The Olsen Melbourne Art Series

Hotels
•
Art Series
8.6 (1771 reviews)
637 - 641 Chapel Street, South Yarra , Melbourne , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Room quality concerns

Categories

Cleanliness
7.98
Some reviews noted cleanliness issues, including filthy conditions and broken furniture.
Service
9.45
Multiple reviews praised the friendly and helpful staff, ensuring a positive service experience.
Location
9.49
The location was consistently described as great, ideal for various city activities.
Room Quality
7.94
Mixed feedback with some rooms noted as comfortable, while others had issues with old mattresses and broken furniture.
Amenities
8.47
Amenities were mentioned positively but had some drawbacks like electronic issues with keys.
Value for Money
7.93
Some guests found the hotel overpriced relative to the room quality and facilities offered.
Food and Beverage
8.48
Breakfast received positive remarks, although some general information was found lacking.
Overall Experience
9.05
General sentiment was positive despite some issues, resulting in a good overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:56

Property Description

Luxurious Boutique Hotel in the Heart of South Yarra

Modern Accommodation with Kitchenettes
Experience modern and contemporary decor in each room at The Olsen, complete with kitchenettes for your convenience. Enjoy stunning views of South Yarra and Toorak, along with unique prints by renowned painter John Olsen.

Relaxation and Dining Options
Indulge in the large glass bottom swimming pool, rejuvenate at the day spa, and dine at the contemporary restaurant and bar. The Olsen offers a perfect blend of relaxation and culinary delights.

Prime Location for Shopping and Dining
Located in Melbourne's prime shopping district, The Olsen is surrounded by trendy cafes, restaurants, and boutiques. Immerse yourself in the vibrant culture of Chapel Street during your stay.

Ready to experience luxury and convenience at The Olsen? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that South Yarra is currently experiencing construction works in the area, which at times may cause excess noise nearby the hotel. For more information, please contact the property using the contact details found on the booking form. Car parking is available on site: - Self-parking is AUD 32 per day or AUD 8 per hour Please note car parking is limited and and subject to availability. Please note that the pool usage is subject to availability at the hotel's discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1771 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 9.05
N
Nick • couple • au
10
Fine
Pros:

Close to work art and character

Cons:

Tv don’t work
Expensive and breakfast extra.

2026-02-14 • via Nuitee
M
Mandy • couple • au
10
2026-02-13 • via Nuitee
D
David & Sandra • extended_group • au
10
Cons:

Lifts were

2026-02-13 • via Nuitee
J
Jodie • extended_group • au
10
Excellent two day get away with the kids. Great facilities and location. Clean.
Pros:

Location, cleanliness, good staff. Pool.

Cons:

Nothing I didn’t like

2026-02-13 • via Nuitee
W
william • solo_traveller • au
5
Fair, but there are better choices.
Pros:

Comfortable. The art theme added some interest

Cons:

Windows were so disgustingly dirty impeding the nice view. A bag of rubbish was left in the hallway. Expensive car parking.

2026-02-13 • via Nuitee
Šárka • family_with_children • cz
7
Pros:

Dobrá lokace, výborné snídaně

Cons:

Velmi malý pokoj,pokud máte vice zavazadel,nejsou kam dát.

2026-02-12 • via Nuitee
H
Helen • couple • au
10
Wonderful stay and wonderful staff
Pros:

The location and the rooms were wonderful

2026-02-12 • via Nuitee
C
Coastal16163611313 • Business • Brighton, Bayside, Greater Melbourne, Victoria
10
Excellent Location
Pros:

Excellent location, friendly staff and comfortable accomodation. I’ve always enjoyed staying at The Olsen and highly recommend for visitors on vacation or business.

2026-02-11 • via Tripadvisor
E
Evan • couple • au
8
Pros:

Help from the desk clerk(s) as to how to move around the city.

Room quiet

Cons:

Kitchen equipment rather sparse and some inappropriate eg. size of spoons for cutlery.

drinks etc for sale too expensive.

2026-02-11 • via Nuitee
D
David • solo_traveller • au
8
Very Good
Cons:

The gym

2026-02-10 • via Nuitee
J
JOHN • couple • gb
8
Overall very enjoyable apart from the issue mentioned above. I have praised The Olsen to friends and will definitely be
Pros:

Everything

Cons:

There was an issue at check in which was eventually resolved and I was delighted with my upgrade to balcony suite No 102. I was originally charged an extra $30 per night for my 2-night stay. Jess kindly refunded both nights due to my fridge not working and the issue at check in. Don’t lose her! She is a great asset to your team. Excellent attitude.

2026-02-10 • via Nuitee
S
stella • solo_traveller • it
8
Cons:

Breakfast included in the room rate was a bit poor

2026-02-09 • via Nuitee
M
Michelle • family_with_children • au
10
2026-02-09 • via Nuitee
M
Mike • couple • nz
6
Disappointing. As a regular visitor to Melbourne, will not stay at The Olsen again.
Pros:

Great Pool, Great location

Cons:

Poor maintenance - cupboard doors in bathroom in need of attention; ants in room; had to request room to be serviced; glass walled bathroom is a fail; no cups, just unpleasant mugs; no tea towel; restaurant expensive but below average

2026-02-08 • via Nuitee
S
Sandie • couple • au
10
2026-01-31 • via Nuitee
L
Lizabeth • couple • au
8
Pros:

Tooth brush delivered to room super fast and late check out when requested so as to finish zoom meeting

2026-01-31 • via Nuitee
S
sydneyranger • Couples • Milsons Point, North Sydney, Greater Sydney, New South Wales
6
Time for a refresh - hotel and staff
Pros:

Recent visitor during the Australian Open and have stayed here previously but not for a while. Accor Platinum member. Staff at Reception and in the Restaurant / Bar were perfunctory - breakfast not good value for the price, and friends found the service patchy. As others have noted the hotel is getting tired but the balcony rooms are spacious and well appointed, and South Yarra is a great neighbourhood for food and drink so it's a line ball call - if you get a good rate probably worth it but if not shop around.

2026-01-30 • via Tripadvisor
B
Brown • couple • au
10
2026-01-30 • via Nuitee
G
Gary • couple • au
9
2026-01-29 • via Nuitee
M
Marie • couple • au
8
2026-01-28 • via Nuitee