Mercure Newcastle George Washington Hotel Golf & Spa

Hotels
Mercure
7.8 (2304 reviews)
Stone Cellar Road , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful rooms
Great location
Cons:
Cleanliness issues
Food quality problems

Categories

Cleanliness
7.08
Some reviews mentioned cleanliness concerns such as the dirty ring marks and pre-existing items in the room.
Service
8.57
Several reviews praised the friendly and accommodating staff.
Location
8.57
Guests highlighted the nice and quiet location of the hotel.
Room Quality
8.07
Overall, rooms were described as beautiful and spacious, though some had issues.
Amenities
8.07
Facilities such as the spa received positive feedback despite being closed at times.
Value for Money
7.58
Some guests found the breakfast disappointing compared to expectations, impacting value perception.
Food and Beverage
6.58
Several complaints were made regarding food quality at breakfast, indicating room for improvement.
Overall Experience
7.88
Mixed feedback but overall enjoyable experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:51

Property Description

Luxurious Accommodation
Indulge in our newly refurbished bedrooms with modern amenities, including free WiFi and flat-screen TVs. Enjoy a cozy stay with tea/coffee facilities and complimentary ironing services.

Diverse Dining Options
Savor exquisite meals at our restaurant, brasserie, or lounge bar. Experience themed evenings on weekends and discover a culinary journey that will delight your taste buds.

Versatile Event Spaces
Host your events seamlessly in our versatile meeting rooms, including the spacious Washington Suite. Whether it's a corporate meeting or a special celebration, our facilities can cater to your needs.

Experience luxury, fine dining, and event excellence all in one place. Book your stay now for an unforgettable experience at our hotel.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2304 reviews
Cleanliness: 7.08
Service: 8.57
Location: 8.57
Room Quality: 8.07
Amenities: 8.07
Value for Money: 7.58
Food and Beverage: 6.58
Overall Experience: 7.88
A
Abid solo_traveller gb
2
Not good
Pros:

Parking was ok and cleanness

Cons:

The bed , I asked for one double bed instead got two single beds put together

2026-03-14 via Nuitee
O
Odess1959 Friends getaway Blyth, Northumberland, England
2
Disappointing Spa Day
Pros:

Visit to hotel for a spa day with my friend
The day started off ok … after time in pool went to relaxation room which was impossible to relax in due to the noise from above .. it sounded like a heard of elephants … it was continuous…
We could not stay in there so went for lunch … waited over an hour ( no one else in restaurant) and had to ask as our treatments started at 1330
What we were served as Fish Finger Sandwich was vile bread was hard and fish finger was all batter with a awful dark sliver of fish
We had to leave for treatments and asked for spa manager who apparently had been on sick for two weeks
In the treatment room the horrendous noise from above as in relaxation room continued it was shocking
We tried when leaving to contact hotel manager who was on day off
I have since contacted him who is not prepared to compensate us
So if you want a relaxing spa day … save your money and avoid this disgusting place 🤬🤬🤬

2026-03-13 via Tripadvisor
K
Kevin solo_traveller gb
8
2026-03-13 via Nuitee
L
Lyn couple gb
1
2026-03-13 via Nuitee
K
Kevin solo_traveller gb
8
2026-03-13 via Nuitee
K
Kevin solo_traveller gb
8
2026-03-13 via Nuitee
J
Jamie couple gb
10
2026-03-11 via Nuitee
B
Benny extended_group gb
10
My stay at the Mercure Newcastle George Washington Hotel Golf & Spa was comfortable and enjoyable, w
Pros:

I liked the room and the bed. The room was clean, comfortable, and well organised, and the bed was very comfortable which made it easy to relax and get a good night’s sleep.

Cons:

Nothing major stood out. Overall, it was a pleasant stay.

2026-03-11 via Nuitee
K
Kath couple gb
7
2026-03-09 via Nuitee
W
Wesley solo_traveller gb
8
Pros:

Room was good, Breakfast was good.

Cons:

The spa had too many eople dive bombing into the pool. Got out fast. No lefeguard checking

2026-03-09 via Nuitee
K
Kayleigh couple gb
3
Not worth it
Pros:

Close to town centre

Cons:

Run down, jacuzzi cold, turned away from spa an hour before it shut before that’s last entry (wasn’t told) stains on quilts, tv didn’t work, breakfast looked like it had been sat for 6 weeks and most of the stuff was empty

2026-03-09 via Nuitee
A
Aiden couple gb
10
2026-03-08 via Nuitee
L
Lucy couple gb
5
2026-03-08 via Nuitee
C
Catrin family_with_children gb
8
Pros:

Super facilities and staff

Cons:

The bed wasn’t comfortable. Very firm.

2026-03-05 via Nuitee
J
Jack couple gb
10
2026-03-03 via Nuitee
D
Danielle couple gb
3
Room is outdated like 1970s not like the pictures shown on here one photo is what I paid for and the other is what I was
Pros:

Nice area and the restaurant is really good

Cons:

Room

2026-03-02 via Nuitee
J
Jessica couple gb
7
2026-03-02 via Nuitee
L
Lindo couple gb
7
2026-03-02 via Nuitee
S
Shawn couple gb
10
2026-03-02 via Nuitee
C
Charlotte couple gb
10
2026-03-02 via Nuitee