Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Limited breakfast options
Need for room renovations

Categories

Cleanliness
8.26
The hotel was described as clean and tidy with a lovely building atmosphere.
Service
8.73
Numerous mentions of friendly and helpful staff, particularly Michelle.
Location
8.67
Great location near restaurants and attractions, very convenient.
Room Quality
8.12
Rooms are spacious and comfortable, though some mentioned issues with views and furnishings.
Amenities
7.75
Still needs improvement; some guests noted the breakfast offerings were basic.
Value for Money
8.01
Generally good value for the quality of stay experienced.
Food and Beverage
7.36
Complaints about the simplicity of the breakfast provided.
Overall Experience
7.93
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Historic Boutique Hotel in the Heart of Katoomba-Blue Mountains:
Located in the heart of Katoomba-Blue Mountains, the Palais Royale is a historic boutique hotel offering a unique and charming stay experience.

Elegant Rooms with Heritage Style En Suite Bathrooms:
Each room at Palais Royale features high ceilings, heritage style en suite bathrooms, air conditioning, a Smart TV, bar fridge, and tea/coffee making facilities. Some rooms offer stunning mountain views, adding to the allure of your stay.

Delightful Dining and Lounge Areas:
Indulge in a complimentary light continental breakfast in the elegant Dining Room with polished floorboards and a fireplace. The Royale Guest Lounge, located in the lobby, is open daily for tea, coffee, and refreshments, providing a cozy retreat for guests.

Experience the charm and comfort of Palais Royale Katoomba, just minutes away from iconic attractions like the Three Sisters and Scenic World. Book your stay now to enjoy a memorable mountain getaway.

Important information:

Please note that there is a 2% surcharge when you pay with a Visa, MasterCard or American Express credit card.

Please note that the heated spa pool and sauna is closed from 17:00 until 20:30 hours each day.

Palais Royal Reception and Guest Lounge is open from 08:00 until 21:00 daily, for tea, coffee and refreshments.

Check In/ Check Out
============
Check in: 2.00pm
Check out: 10.00am

Early check in is available from 10.00am - 12.00pm for a charge of $50.00 and is subject to availability. Please contact the hotel directly to book.

Late check out is available up until 12.00pm for $50.00 and is subject to availability. Late Check-out's after this time incur one night's room charge equivalent to the best available rate of the day. Please contact the hotel directly to book.

*15% surcharge for Friday/Saturday/Sunday and Public HolidaysPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.1
Based on 1998 reviews
Cleanliness: 8.26
Service: 8.73
Location: 8.67
Room Quality: 8.12
Amenities: 7.75
Value for Money: 8.01
Food and Beverage: 7.36
Overall Experience: 7.93
Y
Yong • solo_traveller • cn
9
2026-10-30 • via Nuitee
I
Ian • family_with_children • au
10
Pros:

Clean and Tidy

Cons:

No screens on windows

2026-10-30 • via Nuitee
K
Karin • couple • au
9
Pros:

Location perfect within walking distance to a lot of restaurants. The staff especially Michelle was exceptional she was able to look after us in every way and nothing was too hard. She made the stay even more enjoyable

Cons:

I like everything

2026-10-29 • via Nuitee
M
Marie • family_with_children • sg
6
Pros:

- l’accueil
- la localisation
- l’ambiance de l’hotel

Cons:

- la literie
- la temperature de la chambre
- le petit déjeuner

2026-10-29 • via Nuitee
M
Michel • extended_group • th
7
dans l'ensemble bon accueil, chambre agréable et propre, excellent personnel.
Pros:

Lit confortable, chambre propre, mais petit déjeuner pauvre

Cons:

Seulement le petit déjeuner

2026-10-29 • via Nuitee
R
Ricky • couple • au
7
Had a great time in the 2 nights we stayed
Pros:

Central location

2026-10-28 • via Nuitee
K
Kristi • couple • au
6
2026-10-28 • via Nuitee
M
Maureen • extended_group • gb
6
2026-10-27 • via Nuitee
G
Gregory • solo_traveller • au
9
A Grand hotel at a reasonable rate.
Pros:

Old time charm, very close to cbd. Parking was close a plenty of it. Breakfast was not too bad. Comfy bed. Lovely receptionist and area. We got the last minute escape rate so not too sure what it is normally.

Cons:

The bathroom was tiny and the AC was abit noisy at night.

2026-10-27 • via Nuitee
J
Jillian • couple • au
9
Our stay at Palais Royale was a very pleasant and comfortable one.
Pros:

Staff(Michelle) was very friendly and welcoming. The continental breakfast was adequate. The room although on the small side was pleasant and comfortable for our 3 night stay. Having a bar and lounge facilities for guests was lovely to relax in after a day of exploring.

Cons:

The bathroom, although very modern and lovely, was fitted into a very narrow space, making it difficult to manoeuvre in. Also water tended to leak under the shower screen.

2026-10-27 • via Nuitee
T
Teresa • couple • au
9
2026-10-27 • via Nuitee
J
Jane • solo_traveller • au
8
2026-10-26 • via Nuitee
S
Seo • solo_traveller • au
10
2026-10-26 • via Nuitee
D
Denis • couple • au
8
2026-10-26 • via Nuitee
D
David • couple • au
7
Michelle on reception was amazing, very welcoming. Room cleanliness was very good. The authenticity of the property was
Pros:

The location & staff.

Cons:

The bed was very hard. No hot food available as advertised.

2026-10-25 • via Nuitee
V
Vanessa • couple • au
10
Relaxing weekend stay in the heart of the mountains.
Pros:

Well maintained property, great staff and great location!

2026-10-25 • via Nuitee
C
Cora • couple • au
5
Has great potential but as it is now Wouldn’t recommend and will not be returning
Pros:

Good location, pleasant staff,
Nice architecture

Cons:

Shower head was too low
Plumbing was very noisy and interrupted our sleep
Beds were uncomfortable and pillows very flat
Continental breakfast was very basic and disappointing

2026-10-25 • via Nuitee
K
Kiana • family_with_children • au
2
2026-10-24 • via Nuitee
A
Andrew • family_with_children • au
10
Pros:

Always a great place to stay. I always stay here. Very quiet and peaceful

2026-10-23 • via Nuitee
J
Jacqualynn • couple • au
8
2026-10-22 • via Nuitee