Residence Inn by Marriott Houston Katy Mills

Hotels
•
Residence Inn
8.5 (247 reviews)
25401 Katy Mills Parkway , Katy , us
+1 281-391-7501

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cat smell in room
AC issues

Categories

Cleanliness
7.83
Room was mostly clean but had a significant issue with cat odor.
Service
9.3
Staff were friendly and helpful, accommodating, though there were some issues.
Location
9.34
Convenient location close to restaurants and shopping.
Room Quality
8.29
Rooms were spacious and comfortable but had some maintenance issues.
Amenities
8.32
Decent breakfast offerings and a clean pool area.
Value for Money
7.78
Generally good but some expectations were not met.
Food and Beverage
8.33
Complimentary breakfast was flavorful and varied.
Overall Experience
8.8
Primarily a good stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:03

Property Description

Convenient Location

Located in Katy Mills Mall, adjacent to PetroSkills Conference Center, the Residence Inn by Marriott Houston Katy Mills offers a prime spot for both business and leisure travelers.

Luxurious Amenities

Indulge in the outdoor pool, spa, and fully-equipped gym during your stay. Enjoy the convenience of free Wi-Fi, parking, and a delicious breakfast spread, including fresh coffee and a variety of options to kickstart your day.

Entertainment and Recreation

With an outdoor grill, sports court, and proximity to shops, entertainment venues, and restaurants, there's never a dull moment at the Marriott Houston Katy Mills. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

8.5
Based on 247 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.8
J
Jorge • solo_traveller • es
5
Horrible staff service. Two weeks later continue waiting the invoice
2026-08-10 • via Nuitee
A
Adetona • solo_traveller • ng
8
2026-08-04 • via Nuitee
C
Chibuzo • solo_traveller • us
4
Pros:

Location of the hotel

Cons:

The receptionist we met on our check in was not so welcoming. But the other 2 ladies I met in my 5 days stay were very good.

2026-07-05 • via Nuitee
P
Piccirillo • solo_traveller • it
8
2026-06-29 • via Nuitee
W
Williams • solo_traveller • us
5
My stay for 5 days
Pros:

The location and staff

Cons:

We were bitten by something I'm unsure of. The room wasn't the cleanest. I had to buy cleaning supplies to clean it myself. I asked the manager to contact the housekeeping manager, but it was still dirty.

2026-06-24 • via Nuitee
A
Alaila • couple • us
10
2026-05-07 • via Nuitee
M
Montel • extended_group • us
1
Pros:

Horrrible

Cons:

Everything

2026-05-06 • via Nuitee
D
Dennis • solo_traveller • us
3
The hotel was probably good several years ago, but is in need of maintenance..
Cons:

The room AC was very noisy, refrigerated rattled loudly, there was a spot in the floor that was soft, thought it might break. The towels were like coarse grit sandpaper. The AC units for the building were outside my room plus the exterior doors were below my room and slammed loudly as they closed. I did not get any sleep and then had to drive 3 hours home while exhausted. They also charged me a daily rate to park my vehicle in the hotel parking lot.

2026-04-20 • via Nuitee
W
Wendi • family_with_children • us
7
Great location and nice staff. Loved having the little pantry where we could buy waters on our way out. The sofa bed r
Pros:

Location.

Cons:

Fold out sofa was the most uncomfortable thing over ever slept on. Dated finishes.

2026-04-05 • via Nuitee
P
Pedro • family_with_children • us
10
2026-04-04 • via Nuitee
C
Carolina • couple • us
7
Good location
Pros:

Good location, room was spacious.

Cons:

The mattress was worn out, in the middle of is sunken.

2026-03-23 • via Nuitee
S
Sergio • family_with_children • mx
10
A great option to stay
Pros:

The closeness to the mall and the access to the parking lot

Cons:

Nothing

2026-03-22 • via Nuitee
J
Jorge • family_with_children • mx
9
Pros:

Camas

Cons:

Que el.comedor estaba en reparación y el desayuno fue un box Lunch muy deficiente

2026-03-17 • via Nuitee
V
Virginia • solo_traveller • us
8
Great location near lots of shops, large space, friendly staff, appropriate cleaning
Pros:

large room, cleanliness

Cons:

would have appreciated a warmer blanket, ice maker made very little ice, there's a drawer that won't stay closed, shower was warm at best

2026-03-09 • via Nuitee
P
Pedro • family_with_children • us
10
My opinion
Pros:

The room was great. Let's serve as was great. The light it was a great
The food was great

Cons:

The push button to open the elevator will zap my fingers

2026-03-01 • via Nuitee
T
thomas • couple • us
9
2026-02-09 • via Nuitee
S
Syed • solo_traveller • us
9
2026-01-22 • via Nuitee
C
Carlton • couple • us
9
Pros:

Close to everything and the staff were friendly and helpful, especially Victoria. Always smiling and always eager to help.

2026-01-20 • via Nuitee
J
Jeiza • family_with_children • ve
7
Pros:

La ubicación y cocina en la habitación

Cons:

El sofa cama no era cómodo

2026-01-19 • via Nuitee
P
Pedro • solo_traveller • us
10
First time
Pros:

The food, room size, the people, the view

Cons:

Traffic and the the elevators button will give me a shock.

2026-01-16 • via Nuitee