Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Limited breakfast options
Need for room renovations

Categories

Cleanliness
8.26
The hotel was described as clean and tidy with a lovely building atmosphere.
Service
8.73
Numerous mentions of friendly and helpful staff, particularly Michelle.
Location
8.67
Great location near restaurants and attractions, very convenient.
Room Quality
8.12
Rooms are spacious and comfortable, though some mentioned issues with views and furnishings.
Amenities
7.75
Still needs improvement; some guests noted the breakfast offerings were basic.
Value for Money
8.01
Generally good value for the quality of stay experienced.
Food and Beverage
7.36
Complaints about the simplicity of the breakfast provided.
Overall Experience
7.93
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Historic Boutique Hotel in the Heart of Katoomba-Blue Mountains:
Located in the heart of Katoomba-Blue Mountains, the Palais Royale is a historic boutique hotel offering a unique and charming stay experience.

Elegant Rooms with Heritage Style En Suite Bathrooms:
Each room at Palais Royale features high ceilings, heritage style en suite bathrooms, air conditioning, a Smart TV, bar fridge, and tea/coffee making facilities. Some rooms offer stunning mountain views, adding to the allure of your stay.

Delightful Dining and Lounge Areas:
Indulge in a complimentary light continental breakfast in the elegant Dining Room with polished floorboards and a fireplace. The Royale Guest Lounge, located in the lobby, is open daily for tea, coffee, and refreshments, providing a cozy retreat for guests.

Experience the charm and comfort of Palais Royale Katoomba, just minutes away from iconic attractions like the Three Sisters and Scenic World. Book your stay now to enjoy a memorable mountain getaway.

Important information:

Please note that there is a 2% surcharge when you pay with a Visa, MasterCard or American Express credit card.

Please note that the heated spa pool and sauna is closed from 17:00 until 20:30 hours each day.

Palais Royal Reception and Guest Lounge is open from 08:00 until 21:00 daily, for tea, coffee and refreshments.

Check In/ Check Out
============
Check in: 2.00pm
Check out: 10.00am

Early check in is available from 10.00am - 12.00pm for a charge of $50.00 and is subject to availability. Please contact the hotel directly to book.

Late check out is available up until 12.00pm for $50.00 and is subject to availability. Late Check-out's after this time incur one night's room charge equivalent to the best available rate of the day. Please contact the hotel directly to book.

*15% surcharge for Friday/Saturday/Sunday and Public HolidaysPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 35 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1932 reviews
Cleanliness: 8.26
Service: 8.73
Location: 8.67
Room Quality: 8.12
Amenities: 7.75
Value for Money: 8.01
Food and Beverage: 7.36
Overall Experience: 7.93
J
JLS Paddles • solo_traveller • au
10
Pros:

All

Cons:

Nothing

2026-07-10 • via Nuitee
K
Kieren • extended_group • au
9
2026-07-10 • via Nuitee
M
Midas • couple • au
5
Overall, the stay was just OK. The biggest plus was the location due to proximity to the shops.
Pros:

Location

Cons:

Bathroom too cold (could use a heat light or some form of heater), Noise from outside (i.e., lack of sound proofing), breakfast could have hot food like eggs instead of having to pay for them.

2026-07-09 • via Nuitee
M
Manish • solo_traveller • au
8
Pros:

Room we're nice and big.

2026-07-09 • via Nuitee
P
Penelope • couple • au
8
Great location, comfortable room
Pros:

Room was small but comfortable, good bed and bathroom, fabulous location in Katoomba Street, laundromat across the road.

Cons:

Breakfast wasn't great, just a couple of cereals and some toast. Shower was in the bath. Lots of stairs - no lift.

2026-07-08 • via Nuitee
E
Emma • couple • au
9
Pros:

beautifully maintained old building

Cons:

slightly firmer bed

2026-07-08 • via Nuitee
A
Anu • family_with_children • sg
7
2026-07-08 • via Nuitee
J
John • couple • au
9
2026-07-07 • via Nuitee
K
Kathrin • family_with_children • au
10
Pros:

Lovely and helpful reception staff, beautiful old hotel with lots of character

2026-07-07 • via Nuitee
M
Michelle • couple • au
10
Relaxing and lovely place to stay
Pros:

Friendly staff and spacious and location

Cons:

N/A

2026-07-07 • via Nuitee
S
Sylvia • couple • au
10
2026-07-06 • via Nuitee
L
Lorelei • couple • au
4
Comfortable and location friendly but a bit too pricey
Pros:

Location

Cons:

Staff in the dining area didn’t seem to put much attention to customers, not mentioning the paying customers for breakfast.

2026-07-05 • via Nuitee
M
Melanie • couple • au
10
2026-07-05 • via Nuitee
M
Maria • couple • au
10
Great location, friendly staff, perfect for our stay in the mountains.
Pros:

The location was fantastic. Easy walking distance to all we wanted to do. The staff were lovely, we said our room was a bit cold and they sorted out another heater straight away. Lovely old building. Would definitely stay there again.

Cons:

Nothing. It was all good.

2026-07-05 • via Nuitee
A
Andrew • couple • au
7
Overall very comfortable.
Pros:

Location in the hear of Katoomba

Cons:

The breakfast was very poor.

2026-07-05 • via Nuitee
A
Andrew • solo_traveller • au
9
Would happily recommend and happily stay here again
Pros:

Central with old school charm

Cons:

Breakast was nice but basic

2026-07-04 • via Nuitee
W
Warwick • family_with_children • au
9
Very pleasant say in the Blue Mountains!
Pros:

Location, history, facilities and staff.

Cons:

It was very windy, which made the room cooler than usual, but the AC worked well.

2026-07-03 • via Nuitee
B
Bruno • solo_traveller • au
7
2026-07-03 • via Nuitee
A
Anil • couple • au
8
2026-07-02 • via Nuitee
P
Phillip • solo_traveller • au
8
Historic with heritage charm
Pros:

Ryan and Carolyn provided places of interest for those travelling afar. Thank you for the room with the holy decor and large bedding.

Cons:

Coming on the day of the winter festival was difficult to find parking but after speaking to the front staff all was sorted out.

2026-06-30 • via Nuitee