Fiori Apartments

Hotels
5.8 (1522 reviews)
13 - 15 Hassall Street, Parramatta , Sydney , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Unclean facilities
Maintenance issues
Noisy environment

Categories

Cleanliness
3.26
Numerous mentions of unclean rooms and outdated facilities.
Service
7.73
Friendly staff but inconsistencies in service quality.
Location
8.77
Conveniently close to public transport and shopping areas.
Room Quality
4.22
Several instances of broken furniture and maintenance issues.
Amenities
5.25
Facilities were available but many were not well maintained.
Value for Money
6.21
Good value for a short stay but significant issues noted.
Food and Beverage
5.26
Not explicitly mentioned, assumed to be standard quality.
Overall Experience
5.73
Mixed feelings overall with highlights on location but major cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Luxurious Accommodations
Located just 4 minutes’ walk from Parramatta Railway Station, Fiori Apartments offer modern self-contained apartments with private balconies. The air-conditioned apartments feature laundry facilities, kitchenettes with dishwashers, and spacious seating areas with flat-screen TVs.

Relaxation and Recreation
Guests can unwind in the indoor lap pool, hot tub, and sauna, or enjoy a meal in the barbecue area. The complex also boasts covered golf facilities for leisure activities.

Convenient Location
Situated in the heart of Parramatta, a short walk from Westfield Shopping Mall, Fiori Apartments provide easy access to Wet'n'Wild Sydney and Sydney’s city centre. With a convenience store on-site, everything you need is at your fingertips.

Experience comfort and convenience at Fiori Apartments Parramatta. Book your stay now for a memorable getaway.

Important information:

Please note that construction is currently taking place next door to the property. You may experience minor disturbances.

Please note that a 2.8% surcharge applies for payments made with American Express credit cards, and a 0.75% surcharge applies for payments made with a Visa or Mastercard credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for AUD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.8
Based on 1522 reviews
Cleanliness: 3.26
Service: 7.73
Location: 8.77
Room Quality: 4.22
Amenities: 5.25
Value for Money: 6.21
Food and Beverage: 5.26
Overall Experience: 5.73
T
Tracey couple au
6
Good location but stops there.
Pros:

It was a good location close to trains which is what we needed.

Cons:

It was expensive for what it was. Desperate need for refurbish. Everything worked but Very old and out dated.

2026-03-14 via Nuitee
R
Richard solo_traveller au
5
Fairly disappointing
Pros:

Convenient location.

Cons:

You had to pay for parking. Internet access was also charged, so I didn't have wifi. There was barely any room to walk between the bed and the Tv, luckily there was no one with me needing to get around there. In the middle of the night one of the others on my level (presumably a person who lives there) was gaming with the sound up loud so it was quite clearly heard in my room. This was between 12 midnight and at least 1.30 when I realised I had ear plugs in my bag. Also one of the light globes was blown. And there were no light switches near the bed, so you had to get up and walk across the room.

2026-03-13 via Nuitee
P
Paul solo_traveller au
3
Pros:

Location and staff were great

Cons:

Curtains did not cover the windows. Literally one fork and one spoon to use. Very noisy even without roadworks

2026-03-13 via Nuitee
R
Rachael couple au
2
Very dirty and unpleasant
Pros:

Central to everything

Cons:

Not clean, nappy bag placed over smoke detector.
Door lock needs replacing. No toaster as stated in advertisement

2026-03-09 via Nuitee
J
Jackson couple au
9
Fantastic
Pros:

Location, staff, everyone was friendly.

I had an issue with the bed and was offered a new room as an exchange very quickly.

Coffee at the corner convenience store downstairs is just an additional plus plus !!

Above and beyond expectations

Thank you!

Cons:

Rooms need a slight touch up

2026-03-09 via Nuitee
J
Jennifer couple au
5
2026-03-09 via Nuitee
J
Jarod family_with_children au
6
Lovely and cozy for a family of 3
Pros:

Close to everything you need polite stuff and was very cozy for our family

Cons:

The apartment wasn’t whipped down properly before arrival I had to buy cleaning wipes to wipe over kitchen, table and bathroom and walls are dirty need a good mop over

2026-03-08 via Nuitee
S
Sylvia family_with_children au
6
Pros:

It was located in a convenient location.

Cons:

There was this awful smell in the unit. It was so bad it was stifling. After opening the balcony doors right up (there were no screens on the balcony doors either) for a couple of hours, the smell seemed to dissipate a little.

2026-03-08 via Nuitee
H
Hibbert76 family_with_children au
1
Pros:

The staff were friendly and it was close to public transport and shopping.

Cons:

The room was dirty and run down. Dirty walls, cracks on the floors and sinks. Completely opposite to the photos for booking the room. Shower floors looked like they hadn't been cleaned in months. Open shampoo bottle left above the shower.
It looked like them room hadn't been used in months and they just went in and made the beds for us.
Do not stay here, I paid alot of money for the worst hotel room I've ever stayed in.

2026-03-08 via Nuitee
J
Jess couple au
8
2026-03-07 via Nuitee
D
Deon couple au
1
DONT BOOK HERE
Pros:

Price

Cons:

Very dirty, poor facilities, handles falling off doors. So much bird poo on the verandah that you could use the air conditioning. I have lodged a complaint for refund but still have not heard back from management.

2026-03-06 via Nuitee
L
leanne couple au
2
Terrible - would not recommend.
Pros:

Nothing

Cons:

I didn't realise it was actually student accomodation. The reception area was a mess, the parking is not delineated well and poor instruction given. The room was terrible, run down, dirty, bed uncomfortable, pillows shocking. Take my advice- don't take off your shoes. A shower curtain in the dirty shower area - how does that get sanitised..... IT DOESN'T. Random disgusting black run marks from the air conditioner. I felt sick just being in there. Not to mention the over powering smell of indian spices permeated all throughout the apartment building. I love Indian food - but not days old smells - like an overflowing garbage.

2026-03-05 via Nuitee
M
Megan solo_traveller au
3
just ok, prefer to have privacy in the bedroom
Pros:

location

Cons:

the condition of property, curtains and blinds very old, stained and did not provide privacy

2026-03-04 via Nuitee
V
Victor solo_traveller au
1
terrible and wont stay there again
Pros:

The location

Cons:

Everything else could have been much better. In fact I would like a refund! The property was filthy, many things were either broken, missing or not working, too many to mention!

2026-03-03 via Nuitee
N
Naomi family_with_children au
8
2026-03-03 via Nuitee
T
Tiana couple au
8
2026-03-03 via Nuitee
T
Tiana couple au
7
2026-03-03 via Nuitee
S
Samantha family_with_children au
7
Pros:

Short walk to train station, parking available

Cons:

Noisy in the hotel from other guests/residents, beds not too comfy, shower couldn't get temp correct either too hot or freezing

2026-03-02 via Nuitee
B
Bramble family_with_children au
5
Apartment needs gutting.
Pros:

The location. The size of the apartment. The shower had good water pressure.

Cons:

The apartment looked like it was furnished from council chuck outs. Everything was old, dirty & broken. The bed sank in the middle & was horrible as were the pillows. You couldn't sit on the vinyl lounge without putting a blanket or towel on it due to the massive splits which scratched your skin. The rest of the furniture was also falling apart. The carpets & curtains were all horribly stained & there were sections of wall that had not even been painted.

2026-03-02 via Nuitee
J
John solo_traveller au
10
Pros:

Amazing studio with nice aircon, smart TV, washer and dryer, nice bathroom.

2026-03-01 via Nuitee