Mercure Newcastle George Washington Hotel Golf & Spa

Hotels
Mercure
7.8 (2267 reviews)
Stone Cellar Road , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful rooms
Great location
Cons:
Cleanliness issues
Food quality problems

Categories

Cleanliness
7.08
Some reviews mentioned cleanliness concerns such as the dirty ring marks and pre-existing items in the room.
Service
8.57
Several reviews praised the friendly and accommodating staff.
Location
8.57
Guests highlighted the nice and quiet location of the hotel.
Room Quality
8.07
Overall, rooms were described as beautiful and spacious, though some had issues.
Amenities
8.07
Facilities such as the spa received positive feedback despite being closed at times.
Value for Money
7.58
Some guests found the breakfast disappointing compared to expectations, impacting value perception.
Food and Beverage
6.58
Several complaints were made regarding food quality at breakfast, indicating room for improvement.
Overall Experience
7.88
Mixed feedback but overall enjoyable experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:51

Property Description

Luxurious Accommodation
Indulge in our newly refurbished bedrooms with modern amenities, including free WiFi and flat-screen TVs. Enjoy a cozy stay with tea/coffee facilities and complimentary ironing services.

Diverse Dining Options
Savor exquisite meals at our restaurant, brasserie, or lounge bar. Experience themed evenings on weekends and discover a culinary journey that will delight your taste buds.

Versatile Event Spaces
Host your events seamlessly in our versatile meeting rooms, including the spacious Washington Suite. Whether it's a corporate meeting or a special celebration, our facilities can cater to your needs.

Experience luxury, fine dining, and event excellence all in one place. Book your stay now for an unforgettable experience at our hotel.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2267 reviews
Cleanliness: 7.08
Service: 8.57
Location: 8.57
Room Quality: 8.07
Amenities: 8.07
Value for Money: 7.58
Food and Beverage: 6.58
Overall Experience: 7.88
A
Amy couple gb
10
Pros:

Great location. Lovely room.

Cons:

Inside the Pool the surrounding is abit grubby needs a good clean , when swimming could see dirty tiles

2026-02-14 via Nuitee
L
Lucy couple gb
8
2026-02-14 via Nuitee
G
Gemma Greenwood family_with_children gb
9
2026-02-14 via Nuitee
D
Dean couple gb
2
2026-02-13 via Nuitee
C
Chappell couple gb
10
Fab ! Far better than expected.
Pros:

Ease of access, lovely food, very helpful staff, very spacious room, shower always hot, comfy bed, stayed an extra night !

2026-02-13 via Nuitee
K
Kate couple gb
10
Very Nice Hotel with Good Amenities
Pros:

Car park was easy to park in. Access to the gym and pool as part of the room is great! Good breakfast choices.

Cons:

On the second morning we went to get breakfast and they were doing it to order (not buffet style).

2026-02-13 via Nuitee
A
Andrew couple gb
10
2026-02-12 via Nuitee
A
Angela couple gb
10
Pros:

Brilliant service clean room

Cons:

Nothing

2026-02-12 via Nuitee
H
Helliwell-morris solo_traveller gb
7
Nice hotel to stop at for work
Pros:

Room was very spacious, nice comfortable big bed. Wifi very good.

Cons:

Bathroom a little tired - shower needed updated - also a set height - prefer shower you can adjust. This is a big hotel, signage around the hotel was not always clear.

2026-02-12 via Nuitee
R
Robert couple gb
8
Lovely room nice staff. Check menu at restaurant (online different) and make sure you book.
Pros:

Excellent helpful staff and a very comfortable, well equipped room. Very well situated for visiting family over new years.

Cons:

Musty smelling corridors with no heating making them rather cold. Limited food choice and availability. Were turned away for dinner at 5.15 as they were too busy. (Only 4 in the restaurant at the time) told to try again about 9. Went elsewhere as didn’t want to risk it.

2026-02-09 via Nuitee
S
Shan couple gb
10
2026-01-31 via Nuitee
A
Ailsa solo_traveller gb
8
2026-01-30 via Nuitee
T
Toni couple gb
10
A family friendly hotel 10/10
Pros:

Been there a few times it's such a family orientated hotel, The staff are so welcoming on the front reception. Restaurant staff are very friendly and nothing seems to be too much trouble.

Cons:

Nothing all lovely

2026-01-28 via Nuitee
G
Gary solo_traveller gb
9
2026-01-27 via Nuitee
K
Kevin couple gb
7
2026-01-26 via Nuitee
T
Tanya couple gb
6
2026-01-25 via Nuitee
M
Marchbanks couple gb
10
2026-01-25 via Nuitee
A
Amy couple gb
10
Was fab
Pros:

Always love visiting the George Washington
All the staff are lovely and friendly :)

2026-01-25 via Nuitee
P
Paul couple gb
8
2026-01-25 via Nuitee
H
Hobson solo_traveller gb
9
2026-01-25 via Nuitee