Best Western Hotel Cristallo Mantova

Hotels
•
Best Western
8 (2616 reviews)
Via Cisa 1/E , Virgilio , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and attentive staff
Good location near attractions
Cons:
Old mattress and noise issues
Food quality inconsistencies

Categories

Cleanliness
7.89
Multiple mentions of cleanliness but also complaints about maintenance.
Service
8.36
Consistently positive feedback on staff friendliness and attentiveness.
Location
8.4
Well-situated for easy access to Mantova and Verona.
Room Quality
7.85
Spacious and comfortable but some concerns about the mattress.
Amenities
8.38
Good amenities and conditions but noted issues with the pool temperature.
Value for Money
7.84
Generally fair value but some guests felt it was on the pricier side for the room quality.
Food and Beverage
7.39
Mixed reviews on food quality, with some enjoying the restaurant while others found issues.
Overall Experience
7.86
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 01:47

Property Description

Modern Guest Rooms with High-Tech Amenities
Experience comfort and luxury in our modern guest rooms equipped with LCD satellite TV and complimentary Wi-Fi, ensuring you stay connected and entertained throughout your visit.

Delicious Dining Options
Indulge in a culinary journey at our on-site restaurant, offering a variety of local specialties to tantalize your taste buds. Don't forget to start your day right with our diverse buffet breakfast.

Convenient Facilities and Services
Enjoy a worry-free stay with our Special Protection Program in place, providing precise safeguards for both guests and staff. Benefit from amenities like a 24-hour bar, anti-allergenic carpeted floors, and complimentary parking during your visit to Hotel Cristallo. Book now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Sep 13, 2025 until Sat, Jun 20, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2616 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
F
Filippo • couple • it
9
2026-03-28 • via Nuitee
G
Georg • solo_traveller • de
6
2026-03-28 • via Nuitee
I
Ivana • family_with_children • it
6
Viaggio per lavoro
Pros:

Pulizia e letto molto grande e comodo

Cons:

Odore che si sente nel corridoio. Colazione deludente. In un hotel 4 stelle deve essere impeccabile, invece...

2026-03-28 • via Nuitee
C
Cinthia • couple • it
6
2026-03-27 • via Nuitee
F
Federinco • family_with_children • it
10
2026-03-27 • via Nuitee
G
gianfranco • extended_group • it
9
2026-03-26 • via Nuitee
F
Fabio • couple • it
9
Ottimo hotel
Pros:

Grande parcheggio, letto e cuscini comodi, buona insonorizzazione e buona colazione

Cons:

Doccia con poca pressione dell’acqua ma comunque niente di grave

2026-03-26 • via Nuitee
C
chiara • family_with_children • it
5
Pros:

Il letto molto comodo e grande

Cons:

Dentro all'hotel specialmente nei corridoi c'era un odore non proprio gradevole

2026-03-25 • via Nuitee
M
MASSIMO • couple • it
7
nel complesso ritornerei
Pros:

buono anche il ristorante

Cons:

il prezzo su Booking era più economico che al check-in - parcheggio al momento piccolo causa lavori

2026-03-24 • via Nuitee
G
GianBea • couple • it
5
Esperienza da dimenticare
Pros:

il parcheggio privato davanti all'hotel.

Cons:

Indubbiamente l'hotel ha urgente bisogno di una grossa ristrutturazione, cosi come è non si può considerare un 4 stelle.
il bagno obsoleto e poco pratico, ancora con le vecchie e pericolose vasche da bagno. Al ristorante c'è sempre lo stesso menù nei primi piatti c'è solo pasta, nessuna zuppa o brodo. Per i secondi non sempre erano presentati a dovere.

2026-03-23 • via Nuitee
E
Elisabeth • family_with_children • at
9
Pros:

Die MitarbeiterInnen waren sehr freundlich. Wir konnten sogar unser E-Auto gratis laden und am nächsten Morgen noch am Parkplatz stehen lassen, während wir die Stadt besichtigten.
Wir kommen sehr gerne wieder.

2026-03-23 • via Nuitee
W
Wolfgang • couple • it
7
2026-03-22 • via Nuitee
Z
Zdenka • solo_traveller • hr
6
2026-03-22 • via Nuitee
M
maxgianf • couple • it
8
Pros:

Ambienti vasti e un po' fanè, camera ampia e spartana nell'arredamento, livello di pulizia elevato, personale molto gentile.

Cons:

NA

2026-03-21 • via Nuitee
A
Ana Patricia • extended_group • it
8
boa estadia
Pros:

Otimo custo beneficio

2026-03-21 • via Nuitee
L
Loredana • family_with_children • it
9
Pros:

Posizione, pulizia

Cons:

Materasso scomodo

2026-03-21 • via Nuitee
V
Vito • solo_traveller • de
7
Pros:

Im Umfeld gute Möglichkeiten essen zu gehen. Kostenlose Parkplätze. Einfaches Hotel

Cons:

Frühstück eher enttäuschend. Sehr schlechter Cappuccino (Instantgeschmack, Milchpulver). Gute Croissant. Für Best Western eher ein schlechteres Hotel.

2026-03-20 • via Nuitee
A
Andrea • solo_traveller • es
8
2026-03-20 • via Nuitee
R
Riccardo • family_with_children • it
5
Cons:

un 4 stelle ma con qualità di un 3 stelle o anche meno. La zona colazione e la colazione stessa paragonabile ad un B&B

2026-03-19 • via Nuitee
A
Andrea • solo_traveller • it
7
Cons:

Camera rumorosa (ventolina del bagno rumorosissima) bagno molto freddo

2026-03-19 • via Nuitee