Hampton by Hilton Liverpool City Center

Hotels
•
Hilton Worldwide
8 (217 reviews)
7 Hurst Street, Liverpool, England, L18DA , Liverpool , GB
44-151-7026200

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Poor cleanliness
Subpar food quality

Categories

Cleanliness
7.14
Some rooms were clean, but there were reports of filthy bedding and marks on sheets.
Service
9.11
Exceptional service was noted, particularly from specific staff members who were accommodating.
Location
8.65
Great location near attractions like Liverpool 1 and Albert Dock.
Room Quality
7.6
Mixed feedback, with some rooms comfortable while others had issues with bedding and facilities.
Amenities
8.13
Standard amenities, but some areas like the reception need improvement.
Value for Money
8.09
Pricing appears reasonable considering the location, but some services could improve their value.
Food and Beverage
7.14
Breakfast quality was disappointing with watered-down juice and subpar choices noted.
Overall Experience
8.11
Overall a good stay but with noted areas for improvement, particularly in cleanliness and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:26

Property Description

Discover the perfect blend of comfort and convenience at Hampton by Hilton Liverpool City Center, where every stay is a memorable one.

Modern Accommodations
Enjoy our 151 stylishly designed, air-conditioned rooms equipped with LCD televisions and complimentary Wi-Fi, ensuring you stay connected and entertained during your visit.

Delicious Dining and Refreshments
Start your day with our complimentary buffet breakfast, and later indulge at our snack bar/deli or unwind at the bar/lounge with your favorite drink—all designed to keep you fueled and refreshed.

Ideal for Events
Whether you're planning a business meeting or a special event, our versatile space of 441 square feet is perfect for gatherings, complemented by express check-out and 24-hour front desk services for your convenience.

Book your stay today to experience the spirit of Liverpool right at your doorstep!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 217 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
S
Susan • family_with_children • gb
7
Had a great time in Liverpool and stay.
Pros:

Great room, bed & location.

Cons:

Bit messy at breakfast, to be expected as it was busy.

2026-06-06 • via Nuitee
E
Emily • couple • gb
5
2026-06-06 • via Nuitee
C
Courtney • family_with_children • gb
10
2026-06-06 • via Nuitee
L
Lea Ellisyhia • family_with_children • my
6
Pros:

The hotel is okay but the parking is a nightmare. The access to the parking is very narrow, it uses a sensor for the shutter which shut down when we were entering halfway through and hit our car hood. It left scratches and we were traumatized.

2026-06-06 • via Nuitee
M
Mike • solo_traveller • gb
7
Awful breakfast and check in poor
Pros:

Price, comfortable bed and clean room.

Cons:

Reception staff member was difficult to understand.and a little brusque. Breakfast was awful, poorly organised, left waiting to be admitted for a long time, not enough tables.and cooked breakfast items very poor quality.

2026-06-06 • via Nuitee
L
Laura • family_with_children • gb
3
2026-06-06 • via Nuitee
I
Ingrid • couple • gb
8
Pros:

Extremely handy location
Refurbished room to high standard
Very comfortable and clean

Cons:

Breakfast a little chaotic but staff tried their best, to clear the tables and get guests seated

2026-06-05 • via Nuitee
A
Alan • couple • gb
8
2026-06-04 • via Nuitee
G
Giles • solo_traveller • gb
9
Pros:

Very clean, seemed to have been done up recently. Easy to reach the centre.

Cons:

Mattress could have been more comfortable with a topper.

2026-06-04 • via Nuitee
V
vivienne • solo_traveller • gb
9
2026-06-04 • via Nuitee
A
Alistair • solo_traveller • gb
9
2026-06-04 • via Nuitee
K
Kevin • extended_group • gb
7
Ideal for weekend stay. Probably get a breakfast elsewhere
Pros:

Hotel ideal for weekend stay. Good location. Breakfast only issue. Eating area far far too small for size of hotel

Cons:

Breakfast the food runs out in servers quickly but slow to refill

2026-06-03 • via Nuitee
V
Vladan • family_with_children • rs
8
2026-06-03 • via Nuitee
G
Gary • family_with_children • gb
9
2026-06-03 • via Nuitee
K
Karen • solo_traveller • gb
7
Pros:

Location

Cons:

Upholstery in lounge area poor condition. Not cleaned up as much as needed

2026-06-03 • via Nuitee
A
Alexandra • solo_traveller • sk
10
2026-06-03 • via Nuitee
E
Elliott • family_with_children • gb
8
2026-06-02 • via Nuitee
E
Elliott • family_with_children • gb
8
2026-06-02 • via Nuitee
C
Christoph • couple • de
8
2026-06-02 • via Nuitee
L
Leyton • solo_traveller • gb
8
Pros:

Great location for the Albert Dock
Friendly accommodating staff
Spotless clean

Cons:

Beds a little too firm
Breakfast gets really busy so maybe go before 8.30

2026-06-02 • via Nuitee