Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Small bathrooms
Limited breakfast options
Noise issues

Categories

Cleanliness
6.39
Several reviews mentioned cleanliness positively, but issues with small bathrooms and noise reduced the score.
Service
7.86
Staff were described as friendly and helpful in multiple reviews.
Location
8.4
Location received consistent praise across reviews for its convenience and central position.
Room Quality
6.35
Mixed sentiments regarding room size and comfort, with some complaints about noise and location of the rooms.
Amenities
6.88
Amenities mentioned were satisfactory, though some improvements noted needed in breakfast and common areas.
Value for Money
7.34
Good value was stated for the price paid, specifically in relation to location and service.
Food and Beverage
5.89
Breakfast received criticism for limited options while several reviews mentioned the quality of what was available.
Overall Experience
6.86
Overall experience was generally positive, with some reservations affecting the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:05

Property Description

Convenient Location
Located just 200 metres from Paddington Tube Station, Dolphin Hotel in Norfolk Square offers easy access to transportation and nearby attractions.

Comfortable Rooms
Each room at Dolphin Hotel features a private bathroom, tea/coffee facilities, and a fridge for convenience. Please note there is no lift at the hotel.

Complimentary Breakfast and 24-Hour Beverages
Start your day with a complimentary breakfast in the bright breakfast room. Enjoy 24-hour access to hot beverages and soft drinks. Additionally, various dining options are available within walking distance.

Experience comfort and convenience at Dolphin Hotel. Book now for an unforgettable stay!

Important information:

Please note that the elevator is unavailable at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

7
Based on 1724 reviews
Cleanliness: 6.39
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 5.89
Overall Experience: 6.86
E
Eduard • couple • nl
7
2026-08-22 • via Nuitee
H
Hideo • couple • jp
7
場所が最高‼️
Pros:

パデントンの駅から近い。
部屋が意外と広かった。
部屋にはコーヒー、紅茶が豊富に置いてあった。

Cons:

リフトが無いので荷物を運ぶのに苦労した。
シャンプーが付いてなかった。
シャワーの位置が高いので、女性にはキツイかな？

2026-08-21 • via Nuitee
M
MR08 • solo_traveller • de
8
2026-08-19 • via Nuitee
M
Mira • couple • de
7
Pros:

- gute Lage, nah an der Paddington Station
- Obst als Geschenk

Cons:

- relativ laut durch U-Bahn, die gefühlt unter dem Haus verläuft
- im Sommer sehr heiß auf den Zimmern

2026-08-18 • via Nuitee
I
Ikram • solo_traveller • ma
6
2026-08-18 • via Nuitee
A
Alicia Hortensia • solo_traveller • es
9
2026-08-18 • via Nuitee
R
RITSUKO • solo_traveller • jp
6
Pros:

駅近。
部屋にフルーツがおいてあった。
たまたまかもしれないけど、バルコニーもついていて、外にでることもでした。

Cons:

水圧が弱く、お湯はしっかりでたけど、水量が少なく、シャワーに時間がかかった。
シャンプー、ボディソープがわかれてなくて一つしかなかったので、気になる人はアメニティを持参した方がいい。
今年の夏は暑かったが、エアコンはなく、小さい扇風機が気持ち程度あるだけで、暑い日は過ごしにくいかもしれない。

2026-08-17 • via Nuitee
V
Vibeke • couple • dk
4
2026-08-15 • via Nuitee
I
Irene • solo_traveller • no
3
Pros:

God beliggenhet.

Cons:

Servicen. Og det luktet kloakk fra badet.

2026-08-14 • via Nuitee
M
Marlies • solo_traveller • de
2
Würde ich nicht empfehlen
Pros:

Die Lage

Cons:

Die Treppe, keine Klimaanlage, Fenster zu, Wasser lief aus dem Bad.

2026-08-14 • via Nuitee
L
Lazenby • solo_traveller • gb
7
Pros:

Close to Marylebone Station

Cons:

Thout hotwl needed updating

2026-08-13 • via Nuitee
T
Thimo • solo_traveller • de
9
2026-08-13 • via Nuitee
M
Mitsuhiro • solo_traveller • jp
7
特に無し
Pros:

特に無し

Cons:

特に無し

2026-08-13 • via Nuitee
J
JANE • solo_traveller • gb
5
Wouldn’t stay there again also the room vibrated with the noise of the underground
Pros:

It was a stones throw from Paddington

Cons:

As a single person the room was in the basement so unable to open window. Furniture dated fridge unplugged just not a nice room at all.

2026-08-12 • via Nuitee
S
Sarah • family_with_children • gb
5
Pros:

The property was close to a subway station

Cons:

The room wasn’t clean, the remote was covered in dust, the shower head was covered in limescale, the room hadn’t been hoovered.

2026-08-12 • via Nuitee
S
Sumire • extended_group • jp
6
Convinience
Pros:

Close to the station
Kind reception staffs

Cons:

It's noisy with the sound of metro.

2026-08-10 • via Nuitee
M
Maurizia Elisa • solo_traveller • it
7
2026-08-10 • via Nuitee
Y
Yvonne • family_with_children • gb
8
Nice stay
Pros:

Great location

Cons:

No lifts

2026-08-07 • via Nuitee
W
Woodroffe • family_with_children • gb
10
The Dolphin Delightful
Pros:

The room was nice and spacious and single beds a good distance away as sharing with my sister. Loved having a fridge to keep our drink cold. Love the historic building, an old victorian town house.

Cons:

The Stairs.
We were on the 4th Floor and the stairs were steep and spiral.
No lift, difficult with heavy bags.
I have osteoarthritis in my back, hands and knees. It was a painful struggle to get up. But was easier going down

2026-08-07 • via Nuitee
L
Lynne • solo_traveller • nl
8
Affordability in a great location!
Pros:

Friendlyand helpful staff, 24 hour check.in, good value for money excellent location near Paddington station which alllows easy access to all London land marks, good to have a fridge and tea and coffee station ,cleaned everyday and generally very clean

Cons:

Hotel is a little dated and staircase at entrance could be cleaned or recarpeted but otherwise all was good

2026-08-06 • via Nuitee