Song Hotel Sydney

Hotels
9 (3761 reviews)
5-11 Wentworth Ave , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Small rooms
Occasional noise issues
Mattress comfort concerns

Categories

Cleanliness
8.83
Some reviews mention cleanliness positively, but a few concerns about odors were noted.
Service
9.3
Many reviews highlight friendly and helpful staff.
Location
9.84
Multiple reviews consistently praise the excellent location.
Room Quality
7.79
Some reviews indicate rooms are small and issues with mattress quality were mentioned.
Amenities
8.82
Amenities are generally adequate, though some guests mentioned a lack of certain items.
Value for Money
8.78
Value perception is mixed; some found it acceptable given the location.
Food and Beverage
9.33
Positive comments about breakfast quality and dining options were prevalent.
Overall Experience
9.3
Overall satisfaction is high with excellent feedback from most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:55

Property Description

Affordable Accommodation in Sydney CBD
Located next to Hyde Park and Oxford Street, The Song Hotel Sydney offers a convenient stay in the heart of the city.

Comfortable Rooms and Onsite Dining
Enjoy a buffet breakfast, rooms with LCD TVs, and the convenience of an onsite Restaurant & Bar during your stay.

Convenient Amenities and Nearby Attractions
With free WiFi, air-conditioned rooms, and easy access to The Rocks and Botanical Gardens, The Song Hotel Sydney ensures a comfortable and enjoyable visit.

Book now to experience the perfect blend of convenience and comfort at The Song Hotel Sydney.

Important information:

Please note, Song Hotel Sydney does not accept cash payments.

Please note, there is a nonrefundable 1.5% charge when you pay with Mastercard and Visa credit cards and a nonrefundable 1.3% charge when you pay with an American Express, Diners Club or JCB credit card.

Please note, parking is available at the nearby public car park Secure Parking (cnr Goulburn and Elizabeth Streets), subject to availability. Discount tickets are available at Hotel Reception. You can contact the property using the contact details found on the booking confirmation.

All guests must sign the property's Terms of Stay.

When booking [9] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for AUD 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 3761 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
C
Cameron • solo_traveller • au
10
Pros:

Everything. Reasonable prices. Very clean and comfortable. Staff were awesome and helpful. We will stay again. Our go to Sydney accommodation from now on.

Cons:

Level 8 balcony's don't have shelter. And the song theme is not hotel wide. But these are minor issues.

2026-04-11 • via Nuitee
E
Edwin • couple • au
9
A very pleasant stay although the first room was very musty but staff gave us another room and all w
Pros:

Very nice

Cons:

Nothing

2026-04-11 • via Nuitee
S
Sientje • solo_traveller • de
10
2026-04-11 • via Nuitee
M
Mariya Rosario • couple • ae
8
comfy and accessible to shopping areas
Pros:

good location

Cons:

no bidet inside the toilet

2026-04-11 • via Nuitee
L
Laura • family_with_children • gb
10
Pros:

The hotel was ideal for a solo traveller. The room was comfortable with a balcony and breakfast included. The location was excellent. The key city sites are walkable and it is well connected for bus stops to the beach and trains to head further out and to the airport. I would stay again.

Cons:

N/A

2026-04-10 • via Nuitee
S
Scott • couple • au
10
Stay was excellent. Position was excellent. Food was excellent. Breakfast was excellent.
Pros:

Everything

Cons:

Staff service everything

2026-04-10 • via Nuitee
M
Morales • couple • au
8
2026-04-10 • via Nuitee
D
Dean • solo_traveller • au
10
It was absolutely PERFECT!
Pros:

Clean & comfortable. The customer service is exceptional also!

2026-04-10 • via Nuitee
S
Sean • couple • ie
9
Cons:

Traffic noise

2026-04-10 • via Nuitee
R
Richard • couple • au
9
Pros:

Very well designed room and we were upgraded. Excellent value. Excellent aircon. Some noise in the morning from closing doors but otherwise very quiet.

2026-04-10 • via Nuitee
B
Birgit • couple • de
9
2026-04-10 • via Nuitee
S
Shylet • couple • au
8
2026-04-10 • via Nuitee
A
Abinash • couple • au
10
2026-04-09 • via Nuitee
M
Marta • couple • es
2
Cons:

I was offered a free taxi in the booking and then it was fake

2026-04-09 • via Nuitee
M
Melania Eka • couple • id
9
Great location, nice descent breakfast
Pros:

Location, quiet ambience

2026-04-09 • via Nuitee
E
Eva • couple • de
7
Für kurze Aufenthalte mit wenig Gepäck und am besten alleine ist es wunderbar.
Pros:

Das Personal und die Location waren sehr gut.

Cons:

Das Badezimmer hatte einen schlechten Geruch, der auch nicht entfernt werden konnte. Die Zimmer sind sehr sehr klein und beengt, auch wenn man das weiß, ist man überrascht, wie klein sie sind.

2026-04-09 • via Nuitee
D
David • family_with_children • au
9
2026-04-08 • via Nuitee
Y
Yuting • couple • tw
10
Pros:

員工友善

2026-04-08 • via Nuitee
I
Ian • couple • gb
8
Good hotel in a prime location
Pros:

Location was good and the breakfast was also plentiful. The bar and restaurant was also good value due to the discount we received for staying at the hotel.

Cons:

Unfortunately we booked a budget double and it was very small. We had to move the bed constantly to get the case open!

2026-04-08 • via Nuitee
D
Daniel • couple • pl
10
Pros:

This hotel truly impressed me. The location is excellent, making it very convenient for getting around and exploring the area.

The breakfast is outstanding — incredibly diverse, with a wide selection of options to suit every taste. The service is also exceptional, with staff who are attentive, professional, and genuinely welcoming.

The hotel itself is very elegant, yet still reasonably priced, which makes it great value for money. Housekeeping is done on request, and there is a wide range of toiletries available, which is a nice added touch.

Overall, I am very impressed with this place and would highly recommend it.

2026-04-07 • via Nuitee