The Olsen Melbourne Art Series

Hotels
Art Series
8.6 (1885 reviews)
637 - 641 Chapel Street, South Yarra , Melbourne , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Room quality concerns

Categories

Cleanliness
7.98
Some reviews noted cleanliness issues, including filthy conditions and broken furniture.
Service
9.45
Multiple reviews praised the friendly and helpful staff, ensuring a positive service experience.
Location
9.49
The location was consistently described as great, ideal for various city activities.
Room Quality
7.94
Mixed feedback with some rooms noted as comfortable, while others had issues with old mattresses and broken furniture.
Amenities
8.47
Amenities were mentioned positively but had some drawbacks like electronic issues with keys.
Value for Money
7.93
Some guests found the hotel overpriced relative to the room quality and facilities offered.
Food and Beverage
8.48
Breakfast received positive remarks, although some general information was found lacking.
Overall Experience
9.05
General sentiment was positive despite some issues, resulting in a good overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:56

Property Description

Luxurious Boutique Hotel in the Heart of South Yarra

Modern Accommodation with Kitchenettes
Experience modern and contemporary decor in each room at The Olsen, complete with kitchenettes for your convenience. Enjoy stunning views of South Yarra and Toorak, along with unique prints by renowned painter John Olsen.

Relaxation and Dining Options
Indulge in the large glass bottom swimming pool, rejuvenate at the day spa, and dine at the contemporary restaurant and bar. The Olsen offers a perfect blend of relaxation and culinary delights.

Prime Location for Shopping and Dining
Located in Melbourne's prime shopping district, The Olsen is surrounded by trendy cafes, restaurants, and boutiques. Immerse yourself in the vibrant culture of Chapel Street during your stay.

Ready to experience luxury and convenience at The Olsen? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that South Yarra is currently experiencing construction works in the area, which at times may cause excess noise nearby the hotel. For more information, please contact the property using the contact details found on the booking form. Car parking is available on site: - Self-parking is AUD 32 per day or AUD 8 per hour Please note car parking is limited and and subject to availability. Please note that the pool usage is subject to availability at the hotel's discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1885 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 9.05
D
Dan solo_traveller au
10
2026-04-11 via Nuitee
Q
qing couple au
5
Will not recommend to friends and family
Pros:

Great location
Good concept

Cons:

The worst pillow you could ever have. It’s too tall, too hard and if you look inside, it is too old and not clean
One reception lady is mostly arrogant and the restaurant staff are inattentive.
The food is nice though
Room decor is dated and cluttered.

2026-04-11 via Nuitee
solo_traveller au
9
2026-04-10 via Nuitee
M
Mark couple au
8
2026-04-10 via Nuitee
M
Mike family_with_children au
9
2026-04-10 via Nuitee
L
Luke couple au
10
2026-04-09 via Nuitee
F
Fiona extended_group au
8
2026-04-09 via Nuitee
M
Maria-Ramona solo_traveller au
9
2026-04-08 via Nuitee
P
Peter family_with_children ie
8
Melbourne Visit
Pros:

Free sweets in lobby every day😄
Hotel was clean and comfortable.
Very near the station and area has a good choice of places to eat.
Supermarket just across the road.

Cons:

No room cleaning on holiday weekends but not a major issue.

2026-04-08 via Nuitee
S
Simbarashe couple au
9
2026-04-06 via Nuitee
L
Lisa couple au
9
Great hotel and perfect location
Pros:

Lovely hotel in a perfect location

Cons:

Nothing

2026-04-06 via Nuitee
A
Anna solo_traveller nz
9
2026-04-05 via Nuitee
K
Kerry solo_traveller au
10
2026-04-05 via Nuitee
J
John solo_traveller au
10
2026-04-04 via Nuitee
L
Lisa couple au
8
2026-04-04 via Nuitee
S
Serrin couple au
7
2026-04-02 via Nuitee
W
Wong couple au
8
Pretty good 3 day stay
Pros:

Location
Amenities in room were good - kitchen

Cons:

2 single beds joined together

2026-03-31 via Nuitee
T
Trish solo_traveller au
10
Great spot, clean and lovely staff
Pros:

Great location. Clean and lovely staff

Cons:

NA

2026-03-30 via Nuitee
S
Sean couple au
10
2026-03-30 via Nuitee
S
Sue couple au
8
Pros:

The check in is a very smooth process which is great. The staff are nice and friendly.

Cons:

I don't like the bathroom sign that says that "cleaning in progress" that is left out every time I have stayed with you. In the main foyer. This issue should be dealt with, and you nearly trip over the sign so it's a lazy way of dealing with a busy public area. Most people need the toilets if they are travelling.

2026-03-30 via Nuitee