Berjaya Waterfront Hotel, Johor Bahru

Hotels
•
Berjaya Hotels & Resorts
6.5 (1989 reviews)
No. 88, Jalan Ibrahim Sultan, Stulang Laut , Johor Bahru , MY
+60 7-221 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (near ferry/CIQ, shops, eateries)
Friendly, helpful and professional staff
Sea view and proximity to attractions
Some guests found rooms clean and quiet
Breakfast praised by some as good/variable
Parking available
Cons:
Rooms and building dated; need renovations
Cleanliness issues reported (toilets, mould, worn carpet)
Room facilities/comfort problems (air-conditioning, beds, pillows)
Breakfast quality/variety inconsistent
Parking often far from lobby; accessibility issues
Limited in-room amenities (no minibar/bottle opener)
Noise from nearby clubs for some rooms
Poor mobile signal on upper floors reported

Categories

Cleanliness
5
Mixed signals: several guests reported toilets, mould, worn carpet and public toilets needing more frequent cleaning, while others described rooms as clean and quiet.
Service
9.25
Consistently positive: reception and front-desk staff described as very friendly, helpful and professional; some minor service slowdowns (e.g., providing a bottle opener) noted but overall strong service impression.
Location
9.75
Clear strength: multiple mentions of excellent location — close to ferry terminal/CIQ, near food outlets, sea view and easy access to attractions.
Room Quality
4.5
Generally negative: rooms described as dated with old/deteriorated furniture, uncomfortable beds/pillows, worn carpets, weak air-conditioning and some maintenance issues.
Amenities
5.5
Mixed to below average: parking available but often far from lobby, lack of minibar/bottle opener, limited fruit/breakfast variety; some conveniences (near shops) offset shortcomings.
Value for Money
5
Perception that facilities and room condition do not fully match price paid; several comments call for upgrades and renovations.
Food and Beverage
6
Mixed feedback: breakfast praised by some as good/variable, but others found the spread repetitive, inconsistent in quality or limited in choice.
Overall Experience
7
Overall mixed but leaning positive due to excellent location and helpful staff; detractors cite room condition, noise and maintenance issues affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Rooftop Pool and Dining Options
Enjoy a refreshing swim with a stunning view and indulge in a variety of culinary delights at our rooftop pool and 5 unique dining venues.

Elegant Rooms with Modern Amenities
Experience ultimate comfort in our tastefully decorated rooms equipped with free WiFi, flat-screen TVs, and luxurious bath amenities for a relaxing stay.

Leisure and Entertainment Facilities
Unwind with a game of billiards, pamper yourself with a rejuvenating spa treatment, or enjoy live music at our lounges, offering a range of leisure activities for guests.

To reserve your stay at Berjaya Waterfront Hotel and experience luxury hospitality, book now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

6.5
Based on 1989 reviews
Cleanliness: 5
Service: 9.25
Location: 9.75
Room Quality: 4.5
Amenities: 5.5
Value for Money: 5
Food and Beverage: 6
Overall Experience: 7
A
Azlanmohdhassan • couple • my
9
2026-10-29 • via Nuitee
S
Sports • family_with_children • my
5
2026-10-28 • via Nuitee
G
Georgy • extended_group • kz
7
2026-10-28 • via Nuitee
H
helmi • family_with_children • my
6
Pros:

Location was good. the receptionist was very friendly and helpful

Cons:

the building and room looks a little bit old. Toilet not as clean as i expected with a few broken items. Need to upgrade the room facilities.

2026-10-27 • via Nuitee
S
Sakinah Yassin • couple • sg
8
Short trip!
Pros:

🥰 THE SEA VIEW!!!!
🥰 Very cozy, vintage, room interior. Feels like home!
🥰 Great staff! Check in and out is smooth!!
🥰 Good location! Next to 7-eleven, mcdonalds etc.

Cons:

🙃 I feel that the breakfast spread could have been better? Some were tasteless, overcook and undercook.

2026-10-26 • via Nuitee
A
Ahmad Shah Fitri • couple • my
9
2026-10-26 • via Nuitee
T
Thein • couple • gb
2
2026-10-25 • via Nuitee
J
jaya • couple • my
10
Amazing hotel
Pros:

Very close to ferry terminal stulang laut, location very nice

2026-10-22 • via Nuitee
R
Rajan • couple • my
2
2026-10-16 • via Nuitee
I
Indiran • extended_group • my
7
2026-10-15 • via Nuitee
V
Vijayaletchimi • couple • sg
10
I enjoy staying In Berjaya waterfront
Pros:

Clean and quiet

Cons:

Nil

2026-10-15 • via Nuitee
H
Hasan • solo_traveller • my
10
Pros:

Location

Cons:

Nothing

2026-10-11 • via Nuitee
Z
Zunaid • extended_group • my
7
Nice
Cons:

Mantainces was not that good

2026-10-09 • via Nuitee
R
Raymond • extended_group • my
6
Pros:

Can’t have a simple butter

Cons:

Fruit too less choices

2026-10-08 • via Nuitee
Z
Zahir Shari • family_with_children • my
8
Pros:

Ambiance’s

Cons:

Parking

2026-10-07 • via Nuitee
M
mohd • couple • my
7
2026-09-17 • via Nuitee
G
Gevera • solo_traveller • ph
8
2026-09-14 • via Nuitee
G
Gevera • solo_traveller • ph
8
Pros:

The Staff are very helpful especially the ones at the front desk. They are very professional and accommodating. Their staff as well are very helpful and attentive.
It's also just an 8 min drive from the JB sentral CIQ.

Cons:

The breakfast buffet could have a little improvement like a variation of the main dish daily. The food was great it's just that everyday our main dish is the same. 😅

2026-09-14 • via Nuitee
G
Gevera • solo_traveller • ph
8
2026-09-14 • via Nuitee
G
Gevera • solo_traveller • ph
8
2026-09-14 • via Nuitee