Hampton by Hilton Liverpool City Center

Hotels
•
Hilton Worldwide
8 (217 reviews)
7 Hurst Street, Liverpool, England, L18DA , Liverpool , GB
44-151-7026200

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Poor cleanliness
Subpar food quality

Categories

Cleanliness
7.14
Some rooms were clean, but there were reports of filthy bedding and marks on sheets.
Service
9.11
Exceptional service was noted, particularly from specific staff members who were accommodating.
Location
8.65
Great location near attractions like Liverpool 1 and Albert Dock.
Room Quality
7.6
Mixed feedback, with some rooms comfortable while others had issues with bedding and facilities.
Amenities
8.13
Standard amenities, but some areas like the reception need improvement.
Value for Money
8.09
Pricing appears reasonable considering the location, but some services could improve their value.
Food and Beverage
7.14
Breakfast quality was disappointing with watered-down juice and subpar choices noted.
Overall Experience
8.11
Overall a good stay but with noted areas for improvement, particularly in cleanliness and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:26

Property Description

Discover the perfect blend of comfort and convenience at Hampton by Hilton Liverpool City Center, where every stay is a memorable one.

Modern Accommodations
Enjoy our 151 stylishly designed, air-conditioned rooms equipped with LCD televisions and complimentary Wi-Fi, ensuring you stay connected and entertained during your visit.

Delicious Dining and Refreshments
Start your day with our complimentary buffet breakfast, and later indulge at our snack bar/deli or unwind at the bar/lounge with your favorite drink—all designed to keep you fueled and refreshed.

Ideal for Events
Whether you're planning a business meeting or a special event, our versatile space of 441 square feet is perfect for gatherings, complemented by express check-out and 24-hour front desk services for your convenience.

Book your stay today to experience the spirit of Liverpool right at your doorstep!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 217 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
A
Adam • solo_traveller • gb
8
2026-07-18 • via Nuitee
C
Cristi_N • family_with_children • ro
9
Good short stay for visiting Liverpool
Pros:

Hotel was close to Albert Docks (7min) and to city center (10min), had underground parking, clean room, stayed at 6th floor and had small view over the docks. we had 2 large beds for 4 persons and it was enough.

Cons:

I wish there was more variety for breakfast, more vegetables for kids would be nice.

2026-07-18 • via Nuitee
W
Wayne • couple • gb
7
2026-07-18 • via Nuitee
M
Maria • couple • gb
4
noisy, would not return
Pros:

location good, friendly staff.

Cons:

Road noise. I literally didnt sleep in more than 20 min bursts due to road noise all night. It was as if a window was open due to the windows having those open trickle vents in. It was dire. Squeaky bed as well. Shower head was broken and squirted water in every direction not just downwards. Wouldnt stay again. Im a loyal hampton by hilton user literally have another booking in Dublin next week, but this hotel is a complete shambles and lets the brand down. The least you need for a hotel is a quiet night!

2026-07-18 • via Nuitee
A
Anthony • solo_traveller • gb
9
Pros:

Location and price

Cons:

Breakfast wasn't great but expected as a buffet in a large hotel but good that breakfast started early

2026-07-18 • via Nuitee
D
David • couple • gb
10
2026-07-17 • via Nuitee
A
April • solo_traveller • gb
10
2026-07-17 • via Nuitee
K
Karen • family_with_children • ie
10
2026-07-17 • via Nuitee
D
Darren • couple • gb
9
2026-07-17 • via Nuitee
G
Garlick • solo_traveller • gb
10
Pros:

It was lovely all round everything was perfect

2026-07-17 • via Nuitee
D
David • extended_group • gb
9
2026-07-17 • via Nuitee
M
Michael • couple • pt
5
Good location, decent value, but standards very low for cleanliness.
Pros:

Location was great.

Cons:

The lobby and all common areas need a deep clean. Including the courtyard outside the bar/restaurant. Grungy and overdue for cleaning. The outside courtyard blowing around with trash and even a homeless person sleeping there while multiple staff simply went out there to smoke every 10 minutes. Lots of staff but no one cleaning. Lobby restrooms smells like urine badly.

2026-07-17 • via Nuitee
C
Carmela • solo_traveller • gb
9
2026-07-16 • via Nuitee
R
robert • solo_traveller • gb
10
Really good staff
Pros:

Great

Cons:

All good

2026-07-16 • via Nuitee
K
Karen • couple • gb
10
Good hotel in a great location
Pros:

Good breakfast

Cons:

Having a selection of cold meats and cheese

2026-07-16 • via Nuitee
B
Barbara • family_with_children • gb
7
Overall it was a comfortable stay.
Pros:

Angela was superb at breakfast. She made sure I ( single mum with two children) we were allocated on a table and cleaned as soon as needed. She stayed with a smile in a really busy shift and her work was impeccable. I have worked in hotels before and I could tell she was astounding. Well done.

Cons:

I left my home in the Uk to relocate to Spain and therefore my entrance to the hotel was messy as I had a lot of luggage/bags ( my fault really as I needed to reallocate my belongings into other bags for next day) I wish that the staff would have been more proactive as I struggled with all the things plus two children. Ultimately they offered to help as I could not take the trolley and pram/ kids in the lift together, but it would have been nice to have been offered from the beginning.

Breakfast layout can also be done differently. It gets really busy at the entrance plus people getting in/out of the lift. Maybe the entrance at the other side and a one way entry system for food access would work better and look less chaotic. Breakfast staff were great regardless.

2026-07-16 • via Nuitee
R
robert • family_with_children • gb
10
Perfect
Pros:

Everything suited us .....location wise was perfect and cannot fault the hotel staff or the amenities even down to parking under the hotel

2026-07-15 • via Nuitee
T
Tomassetti • solo_traveller • it
8
Pros:

Buona struttura, ma la colazione dev'essere migliorata nel servizio e nella qualità e quantità

Cons:

La colazione

2026-07-15 • via Nuitee
L
Linda • couple • gb
9
2026-07-15 • via Nuitee
A
Ava • family_with_children • gb
10
2026-07-15 • via Nuitee