The Palms Beach Hotel And Spa

I spent my birthday in the Palm hotel. Amazing hotel with great facilities . Their breakfast was also really good. So much varieties. Staff are super friendly . Highly recommended

It was a desaster the moment i enter my room i found an insect i called the reception to inform them and i asked to move to anther room they changed put it was uncomfortable and the ac wasnt working well i called again they changed the room put the guy who assist us to the room was angry i dont know why its there fault … also they kept us for one hour to change our room wich wasted our time it was really bad experience

I stayed there with my son, absolutely loved it! View was amazing

فندق قديم لاكن جيد

Lets start with the good, overall the staff was amazing, helpful and kind. The pool & common areas were absolutely beautiful and well maintained. The food was tasty and there were great selections. I liked that there was security around the areas.

The not so great- When I arrived the front desk continued to ask for my Kuwaiti ID although I am clearly not from there. When assigned my room it took me forever to find the building, It would be helpful if the buildings were labeled. Neither the security guard nor the people at the SPALOON could direct me in the right direction which I thought was weird. Although my room was overall lovely, the bathroom was not at all up to what you expect from "The Palms" the ceiling did not meet the walls and there was pieces peeling and falling, there was mold at the base of the shower and the tiles were dirty.

The sensor on my television was broken and hanging off the front of the screen making it very difficult to work the remote and see the TV.

Lastly, I had an appointment for a massage, when I arrived I added a body scrub. each session is supposed to be 60 min but I found my self "complete" and walking out of the spa after only 90 min. so the services were nowhere near 60 min each. Even with the discount I have gotten better and more service for better prices in the city.

Overall the hotel is good and there were certain 4-star aspects but in my opinion not worth the over 200$ price tag.

Een zeer mooi hotel. Super vriendelijk en uitstekend ontbijt. Alleen worden er heel veel feesten / huwelijken gevierd, waardoor het er ‘s avonds uitermate druk is. Een file van jewelste op de weg en op de parking. Ook wordt er soms keiharde muziek gespeeld tot 23 uur ! WC papier is er schaars !

Angenehme Atmosphäre

Amazing as usual

Amazing stuff with amazing service.

تجربة رائعة موظفو الاستقبال محترمين جدا وودودين الكونسيرج محترم وراقي، كل مكان نظيف والمل يرحب بك ومستعد يسويلك اي شي، شغلة واحدة ما عجبتني انه لايوجد اي منقذ بجهة البحر على الشاطئ

رائعة

It was good, but definitely not value for money. For instance, the rooftop restaurant, to our disappointment, was not a rooftop... It was the top floor. They had a huge selection of food, but it was either very dry or extremely bland... We were also disappointed not to get any info on what was going on in the hotel; it was only after we left and made the remark that we get updates on a weekly basis (a bit too late now). Finally, if you're someone who believes in eco-friendliness and who tries to make a small difference in the world, this is not the place for you...Once again, it is pleasant, but there is a lot of things they need to work on to explain the price they set up...

I really recommend this hotel ! We enjoyed our stay there. Just to point out that we forget our camera bag we went home and got a phone call from the hotel saying that they found our camera bag in the room !! They care about their customers!!

very good hotel, nice Beach.
unfortunately couldnt enjoy the rest of the facilities (Pool, Gym..etc) as they were closed due to COVID-19
will definitely repeat the visit in better conditions when facilities are available

Even though booking is available on Expedia, they don’t let single people check in. There’s nothing mentioned on Website about your marital status snd when you show up they‘ll let you know that they weren’t able to proceed with your checking in process.

The main reason we stay there was for the swimming pool. The pool was closed at the time we are checked in.

Nice stay but after one week in the Middle East staying in different hotels, it was quite expensive for the confort and service (180€ per night).Not a charming hotel.

Amazing place, lovely views, definitely going to be back there . One of the better resorts for both families and business travelers alike in Kuwait

الفندق عبارة عن مجمعات مقسمة الحوض كبير. الجيم ممتاز الافطار ممتاز وومتنوع.

Excellent stay, should improve on the breakfast buffet menu and the cleanliness of fruits serving.. many small insects surrounding the food area