Residence Inn by Marriott Houston Katy Mills

Hotels
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Residence Inn
8.5 (238 reviews)
25401 Katy Mills Parkway , Katy , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cat smell in room
AC issues

Categories

Cleanliness
7.83
Room was mostly clean but had a significant issue with cat odor.
Service
9.3
Staff were friendly and helpful, accommodating, though there were some issues.
Location
9.34
Convenient location close to restaurants and shopping.
Room Quality
8.29
Rooms were spacious and comfortable but had some maintenance issues.
Amenities
8.32
Decent breakfast offerings and a clean pool area.
Value for Money
7.78
Generally good but some expectations were not met.
Food and Beverage
8.33
Complimentary breakfast was flavorful and varied.
Overall Experience
8.8
Primarily a good stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:03

Property Description

Convenient Location

Located in Katy Mills Mall, adjacent to PetroSkills Conference Center, the Residence Inn by Marriott Houston Katy Mills offers a prime spot for both business and leisure travelers.

Luxurious Amenities

Indulge in the outdoor pool, spa, and fully-equipped gym during your stay. Enjoy the convenience of free Wi-Fi, parking, and a delicious breakfast spread, including fresh coffee and a variety of options to kickstart your day.

Entertainment and Recreation

With an outdoor grill, sports court, and proximity to shops, entertainment venues, and restaurants, there's never a dull moment at the Marriott Houston Katy Mills. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 3 per day.

Location

Guest Reviews

8.5
Based on 238 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.8
W
Wendi • family_with_children • us
7
Great location and nice staff. Loved having the little pantry where we could buy waters on our way out. The sofa bed r
Pros:

Location.

Cons:

Fold out sofa was the most uncomfortable thing over ever slept on. Dated finishes.

2026-04-05 • via Nuitee
P
Pedro • family_with_children • us
10
2026-04-04 • via Nuitee
C
Carolina • couple • us
7
Good location
Pros:

Good location, room was spacious.

Cons:

The mattress was worn out, in the middle of is sunken.

2026-03-23 • via Nuitee
S
Sergio • family_with_children • mx
10
A great option to stay
Pros:

The closeness to the mall and the access to the parking lot

Cons:

Nothing

2026-03-22 • via Nuitee
J
Jorge • family_with_children • mx
9
Pros:

Camas

Cons:

Que el.comedor estaba en reparación y el desayuno fue un box Lunch muy deficiente

2026-03-17 • via Nuitee
V
Virginia • solo_traveller • us
8
Great location near lots of shops, large space, friendly staff, appropriate cleaning
Pros:

large room, cleanliness

Cons:

would have appreciated a warmer blanket, ice maker made very little ice, there's a drawer that won't stay closed, shower was warm at best

2026-03-09 • via Nuitee
P
Pedro • family_with_children • us
10
My opinion
Pros:

The room was great. Let's serve as was great. The light it was a great
The food was great

Cons:

The push button to open the elevator will zap my fingers

2026-03-01 • via Nuitee
T
thomas • couple • us
9
2026-02-09 • via Nuitee
S
Syed • solo_traveller • us
9
2026-01-22 • via Nuitee
C
Carlton • couple • us
9
Pros:

Close to everything and the staff were friendly and helpful, especially Victoria. Always smiling and always eager to help.

2026-01-20 • via Nuitee
J
Jeiza • family_with_children • ve
7
Pros:

La ubicación y cocina en la habitación

Cons:

El sofa cama no era cómodo

2026-01-19 • via Nuitee
P
Pedro • solo_traveller • us
10
2 time visiting
Pros:

The clean room and food and people

Cons:

The amount of traffic and that I was given $90 all in coins 😑 just because they was out of cash.

2026-01-16 • via Nuitee
P
Pedro • solo_traveller • us
10
First time
Pros:

The food, room size, the people, the view

Cons:

Traffic and the the elevators button will give me a shock.

2026-01-16 • via Nuitee
J
Jose • couple • us
9
2026-01-15 • via Nuitee
W
wbracamonte • extended_group • pa
10
2026-01-12 • via Nuitee
R
Rajiv • couple • in
9
2026-01-09 • via Nuitee
T
Tiffany • couple • us
7
2026-01-03 • via Nuitee
M
Mojirayo • solo_traveller • ng
5
Not ideal for a long stay. Okay for a brief stay.
Pros:

It is close to Katy mills mall

2025-11-26 • via Nuitee
K
Kealey • family_with_children • us
10
2025-11-19 • via Nuitee
M
Michael • extended_group • us
9
2025-09-15 • via Nuitee