Berjaya Waterfront Hotel, Johor Bahru

Hotels
•
Berjaya Hotels & Resorts
7.2 (2025 reviews)
No. 88, Jalan Ibrahim Sultan, Stulang Laut , Johor Bahru , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room quality concerns
Amenities needing improvement

Categories

Cleanliness
4.94
Several guests reported issues with cleanliness and hygiene, including dirty bathrooms and dusty rooms.
Service
8.91
Service was frequently noted as polite and helpful, contributing positively to the overall experience.
Location
8.95
Conveniently located with good access to city attractions, making it a favorable aspect of the hotel.
Room Quality
5.4
There were complaints about the condition of the rooms, including musty smells and outdated amenities.
Amenities
6.93
Facilities such as the gym and pool received criticism, but some guests acknowledged pleasant sea views.
Value for Money
7.39
Guests felt the hotel did not offer good value given the overall condition and quality of facilities.
Food and Beverage
7.44
Breakfast received mixed reviews; while some found it good, others felt it did not meet expectations.
Overall Experience
7.61
Overall rating reflects a mix of positive and negative experiences, balancing satisfactory aspects with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:53

Property Description

Rooftop Pool and Dining Options
Enjoy a refreshing swim with a stunning view and indulge in a variety of culinary delights at our rooftop pool and 5 unique dining venues.

Elegant Rooms with Modern Amenities
Experience ultimate comfort in our tastefully decorated rooms equipped with free WiFi, flat-screen TVs, and luxurious bath amenities for a relaxing stay.

Leisure and Entertainment Facilities
Unwind with a game of billiards, pamper yourself with a rejuvenating spa treatment, or enjoy live music at our lounges, offering a range of leisure activities for guests.

To reserve your stay at Berjaya Waterfront Hotel and experience luxury hospitality, book now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 65 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 2025 reviews
Cleanliness: 4.94
Service: 8.91
Location: 8.95
Room Quality: 5.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 7.61
J
JENNI • family_with_children • id
5
Pros:

Everything went well after we do our check in and then go to the room. But we have to go back to the reception, cause the card could not connect to the electricity. FO called for the maintenance to do checking, but they just do few times of re-put the card to the device once and again until everything if ON in the room.

We then rest for 2 hours in the room, but the air con turned off for 5 times automatically. Checked for the "sleep" setting but it didn't turn on. We then out for dinner and stop by FO to do complaints about the AC, before we went back to the room. The maintenance then came, changed the card and wait for about 20 mins and left after found that the AC is good (so we guess maybe the card problem)

We then went to sleep and magically the light went on by itself on around 2.30 AM... firstly i thought it was my son turn it on accidently because there is a switch beside the bed. But it was not him. me then turned off the light and it on again and I can hear it on from the switch beside the door.

environment not very suitable for elder or for resting, there are club below the hotel, and music on until 5AM (i fell asleep on that time, after the light miracle)

But It is indeed a very nice location because it is just right beside the ferry terminal, and near to city center as well. Breakfast is various (standard presentation)

Cons:

the AC and light miracle incident

2026-06-26 • via Nuitee
M
Mohamad shaqiq • solo_traveller • my
6
2026-06-26 • via Nuitee
白 • solo_traveller • sg
3
2026-06-24 • via Nuitee
S
Satishwaran • extended_group • au
9
2026-06-23 • via Nuitee
M
Mohamad • solo_traveller • my
7
Good
Pros:

Location

Cons:

No internal hotel telephone in the room

2026-06-22 • via Nuitee
M
Md Shukry • couple • my
5
Cons:

breakfast

2026-06-22 • via Nuitee
J
jerry • solo_traveller • my
10
2026-06-22 • via Nuitee
R
Ramamoorthy • couple • my
7
Pros:

The hotel is gm

2026-06-22 • via Nuitee
K
Kaisei • solo_traveller • sg
1
2026-06-21 • via Nuitee
A
Aryan5683 • solo_traveller • sg
8
A truly restful stay in a serene setting with stunning views.
Pros:

The property offered a wonderfully peaceful atmosphere and was impeccably clean throughout. The breathtaking views from the room added immense value to the stay, making it a truly relaxing experience.

Cons:

The breakfast selection was somewhat limited, and the variety of fresh fruits and hot items could have been broader. Additionally, the Wi-Fi connection in the room was inconsistent at times, which made it difficult to handle urgent work matters.

2026-06-21 • via Nuitee
F
Fong Kin Mun • solo_traveller • my
10
Pros:

Location and room cleanliness

Cons:

More food variety

2026-06-20 • via Nuitee
S
Shohag • solo_traveller • bd
9
2026-06-19 • via Nuitee
R
Reen MdS • solo_traveller • sg
10
2026-06-18 • via Nuitee
S
Steven • solo_traveller • my
6
Pros:

Ok

2026-06-18 • via Nuitee
K
Kiritharan • couple • my
8
2026-06-17 • via Nuitee
H
HASNITA • couple • my
7
8/10
Pros:

classic & elegan

Cons:

nil

2026-06-17 • via Nuitee
H
Haris • solo_traveller • my
8
An excellent place for staycation
Pros:

The breakfirst menu have a lot of choices & delicious.

Cons:

So far nothing.

2026-06-17 • via Nuitee
M
Mohd Redzuan • couple • my
7
Nice
Pros:

Good

Cons:

Good location but very noisy at night

2026-06-16 • via Nuitee
M
Mohd • solo_traveller • my
8
a lot of improvement on hotel cleaniness compare than last 2 year i stay there.
Pros:

location

Cons:

nil

2026-06-13 • via Nuitee
E
Eisya • couple • gb
1
Please avoid if possible especially for families with young kids. Doesn’t live up to the Berjaya name
Pros:

None

Cons:

We booked it and didn’t end up staying demanded a refund - stains on the bed. The stafff wasn’t even surprised we were grossed out. Just old and not good.

2026-06-10 • via Nuitee