Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Limited breakfast options
Need for room renovations

Categories

Cleanliness
8.26
The hotel was described as clean and tidy with a lovely building atmosphere.
Service
8.73
Numerous mentions of friendly and helpful staff, particularly Michelle.
Location
8.67
Great location near restaurants and attractions, very convenient.
Room Quality
8.12
Rooms are spacious and comfortable, though some mentioned issues with views and furnishings.
Amenities
7.75
Still needs improvement; some guests noted the breakfast offerings were basic.
Value for Money
8.01
Generally good value for the quality of stay experienced.
Food and Beverage
7.36
Complaints about the simplicity of the breakfast provided.
Overall Experience
7.93
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Historic Boutique Hotel in the Heart of Katoomba-Blue Mountains:
Located in the heart of Katoomba-Blue Mountains, the Palais Royale is a historic boutique hotel offering a unique and charming stay experience.

Elegant Rooms with Heritage Style En Suite Bathrooms:
Each room at Palais Royale features high ceilings, heritage style en suite bathrooms, air conditioning, a Smart TV, bar fridge, and tea/coffee making facilities. Some rooms offer stunning mountain views, adding to the allure of your stay.

Delightful Dining and Lounge Areas:
Indulge in a complimentary light continental breakfast in the elegant Dining Room with polished floorboards and a fireplace. The Royale Guest Lounge, located in the lobby, is open daily for tea, coffee, and refreshments, providing a cozy retreat for guests.

Experience the charm and comfort of Palais Royale Katoomba, just minutes away from iconic attractions like the Three Sisters and Scenic World. Book your stay now to enjoy a memorable mountain getaway.

Important information:

Please note that there is a 2% surcharge when you pay with a Visa, MasterCard or American Express credit card.

Please note that the heated spa pool and sauna is closed from 17:00 until 20:30 hours each day.

Palais Royal Reception and Guest Lounge is open from 08:00 until 21:00 daily, for tea, coffee and refreshments.

Check In/ Check Out
============
Check in: 2.00pm
Check out: 10.00am

Early check in is available from 10.00am - 12.00pm for a charge of $50.00 and is subject to availability. Please contact the hotel directly to book.

Late check out is available up until 12.00pm for $50.00 and is subject to availability. Late Check-out's after this time incur one night's room charge equivalent to the best available rate of the day. Please contact the hotel directly to book.

*15% surcharge for Friday/Saturday/Sunday and Public HolidaysPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.1
Based on 1998 reviews
Cleanliness: 8.26
Service: 8.73
Location: 8.67
Room Quality: 8.12
Amenities: 7.75
Value for Money: 8.01
Food and Beverage: 7.36
Overall Experience: 7.93
T
Terry • couple • au
10
2026-09-19 • via Nuitee
A
Andrew • solo_traveller • au
10
Pros:

I travel to Katoomba often and this is the best value I have found. Michelle and the rest of the staff are fantastic and the rooms are great. Highly recommended

2026-09-18 • via Nuitee
D
Danielle • family_with_children • au
9
2026-09-18 • via Nuitee
M
Michael • family_with_children • au
10
Fantastic little hotel. Great location. Friendly staff. Would definitely stay again!
Pros:

Beautiful old hotel. Extremely friendly and helpful staff, very good location. Would stay again anytime.

Cons:

Minor thing but beds were very hard. A mattress topper would make the stay a whole extra level.

2026-09-17 • via Nuitee
J
Jane • couple • au
10
Wonderful. Building, staff, accommodation all fantastic.
Pros:

Magnificent building. Best value for money accommodation we have stayed in for many years.

Cons:

Nothing. Can’t wait to come back.

2026-09-17 • via Nuitee
M
McKendrick • couple • au
8
Had a great time and would do it again.
Pros:

Old style charm. Staff were helpful and very polite. Michelle was great!

Cons:

Height of the shower head.

2026-09-15 • via Nuitee
S
Scott • solo_traveller • au
7
Weekend with friends
Pros:

Michelle at reception was great to deal with.

Cons:

The choices for the included breakfast.

2026-09-15 • via Nuitee
J
John • couple • au
8
2026-09-14 • via Nuitee
M
Mark • couple • au
8
Pros:

Charming property, close to the town cent

2026-09-13 • via Nuitee
J
JOCELIN • solo_traveller • fr
8
2026-09-13 • via Nuitee
M
Mark • solo_traveller • au
10
Pros:

Old charm

2026-09-13 • via Nuitee
N
Nicola • family_with_children • au
6
I enjoyed my stay but expected a bit more for the price
Pros:

Breakfast, location, the staff at reception and during breakfast were wonderful. Could not fault any of them. 10 out of 10 for the check in and breakfast staff.

Cons:

A bit dusty, looked a bit newer on the website, communal lounge and bar weren't very big, it also said on the website that Galahs restaurant was open on Friday and Saturday nights which was incorrect.

2026-09-13 • via Nuitee
L
Lelliott • extended_group • au
9
great
Pros:

well maintained

Cons:

kicken brikky

2026-09-06 • via Nuitee
L
Lucy • couple • au
10
Michelle was fabulous!
Pros:

The location was amazing!

2026-09-06 • via Nuitee
O
Okjoo • couple • au
8
Pros:

분위기가 참 좋았읍니다. 친절하고요.

Cons:

Hot food 가 없어서 좀 실망핬네요.

2026-09-05 • via Nuitee
X
Xiaomeng • extended_group • au
10
2026-09-05 • via Nuitee
A
Adam • couple • au
8
Pros:

nice staff, close to town

Cons:

spa wasn't working

2026-09-05 • via Nuitee
M
Melissa • couple • au
7
It is a heritage hotel so expect that it is not a modern hotel with modern facilities. The location is perfect, the pric
Pros:

It is a great location and the staff are very friendly and welcoming.

Cons:

It is a little dated and very creaky floors and stairs. Probably could have had better bathroom amenities and toiletries supplied.

2026-09-04 • via Nuitee
M
Melissa • couple • au
9
2026-09-04 • via Nuitee
D
Dee • couple • au
8
2026-09-04 • via Nuitee