The Olsen Melbourne Art Series

Hotels
Art Series
8.6 (1771 reviews)
637 - 641 Chapel Street, South Yarra , Melbourne , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Room quality concerns

Categories

Cleanliness
7.98
Some reviews noted cleanliness issues, including filthy conditions and broken furniture.
Service
9.45
Multiple reviews praised the friendly and helpful staff, ensuring a positive service experience.
Location
9.49
The location was consistently described as great, ideal for various city activities.
Room Quality
7.94
Mixed feedback with some rooms noted as comfortable, while others had issues with old mattresses and broken furniture.
Amenities
8.47
Amenities were mentioned positively but had some drawbacks like electronic issues with keys.
Value for Money
7.93
Some guests found the hotel overpriced relative to the room quality and facilities offered.
Food and Beverage
8.48
Breakfast received positive remarks, although some general information was found lacking.
Overall Experience
9.05
General sentiment was positive despite some issues, resulting in a good overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:56

Property Description

Luxurious Boutique Hotel in the Heart of South Yarra

Modern Accommodation with Kitchenettes
Experience modern and contemporary decor in each room at The Olsen, complete with kitchenettes for your convenience. Enjoy stunning views of South Yarra and Toorak, along with unique prints by renowned painter John Olsen.

Relaxation and Dining Options
Indulge in the large glass bottom swimming pool, rejuvenate at the day spa, and dine at the contemporary restaurant and bar. The Olsen offers a perfect blend of relaxation and culinary delights.

Prime Location for Shopping and Dining
Located in Melbourne's prime shopping district, The Olsen is surrounded by trendy cafes, restaurants, and boutiques. Immerse yourself in the vibrant culture of Chapel Street during your stay.

Ready to experience luxury and convenience at The Olsen? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that South Yarra is currently experiencing construction works in the area, which at times may cause excess noise nearby the hotel. For more information, please contact the property using the contact details found on the booking form. Car parking is available on site: - Self-parking is AUD 32 per day or AUD 8 per hour Please note car parking is limited and and subject to availability. Please note that the pool usage is subject to availability at the hotel's discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1771 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 9.05
G
Grace family_with_children au
10
2026-03-14 via Nuitee
V
Vanida couple au
7
2026-03-14 via Nuitee
W
Wade family_with_children au
10
2026-03-13 via Nuitee
A
Aaron family_with_children au
8
2026-03-10 via Nuitee
H
hayley couple au
10
2026-03-08 via Nuitee
H
Helen extended_group au
10
Staff are fabulous. The restaurant is excellent for breakfast. We walked to the F1 and St Kilda, gre
2026-03-08 via Nuitee
K
Kyriakos solo_traveller au
10
2026-03-05 via Nuitee
J
JOHN solo_traveller gb
10
I will definitely be returning to The Olsen. Loved it!
Pros:

I stayed at The Olsen for the first 2 nights of my 6 weeks Oz vacation in January 2026 and was so impressed that I booked again for my final night earlier this week. The perfect way to start and end a vacation. I had stayed at The Cullen for the time on my vacation last year and was very happy with my suite and equally impressed by the level of service. A friend suggested I try The Olsen this time. All the staff were extremely friendly and the level of service was impressive. In particular, Jess, who went the extra mile to ensure my stay was enjoyable. I had ungraded to a balcony suite on my first visit in January and requested the same suite for my final night. Jess was able to kindly oblige with my request so once again, I left The Olsen a happy traveller and will definitely be returning ... hopefully to Suite 102 with the swimming pool conveniently situated right opposite my suite! Thanks to everyone at The Olsen. I wish you all a happy and safe 2026. JCR

Cons:

No complaints. See above

2026-03-04 via Nuitee
R
Richard couple gb
9
2026-03-04 via Nuitee
J
James solo_traveller au
4
Comfortable enough for an overnight
Pros:

Good location and service at a fair price.

Cons:

In need of maintenance now. Door to room barely shut. Sink in bathroom badly stained. Rough around the edges

2026-03-03 via Nuitee
D
Darren couple au
8
2026-03-03 via Nuitee
C
Charles extended_group au
10
2026-03-02 via Nuitee
H
Hannah family_with_children au
10
Reception team were amazing and made our stay extra special. Breakfast at the restaurant was delicious. Would definitely
Pros:

Great design and location. Modern, clean and fresh!

2026-03-02 via Nuitee
A
Amara couple au
10
2026-03-02 via Nuitee
B
Brooke extended_group au
9
An icy pole, a lolly bar, friendly staff and a hotel that felt like home ❤️
Pros:

From the moment we walked in to check in we felt so very welcomed. The lovely lady behind the counter was absolutely amazing, even fielding calls from a guest who was shall I say unruly on the phone! To the lolly bar and icy poles on arrival to just the sense of being in a lovely hotel it was clearly evident how relaxing and enjoyable this stay was. The rooms were wonderful and well laid out (for a studio). I have never stayed at the Olsen but I will definitely be back.

Cons:

Unfortunately there was limited parking however straight across the road there was another carpark with plenty of room and weekend rates.

2026-03-01 via Nuitee
J
Jeanine extended_group au
10
great stay, great location, great team!
Pros:

Well-presented deluxe twin room. Great value.

2026-03-01 via Nuitee
K
katrina couple au
7
Pros:

So close to shops, cafe and restaurants

Cons:

The pillows were terrible

2026-03-01 via Nuitee
L
Lucy extended_group au
6
We wanted a luxury spa staycation in a lively location … we got the lively location
Pros:

The location was great

Cons:

The marketing photos were very misleading. The pool area is very neglected and most rooms don’t have access to the rooftop spa, which isn’t made clear. Our room was not made up

2026-03-01 via Nuitee
R
Riley couple au
8
2026-03-01 via Nuitee
C
Celeste couple au
10
Just wonderful!
Pros:

Good sized room with good facilities and VERY comfortable bed!

Cons:

Our room wasn’t ready when we arrived at 4pm

2026-03-01 via Nuitee