The Frogmill Hotel

Hotels
8.8 (1064 reviews)
Shipton Oliffe Andoversford , Cheltenham , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Wonderful food
Cons:
Cleanliness issues
Breakfast availability problems
Service responsiveness issues

Categories

Cleanliness
7.8
Some reviews mentioned cleanliness issues, such as dirty carpets.
Service
9.3
Most reviews expressed satisfaction with staff friendliness and service quality.
Location
9.3
Great location mentioned multiple times, ideal for exploring the Cotswolds.
Room Quality
9.3
Room comfort and size were frequently praised, with various positive remarks.
Amenities
8.8
Amenities were good, but some mentioned missing items like dog bins outside.
Value for Money
8.3
Some concerns about breakfast value and charging issues.
Food and Beverage
8.8
Food quality was praised, particularly in the restaurant, though issues with breakfast timing were noted.
Overall Experience
8.8
General positive sentiment, despite some complaints regarding specific services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:50

Property Description

Luxurious Accommodation
The Frogmill Hotel, nestled in Cheltenham, offers a luxurious stay with beautifully appointed rooms featuring modern amenities like flat-screen TVs, coffee machines, and private balconies with garden views.

Scenic Surroundings
Surrounded by a picturesque garden and located near popular attractions like Sudeley Castle and Gloucester Cathedral, guests at The Frogmill Hotel can enjoy the serene beauty of the countryside while being close to key landmarks.

Exceptional Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar, offering a diverse menu of delectable dishes and refreshing drinks. With free WiFi, free parking, and a welcoming atmosphere, The Frogmill Hotel ensures a memorable and comfortable stay for all guests.

Book your stay at The Frogmill Hotel now for an unforgettable experience in Cheltenham!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for £15 per person per night when using an existing bed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1064 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
J
John • couple • gb
9
Perfect place to stay, highly recommend.
Pros:

Gorgeous hotel. Room was charming and worth the cost. Really lovely atmosphere and very charming. The whole staff team worked so hard. Beautiful garden area. Really lovely food. Overall excellent and will definitely be back again.

Cons:

Wish it had air con but the fan helped.

2026-06-27 • via Nuitee
C
Catalina • couple • es
7
2026-06-23 • via Nuitee
C
Charlotte • couple • gb
10
Beautiful property with fabulous staff!
Pros:

The beautiful location, architecture, atmosphere and quaint chocolate box feeling of the property. The food was really good and the staff were WONDERFUL!

2026-06-23 • via Nuitee
A
Alexandros • couple • gr
6
The hotel looks great from the outside but the room state and restaurant staff were not up to standard
Pros:

The old building from the outside with its terrace and garden

Cons:

1. The room was in bad shape, badly in need of repainting - photos attached
2. Restaurant staff did not remove staff from tables after diners left, they were very noisy with setting tables and talked between themselves loudly from one side of the restaurant to the other without respecting our presence. The food was also much below our expectations

2026-06-21 • via Nuitee
S
Sussex • solo_traveller • gb
9
Pros:

Great location and accommodation, and the steak and ale pie was fantastic

2026-06-17 • via Nuitee
S
Sarah • extended_group • gb
10
Pros:

The rooms, food, drinks, location were great!

Cons:

We had 4 rooms between 4 of us and we all commented on the mattresses.

2026-06-16 • via Nuitee
P
Paul • couple • gb
10
Lovely hotel, great food, characterful rooms, definitely recommend.
Pros:

Lovely room, bar and restaurant. Great location and food was excellent.
Plenty of parking, friendly staff.
Room had all facilities that you would expect.

Cons:

All good.

2026-06-15 • via Nuitee
E
Eleni • solo_traveller • gb
10
Very good
Pros:

Nice location and very polite staff

Cons:

Rooms need a bit of attention

2026-06-14 • via Nuitee
A
Amelia • couple • gb
4
No sleep due to paper thin walls, loud noises and banging from other rooms all night!
Pros:

It was a beautiful hotel/restaurant. Lovely outdoor bar to sit in the sun.

Cons:

Food was cold and had to be sent back. We hardly got any sleep at night as the noise and banging from other rooms was so loud! This was going well into the early hours of the morning. Walls were paper thin and we could hear other rooms conversations, sneezing etc. For the cost of the hotel we were very disappointed and unfortunately would not recommend.

2026-06-14 • via Nuitee
A
Amy • couple • gb
10
We will be back as soon as possible. Best stay for my partners birthday.
Pros:

Lovely property! Lovely location, staff we super attentive, welcoming, friendly and helpful. Room was comfortable, clean and full of everything you might need for a night or two away in my opinion.

Cons:

The doors aren’t sound proof meaning any movement outside your door you can hear.

2026-06-13 • via Nuitee
C
Claire • couple • gb
9
Idyllic location, beautiful character property, warm and friendly staff and great food.
Pros:

Wonderfully charming.

2026-06-12 • via Nuitee
P
pereira • solo_traveller • gb
9
2026-06-12 • via Nuitee
T
Terry • couple • gb
10
A brilliant location for a relaxing and romantic stay. Ideally located for Cotswold days out.
Pros:

We were there for a party. The staff were excellent and friendly and nothing was too much for them. The venue was superb, the food excellent and the service was good. The room was palatial, large and comfortable.

Cons:

Nothing

2026-06-05 • via Nuitee
G
Gaetano • family_with_children • it
10
Brilliant!
Pros:

Ristorante fantastico, colazione fantastica, staff fantastico, camere bellissime, posto incantevole. Gentilissimi con noi e con la nostra famiglia. Spettacolare!

Cons:

Assolutamente nulla, tutto meraviglioso

2026-06-05 • via Nuitee
A
alex • solo_traveller • gb
10
2026-06-01 • via Nuitee
M
Maria Marta • couple • ar
10
Excelente !! Nos queda un bellísimo recuerdo !
Pros:

Our experience at The Frogmill was truly unforgettable! We felt at home despite being more than 11,000 km away. The property, the food, and the exceptional service exceeded all our expectations.

We would return without hesitation and highly recommend it to anyone planning to visit the Cotswolds.

A special mention goes to Alejandro, who took wonderful care of us. He was attentive, professional, responsible, and always willing to help with a warm smile. His kindness made our stay even more special.

Thank you so much for everything! We will always keep the best memories of our time at The Frogmill. ❤️❤️❤️❤️

2026-05-30 • via Nuitee
G
Graham • solo_traveller • gb
8
2026-05-28 • via Nuitee
K
Karen • couple • gb
8
Great venue, comfortable room, great pub garden
Pros:

Lovely venue

Cons:

No fridge in the room

2026-05-27 • via Nuitee
D
Donnette • couple • gb
10
Absolutely loved the hotel! Our room was lovely!
Pros:

Everything! The most amazing garden, food was superb! Our room was amazing!

Cons:

Nothing!! Cannot fault it!

2026-05-26 • via Nuitee
A
Anne • solo_traveller • fr
9
À lovely place to stay for touring around the Cotswolds. Such friendly staff.
Pros:

The staff was very kind, cheery and very accommodating. They really went out of their way to make sure we had everything we needed.
Also it’s a very pretty place, and a great breakfast, and other meals.
The snacks (cookies) in the room were delicious !

Cons:

My room, although I had a more expensive room, had dust under the radiators and the chairs. However it was Easter weekend and so extremely full and busy.
The coffee was awful, so weak and not hot. I told the staff and I think they knew the machine needed some work.
The shower door was broken in one room but they came quickly to fix it.

2026-05-26 • via Nuitee