​juSTa Gurgaon

Hotels
7.5 (93 reviews)
NR 40, DLF Phase III, MG Road, Near DLF Corporate Park , Gurgaon , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Warmth and Attitude of staff
Cons:
More furniture in less space

Categories

Cleanliness
6.89
Specific sentiment from text: mentioned need for improvement.
Service
7.86
Staff warmth and attitude highlighted positively.
Location
8.4
Location positively noted.
Room Quality
7.35
Standard quality for this hotel tier.
Amenities
7.38
Standard quality for this hotel tier.
Value for Money
7.34
Standard quality for this hotel tier.
Food and Beverage
7.39
Standard quality for this hotel tier.
Overall Experience
7.36
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 06:31

Property Description

Luxurious Accommodation
Stay in air-conditioned rooms intricately designed with a minibar, seating area, and flat-screen cable TV for a comfortable experience. The en suite bathrooms with free toiletries add to the convenience.

Convenient Location
Situated just 2 minutes from DLF Corporate Park, Global Business Park, and Golf Course Road, juSTa Gurgaon offers easy access to key business hubs. Moreover, being close to both domestic and international airports makes travel hassle-free.

Exceptional Services
Enjoy 24-hour front desk assistance, concierge services, and a tour desk for travel arrangements. Indulge in a buffet breakfast at the on-site restaurant offering a variety of cuisines, with room service available for a cozy dining experience.

Experience luxury and convenience at juSTa Gurgaon. Book your stay now!

Important information:

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for Rs. 2,000 per person per night when using an existing bed.
    People 9 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 93 reviews
Cleanliness: 6.89
Service: 7.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.36
O
Ovidiu family_with_children ro
9
Good value for money
Pros:

Good hotel and location

2026-03-23 via Nuitee
O
Ovidiu couple ro
9
Good value for money in Gurgaon
Pros:

Staff, rooms, location

2026-03-23 via Nuitee
D
David solo_traveller in
7
Good. Can improve.
Pros:

Location, Warmth and Attitude of staff.

Cons:

More furniture in less space.

2026-01-19 via Nuitee
C
CHITRA extended_group in
7
2025-12-18 via Nuitee
S
Sankalita family with young children in
4
Disappointing
Pros:

Staff and location

Cons:

Extremely dirty bed linen. Room dark claustrophobic....very very shabby.

2025-03-01 via Nuitee
K
Kory solo traveller us
8
Artist One Night Stay
Pros:

I slept very well. The bed was comfortable. Great view to a balcony. Nice aesthetic. Good location.

Cons:

Needed more bathroom towels, one for the floor.

2025-03-01 via Nuitee
R
Rohni family with young children in
7
Good
Cons:

Entrance not appealing

2025-02-23 via Nuitee
D
Dikshant young couple in
4
Disappointing
Pros:

The facilities offered were fine.
But otherwise the hotel did not meet the expectations. .very less breakfast options. The cleanliness wasn't up to the mark.

2025-02-20 via Nuitee
O
Ovidiu family with young children ro
10
Exceptional
Pros:

Excellent value for money, very helpfull staff, extremely comfy beds, good room service

Cons:

Nothing

2025-02-09 via Nuitee
Q
Qadir
6
Pros:

The staff and the food were great. There was some issues with water boiler. Warm water was on call. I liked the employees and the food. Overall, I enjoyed my stay in Justa hotel.

2025-01-22 via Nuitee
S
Sofia young couple gr
7
Nice stay in gurgeon in Xmas
Pros:

So helpful staff.
Room upgrade for free.

Cons:

We were cold in the room despite the 2 heaters.

2025-01-04 via Nuitee
F
Franck family
10
Pros:

People are number 1 in this Hotel !!!!!!!!!!!!

2024-02-29 via Nuitee
K
Kushagra review category business travellers in
9
Superb
2024-01-21 via Nuitee
S
Simon partner
2
Pros:

This property is very outdated. The 1st room we had was unsafe as the balcony door did not even lock. Rooms are in need of severe updating. Lack of hot water in as much we had to use other rooms to have a shower. If the hotel was busy this would been a major problem. The staff changed our first room but was not much better. Balcony crumbling concrete above us. When asked about the NYE gala staff did not know what I was talking about. I appreciate englishbis the staffs second language. But just asking for basic information was hard to get across. I actually am a TEFL teacher so I understand how to phase things at basic English level. Room was freezing cold as well. A very over priced out dates unhelpful hotel. I won’t go into how dirty the garden looked. The photos must of been taken around 5 years ago. When asked about a discount about the lack of heat the lack of hot water having to walk through corridors or the hotel to another room. There English became totally non existent.
This hotel needs major work to bring up to a basic standard

2024-01-12 via Nuitee
B
Ben
4
Pros:

I feel like I massively over paid for this property. The only way I can see this property had good reviews is if they are fake. The only really positive is the staff were friendly and helpful. The room was the issue - dirty covers, damp in the walls, damp in the bed headboard, window frames damp, floor worn out, the best bit was they asked if I wanted heating then brought up a tiny heater that looked worn out and made a load of noise like it would set fire at some point, also the hot water has to be requested in the evenings and takes 20 minutes to come through.
Honestly if I'd paid $15 for the room I'd have accepted it, even though I've stayed in better for that much. But I paid $94 AUD, im sure there are better options for the price. I hate to leave negative reviews but people deserve to know the truth as it's no way 4 star and no way 7.5 rating.

2024-01-10 via Nuitee
M
Mehta family with young children gb
4
Absolutely disappointing, please avoid!
Pros:

The location was good, little else was, to be honest.

Cons:

Just thoroughly disappointing, the hotel hasn't been maintained at all, looks dilapidated - the toilets leak, there is a musty smell everywhere, I saw a couple of cockroaches, the mattresses sag...- the list goes on. Hot water is available on request and not 24/7. The staff is extremely disinterested and hands off. Shocking experience from a Justa property, best avoided.

2023-12-29 via Nuitee
A
Ankita review category business travellers in
8
Very good
Pros:

Location and good staff. Rooms have balcony. Front desk staff is very polite and cooperative

2023-12-26 via Nuitee
A
Anonymous young couple in
10
Exceptional
2023-12-21 via Nuitee
A
Anonymous young couple in
10
Exceptional
2023-12-21 via Nuitee
N
Nazrul review category business travellers bd
4
Disappointing
Pros:

Location

Cons:

Hot water supply was not proper way

2023-12-19 via Nuitee