pros:

Location. Old world charm. Comfy bed

Cons:

Sound proofing not as great

2026-05-16 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-05-16 • via Nuitee
C
Cameron • couple • au
8
Enjoyable
Pros:

I loved the lounge area and bar

Cons:

The bathroom down the hall as I get up during the night for the bathroom

2026-05-16 • via Nuitee
M
Martin • couple • au
10
Short, but enjoyable
Pros:

Grand, big and perfect location

2026-05-16 • via Nuitee
S
Sue • couple • au
10
Had the best time, slept like a baby, ate like a king, and everyone was so kind and helpful
Pros:

The nostalgia, friendly staff, food was amazing, bed & pillows were sensational

Cons:

Not being able to open the windows
Breakfast buffet could be improved with more variety and more staff

2026-05-15 • via Nuitee
A
Angelo • couple • au
10
Just love the Carrington Hotel, have travelled to Katoomba from Perth 5 times and have always stayed here will definitel
Pros:

Love all the rooms and corridors with their old world charm

Cons:

That the spa was not open

2026-05-15 • via Nuitee
A
Ann-Maree • family_with_children • au
10
2026-05-14 • via Nuitee
C
Claude • solo_traveller • au
9
Very comfortable
Pros:

It is a hotel rich in history

Cons:

The breakfast was not that great consider the price for it.

2026-05-13 • via Nuitee
S
Sally • couple • au
8
2026-05-13 • via Nuitee
H
Hector • couple • co
10
2026-05-13 • via Nuitee
W
wendy • solo_traveller • au
9
Pros:

Good room Good service

Cons:

Good location Good atmosphere

2026-05-13 • via Nuitee