Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Fax/photocopying
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Limited breakfast options
Need for room renovations

Categories

Cleanliness
8.26
The hotel was described as clean and tidy with a lovely building atmosphere.
Service
8.73
Numerous mentions of friendly and helpful staff, particularly Michelle.
Location
8.67
Great location near restaurants and attractions, very convenient.
Room Quality
8.12
Rooms are spacious and comfortable, though some mentioned issues with views and furnishings.
Amenities
7.75
Still needs improvement; some guests noted the breakfast offerings were basic.
Value for Money
8.01
Generally good value for the quality of stay experienced.
Food and Beverage
7.36
Complaints about the simplicity of the breakfast provided.
Overall Experience
7.93
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Historic Boutique Hotel in the Heart of Katoomba-Blue Mountains:
Located in the heart of Katoomba-Blue Mountains, the Palais Royale is a historic boutique hotel offering a unique and charming stay experience.

Elegant Rooms with Heritage Style En Suite Bathrooms:
Each room at Palais Royale features high ceilings, heritage style en suite bathrooms, air conditioning, a Smart TV, bar fridge, and tea/coffee making facilities. Some rooms offer stunning mountain views, adding to the allure of your stay.

Delightful Dining and Lounge Areas:
Indulge in a complimentary light continental breakfast in the elegant Dining Room with polished floorboards and a fireplace. The Royale Guest Lounge, located in the lobby, is open daily for tea, coffee, and refreshments, providing a cozy retreat for guests.

Experience the charm and comfort of Palais Royale Katoomba, just minutes away from iconic attractions like the Three Sisters and Scenic World. Book your stay now to enjoy a memorable mountain getaway.

Important information:

Please note that there is a 2% surcharge when you pay with a Visa, MasterCard or American Express credit card.

Please note that the heated spa pool and sauna is closed from 17:00 until 20:30 hours each day.

Palais Royal Reception and Guest Lounge is open from 08:00 until 21:00 daily, for tea, coffee and refreshments.

Check In/ Check Out
============
Check in: 2.00pm
Check out: 10.00am

Early check in is available from 10.00am - 12.00pm for a charge of $50.00 and is subject to availability. Please contact the hotel directly to book.

Late check out is available up until 12.00pm for $50.00 and is subject to availability. Late Check-out's after this time incur one night's room charge equivalent to the best available rate of the day. Please contact the hotel directly to book.

*15% surcharge for Friday/Saturday/Sunday and Public HolidaysPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 35 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1835 reviews
Cleanliness: 8.26
Service: 8.73
Location: 8.67
Room Quality: 8.12
Amenities: 7.75
Value for Money: 8.01
Food and Beverage: 7.36
Overall Experience: 7.93
N
Neil solo_traveller au
8
2026-05-09 via Nuitee
I
Iuliia couple au
9
2026-05-07 via Nuitee
G
Gabrielle solo_traveller au
10
Stay here! 😃
Pros:

Everything

Cons:

N/A

2026-05-07 via Nuitee
P
Prue couple au
10
My stay at the Palais Royale was a lovely experience with friendly and helpful staff.
Pros:

I love this grand old hotel. The room was large and comfortable. The location was brilliant within working distance of shops, cafes and restaurants. The staff were exceptional - friendly and accommodating. Really enjoyed my stay and will definitely visit again.

Cons:

There was nothing I could find fault with.

2026-05-06 via Nuitee
C
Caryl couple au
8
2026-05-05 via Nuitee
S
Stephanie solo_traveller gb
9
Great and well priced base for Blue Mountain exploration.
Pros:

Location is great, staff lovely. It's a little oldschool in its vibe but a good basic hotel for exploring the Blue Mountains. The bathroom was really nice.

Cons:

Breakfast was quite basic, but there are some lovely cafes nearby.

2026-05-04 via Nuitee
L
Leon solo_traveller au
8
2026-05-03 via Nuitee
E
Erin solo_traveller au
8
Pros:

The Heritage of the building was lovely!

2026-05-03 via Nuitee
S
Susan solo_traveller au
8
Ideal for a one night stay. Staff very friendly and accommodating
Pros:

Beautiful old building

Cons:

Some noise from upstairs. Could be more soundproofing

2026-05-03 via Nuitee
M
Michael solo_traveller au
8
2026-05-03 via Nuitee
J
Jontey couple au
9
2026-05-03 via Nuitee
M
Madison couple au
7
2026-05-03 via Nuitee
J
Jennifer solo_traveller au
9
A great stay, easy access to shops, restuarants, cafes and sights.
Pros:

Exceptional staff. Friendly and helpful.

2026-05-03 via Nuitee
M
Michael couple au
8
2026-05-02 via Nuitee
B
Brian solo_traveller au
9
Top stay
Pros:

Location

Cons:

Nothing

2026-05-02 via Nuitee
V
Vesna couple au
10
2026-05-01 via Nuitee
J
Julie solo_traveller au
9
Pros:

Friendly and helpful staff, comfortable sitting areas to read or have a drink by the fire.
Very close to shops and restaurants .

2026-04-29 via Nuitee
M
Matt solo_traveller au
9
2026-04-29 via Nuitee
D
David couple au
10
2026-04-29 via Nuitee
M
Mark extended_group au
5
2026-04-28 via Nuitee