Berjaya Waterfront Hotel, Johor Bahru

Hotels
•
Berjaya Hotels & Resorts
7.2 (2004 reviews)
No. 88, Jalan Ibrahim Sultan, Stulang Laut , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room quality concerns
Amenities needing improvement

Categories

Cleanliness
4.94
Several guests reported issues with cleanliness and hygiene, including dirty bathrooms and dusty rooms.
Service
8.91
Service was frequently noted as polite and helpful, contributing positively to the overall experience.
Location
8.95
Conveniently located with good access to city attractions, making it a favorable aspect of the hotel.
Room Quality
5.4
There were complaints about the condition of the rooms, including musty smells and outdated amenities.
Amenities
6.93
Facilities such as the gym and pool received criticism, but some guests acknowledged pleasant sea views.
Value for Money
7.39
Guests felt the hotel did not offer good value given the overall condition and quality of facilities.
Food and Beverage
7.44
Breakfast received mixed reviews; while some found it good, others felt it did not meet expectations.
Overall Experience
7.61
Overall rating reflects a mix of positive and negative experiences, balancing satisfactory aspects with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:53

Property Description

Rooftop Pool and Dining Options
Enjoy a refreshing swim with a stunning view and indulge in a variety of culinary delights at our rooftop pool and 5 unique dining venues.

Elegant Rooms with Modern Amenities
Experience ultimate comfort in our tastefully decorated rooms equipped with free WiFi, flat-screen TVs, and luxurious bath amenities for a relaxing stay.

Leisure and Entertainment Facilities
Unwind with a game of billiards, pamper yourself with a rejuvenating spa treatment, or enjoy live music at our lounges, offering a range of leisure activities for guests.

To reserve your stay at Berjaya Waterfront Hotel and experience luxury hospitality, book now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 65 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 2004 reviews
Cleanliness: 4.94
Service: 8.91
Location: 8.95
Room Quality: 5.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 7.61
L
lim • family_with_children • my
6
Easier to check in ferry to Batam, so I decide to visit berjaya waterfront one night, but I’m regret actually noise is o
Pros:

Garden was awesome
Breakfast nice
Duty free alcohol

Cons:

Pillow so smelly
And toilet never clean up
When I go in still have urine stain
I have to wash myself

2026-06-02 • via Nuitee
C
Che • solo_traveller • my
8
Pros:

Bilik cantik..layanan staf terbaikk..

Cons:

Bilik agak jauh dr parking..gambar dlm booking tak sama..hanya 70% je sama..

2026-06-01 • via Nuitee
M
Mohd Faizal • couple • my
4
Pros:

For me the breakfast save my stay experienced.

Cons:

Of course the pub/noise & vibration.. especially 3am.. parking is accessible but far from lobby & room.

2026-05-31 • via Nuitee
M
Muhamad Azami • solo_traveller • my
7
Pros:

Good room size. Bed was comfortable. Breakfast is good.

Cons:

Got my room in near the lift lobby. Downstairs was the night club. The boom box was a bit of a nuisance all night. Car parking was quite a hustle, as we can't access to the Carpark complex before checked in.

2026-05-31 • via Nuitee
N
Nik Salina • couple • my
8
Pros:

Love the location n room was spacious

Cons:

I was there only 1 night n was out early the next day

2026-05-30 • via Nuitee
B
Bahtiar • couple • my
4
2026-05-30 • via Nuitee
S
Siti Nadia • solo_traveller • my
10
Tenang Aman Damai
Pros:

All great ~ room, staff, parking, facilities

Cons:

-

2026-05-26 • via Nuitee
F
Fajariah Begum • couple • sg
4
Cheap,fair quality of stay
Pros:

Location. Nearby to many eateries

Cons:

Very old. Sheets and pillowcases arent clean. Toilet is so old. Stains on toilet seat and bath tub. Lights went on and off many times at about 5-6am. They had to change my tv cos i only had 3 channels. Old old old.

2026-05-26 • via Nuitee
W
WEI CHENG • couple • sg
7
2026-05-25 • via Nuitee
Y
Yee Kwee Liong • solo_traveller • sg
8
2026-05-24 • via Nuitee
T
Thilaga • solo_traveller • my
10
2026-05-21 • via Nuitee
S
SHASHI KUMAR • couple • my
9
2026-05-18 • via Nuitee
P
Preveena • solo_traveller • my
4
Pros:

The staffs were friendly and when there.was an issue it was resolved fast.

Cons:

The whole hotel looks rundown, room was old & food not so bad

2026-05-18 • via Nuitee
C
Chit • couple • fi
6
2026-05-18 • via Nuitee
H
Hameed • solo_traveller • sg
8
Berjaya waterfront connecting rooms
Pros:

The facilities and location.

Cons:

Heavy club bass music at night, difficult to sleep

2026-05-17 • via Nuitee
A
Azri Zulfarhan • family_with_children • sg
8
Great stay with friends or for some ME time
Pros:

The room was spacious, the bed must be a king size? The whole ambience of the place is great, with the good choice of lighting and music that doesnt make the place feel old and empty. The breakfast spread was generous. The seminar spaces (event hall and catering) was also on point.
Nearby night eateries and shops at the convenience for late meals and getting things. (10mins walk)

Cons:

If you are with family, nothing much unless you travel out. The mall beside it is something you can cover in an hour or less.
Great for transit if you are taking the ferry service, or you and your friends are spending the weekend for the pubs and clubs around the vicinity

2026-05-17 • via Nuitee
A
azmi • couple • my
8
2026-05-16 • via Nuitee
A
Abdul Rahman • solo_traveller • my
9
2026-05-16 • via Nuitee
L
Linda • solo_traveller • sg
7
Pros:

Good location, sea facing and good breakfast spread.

Cons:

Too many levels of car park to reach hotel lobby at level 6C. In addition have to climb a flight of steps to reach hotel lobby. No lifts and escalator available at car park. Certain rooms are noisy throughout the night. Disco music and drums from a nearby nightclub can be heard till about 4am.

2026-05-11 • via Nuitee
K
Kassim • solo_traveller • sg
6
Pros:

Food outlets around the hotel serve good food at reasonable price.

Cons:

In house breakfast not up to standard. Noise because of pub around the vicinity

2026-05-10 • via Nuitee