Grand Regal Hotel

G hi G

This is the (worst) hotel I ever booked in my life. How is this a 4 stars hotel? It is maximum 2 stars! It is very old and not clean.

The room:
The bathroom is awful, the elevators are small, slow, and one not working!

The lobby is very old and smells bad!


The reception don’t know the rules and asking his colleague before any step in the check in.

For the check out, it took them more than 10 minutes to finish the process!! Wow!


And the location is not the best, there are many other options better after I visited the city.


It is an avoid for me, I prefer sleeping in the car instead of booking this place again. Really disappointed.

great

They said the was a jacuzzi but when you arrive the jacuzzi has been out of service for months, besides the pool is disgusting filled with bird poop and when we asked it to be cleaned he put the dirt back in the pool we almost threw up, the gym looks like a morgue and the hotel looks like a ghost house, there are much better hotels nearby

Staff was great, quality is nice and location good

Forget about it
Max 2 star

The staff was nice enough to offer me a ride to the airport on my last day in Doha. The driver, while initially nice, started playing religious recitations on his radio for a very loooooooooooong time! This was extremely annoying and rude. I understand and respect the country's religion, but please don't impose it on me especially when I'm just a guest expecting you to respect me as well.

WiFi was really bad
Gym was old and dirty

The staff are great and very friendly. They made the stay.

I wish they will update there late check in it take hours before a room is prepared

Very disappointed as they do not read the instructions on the booking nor do they read the private messages sent to them from the customer. When they do eventually read them, they respond very late and not within a timely manner. For example, I booked for the 10/10/19-12/10/19. I advised them of my flight details and asked for airport transfers to and from the hotel at least twice. Once at the point of booking and again in a private message. Arrived at the airport and was disappointed there was no one to meet me. I grabbed a taxi and got to the hotel. I asked them where my airport transfer was and they said that none had been booked for me even though it was requested. I received a response for confirmation of airport transfers today! On the 18th October!!! Ummmm I think the hotel is a little delayed.

I was able to check in much earlier than the standard time which was great after an early flight. Reception staff were good. The room was large and clean and had good facilities. Wifi was good. Room service was missing a few items on the menu and the staff didnt have the best English. The pool area lost the sun behind other buildings by 1pm which was the most disappointing thing. Overall I liked the hotel, its a little dated but quite grand. Its in a noisy area but that didnt bother me. Uber in Doha is great so it didnt matter that the hotel wasnt near much. It was a bargain price per night.

Constant problems with wi fi connection even though i had a room change also a different router still bad connection only worked stood in a corner of the bathroom. Swimming pool for 2 days very unclean. And the location stuck in the middle of major major construction.

Hotel room and service was great , bed was very comfortable and also pillows were great , disappointing was the pool as we wanted to relax bird poo all over the place on the sunbeds and in the pool , pool and surrounding area were v dirty

The TV channels were very limited..The Towels were over used ...no coffee in the room..

Clean, polite staff, easy. Enjoyed our stay. Thank you!

I always prefer this hotel, but the last time the receptionist was rude. I have checked out but got a call asking when will I be leaving. I confirmed that I checked out and was rudely questioned and told they need to check the room. So disappointing, I booked another hotel

Everything were too old,
Internet wifi was very slow speed,
The gym was like a destroyd place,
Water was too cold in the pool,

There was alot of dust, we had to leave three days before to another hotel and they didn’t return our money. We got very sick because the Dust and the first night we didn’t have our room cleaned. For tonight

very poor house keeping and poor condition of rooms especially the bathrooms