Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great customer service
Spacious rooms
Good location
Cons:
Cleanliness issues upon arrival

Categories

Cleanliness
8.65
Found a huge clump of hair on the carpet and hair on the bathroom floor upon arrival.
Service
10
Exceptional customer service, especially from Kenneth and helpful staff.
Location
9.62
Great location close to major attractions.
Room Quality
9.66
Rooms were nice, spacious, and clean, though initial check-in experience was not ideal.
Amenities
9.61
Well-maintained gym facilities and all essential amenities available.
Value for Money
9.64
The service and facilities align well with the hotel rating.
Food and Beverage
9.6
Diverse and high-quality breakfast options offered.
Overall Experience
10
A largely positive experience with exceptional staff responsiveness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:23

Property Description

Luxurious Living at Kempinski Residences & Suites, Doha

Breathtaking Views and Modern Comforts: The tallest tower in West Bay, Kempinski Residences & Suites offers stunning views of the Arabian Gulf. The spacious suites, complete with fully equipped kitchens and free Wi-Fi, provide a perfect blend of luxury and convenience.

Wellness & Leisure: Unwind at the state-of-the-art pool or stay active at the well-equipped gym in the Wellness & Leisure Centre. Parents can relax while kids enjoy the playroom and engaging activities like Arts & Crafts.

Prime Location: With City Centre Doha Mall, the Corniche Promenade, and other attractions just a short drive away, Kempinski Suites is the ideal choice for both leisure and business travelers.

Experience luxury and comfort at Kempinski Residences & Suites, Doha. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for QAR 175 per person per night when using an available extra bed.
    People 12 years old and over stay for QAR 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 949 reviews
Cleanliness: 8.65
Service: 10
Location: 9.62
Room Quality: 9.66
Amenities: 9.61
Value for Money: 9.64
Food and Beverage: 9.6
Overall Experience: 10
S
shefalyp2026 Family
10
Impeccable experience 👌
Pros:

We had an amazing stay, celebrating my daugher second birthday! The staff were welcoming, professional and friendly. A special Thanks to Mr Kenneth & Ms Siham. The room was spotless and comfortable, and the service exceeded our expectations. Highly recommended and we will definitely come back. Thanks a lot.

2026-05-14 via Tripadvisor
Z
zerriinozkn Friends getaway
10
Cleaning
Pros:

Dhan & suhairah are amazing, thank you for the cleaning ✨🤍

2026-05-12 via Tripadvisor
S
stevenrO6099JQ Business
10
Class act, best experience
Pros:

I would like to express my deepest gratitude to the staff and personnel of the Kempinski. I have lived at the Kempinski for over four years, and the management has done an excellent job in selecting the right people for their team. I am always greeted with a warm smile that makes me feel right at home.

Recently, I had a serious accident at work and underwent surgery for a ruptured patella. After my surgery, the staff sent me a thoughtful “get well” fruit basket and note. It may seem like a small gesture, but it meant the world to me.

I am especially grateful to my housekeepers, the IT team, front desk staff, valet parking attendants, and bellmen. I have never experienced hospitality quite like what I receive here at the Kempinski.

I want to extend special thanks to Michael, my former housekeeper, who did an outstanding job and whose recent promotion I am thrilled about. My current housekeepers, Ariful and Suhaira, know exactly what I need and are both incredibly kind and professional. I would also like to thank Sarah, the housekeeping manager, who always ensures that everything is taken care of.

To IT specialist Mohammad Suleman, thank you for always being so responsive—whenever I have any technical issues, you are there within minutes.

Finally, I would like to express my utmost respect and appreciation to the following people: Ms. Chau, Krishna, Nizam, Niranjan, Prakash, Nihel, Ouiam, Siham, Khendy, Maneesh, and Marwane. They are all exceptionally professional and consistently go above and beyond to make me feel comfortable and ensure that my experience here is the best it can be.

I highly recommend this amazing hotel, which truly meets all your needs.

2026-05-07 via Tripadvisor
C
carolcL2141FC Solo travel Doha
10
Thank you Kempinski Family
Pros:

Kempinski West Bay is the best choice! I live here for 1 and a half years and I can't live anywhere else after experiencing this hotel.

The facilities are amazing, the staff are unbelievably polite, specially Rajim (housekeeping's supervisor) and all his team!
Security, front desk, gym and pool staff, they are all wonderful!

Thank you Kempinski Family

2026-04-30 via Tripadvisor
M
M9640ZGrobinf Solo travel
10
Great gym, nice and clean
Pros:

Wonderful facilities, and the housekeeping have been a godsend (thank you Rajim)

2026-04-30 via Tripadvisor
5
562arvinh Family
10
Very good service
Pros:

They are good person and good behaviour and clean cleaning very good specially Annet, Dhan and Emily.and also I am so happy with supervisor Sarrah for checking sng making sure all is well is our suite and for being anytime available for us.

