Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Fax/photocopying
Sauna
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Limited breakfast options
Need for room renovations

Categories

Cleanliness
8.26
The hotel was described as clean and tidy with a lovely building atmosphere.
Service
8.73
Numerous mentions of friendly and helpful staff, particularly Michelle.
Location
8.67
Great location near restaurants and attractions, very convenient.
Room Quality
8.12
Rooms are spacious and comfortable, though some mentioned issues with views and furnishings.
Amenities
7.75
Still needs improvement; some guests noted the breakfast offerings were basic.
Value for Money
8.01
Generally good value for the quality of stay experienced.
Food and Beverage
7.36
Complaints about the simplicity of the breakfast provided.
Overall Experience
7.93
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Historic Boutique Hotel in the Heart of Katoomba-Blue Mountains:
Located in the heart of Katoomba-Blue Mountains, the Palais Royale is a historic boutique hotel offering a unique and charming stay experience.

Elegant Rooms with Heritage Style En Suite Bathrooms:
Each room at Palais Royale features high ceilings, heritage style en suite bathrooms, air conditioning, a Smart TV, bar fridge, and tea/coffee making facilities. Some rooms offer stunning mountain views, adding to the allure of your stay.

Delightful Dining and Lounge Areas:
Indulge in a complimentary light continental breakfast in the elegant Dining Room with polished floorboards and a fireplace. The Royale Guest Lounge, located in the lobby, is open daily for tea, coffee, and refreshments, providing a cozy retreat for guests.

Experience the charm and comfort of Palais Royale Katoomba, just minutes away from iconic attractions like the Three Sisters and Scenic World. Book your stay now to enjoy a memorable mountain getaway.

Important information:

Please note that there is a 2% surcharge when you pay with a Visa, MasterCard or American Express credit card.

Please note that the heated spa pool and sauna is closed from 17:00 until 20:30 hours each day.

Palais Royal Reception and Guest Lounge is open from 08:00 until 21:00 daily, for tea, coffee and refreshments.

Check In/ Check Out
============
Check in: 2.00pm
Check out: 10.00am

Early check in is available from 10.00am - 12.00pm for a charge of $50.00 and is subject to availability. Please contact the hotel directly to book.

Late check out is available up until 12.00pm for $50.00 and is subject to availability. Late Check-out's after this time incur one night's room charge equivalent to the best available rate of the day. Please contact the hotel directly to book.

*15% surcharge for Friday/Saturday/Sunday and Public Holidays

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 35 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1716 reviews
Cleanliness: 8.26
Service: 8.73
Location: 8.67
Room Quality: 8.12
Amenities: 7.75
Value for Money: 8.01
Food and Beverage: 7.36
Overall Experience: 7.93
C
Clare • family_with_children • au
8
2026-02-14 • via Nuitee
M
Michael • extended_group • au
8
Pros:

The location was great

Cons:

The breakfast was disappointing - Booking stated - Breakfast
Breakfast is included in the final price.

That inferred to me a 'full' breakfast, including a good cup of coffee.

FYI - salt and pepper shakers on the tables were all 'dirty.'

2026-02-13 • via Nuitee
G
Giles • family_with_children • au
9
Pros:

excellent location

2026-02-13 • via Nuitee
J
James • family_with_children • us
10
A comfortable stay in a lovely hotel.
Pros:

A unique place that was clean and comfortable and perfect location to the town’s center.

Cons:

N/a

2026-02-13 • via Nuitee
F
Franz • couple • de
8
2026-02-12 • via Nuitee
D
Damon • couple • gb
9
Lovely central hotel
Pros:

Great location for Scenic World, bars and restaurants 👌 Very traditional hotel

2026-02-10 • via Nuitee
J
Jason • family_with_children • au
8
2026-02-10 • via Nuitee
R
Renee • couple • au
7
2026-02-08 • via Nuitee
S
Simon • solo_traveller • gb
8
It’s fit for our purpose, well done
Pros:

Traditional….

Cons:

All fine ….

2026-01-29 • via Nuitee
C
Craig • couple • au
9
2026-01-29 • via Nuitee
L
Lee • family_with_children • au
8
it was good
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
M
Marilyn • couple • au
8
2026-01-28 • via Nuitee
R
Robyn • couple • au
6
Nice location & friendly staff.
Pros:

Nice clean comfortable room

Cons:

Breakfast was included in the tariff but it was a basic continental breakfast. I wouldn’t have booked if I’d known it wasn’t a full buffet breakfast.

2026-01-28 • via Nuitee
P
Phong johnny • family_with_children • au
10
2026-01-26 • via Nuitee
N
Nicole • family_with_children • au
8
Pros:

Location was great so close to everything , shops, restaurants etc were a short stroll.
Michelle on reception was fabulous! What a beautiful lady who enjoys her job and was very welcoming. Would definitely stay here again.

Cons:

May need to update the pillows but otherwise d writhing was comfortable.

2026-01-26 • via Nuitee
L
Lea • couple • au
8
This venue is great, highly recommended. Location is fabulous.
Pros:

Beautiful building in a great location

Cons:

Unrealised potential, needs more advertising

2026-01-26 • via Nuitee
L
Lidia • couple • pl
8
Przebywałam w Katoomba 2 dni, hotel ogólnie jest przyjemny i możnaw nim miłospedzuc czas , pomijając cienkie śniadanie i
Pros:

Historyczny charakter obiektu , wystrój wnętrza, idealne położenie w centrum Katoomba, miła obsługa recepcjonistki

Cons:

Słabe śniadania - musli, tosty z dżemem lub miodem , potrawy gotowane na zamówienie i odpłatne, śniadania tylko do 9.30, o tej godzinie już wszystko sprzątano , nie uzupełniono brakującej kawy, pomimo, że przed 9.30 już jej brakowało , klejące stoliki w restauracji podczas śniadania . Poza tym spanie pod prześcieradłem i kocem , chyba nie najnowszym, co było niewygodne.

2026-01-25 • via Nuitee
R
Rosanna • solo_traveller • au
9
2026-01-25 • via Nuitee
I
Ian • couple • au
8
enjoyed it, old but in top nick
Pros:

locatio heart of katoomba

Cons:

Cold buffet breakfast

2026-01-24 • via Nuitee
J
James • family_with_children • au
10
2026-01-24 • via Nuitee