Hampton by Hilton Liverpool City Center

Hotels
Hilton Worldwide
8 (217 reviews)
7 Hurst Street, Liverpool, England, L18DA , Liverpool , GB

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Poor cleanliness
Subpar food quality

Categories

Cleanliness
7.14
Some rooms were clean, but there were reports of filthy bedding and marks on sheets.
Service
9.11
Exceptional service was noted, particularly from specific staff members who were accommodating.
Location
8.65
Great location near attractions like Liverpool 1 and Albert Dock.
Room Quality
7.6
Mixed feedback, with some rooms comfortable while others had issues with bedding and facilities.
Amenities
8.13
Standard amenities, but some areas like the reception need improvement.
Value for Money
8.09
Pricing appears reasonable considering the location, but some services could improve their value.
Food and Beverage
7.14
Breakfast quality was disappointing with watered-down juice and subpar choices noted.
Overall Experience
8.11
Overall a good stay but with noted areas for improvement, particularly in cleanliness and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:26

Property Description

Discover the perfect blend of comfort and convenience at Hampton by Hilton Liverpool City Center, where every stay is a memorable one.

Modern Accommodations
Enjoy our 151 stylishly designed, air-conditioned rooms equipped with LCD televisions and complimentary Wi-Fi, ensuring you stay connected and entertained during your visit.

Delicious Dining and Refreshments
Start your day with our complimentary buffet breakfast, and later indulge at our snack bar/deli or unwind at the bar/lounge with your favorite drink—all designed to keep you fueled and refreshed.

Ideal for Events
Whether you're planning a business meeting or a special event, our versatile space of 441 square feet is perfect for gatherings, complemented by express check-out and 24-hour front desk services for your convenience.

Book your stay today to experience the spirit of Liverpool right at your doorstep!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 217 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
K
Kenneth solo_traveller gb
10
Pros:

Duty manager went above and beyond in both welcoming and looking after us.

Cons:

Nothing

2026-07-04 via Nuitee
T
Tara couple gb
8
Well priced hotel. Decent breakfast and friendly staff. Clean rooms
Pros:

Clean, good location and quiet area.

Cons:

Cost of car parking

2026-07-04 via Nuitee
T
Tracey solo_traveller gb
10
Great location onsite parking
Pros:

Brilliant location and site parking --also breakfast included

Cons:

Cant think of anythink

2026-07-04 via Nuitee
J
Jj family_with_children gb
9
2026-07-04 via Nuitee
A
Alice couple gb
10
Staff made the stay
Pros:

Was easy to get to the city centre

Cons:

Very clean

2026-07-04 via Nuitee
R
Robert couple gb
10
2026-07-04 via Nuitee
P
Phillip solo_traveller gb
7
Pros:

The staff were friendly and the room was. Very nice

Cons:

There weren't enough tables for breakfast

2026-07-04 via Nuitee
M
Michelle solo_traveller gb
8
Pros:

Good facilities shampoo condition soap and hand cream sanitary bags. Great view and windows opened. Great all round and good value for money. Breakfast had good quality food and choice.

Cons:

Dining room could do with a slight makeover maybe. But was fine.

2026-07-04 via Nuitee
R
Richard solo_traveller gb
8
2026-07-04 via Nuitee
A
Anna couple gb
9
Fab amazing staff amazing area to be in had a amazing day and night thank u all
Pros:

Amazing night away staff where amazing as I am deaf in one ear helped me with ear plugs while in lift just amazing

Cons:

Nothing

2026-07-04 via Nuitee
D
Denise extended_group gb
10
2026-07-04 via Nuitee
J
Jennifer couple gb
6
Basic but pleasant.
Pros:

Central location, easy check in, good sized room.

Cons:

Breakfast wasn’t great. It’s a nice clean hotel, just basic.

2026-07-04 via Nuitee
I
Iain couple gb
8
Pros:

Location was excellent within reach of the docks and the city centre.

Cons:

Breakfast area was a little cramped and the cooked food a little dry.

2026-07-03 via Nuitee
B
Boyce solo_traveller gb
8
Pros:

Proximity to the city centre .9

Cons:

The fruit berries had just come out the freezer, not fresh.

2026-07-03 via Nuitee
C
Caroline family_with_children ie
10
We absolutely loved our stay We will 100% be back
Pros:

Breakfast was beautiful

2026-07-03 via Nuitee
J
Jane solo_traveller im
10
Our stay was perfect. Hotel and rooms were lovely and the staff are all very helpful and friendly. I would definitely st
2026-07-03 via Nuitee
M
Mustafa family_with_children tr
9
Konum iyi, fiyat performans açısından çok iyi, kahvaltı daha iyi olabilir
Pros:

Konum fiyat

Cons:

Kahvaltı

2026-07-03 via Nuitee
K
kouser couple gb
7
Ask for a room without glass door to toilet- or else you will have poor sleep
Pros:

Easily accessible. Close to the docks

Cons:

Glass door to the bathroom is poorly designed for a double bed room.
If one person uses the loo at night, the light from inside will invariably wake the person sleeping as glass door lets light through. Whose bright idea was it?

2026-07-03 via Nuitee
T
Toni solo_traveller es
10
Pros:

Todo perfecto.

Cons:

Creo que el personal de recepcion deberia de saber un poco de español.

2026-07-03 via Nuitee
L
Lucy solo_traveller gb
10
Pros:

The location, staff, room & breakfast all excellent, real value for money, would definitely stay again

2026-07-03 via Nuitee