Berjaya Waterfront Hotel, Johor Bahru

Hotels
•
Berjaya Hotels & Resorts
7.2 (1917 reviews)
No. 88, Jalan Ibrahim Sultan, Stulang Laut , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room quality concerns
Amenities needing improvement

Categories

Cleanliness
4.94
Several guests reported issues with cleanliness and hygiene, including dirty bathrooms and dusty rooms.
Service
8.91
Service was frequently noted as polite and helpful, contributing positively to the overall experience.
Location
8.95
Conveniently located with good access to city attractions, making it a favorable aspect of the hotel.
Room Quality
5.4
There were complaints about the condition of the rooms, including musty smells and outdated amenities.
Amenities
6.93
Facilities such as the gym and pool received criticism, but some guests acknowledged pleasant sea views.
Value for Money
7.39
Guests felt the hotel did not offer good value given the overall condition and quality of facilities.
Food and Beverage
7.44
Breakfast received mixed reviews; while some found it good, others felt it did not meet expectations.
Overall Experience
7.61
Overall rating reflects a mix of positive and negative experiences, balancing satisfactory aspects with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:53

Property Description

Rooftop Pool and Dining Options
Enjoy a refreshing swim with a stunning view and indulge in a variety of culinary delights at our rooftop pool and 5 unique dining venues.

Elegant Rooms with Modern Amenities
Experience ultimate comfort in our tastefully decorated rooms equipped with free WiFi, flat-screen TVs, and luxurious bath amenities for a relaxing stay.

Leisure and Entertainment Facilities
Unwind with a game of billiards, pamper yourself with a rejuvenating spa treatment, or enjoy live music at our lounges, offering a range of leisure activities for guests.

To reserve your stay at Berjaya Waterfront Hotel and experience luxury hospitality, book now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 65 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 1917 reviews
Cleanliness: 4.94
Service: 8.91
Location: 8.95
Room Quality: 5.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 7.61
S
Siti NorAin • couple • bn
10
2026-03-05 • via Nuitee
M
Murthi • couple • my
9
Very good
Pros:

Environment

Cons:

Service cleaning

2026-03-04 • via Nuitee
M
Maya • couple • au
5
It’s good for one night stay if taking ferry to Batam and other islands
Pros:

The property is conveniently located at ferry terminal.

Cons:

Breakfast was mediocre

2026-03-04 • via Nuitee
A
Ambikaipalan • couple • my
7
Generally Ok
Pros:

It was reasonable good .. gives you the sense of heritage environment
Very closeby to the hawker centers

Cons:

Parking at level 6c .. easiest access to the receiptionist but needing to take the flight of stairs with luggage
Long walk from the rooms to the car park

2026-03-04 • via Nuitee
D
dosgandos • couple • id
9
Dekat dengan pusat Johor Bahru
Pros:

Strategi, dekat dengan pusat keramaiaan

Cons:

Gerbang masuknya nyusahin pejalan kaki

2026-03-03 • via Nuitee
M
mohd fairuz • couple • my
10
Pros:

Staf very friendly 5star for Siti FrontDesk…

2026-03-02 • via Nuitee
S
Seri • couple • sg
9
2026-03-02 • via Nuitee
S
Syime • couple • my
9
2026-03-02 • via Nuitee
S
Seri • couple • sg
9
2026-03-02 • via Nuitee
M
mohd fairuz • couple • my
10
Pros:

very great location and great staf SITI FD..

2026-02-28 • via Nuitee
A
Abraham Anand • couple • sg
10
Pros:

They have a spa and a club in the hotel ♥️

2026-02-26 • via Nuitee
J
Juraimy Bin Jaafar • couple • sg
10
2026-02-26 • via Nuitee
N
Nor Azniza • couple • my
7
2026-02-25 • via Nuitee
D
davide • family_with_children • de
8
Pros:

Ottima colazione

Cons:

Club nell'hotel: di notte certe stanze sono molto rumorose

2026-02-24 • via Nuitee
C
Chu • extended_group • us
1
it is not worth of the price
Cons:

there are noise coming from AC and contacted the facility but they could not fix the issue so we left from the hotel after staying there only one night. we booked for two night but we only stayed there for a night. we are not able to sleep because of the noise coming from AC .

2026-02-23 • via Nuitee
M
Mohd Herwan • solo_traveller • my
10
Pros:

Good

Cons:

Very good

2026-02-22 • via Nuitee
P
Parameswaranpillai • couple • in
10
Pros:

Ambiance was good

Cons:

Good location

2026-02-22 • via Nuitee
C
Charlie • couple • gb
7
2026-02-22 • via Nuitee
G
Gabriele • solo_traveller • it
7
2026-02-11 • via Nuitee
E
Eliyana • family_with_children • my
6
2026-02-10 • via Nuitee