Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Poor quality food
Lack of proper amenities

Categories

Cleanliness
7.5
Room looked like it hadn't been dusted in months, the surfaces were covered in dust.
Service
9.5
Staff were friendly and accommodating of our needs.
Location
9.5
Close to everything in Penrith; great for accessing local amenities.
Room Quality
8.5
Comfortable beds but some rooms showed signs of wear.
Amenities
8
Pool facilities could use an upgrade for better access.
Value for Money
9
Reasonable rates for the location and comfort.
Food and Beverage
7
Breakfast was not satisfactory with cold and poorly prepared items.
Overall Experience
9
A generally enjoyable stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:55

Property Description

Stunning Views of the Blue Mountains
Mercure Penrith offers breathtaking views of the Blue Mountains, providing a serene backdrop for your stay.

Luxurious Amenities
Indulge in spacious and stylish rooms equipped with LCD satellite TVs. Take advantage of the fully-equipped gym and unwind by the outdoor swimming pool.

Convenient Location
With a variety of restaurants within walking distance and Sydney city just an hour's drive away, Mercure Penrith ensures a perfect blend of convenience and relaxation.

Book now to experience the beauty and comfort Mercure Penrith has to offer.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 3129 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 9
Food and Beverage: 7
Overall Experience: 9
N
Natalie family_with_children au
8
Very good
Pros:

The facilities were great

Cons:

Bed was hard as a rock

2026-03-07 via Nuitee
C
Cherie extended_group au
8
2026-03-07 via Nuitee
D
Darran solo_traveller au
10
Ok
Pros:

Clean

Cons:

Being charged for being there early before 2. Other places don’t charge

2026-03-06 via Nuitee
H
Haire family_with_children au
9
2026-03-06 via Nuitee
S
Sharon family_with_children au
8
Love our times at Mercure Penrith, very relaxing :)
Pros:

We have stayed here several times to visit family in the area, the location is great and the easy access to Penrith Panthers Leagues Club is very handy.

Cons:

Our shower ran out of hot water one night.. a minor maintenance issue occurred after very heavy thunderstorm weather.

2026-03-05 via Nuitee
L
Leanne couple au
8
Comfortable and good value for money
Pros:

The breakfast was excellent. The bed was so comfortable that we wanted to bring it home with us. It was also a very hot weekend and the air conditioning was super effective.

Cons:

There were a lot of kids staying when we were there so there was always a long queue for pancakes at breakfast especially as some of them would press the button to get up to 10 pancakes at a time.
The tea at breakfast was also very weak and I needed two tea bags to get a decent strength.

2026-03-05 via Nuitee
J
Joan couple au
9
2026-03-04 via Nuitee
M
Matthew family_with_children au
10
2026-03-02 via Nuitee
K
Kate family_with_children au
7
2026-03-02 via Nuitee
L
Linda family_with_children au
9
2026-03-02 via Nuitee
M
Michael family_with_children au
6
2026-03-02 via Nuitee
S
Sharon couple au
9
2026-03-01 via Nuitee
R
Ryan family_with_children au
7
2026-03-01 via Nuitee
G
Gae couple au
9
Convenient
Pros:

Location was convenient, parking included

Cons:

Nothing

2026-02-28 via Nuitee
R
Renee couple au
9
2026-02-28 via Nuitee
B
Bec couple au
9
Clean, tidy, and central
Pros:

Always very clean and well presented.
Staff are friendly.

Cons:

Could do with some new pillows. Other than that the place is great.

2026-02-26 via Nuitee
K
Kelly family_with_children au
10
2026-02-26 via Nuitee
L
Logan couple au
5
2026-02-26 via Nuitee
S
Sonia couple au
9
2026-02-26 via Nuitee
M
Marie family_with_children au
5
Pros:

Good location for what we needed

Cons:

Rooms are dated

2026-02-25 via Nuitee