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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Hammam
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Shared lounge/TV area
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Reception hall
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Health or beauty spa nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxury Spa with Turkish Hammam
Indulge in relaxation at our luxury spa, complete with a traditional Turkish hammam and massage facilities. Unwind and rejuvenate during your stay at The City Hotel.
Stunning Marmara Sea Views
Enjoy a culinary experience like no other at our Marmara Restaurant's spacious terrace, offering breathtaking views of the Marmara Sea. Immerse yourself in traditional Turkish cuisine while taking in the picturesque scenery.
Convenient Location
Explore Istanbul's Old Town with ease as The City Hotel is a short walk from Hagia Sophia and Topkapi Palace. With a metro stop just 10 minutes away, discovering the city's historic sites and reaching Taksim Square is a breeze.
Experience luxury, breathtaking views, and convenience at The City Hotel. Book your stay now!
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 5 years old stay for € 15 per person per stay when using an existing bed.
People no matter the age stay for € 24 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
El personal intentó ser amable, porque intenté anular desde el primer día, tal y como pero no pudo ser posible
Nada que ver con las fotos, en la misma recepción, no parábamos de mirar las fotos del Hotel de la aplicación booking con la realidad que nos encontrábamos, nos dieron ganas de anular al momento pero como desgraciadamente para poder reservar, tienes que hacer el pago por adelantado ahí nos dimos cuenta del error. Ahora estamos en otro Hotel donde sin recurrir a la aplicación y comprobando primero el precio previamente entramos a preguntar y aún nos ofrecía más barato y la imagen que nos dió el Hotel nada que ver con el anterior. Por lo cual recomiendo que se venga sin reservar y me sabe muy mal por la aplicación, pero así debí hacerlo desde el primer día, y luego si me interesa reservar en la misma puerta o en la misma recepción del Hotel, así no doy lugar más a engaños, pues no es la primera vez que me pasa aquí en Turquía pagar por adelantado a través de la aplicación y que luego no te acepten el precio de la aplicación y no te dejan hacer el check-in, que esto mismo ya me pasó aquí hace cuatro años y hasta que Booking.com me devolvió me tuve que buscar la vida para reservar otro Hotel, habían otros chicos en la recepción que les había pasado exactamente lo mismo que a mí, pues se ve que el recepcionista hablaba con el dueño o el encargado y no aceptaban la reservas de Booking.com.
The location
The staff
The property smelt like cigarettes
Towels were dirty.
The staff were not friendly. The male night receptionist came to my room and banged on my door and told me and my daughter to leave the hotel. The room was very cold. The elevator broke down with us in there.
The only staff which was friendly was the cleaning staff.
Good location with poor service and horrible breakfast
Breakfast was extremely poor, definitely below the mark, no where close to Turkish breakfast, entire hotel have only one broken iron which was difficult to get ! Good location, need to improve their services and communication. No doubt it’s a great location to live, don’t go with pictures it’s not actually look like a 4 star hotel. Istanbul is great place to visit but these hotel’s need to improve their services and breakfast to attract more tourists.
It was really one of the worst hotels me and my girl stayed in. We usually stay in hotels 4+ stars and this hotel is definitely not even 3 stars! I flew to Bucharest and bought this 4 days trip from Bucharest to Istanbul (at the end of May) with a stay at City hotel. The rooms and bathroom are small, run down, dirty and stinking of cigarette smoke and the maids are smoking on the hallways with the exit door open. Incredible!
Of course not a 4 star facilitate hotel. Fitness center is mentioned but it’s not there. I have booked because of gym.. disappointed.
Plus point is only location
Other all are below average
Not up to the mark as it’s mentioned 4 star
We can rate for 2 or 3 star hotel
Do not tell your customers with false information (eg: gym , etc)
I liked the hotel location, close to everything.
Close to tram, metro and bus stop.
The hotel is in the centre of everything.
However breakfast was very poor.
The receptionist Melek was very friendly and helpful. Our room was looking on a noisy street due to construction. She straight away changed the room to a a quieter room with sea view from the side. She done all her possiblity to make our holiday comfortable. She is the best, she speaks English very well and it was easy to communicate with her
On the the other hand the cleaning lady Roushdia that was looking after our floor, was lovely , cleaning our room every day, changing bed sheets, covers, pillow cases , and towels. Always smiling and helpful. She made our holiday stay very comfortable as well.
Thank you Melek and Roushdia for everything you have done for us.
All people's at the hotel were friendly and helpful especially Malak (good morning).
Nothing
* very close to metro, about 5 minutes;
* everyday the cleaning staff came in;
* mirrors everywhere in the room;
* the breakfast was poor;
Facilities
Room sizes and bath size
It is located close to the sighseeing
Several stuff:
1) The rooms could have been cleaner
2) The staff were not that helpful
3) breakfast was horrible !!!
We were a group of friends that stayed at this hotel and the rooms were not clean at all, the sheets were stained and one of us got skin rashes from bed bugs. The cleanliness conditions were very bad!
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