Best Western Hotel Cristallo Mantova

Hotels
•
Best Western
8 (2616 reviews)
Via Cisa 1/E , Virgilio , it

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and attentive staff
Good location near attractions
Cons:
Old mattress and noise issues
Food quality inconsistencies

Categories

Cleanliness
7.89
Multiple mentions of cleanliness but also complaints about maintenance.
Service
8.36
Consistently positive feedback on staff friendliness and attentiveness.
Location
8.4
Well-situated for easy access to Mantova and Verona.
Room Quality
7.85
Spacious and comfortable but some concerns about the mattress.
Amenities
8.38
Good amenities and conditions but noted issues with the pool temperature.
Value for Money
7.84
Generally fair value but some guests felt it was on the pricier side for the room quality.
Food and Beverage
7.39
Mixed reviews on food quality, with some enjoying the restaurant while others found issues.
Overall Experience
7.86
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 01:47

Property Description

Modern Guest Rooms with High-Tech Amenities
Experience comfort and luxury in our modern guest rooms equipped with LCD satellite TV and complimentary Wi-Fi, ensuring you stay connected and entertained throughout your visit.

Delicious Dining Options
Indulge in a culinary journey at our on-site restaurant, offering a variety of local specialties to tantalize your taste buds. Don't forget to start your day right with our diverse buffet breakfast.

Convenient Facilities and Services
Enjoy a worry-free stay with our Special Protection Program in place, providing precise safeguards for both guests and staff. Benefit from amenities like a 24-hour bar, anti-allergenic carpeted floors, and complimentary parking during your visit to Hotel Cristallo. Book now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Sep 13, 2025 until Sat, Jun 20, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2616 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
R
Renato • solo_traveller • it
10
Pros:

.

2026-04-10 • via Nuitee
M
Maria • family_with_children • it
7
2026-04-10 • via Nuitee
H
HENRY KOFI • solo_traveller • ch
9
Pros:

I like the location and the room is very tidy.

Cons:

The shower wasn't flowing well.

2026-04-09 • via Nuitee
A
Andrea • family_with_children • at
8
2026-04-09 • via Nuitee
I
Ivano • family_with_children • it
6
Pros:

Colazione ricca

Cons:

Ascensori datati lenti,
Ristorante assente non comunicato in anticipo, insorizzazione camere pessima si sentiva la qualunque,
Letti a castello pessimi e vecchi con sponda rotta ,bagno con vasca scomodo per farsi una doccia.

2026-04-09 • via Nuitee
A
Alessia • family_with_children • it
7
Da un quattro stelle ci aspettavamo di più
Pros:

Disponibilità alla reception. Colazione varia.

Cons:

Pessimo odore in corridoio e in camera (forse dovuto all'areazione). Arredamento molto basico e mal tenuto, bagno da rinnovare, infissi rovinati. Da migliorare la manutenzione.

2026-04-09 • via Nuitee
R
Ruslan • family_with_children • pl
10
Super
Pros:

Super

Cons:

Super

2026-04-09 • via Nuitee
E
Elisabeth • family_with_children • it
9
Pros:

la camera ampia

Cons:

il divano letto era scomodo,

2026-04-08 • via Nuitee
A
Alessandro • extended_group • it
8
Hotel moderno fuori Mantova, ottimi Parcheggio, ricarica Tesla gratuita, ampiezza camera, staff.
Pros:

Parcheggio, ricarica Tesla gratuita, ampiezza camera, staff.

Cons:

Posizione (3km dalla città), forte odore di disinfettante nella stanza.

2026-04-08 • via Nuitee
C
Claudia • family_with_children • it
8
Pros:

Hotel pulito e confortevole

Cons:

Troppo vicino alla strada,si sentivano molto i rumori delle auto

2026-04-07 • via Nuitee
1
1966Andrea • couple • it
6
Pros:

L'hotel si trova in una posizione non troppo distante dal centro con parcheggio interno. Quindi comodamente raggiungibile con facilità di parcheggio.

Cons:

Il Bagno poco funzionale con sifone doccia rotto e quindi non si riusciva ad alzare. Il servizo alla colazione poco funzionale ed attento.

2026-04-07 • via Nuitee
R
ROBERTA VASELLI • extended_group • it
8
Favolosa Mantova!
Pros:

La camera spaziosa e pulita, personale gentile e vicinanza al centro con parcheggio sottostante.

Cons:

Devi prendere l'auto per andare nel centro di Mantova, ma i parcheggio sono comodi e ci arrivi in 12 minuti.

2026-04-07 • via Nuitee
L
Lorenzo • couple • it
8
Pros:

Ambiente carino

2026-04-07 • via Nuitee
A
Arduino • family_with_children • it
6
2026-04-06 • via Nuitee
M
Maikol87 • solo_traveller • it
6
Senza infamia e senza lode
Pros:

Vicino al centro di mantova

Cons:

Insonorizzazione e alcune cose da sistemare nel bagno e all esterno

2026-04-06 • via Nuitee
Антонио • solo_traveller • bg
10
2026-04-06 • via Nuitee
F
fabio • solo_traveller • it
5
2026-04-04 • via Nuitee
M
Mykhailo • couple • ua
10
2026-04-04 • via Nuitee
L
lancio • family_with_children • it
9
Professionalità
Pros:

Tutto bene,molto professionali dalla reception alla colazione.

Cons:

Nulla

2026-04-04 • via Nuitee
G
Giorgia • family_with_children • it
8
2026-04-04 • via Nuitee