2026-04-23 via Tripadvisor
0
0559559519 solo_traveller sa
5
Cons:

كان المفرش. متسخ. جدا...للأسف...كما. وجدنا. في. الدواليب اغراض. تخص الساكن ا السابق ...وكذلك. سيرميك الفندق قديم

2026-04-22 via Nuitee
محمد couple qa
10
2026-04-22 via Nuitee
الهاجري couple qa
9
2026-04-21 via Nuitee
D
Dina couple us
8
Pros:

Everything was good, except we found hair on our fruit salad, we called the kitchen and they did replace the fruit, but no follow up no apology. We found that odd.

2026-04-20 via Nuitee
A
AlexaJ_618 Family Doha
10
Kempinski west Bay your absolut pick for anything, long stay, short stay...the staff are pike family to us
Pros:

I would like to take a moment to thank mr.Nizam from the Front Office team. The employee of Kempinski proves to respect the motto "serving the extra mile and serving the impossible". The never say NO attitude and caring is what makes the repeat business. It is my mother's birthday and he made the effort to blow up my birthday silver baloon with the tools they have.
I am truly touched with his gesture and the perfect coordination internally to deliver that baloon along with the Kempinski cake from management. Thank you all for this lovely gesture during my mother's visit.

2026-04-19 via Tripadvisor
G
Global822374 Family
10
Absolutely the best in Doha
Pros:

Absolutely the best. Highly recommend. After 4 years living at the Kempinski, I just completed my move out check with Rajin from housekeeping who is one of the many outstanding staff here. We had a consistent 5 star experience. I can’t say enough about this well managed hotel and the quality of the staff, service, cleanliness, atmosphere, facilities, amenities, location, apartments, rooms and views. We were never disappointed but often surprised by the exceptional professional service and experience living at the Kempinski Residences & Suites. My wife and I are very sad to be leaving our “home” at the Kempinski. We would like to extend our sincere thanks and appreciation to all the staff and management who made our life and experience in Qatar so wonderful.

2026-04-15 via Tripadvisor
6
692tamieb Family
10
Nice
Pros:

The experience was great rizvan and Islam we’re very good thank you

2026-04-14 via Tripadvisor
A
as101g Solo travel London, England
10
The Staff make this a special place and worth staying in.
Pros:

A good hotel where the staff make it special. Its aging well, but not as large common areas as other similar hotels. Rooftop restaurant was good and good high quality.
Rooms are a good size, clean, comfortable and well equipped.
Front Office, Security, Cleaning and Concierge staff all deserve a mention for going beyond the call of duty and being helpful and kind. I cant remember all the names but Manish, Chau, Nilanjan and Krishna were most kind.
Gym staff, Claire, Shiva, Francis and Ibrahim are especially excellent and a credit to the Hotel.
I guess some of the credit goes to the management for employing and training all the staff. But all the staff made my room, home from home. I was there 8 months! What more can I say? All my friends and family who visited me were very complimentary.

2026-04-13 via Tripadvisor
C
charldont Solo travel
10
Comfy Place and Excellent Customer Service.
Pros:

Ken from the reception provided excellent customer service ensuring that I have a relaxing stay at the apartment.

2026-04-10 via Tripadvisor
5
540chadik Family
10
Premium convenience
Pros:

Premium service, welcoming team, dedicated staff, fast attendance to various requests.
Special care for cleanliness.
Convenient location.
Variety of F&B services.
Superior Gym and pool atmosphere

2026-04-08 via Tripadvisor
A
Abdullah Alnofal family_with_children sa
9
Pros:

The location

Cons:

The parking is a bit crowded during seasons and holidays.

2026-04-08 via Nuitee
C
Cruiser12032699435 Couples Doha
10
A place made special by its people, year after year
Pros:

We have been living at this property since 2017, and it truly feels like home thanks to the incredible people who run it.

A special mention to the General Manager, Eyad, who is extremely hands-on and has always been there for us, no matter the situation. His approach and accessibility make a real difference.

What really stands out is the team across all levels. The housekeeping team, led by Kapil, is consistently reliable and attentive. The engineering and maintenance teams, especially Amir and his team, are always prompt and efficient whenever anything needs attention.

The front office staff (Maneesh, Chau, Nihel) and bell staff—Krishna, Prakash, Niranjan, and Nizam—are always courteous, helpful, and welcoming, making everyday interactions pleasant. Needless to say I’d have missed out on some of the names, but what matters is the folks here —from leadership to junior staff and those working behind the scenes—who make this place special and ensure a comfortable and well-managed living experience.

2026-03-30 via Tripadvisor
A
ALI couple sa
8
Pros:

موقعه جميل
موظفين خدومين جدا

Cons:

السعر شوي غالي

2026-03-19 via Nuitee
A
abdullaziz couple sa
7
Pros:

نظيف والاستقبال راقين خصوصاً البنت التونسية

Cons:

المواقف .. يحتاج تمشي حتى تصل للبي
اللبي صغير على فندق راقي
السعر غالي

2026-03-12 via Nuitee