Duque Hotel Boutique & Spa

Hotels
8.9 (694 reviews)
Guatemala 4364 , Buenos Aires , ar

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Rooms need renovation

Categories

Cleanliness
8.04
Some reviews indicate issues with cleanliness and maintenance.
Service
9.51
Staff were frequently noted as friendly and helpful.
Location
9.55
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8
Some rooms were described as dated and in need of renovation.
Amenities
9.03
Amenities received mixed feedback; pool and spa areas closed during stay.
Value for Money
8.99
General sentiment is that the hotel provided good value, despite some complaints.
Food and Beverage
9.04
Breakfast received positive remarks, though some found it basic.
Overall Experience
9.01
Overall a positive experience, with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:50

Property Description

Designer Rooms in Trendy Palermo Soho
Renovated to perfection, Duque Hotel offers uniquely designed rooms in the heart of Palermo Soho. Each room is a blend of elegance and modern amenities, featuring parquet floors and large windows.

Relaxation and Indulgence
Guests can enjoy the pool, hot tub, and sauna for ultimate relaxation. The hotel also offers massage services, a library, and bicycles for city exploration.

Convenience at Your Fingertips
With a buffet breakfast, 24-hour coffee service, and proximity to Palermo's vibrant dining scene, convenience is key at Duque Hotel Boutique & Spa. Plus, with airport shuttle services available, your journey is hassle-free.

Ready to experience the perfect blend of luxury and comfort? Book your stay at Duque Hotel today.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 30710204531)
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 694 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
H
Henry solo_traveller us
8
2026-03-12 via Nuitee
H
Hall extended_group us
8
It was a basic clean hotel but not the best location
Pros:

The breakfast was great
Room was very clean
Location was ok

Cons:

It was loud from street noise

2026-03-12 via Nuitee
K
Karen couple gb
9
Pros:

Lovely small hotel, staff very helpful, little oasis in lovely area of Palermo

2026-03-08 via Nuitee
T
Taft couple us
7
Pros:

Great location, clean, comfortable. Great breakfast

Cons:

Like most big city hotels, the rooms are pretty small. WiFi was spotty.

2026-03-07 via Nuitee
V
Victoria solo_traveller de
10
Erholsamer Aufenthalt nach langer Reise in guter Atmosphäre
Pros:

Schöne Zimmer, ruhiges Hotel in der lauten Stadt, Pool, spa , Kaffeemaschine, Wasser Spender , wifi

2026-03-06 via Nuitee
U
Uldis couple lv
9
2026-03-04 via Nuitee
C
Carlos solo_traveller es
9
2026-03-03 via Nuitee
U
Uldis couple lv
8
2026-03-02 via Nuitee
M
Marina couple de
3
2026-03-02 via Nuitee
V
Vittorio couple it
6
Ottima posizione ma struttura da migliorare
Pros:

Abbiamo soggiornato al Duque Hotel & Spa attratti dalla posizione, che effettivamente è perfetta e comodissima per visitare la zona. Anche gli spazi comuni sono belli, curati e piacevoli, e danno una buona prima impressione della struttura.

Purtroppo l’esperienza in camera non è stata all’altezza delle aspettative. Le stanze sono molto piccole e piuttosto datate, così come il bagno, che risultava anch’esso vecchio nell’arredamento e nelle finiture. Inoltre, il bagno della nostra camera dava direttamente su un corridoio dell’hotel di passaggio, dal quale si vedevano chiaramente le porte delle altre stanze. Questa disposizione creava una forte sensazione di poca privacy e continuo disagio. Abbiamo segnalato la situazione più volte e chiesto anche un cambio camera, ma ci è sempre stato risposto che l’hotel era al completo, senza alcun tentativo concreto di trovare una soluzione o venirci incontro.

Anche il servizio non si è dimostrato adeguato nella gestione delle problematiche. La connessione internet non funzionava e, nonostante fossero presenti diverse linee di accesso, nessuna risultava utilizzabile: abbiamo segnalato il problema più volte, ma senza ottenere una reale soluzione.

Infine, durante la colazione, l’odore di cucinato si diffondeva in tutti gli ambienti comuni, creando un effetto “mensa” poco piacevole.

Nel complesso, una struttura con un grande potenziale e in una posizione eccellente, ma che dovrebbe migliorare sia la qualità delle camere sia, soprattutto, l’attenzione al cliente e la gestione dei disagi segnalati.

Cons:

Wifi e bagno

2026-03-01 via Nuitee
E
Elizabeth solo_traveller us
7
simple, nice, good location - all around its good
Pros:

the staff was fantastic. The location was very good. The room was good.

Cons:

nothing really, it is as advertised. simple hotel in a good location with a great staff

2026-02-27 via Nuitee
D
David couple it
8
2026-02-25 via Nuitee
P
Paulchen1 couple fr
10
Ein tolles, kleines Stadthotel, was wirklich alles bietet. Jederzeit wieder.
Pros:

Sehr gute Lage, sehr hilfsbereites Rezeptionspersonal (Ricardo, Canella, Macarena), Zimmerdame Virginia sehr freundlich und bringt das Zimmer immer wieder in Schuß. Sehr sympathischer Chef (Alexandro), der seinen Gästen ab und zu einen leckeren Asado zubereitet.

Cons:

Die Zimmer ein wenig dunkel.

Es bleibt vom Frühstück immer sehr viel selbstgebackener Kuchen übrig. Es wäre schön, wenn der noch nachmittags angeboten werden würde.

2026-02-25 via Nuitee
D
Dr Christopher couple ie
8
2026-02-24 via Nuitee
W
wilhelm couple nl
7
2026-02-24 via Nuitee
T
Thomas couple de
8
Für einen kurzen Aufenthalt sehr zu empfehlen
Pros:

Die Lage in Palermo ist sehr gut, die Guatemala ist nicht so verkehrsreich. Die Zimmer nach hinten sind grundsätzlich ruhig. Die Betten sind sehr angenehm, die Dusche toll, wenn auch nicht ganz sauber (Haare). Weiterhin war das Personal, mit dem wir zu tzn hatten, sehr zuvorkommend und professionell. Wir konnten problemlos unsere Koffer auch nach dem Check-out aufbewahren und uns auch noch umziehen. Das Frühstück hat uns sehr positiv überrascht; Käse, Wurst, Marmelade, Rührei (ohne Aufpreis), Joghurt, Müsli, für Argentinien wirklich außergewöhnlich!

Cons:

Die Zimmer sind klein, das liegt allerdings am Schnitt des Hauses. Das der Übernachtungspreis in Pesos gezahlt wird (obwohl bei booking in US-Dollar), ist in ARG üblich; für uns war der Kurs (Kreditkarte) sehr gut - das erwähne ich hier unter "Negatives" nur, weil es bereits moniert wurde.

2026-02-23 via Nuitee
R
Ramiro couple ar
10
2026-02-14 via Nuitee
K
Kristian couple de
9
2026-02-14 via Nuitee
R
Rachel couple ie
8
Trip to BA
Pros:

All of the staff were lovely and helpful. We loved the breakfast and the shower pressure was great. It was also a very convenient location!

Cons:

Mini was expensive and not clear that it was not free.

2026-02-10 via Nuitee
M
Maurício couple pt
2
Decepcionante
Pros:

Bom.

Cons:

Sem wi-fi quase durante a estadia, e quando surgia era instável, e nãp pferecia segurança.
Péssimo.

2026-02-10 via Nuitee