Del Mar Hotel & Spa

Hotels
Independent
8 (58 reviews)
Calle Babor 5A, El Puerto de Santa Maria, Cadiz, 11500 , El Puerto de Santa Maria , ES

Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
Bicycle rentals nearby
See all facilities

Review Highlights

Categories

Cleanliness
6.33
Multiple mentions of unpleasant odors and poor hygiene in bathrooms.
Service
9.3
Reports of delayed response to issues, but staff did address some problems.
Location
9.84
Convenient location, but specific attributes not mentioned.
Room Quality
7.29
Inconsistent room quality with issues like broken air conditioning and disappointing layouts.
Amenities
7.82
Amenities like the spa were limited and not up to expectations.
Value for Money
6.28
Perceived to be overpriced based on the experience stated.
Food and Beverage
9.33
Not mentioned; standard quality for this hotel tier.
Overall Experience
7.8
General sentiment of disappointment across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:52

Property Description

Luxurious Spa Services

Indulge in rejuvenating massages and body treatments at our full-service spa. Relax and unwind in style during your stay.

Gourmet Dining Experience

Savor delicious meals at our on-site restaurant or enjoy the convenience of room service. Unwind with a refreshing drink at the bar/lounge to complete your dining experience.

Convenient Amenities

Stay connected with complimentary wireless internet and take advantage of tour assistance services. Enjoy amenities like buffet breakfasts, dry cleaning services, and secure self-parking.

Experience the ultimate relaxation and convenience at Del Mar Hotel & Spa in El Puerto de Santa Maria. Book now for a memorable stay!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:30 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XRY

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8
Based on 58 reviews
Cleanliness: 6.33
Service: 9.3
Location: 9.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 6.28
Food and Beverage: 9.33
Overall Experience: 7.8
I
Ignacio
2
El peor hotel en el que recuerdo haber estado
Pros:

Alquilamos 2 habitaciones. En una de ellas No salía agua de la ducha. Lo reportamos a las 8 de la mañana y nos contestaron a las 10.38, cuando nos habíamos marchado del hotel sin ducharnos. En la otra habitación que rentamos para mi hijo, no funcionaba el aire, ni el mini frigorífico y olían mal las tuberías y las sábanas . Todo huele muchísimo a cloro.

2025-09-21 via Nuitee
K
Katherine partner
4
Pros:

While the property was clean it was significantly dated and the room I had booked with a bed for 2 turned out to be 2 small beds separated across the room which was not what I expected or wanted. The property also had a fusty/ smoky smell which was off-putting.

2025-09-15 via Nuitee
B
Beatriz
4
Tiene que mejorar
Pros:

Mi experiencia,
esperaba que fuera mejor, hemos estado 4 días y no nos han cambiado las sábanas, punto negativo, las toallas una vez, el spa pequeño y escaso
Lo peor, que enchufe las planchas del pelo en el baño y hubo un cortocircuito que se fue la luz de toda la zona donde estábamos, baje a recepción para dar aviso y subió la palanca de la luz y listo
Me quedé sin poderme peinar, no nos dieron opción, a la mañana siguiente salíamos de viaje...
Lo he dejado dicho en recepción por si se molestan en repararlo

Personalmente no volveremos

2025-08-21 via Nuitee
K
Kaspar partner
2
Pros:

Air conditioning unit didn’t work, facilities run down for the price, iron was a joke and for the 2 night we were there we asked 20 times for a hairdryer and one was never available. A truly disappointing trip, my worst hotel experience of my life, especially considering the price. 5 star cost but 1 star experience.

2025-08-02 via Nuitee
B
beatrice partner
8
Pros:

Bon séjour à part que la piscine était payante donc nous n’y sommes pas allés Sur le site de l’hôtel ce n’est mentionné nul part

2025-07-17 via Nuitee
M
Mercedes partner
10
Pros:

Me gustó todo,pequeño, tranquilo,super amables las chicas que trabajan allí,limpio, sin duda volveremos,

2025-06-09 via Nuitee
M
MANUEL
10
Pros:

Viaje en pareja para disfrutar de un fin de semana en el Puerto de Sta Maria. Hotel de tres estrellas, con un personal, amable, servicial, atentos a las sugerencias que realizas. Bien situado, con disponibilidad de un garaje amplio y spa.

2025-06-09 via Nuitee
I
inmaculada
10
Pros:

El hotel muy limpio y el trato genial

2025-06-08 via Nuitee
N
Nicolas partner
10
Pros:

La atención muy buena, de todo el personal en general
Comida y servicios buenosn

2025-03-16 via Nuitee
M
Maria Gema partner
8
Pros:

Cómodo

2025-03-11 via Nuitee
M
Malena
8
Pros:

Buena experiencia general, spa pequeño pero suficiente y limpio.

2025-03-09 via Nuitee
S
sara partner
10
Pros:

Muy buen hotel, en un sitio tranquilo, con aparcamientos cerca! Muy buen hotel

2025-03-03 via Nuitee
T
Tom
6
Just like any other Spanish 3 Star Hotel
Pros:

Been to different 2-3 stars hotel,s now in Spain,,,and mostly the same,,with stone hard Beds,,any Only Spanish tv channels.
But cheap of course.

Service is Exellent,,but Hotels are showing there age.

2025-02-22 via Nuitee
L
LEOPOLDO partner
8
Pros:

Limpieza, cómoda habitación y muy grande, hotel pequeño, el spa genial, la comida no se, no comimos en el hotel. Para mi lo peor el desayuno poca variedad y caro. Pero lo demás un 4 sobre 5

2025-02-16 via Nuitee
G
geoff
10
Reasonably handy to visit Cadiz
Pros:

Clean, modern hotel, nice size room. Staff helpful and friendly. Well priced food with plenty of choice. Onsite parking. Walkable distance to several beaches and forest walks. Very poor Wi-Fi, forever disconnecting!

2025-01-26 via Nuitee
F
Francisco Marcos
6
Necesita unas mejoras el hotel
Pros:

En estás fechas hace falta una habitación con calefacción y por lo visto no la tenia, también el spa faltaban funcionar los chorros para el cuello.

2025-01-14 via Nuitee
S
sebastian partner
8
Pros:

Muy limpio, muy tranquilo y facil de aparcar, personal super agradable

2024-11-11 via Nuitee
R
Rodrigo partner
8
Pros:

Very nice experience

2024-10-15 via Nuitee
F
Francisco Javier
10
Pros:

Muy bien llegue me resecionaron. Muy bien. Despues habitacion muy confortable y tranquila si ruidoy personal muy agradable.
En fin en genral todo muy bien. Me ha gustado. Repetire cuando vuelva por la zona

2024-05-17 via Nuitee
M
Maria isabel friends
8
Pros:

todo en conjunto ok

2024-05-11 via Nuitee