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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Snack bar
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Salt-water pool
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Outdoor furniture
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Sun loungers or beach chairs
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Heritage, a charming hotel located just 500 metres from Cairns Esplanade, offers a range of suites and studios within a short walk from Cairns Central Station. Each room is equipped with modern amenities including a work desk, refrigerator, and tea/coffee facilities. Upgrade to a suite with a private balcony and kitchen for added convenience.
Relaxing Facilities
Unwind by the swimming pool or enjoy a BBQ in the lush garden area. Guests can stay connected with complimentary high-speed WiFi throughout the property.
Convenient Location
Explore Cairns' top attractions such as the Cairns Museum and Cairns Regional Gallery, all within walking distance. For further adventures, the hotel's tour desk can assist in planning local excursions. Secure your spot now and experience the best of Cairns at Heritage.
If you expect to arrive after 21:00, please inform Heritage Cairns in advance for after hours arrival instructions, using the contact details found on the booking confirmation.
Please note that there is a 3% charge when you pay with an American Express, Diners Club or JCB credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 2 years old and over stay for AUD 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
It was very clean and tidy. And great value for the money.
The ease of checking in and out.
The hotel was well staffed, with decent facilities and room to move (we stayed in a 2 Bedroom Apartment).
Great quiet location, just a short walk into the Cairns Night Markets, Boardwalk and Cairns Lagoon.
Potentially a little run down and could be a little cleaner
Easy location. Helpful staff.
Nothing.
Always stay here when I come to cairns best beds clean and tidy just good place all round unfortunately it was booked out school holidays could only stay 1 night but still one of the best motels in Cairns
Staff were amazing, pool area was great, room was comfortable and location was great as we could walk most places.
The bathroom in our room was riddled with mould (which I reported). Other than that it was fine.
It was very close to every thing
It was very old and it wasn’t really clean
Very friendly helpful staff, spacious room
Nothing in particular
Easy and convenient from the airport.
Dual key rooms, perfect when travelling with kids.
Good location and friendly staff.
Proximity to facilities. Friendly helpful staff.
Open easy parking in locked gate,
Central to cbd Cairns.
Tiles in bathroom were green down the bottom, obviously not cleaned properly on a daily basis too get this scum build up.
Nothing
Car park
Not a lot.
In desperate need of a refresh. It seemed like it was built in the early 90s and hadn’t been touched since. A place to sleep, and that’s about it.
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