Al Marwa Rayhaan by Rotana

Hotels
•
Rotana
8 (135 reviews)
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231 , Makkah , SA
966-012-571 4444

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Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Clean room
Polite staff
Excellent breakfast
Great location
Cons:
Old rooms furniture
Cleanliness issues
Room service maintenance problems

Categories

Cleanliness
7
The bathrooms were reported as small and not that clean. Some comments noted cleanliness issues.
Service
8.5
Staff were described as friendly and accommodating, providing good service in general.
Location
9
Exceptional proximity to the holy mosque and shops nearby is highly praised.
Room Quality
7.5
Rooms were described as old and in need of refurbishment, particularly the carpets.
Amenities
8
Breakfast was reported to be at a 5-star level, though some room amenities were lacking.
Value for Money
7.5
The quality and reliability of service may not match the high rates charged at the hotel.
Food and Beverage
8.5
Meals were described as excellent and breakfast was a highlight.
Overall Experience
8
General satisfaction with the stay, but some issues affected the final experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:46

Property Description

Welcome to Al Marwa Rayhaan by Rotana, your luxury oasis in the heart of Makkah, just steps from the iconic Great Mosque.

Exceptional Dining Experience
Savor international cuisine at Al Bayt, one of our two exquisite restaurants, or enjoy 24-hour room service for a delightful in-room dining experience. Don’t miss our delicious English breakfast served daily.

Convenience and Comfort
Relax in one of our 503 elegantly designed, air-conditioned rooms featuring fireplaces, flat-screen TVs, and complimentary Wi-Fi, ensuring your stay is both comfortable and connected.

Unmatched Amenities
Take advantage of our rooftop terrace with stunning views, a lively coffee shop, and concierge services ready to cater to your every need while exploring the breathtaking surroundings.

Experience unparalleled hospitality in the heart of Makkah. Book your stay today!

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8
Based on 135 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
O
Omnia • family_with_children • sd
8
2026-07-11 • via Nuitee
M
Medhat • couple • eg
10
2026-07-11 • via Nuitee
فوزي محمد • extended_group • eg
10
ممتاز
Pros:

كل شي

Cons:

لا شي

2026-07-11 • via Nuitee
H
Hanan • couple • sa
10
شكر وتقدير لكامل موظفي الفندق على حسن تعاملهم وسرعة استجابتهم واهتمامهم بالنزلاء
Pros:

سرعة الاستجابة والنظافة وحسن تعامل الموظفين

Cons:

لا شيء

2026-07-11 • via Nuitee
M
Mohammad • couple • sa
10
2026-07-11 • via Nuitee
A
ali • couple • sa
10
تميز فوق الممتاز رغم الزحام لكن الجميع حريص على راحة النزيل حتى عمال النظافة
Pros:

الاستقبال فوق الممتاز ، شكري وتقدري للأخ سعود
وللمبدع ناضم والمتميز رجل الأمن في المواقف السفلية برناوي وصولي للفندق بعد سفر 10 ساعات ابدع في الاستقبال حقيقة يستحق اللفتة من ادارة الفندق لأن تعامله الراقي كان مع الجميع.

Cons:

لم ترك موظفين الفندق لبقية الفنادق اي تميز بما يقدمونه من حرص على راحة النزيل

2026-07-11 • via Nuitee
فؤاد خضر الزهراني • solo_traveller • sa
3
Pros:

نظافة واخلاق الموظفين ممتازه

Cons:

السعر حاجز بالبوكينق 962 وفي الاستقبال اخذ مني 1162
ليه مادري
والغرفة في الصور مطله على الكعبه مباشرة
طلعت مطلع على الساحات الخارجيه🫩🫩

2026-07-11 • via Nuitee
R
Ranaa • couple • sa
3
2026-07-11 • via Nuitee
F
Fawaz • couple • sa
10
Pros:

كل شئ كان ممتاز و اشكر موظف الاستقبال تم الدخول قبل الوقت المسموح به و الإفطار كان اكثر من رائع و ايضا اهتمام
الموظفين في مرافق الغرف دائماً السؤال إذا كان ناقص لديكم اي شئ و يتم تلبيته في الحال

Cons:

فقط النظر إلى الاسعار و شكرا .

2026-07-11 • via Nuitee
صالح العنزي • solo_traveller • sa
10
Pros:

جميل بكامل الخدمات

2026-07-11 • via Nuitee
E
Erges • extended_group • al
10
2026-07-11 • via Nuitee
O
Omnia • family_with_children • sd
10
2026-07-11 • via Nuitee
Z
zeytuna • solo_traveller • au
10
2026-07-11 • via Nuitee
فيصل • solo_traveller • sa
10
2026-07-11 • via Nuitee
T
TALAL • solo_traveller • sa
10
يستحق العودة
Pros:

فندق مريح ونظيف والطاقم مدرب والاستقبال والمطعم وتنوع الافطار والعشاء

Cons:

القيمة تم رفعها عن العام الماضي

2026-07-11 • via Nuitee
احمد • couple • qa
10
Pros:

موقع الفندق ونطافتة تعامل جميع العاملين بدون استثناء راقيي جدااا

Cons:

لا شي

2026-07-11 • via Nuitee
N
Nabil • solo_traveller • ma
10
Pros:

every thing was great 👍

Cons:

the bathroom is small

2026-07-11 • via Nuitee
احمد • solo_traveller • sa
9
2026-07-10 • via Nuitee
S
salem • couple • sa
10
الحمدلله الفندق جميل وكل شي فيه طيب بشاشة موظفي الاستقبال والسكيورتي وحقون النظافة وان شاءالله ا
Pros:

الإفطار جيد ولكني اجبرت على دخول مطعم واحد فقط خلال مدة اقامتي ولم يسمح لي بتجربة المطعم الاخر

2026-07-10 • via Nuitee
R
Ranyah • family_with_children • sa
10
2026-07-10 • via Nuitee