Hampton Inn and Suites New Iberia

Hotels
•
Hampton Inn
7.9 (235 reviews)
400 Spanish Towne Boulevard , New Iberia , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/pleasant staff
Good, central location
Comfortable room/bed noted by some
Brand familiarity (repeat stays)
Some guests reported a good/excellent breakfast
Cons:
Dirty/green pool and mold/water damage in bathrooms
Elevators out of order or unreliable
Front door and laundry area issues
Received different room type than booked; booking.com issues
Billing problems (holding charges, charged for extra nights)
Poor front-desk communication and responsiveness
Leak in hall ceiling
Room maintenance issues (nightstand falling, hard bed)

Categories

Cleanliness
6.5
Multiple reviews report dirty/green pool, black mold and water damage in bathrooms and general lack of deep cleaning; cleanliness is below expected standard.
Service
9
Staff frequently described as pleasant and friendly, but front-desk communication and responsiveness were inconsistent (delays, holding charges, staff absent or smoking outside).
Location
9.2
Consistently praised across reviews as a good, convenient location close to everything.
Room Quality
7
Mixed: comfortable beds noted by some but issues reported (received wrong room type, nightstand falling off wall, hard beds, bathroom water damage).
Amenities
6.8
Significant amenity problems reported: pool unusable/dirty, elevators frequently out of service, laundry area and front door issues.
Value for Money
7
Guests questioned value due to maintenance and cleanliness problems and billing issues (double/extra charges); some feel a partial refund is warranted.
Food and Beverage
8.5
Mixed feedback on breakfast — some call it excellent while others say little effort was made; overall serviceable but inconsistent.
Overall Experience
9.2
Overall mixed but skewing positive on stopover suitability due to location and friendly staff despite notable maintenance and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Accommodations
Experience modern rooms with 10.5-foot ceilings and stylish dark wood furniture at New Iberia Hampton Inn. Each room is equipped with a coffee maker, work desk, and free Wi-Fi for your convenience.

Convenient Amenities
Enjoy complimentary access to the business center, gym, and laundry facilities during your stay. Need a quick snack? Visit the on-site snack shop for a treat any time of day.

Explore Nearby Attractions
Discover the rich history of the area with Shadows-on-the-Teche estate just 2.7 miles away and the Tabasco sauce factory a short 6-mile drive from the hotel. Don't forget to visit Rip Van Winkle Gardens, only a 15-minute drive away.

Book your stay at Hampton Inn and Suites New Iberia for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LFT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 235 reviews
Cleanliness: 6.5
Service: 9
Location: 9.2
Room Quality: 7
Amenities: 6.8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 9.2
B
Brenda • couple • us
10
Pros:

Staff was great

2026-11-02 • via Nuitee
K
Karen • family_with_children • us
4
The staff was nice, but was not a pleasant stay because of the elevator issue.
Pros:

The staff was pleasant.

Cons:

The elevator was down most of the time we were there. I stayed with my cousin because I am handicapped and had trouble doing the stairs. My daughter has back issues and every day we were told someone was coming to fix the elevators. After it was fixed that wasn’t shared and the signs were still on the elevator. The front door and the family laundry area had issues working as well. I really feel I should be refunded part of the cost.

2026-10-22 • via Nuitee
W
William • couple • us
7
Pros:

Stayed many times. Like the brand and location

Cons:

Elevators not working, front door broken. Leak in hall ceiling.

2026-10-08 • via Nuitee
A
Anaiya • solo_traveller • us
8
2026-09-10 • via Nuitee
A
Antoine • family_with_children • be
9
2026-09-10 • via Nuitee
G
Gernot • solo_traveller • at
9
Pros:

Bekam glaich Wasserflascher

Cons:

Pool hättew größer sein konen

2026-09-02 • via Nuitee
D
Dorthea • family_with_children • us
10
Pros:

Everything

2026-08-28 • via Nuitee
K
kees V1 • couple • nl
9
2026-08-18 • via Nuitee
W
Warren • couple • us
9
2026-08-17 • via Nuitee
R
Rachel • family_with_children • us
3
Dirty green pool, dirty moldy bathroom with apparent water damage and black mold
Pros:

The location was good and the bed was comfortable.

Cons:

I booked and paid for a suite, I received a regular room. Hotel couldn’t refund difference bc it came through booking.com
Also!! Booking.com has no way to really “reserve” or guarantee the type of room you select!!
The pool was unusable and one of the main reasons I booked at a hotel. For my kids to use the pool, it was the kind of thing UTI’s come from and I wouldn’t stick my toe in it. The bathroom has obvious water damage and black mold on the toilet. You can tell they only sweep and that floor probably hasn’t seen a mop since 1992.

2026-08-17 • via Nuitee
J
Jane • couple • us
2
Unconsiderate of people health and safety
Pros:

It was clean and looks cation close to everything !

Cons:

Elevator stayed broke
Water on floor

2026-08-15 • via Nuitee
T
Taquan • couple • us
10
2026-08-14 • via Nuitee
V
Vanessa • family_with_children • us
8
2026-08-11 • via Nuitee
C
Caitlin • couple • us
1
2026-08-08 • via Nuitee
C
Capricia • couple • us
10
2026-07-19 • via Nuitee
J
James • solo_traveller • us
9
2026-07-18 • via Nuitee
J
John • couple • us
3
Not good.
Cons:

It seemed nasty and dirty. Night stand was falling off the wall. Bed was hard and uncomfortable. Pool was disgusting. Elevators was on their last leg and very scary. They were even out of order for a time. It seemed like there was very little effort put into the breakfast. Staff was nice but always outside smoking or vaping.

2026-07-16 • via Nuitee
C
Clark • solo_traveller • us
10
2026-07-13 • via Nuitee
M
Myrah • couple • us
9
2026-07-05 • via Nuitee
G
germaine • solo_traveller • us
9
2026-06-23 • via Nuitee