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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Luggage storage
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Fax/photocopying
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Sauna
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
Review Highlights
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Property Description
Historic Boutique Hotel in the Heart of Katoomba-Blue Mountains:
Located in the heart of Katoomba-Blue Mountains, the Palais Royale is a historic boutique hotel offering a unique and charming stay experience.
Elegant Rooms with Heritage Style En Suite Bathrooms:
Each room at Palais Royale features high ceilings, heritage style en suite bathrooms, air conditioning, a Smart TV, bar fridge, and tea/coffee making facilities. Some rooms offer stunning mountain views, adding to the allure of your stay.
Delightful Dining and Lounge Areas:
Indulge in a complimentary light continental breakfast in the elegant Dining Room with polished floorboards and a fireplace. The Royale Guest Lounge, located in the lobby, is open daily for tea, coffee, and refreshments, providing a cozy retreat for guests.
Experience the charm and comfort of Palais Royale Katoomba, just minutes away from iconic attractions like the Three Sisters and Scenic World. Book your stay now to enjoy a memorable mountain getaway.
Please note that there is a 2% surcharge when you pay with a Visa, MasterCard or American Express credit card.
Please note that the heated spa pool and sauna is closed from 17:00 until 20:30 hours each day.
Palais Royal Reception and Guest Lounge is open from 08:00 until 21:00 daily, for tea, coffee and refreshments.
Check In/ Check Out
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Check in: 2.00pm
Check out: 10.00am
Early check in is available from 10.00am - 12.00pm for a charge of $50.00 and is subject to availability. Please contact the hotel directly to book.
Late check out is available up until 12.00pm for $50.00 and is subject to availability. Late Check-out's after this time incur one night's room charge equivalent to the best available rate of the day. Please contact the hotel directly to book.
*15% surcharge for Friday/Saturday/Sunday and Public Holidays
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUD 35 per person per stay when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Adults stay for AUD 55 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
歴史を感じることが出来るホテルです。
室内は広く綺麗でした。
2階建てですがリフトが無いので重い荷物を運び上げるのは大変です。
朝食付きですしたが、トースト、飲み物、ヨーグルトなどシンプルな内容です。
自分には充分でしたが、追加で料理を有料で注文出来ます。
朝食レストランに団体客が来ると、声がうるさく、コーヒーが直ぐに無くなります。
一人でハンドリングしてる為がサービスが追いついていませんでした。
This is a quaint hotel in a great location for accessing Echo Point and the Skyway tourist attractions. The hotel has beautiful stained glass windows and a welcoming lounge area near reception.
We checked in at 4pm and our rooms were not ready, but the manager offered complimentary drinks from the bar while we waited.
Great central location and a charming historic building with lots of character. The setting in the Blue Mountains is lovely and it has the potential to be a really special stay.
Room 205 felt quite tired with peeling paint and a bright security light shining through the curtains all night, which wasn’t ideal with jet lag. There was constant background noise (like a boiler), and the air conditioning was difficult to control — either too cold or off. The bed was very unstable, with any movement disturbing the other person. There’s also no safe in the room.
Customer service was unhelpful — when asking about a takeaway breakfast for an early departure, I was told to “ask at breakfast tomorrow.” Breakfast itself was very limited — one pastry, toast, cereal and juice — not what you’d expect from even continental offering.
Excellent location and room.
The mattresses were past their use by date and uncomfortable
The mattresses were old and uncomfortable
Fabulous central location. Gorgeous style. Helpful friendly staff. Very comfortable rooms.
Location, easy parking and cleanliness
Made it a great stay. Also great value for money
Nothing
I would like to speak with someone about restrictions and hiking up price for the music festival 2027. I book each year and will not be booking again at 3 night minimum for $1600. I will find somewhere else less convenient. Your property is lovely, and that’s why we stay, but not worth that price. If I’m wrong and people will accept your price, then good for you. Please inform me if you don’t get any takers, as I would happy to rebook again on 2 nights.
Very quiet. Room and bed were comfortable. staff were great
Couldn't fill kettle from sink
Michelle and staff amazing, great spot in town with lots of parking and shops nearby
Michelle was exceptional on the front desk! Couldn’t fault her service. We arrived and booked late as alternative accommodation was not good.
Love the old heritage look of the building, carpark was easy exessable , walking distance to anything we needed. Staff nice and friendly, wish the weather had been as friendly. Overall we would will definitely stay there again.
No wifi in room and the weather.
Gorgeous historic hotel in a central location. Walking distance to many restaurants and cafes.
Room had the expected charm and grace of an building of this era, the leadlight windows are stunning. Rooms were a good size and comfortable. A continental breakfast was included, which was well stocked and included fresh pastries and fruit as well as the usual options. A great location, central to everything, the receptionist Caroline was brilliant on checking in, able to provide answers to our questions regarding the heritage of the building, town, as well as providing some great options for dining, and for antique shopping in the area.
The bottom sheet on the bed could reach the bottom of the bed base, always a bug bear of mine being a tall person. They do warn you that there is no elevator, so cannot complain about having to climb the stairs to the bedrooms, although not sure how a mobility challenged person would cope with the stairs down to the dining room.
Perhaps you could offer some more variety of fruit.
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