Hotel Gibbs Downtown Riverwalk

Hotels
8.8 (1470 reviews)
105 North Alamo , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Location
Breakfast options
Helpfulness of staff
Cons:
Cleanliness issues
Room size
Construction noise

Categories

Cleanliness
7.69
Several reviews indicate rooms were not clean, with specific mentions of dust and dirty floors.
Service
9.66
The staff was described as helpful and accommodating, though there were complaints about responsiveness.
Location
9.7
Location near attractions was frequently highlighted, though impacted by construction noise.
Room Quality
8.15
Room size and conditions were criticized, with reports of small rooms and broken furniture.
Amenities
8.68
Some amenities were noted positively, but functionality issues with rooms impacted overall satisfaction.
Value for Money
8.14
Negative remarks on parking costs and room quality affected perceived value.
Food and Beverage
9.69
Breakfast received praise consistently, contributing positively to the overall experience.
Overall Experience
8.66
Overall experience varied widely from very positive to very negative based on room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:23

Property Description

Prime Location near Alamo and Riverwalk

Modern Amenities and Dining Options

Nearby Attractions and Entertainment

Book your stay at Hotel Gibbs now to experience the best of San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1470 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.69
Overall Experience: 8.66
K
Karri • solo_traveller • us
10
Loved it.
Pros:

Great location

Cons:

Nothing

2026-02-14 • via Nuitee
J
Jennifer • couple • us
10
2026-02-13 • via Nuitee
S
Saintuya • extended_group • us
10
Wonderful
Pros:

Location, breakfast

Cons:

I liked the hotel

2026-02-12 • via Nuitee
Y
Yasmeen • couple • us
10
2026-02-12 • via Nuitee
T
Tommy • couple • us
10
Excellent place to stay with your furry companions and a stellar breakfast spread.
Pros:

It was very well located to the Alamo and other downtown sights. The hotel is the most dog friendly hotel in the city and the pet fees were surprisingly low compared to other places around. Hotel Gibbs has the best breakfast spread of any hotel I have ever been as well.

2026-02-12 • via Nuitee
M
Maricruz • couple • us
10
I loved the area so close to where we needed to be
Pros:

Location / price

Cons:

N/A

2026-02-11 • via Nuitee
C
Chantelle • family_with_children • us
3
Pros:

The staff was nice & the location was okay except for the construction going on was so loud & the view of the Alamo was pretty much blocked!

Cons:

The room was dusty & had trash behind the fridge area also hair In the shower on the wall, the construction going on & paid for view of Alamo that was completely blocked pretty much!

2026-02-10 • via Nuitee
J
Johnny • couple • us
10
Pros:

Staff was greatand they had an outstanding breakdown of a lot of choices.

Cons:

Guys that park the cars stole my change from my car

2026-01-31 • via Nuitee
K
Kevin • couple • us
9
very nice. great location. Michelle at the front desk was great. breakfast was really good.
Pros:

breakfast
location
staff
aesthetics

2026-01-30 • via Nuitee
T
Tracy • solo_traveller • us
9
Wonderful property with fantastic style and amenities. Great value too!
Pros:

Wonderful breakfast spread! This was far better and more than a 'continental' breakfast. The room was cozy and had all the amenities you need. Location is central to all the downtown locales.

Cons:

I can't think of anything. This place was great.

2026-01-30 • via Nuitee
P
patsonm2020 • Couples
2
DO NOT LEAVE YOUR PERSONAL BELONGINGS IN YOUR CAR WITH THE VALET HERE
Pros:

Whatever you do with the Valet at the Gibbs, DO NOT LEAVE YOUR PERSONAL BELONGINGS IN YOUR CAR. They/VALET stole my car universal charger, and they asked me to contact the manager - he/ replied that they checked the camera and nothing happened>
Here is the contact they shared with me: Qunisha "Qu" Daniels
GSM: Emily Morgan/Hotel Gibbs/TRU by Hilton
P: 830.260.2773
E: qdaniels@parkingmgt.com
www.parkingmgt.com

2026-01-29 • via Tripadvisor
J
Jahaile • couple • us
3
2026-01-27 • via Nuitee
T
Teresa • couple • us
8
Pros:

Location & staff

Cons:

Cleaning could improve as they missed a lot of spots from the last time we visited...

2026-01-25 • via Nuitee
E
Erika • couple • us
10
2026-01-23 • via Nuitee
T
Thomasson • family_with_children • us
9
Pros:

The stately vibe of the building

Cons:

Shower too cold

2026-01-22 • via Nuitee
C
choongwoo • extended_group • us
7
2026-01-22 • via Nuitee
R
Rhonda • couple • us
10
Pros:

Staff went out of their way to meet our needs. We had to leave a day early to beat the winter storm and they gladly refunded our money. Every morning i requested decaf coffee and they made a pot and delivered a cup to me with a smile. We greatly appreciated our stay there

2026-01-22 • via Nuitee
K
Kayla • couple • us
8
2026-01-20 • via Nuitee
J
Jonathan • solo_traveller • us
10
Loved it. Would definitely stay there again.
Pros:

Breakfast was excellent, staff was great.

Cons:

I just wish that the lounge offered more food and beverage selection.

2026-01-20 • via Nuitee
R
Ruben • couple • us
1
Will never stay there again
Pros:

Nothing

Cons:

All of it

2026-01-20 • via Nuitee