The Frogmill Hotel

Hotels
8.8 (985 reviews)
Shipton Oliffe Andoversford , Cheltenham , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Wonderful food
Cons:
Cleanliness issues
Breakfast availability problems
Service responsiveness issues

Categories

Cleanliness
7.8
Some reviews mentioned cleanliness issues, such as dirty carpets.
Service
9.3
Most reviews expressed satisfaction with staff friendliness and service quality.
Location
9.3
Great location mentioned multiple times, ideal for exploring the Cotswolds.
Room Quality
9.3
Room comfort and size were frequently praised, with various positive remarks.
Amenities
8.8
Amenities were good, but some mentioned missing items like dog bins outside.
Value for Money
8.3
Some concerns about breakfast value and charging issues.
Food and Beverage
8.8
Food quality was praised, particularly in the restaurant, though issues with breakfast timing were noted.
Overall Experience
8.8
General positive sentiment, despite some complaints regarding specific services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:50

Property Description

Luxurious Accommodation
The Frogmill Hotel, nestled in Cheltenham, offers a luxurious stay with beautifully appointed rooms featuring modern amenities like flat-screen TVs, coffee machines, and private balconies with garden views.

Scenic Surroundings
Surrounded by a picturesque garden and located near popular attractions like Sudeley Castle and Gloucester Cathedral, guests at The Frogmill Hotel can enjoy the serene beauty of the countryside while being close to key landmarks.

Exceptional Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar, offering a diverse menu of delectable dishes and refreshing drinks. With free WiFi, free parking, and a welcoming atmosphere, The Frogmill Hotel ensures a memorable and comfortable stay for all guests.

Book your stay at The Frogmill Hotel now for an unforgettable experience in Cheltenham!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for £15 per person per night when using an existing bed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 985 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
A
Andy • couple • gb
8
Nice quiet break with dinner, bed and breakfast
Pros:

It was perfect for us as it is fairly isolated. Nice rooms, bar and restaurant nicely presented. Food was great (dinner and breakfast).

Cons:

Staff, though friendly and helpful, were a little unprofessional at times, but generally okay.

2026-02-13 • via Nuitee
N
Nathan • couple • gb
10
2026-02-10 • via Nuitee
A
Avinash • couple • gb
9
Lovely quaint hotel nice bar and food
Pros:

Great hotel very cosy

Cons:

Nothing

2026-01-30 • via Nuitee
M
Mehdi Alexandre • couple • ae
9
Pros:

The lodging, the restaurant, the atmosphere, the bedding.

Cons:

I was not able to pay in cash .

2026-01-29 • via Nuitee
C
Chris • couple • gb
9
2026-01-29 • via Nuitee
D
Damian • couple • gb
9
Very nice stay with a great room and good food. Staff very friendly.
Pros:

Really nice room

Cons:

Small beer selection - no craft beers such as the local Deya Brewery

2026-01-27 • via Nuitee
D
Dominic • couple • it
9
2026-01-27 • via Nuitee
C
Coralie • couple • re
10
2026-01-27 • via Nuitee
R
Rosemary • couple • gb
8
A very pleasant experience and good venue for our anniversary celebrations.
Pros:

Breakfast fine

Cons:

If I’d booked direct the breakfast would have been included in the same price. I thought booking. com was the best deal as don’t stay in hotels often.

2026-01-26 • via Nuitee
E
Engku Nuranis Azlin • couple • my
9
Pros:

The restaurant

Cons:

We were charged for our daughters breakfast even though she was less than 2 years old

2026-01-26 • via Nuitee
I
IOANNIS • couple • gr
10
2026-01-24 • via Nuitee
S
Stephanie • couple • gb
7
Beautiful place and lovely food
Pros:

Beautiful place, lovely staff, nice food.

Cons:

The room was lovely although our curtains needed fixing as a lot of the hooks had broken so it made it look messy and in need of tlc.
Also under the bed was filthy and has items from previous customers.

2026-01-22 • via Nuitee
H
Hope • couple • gb
10
2026-01-22 • via Nuitee
G
gemma • couple • gb
10
2026-01-20 • via Nuitee
H
Holly • family_with_children • gb
10
Our stay at The Frogmill was absolutely perfect, beautiful rooms, delicious food, friendly staff.
Pros:

Our stay at The Frogmill was great, the hotel was super cosy and homely. The rooms were beautifully decorated with a modern yet comfortable feel and were really spacious too. The food was exceptional, with a great evening menu in the restaurant and plenty of variety at breakfast. The staff were brilliant, so friendly and nothing was too much trouble. We took our two dogs, and it was perfect for them as well.

Cons:

There was nothing we didn’t like about our stay at The Frogmill, it was fantastic. The only thing we did struggle with was storage space for our clothes. We stayed in both the Suite and the Signature Room, and found there wasn’t quite enough storage for our things but we are over packers. 😂

2026-01-19 • via Nuitee
S
Sharmila • family_with_children • gb
7
2026-01-19 • via Nuitee
C
Cherniece • couple • gb
10
Absolutely incredible stay
Pros:

Absolutely stunning grounds and building
Perfectly picturesque
Every meal we had was incredible
All staff were highly accommodating, friendly and welcoming especially Kelwyn who made our stay and proposal perfect.
We will definitely be returning, thank you Frogmill!

Cons:

Nothing not to like

2026-01-19 • via Nuitee
G
Georgia • couple • gb
10
2026-01-19 • via Nuitee
B
Bethany • couple • gb
5
2026-01-19 • via Nuitee
J
James • solo_traveller • gb
10
2026-01-19 • via Nuitee