Hampton By Hilton Liverpool City Centre

Hotels
•
Hampton Inn
8.1 (12161 reviews)
Kings Dock Mill, Hurst Street , Liverpool , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Pets allowed
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Review Highlights

Pros:
Central location near Albert Dock and Liverpool One
Friendly, helpful staff (personal service, early check-in, birthday touches)
Clean and tidy rooms/bathrooms
Good value for money
Quiet top-floor rooms reported by some guests
Cons:
Breakfast frequently overcrowded, poor availability/quality (soggy hash browns, empty coffee machines)
Some guests found beds uncomfortable
Parking described as expensive
Aging pull-out sofa in some rooms

Categories

Cleanliness
8.8
Multiple reviews explicitly mention rooms and bathrooms as very clean and tidy; guests repeatedly note clean rooms and a newly refurbished bathroom.
Service
9.1
Service is a strong positive across reviews: staff named (Jamal, Kort) praised for helpfulness, early check-in assistance, birthday touches and generally friendly, accommodating staff.
Location
9.3
Location is consistently praised as excellent—central, next to the Albert Dock, within walking distance of Liverpool One and main attractions.
Room Quality
7.3
Mixed feedback: some guests found rooms pleasant and spacious, but there are complaints about uncomfortable beds (described as like sleeping on a slab) and an aging pull-out sofa.
Amenities
7.6
Amenities receive mixed notes: free birthday drinks/snacks and helpful staff organisation are positives, but parking is noted as expensive and breakfast seating/flow creates congestion.
Value for Money
8.4
Generally seen as good value for money by several guests; clean, central and friendly service contribute to perceived value despite some service pain points.
Food and Beverage
6.2
Repeated negative comments about breakfast: overcrowded breakfast area, staffing struggles, soggy hash browns, coffee machines running out and unappealing fruit; a few positives (free birthday drinks) do not outweigh breakfast issues.
Overall Experience
8.1
Overall sentiment is positive with many 'brilliant' and 'amazing' stays thanks to location and staff, tempered by recurring issues around breakfast and occasional room comfort problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:20

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience at Hampton by Hilton Liverpool City Centre. Our modern rooms are equipped with free Wi-Fi, air conditioning, and a flat-screen TV. Enjoy a relaxing stay with tea/coffee-making facilities, en-suite bathroom, and a cozy seating area.

Delicious Buffet Breakfast and Lounge
Start your day right with our complimentary buffet breakfast featuring hot items like signature waffles. Unwind in the hotel lounge with a drink from the bar and savor light meals from the snack menu in the evenings. Our 24-hour fitness room is also available for your convenience.

Convenient Location and Nearby Attractions
Located minutes away from Albert Dock and Liverpool ONE, our hotel offers easy access to popular attractions like Tate Liverpool, The Beatles Story, and Anfield Stadium. With private parking on-site and proximity to Liverpool Lime Street Station, exploring the city is a breeze.

Book your stay at Hampton by Hilton Liverpool City Centre for a memorable and enjoyable experience.

Important information:

For satellite navigation systems, please use the following postcode: L1 8DQ.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

In the event of an early departure, the property will charge you the full amount for your stay.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 12161 reviews
Cleanliness: 8.8
Service: 9.1
Location: 9.3
Room Quality: 7.3
Amenities: 7.6
Value for Money: 8.4
Food and Beverage: 6.2
Overall Experience: 8.1
M
Marion • solo_traveller • de
8
2026-08-29 • via Nuitee
D
Dmitrius • solo_traveller • lt
10
2026-08-29 • via Nuitee
J
Jose • family_with_children • gb
7
2026-08-29 • via Nuitee
S
SHARON • couple • gb
10
Pros:

Breakfast great. Perfect location.

Cons:

Nothing

2026-08-29 • via Nuitee
A
anthony • couple • gb
9
Perfect for exploring Liverpool
Pros:

Location, comfort and the breakfast and especially the Staff

2026-08-29 • via Nuitee
C
Clare • family_with_children • gb
8
A very good stay. I would use this hotel again.
Pros:

The location was fantastic. The breakfast was good, with a large selection of foods to choose from. Parking was good.

Cons:

The pillows were awful. There was no others in the room so you were stuck with them. The cost of parking was a little expensive even with the discount code.

2026-08-29 • via Nuitee
P
penny • couple • gb
9
Great base in a great location
Pros:

Location was great- lovely friendly staff

Cons:

Breakfast area too small- all on top of one another at busy times

2026-08-29 • via Nuitee
R
Ricky • solo_traveller • gb
10
2026-08-29 • via Nuitee
H
Harriet • family_with_children • gb
10
2026-08-29 • via Nuitee
M
Maarten • solo_traveller • be
9
Pros:

Lokatie
Ontbijt

Cons:

Niets

2026-08-29 • via Nuitee
R
Rebecca • solo_traveller • gb
10
2026-08-29 • via Nuitee
P
penny • solo_traveller • gb
9
2026-08-29 • via Nuitee
Q
qun • solo_traveller • gb
10
2026-08-29 • via Nuitee
S
swarts • solo_traveller • nl
9
Pros:

Locatie

Cons:

Niets

2026-08-28 • via Nuitee
B
Bosco • family_with_children • es
8
2026-08-28 • via Nuitee
C
Carol • couple • gb
8
Good comfortable central place to stay in Liverpool
Pros:

Location
Secure car park

2026-08-28 • via Nuitee
C
Christopher • solo_traveller • gb
9
Pros:

Nice place

Cons:

In the bar tatty furniture holes in the seats and arms

2026-08-28 • via Nuitee
N
Nael • family_with_children • gb
10
2026-08-27 • via Nuitee
D
Dinardo • solo_traveller • gb
10
Pros:

Clean and very nice rooms
Staff very friendly and welcoming, location too is superb! Would recommend this hotel

2026-08-27 • via Nuitee
M
Maureen • couple • gb
7
Nice clean hotel in a great spot, only gripe was the fight to get breakfast.
Pros:

Nice clean and very close to the Albert Dock and the city centre.

Cons:

Very cramped and busy during breakfast period in particular from 08:30 to 09:30 and difficult to find a table, people were asked to go upstairs but had to come downstairs to collect their breakfast, they even ran out of cutlery would do well to have time slots during busy periods to avoid the crowd.

2026-08-27 • via Nuitee