Berjaya Waterfront Hotel, Johor Bahru

Hotels
•
Berjaya Hotels & Resorts
7.2 (1975 reviews)
No. 88, Jalan Ibrahim Sultan, Stulang Laut , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room quality concerns
Amenities needing improvement

Categories

Cleanliness
4.94
Several guests reported issues with cleanliness and hygiene, including dirty bathrooms and dusty rooms.
Service
8.91
Service was frequently noted as polite and helpful, contributing positively to the overall experience.
Location
8.95
Conveniently located with good access to city attractions, making it a favorable aspect of the hotel.
Room Quality
5.4
There were complaints about the condition of the rooms, including musty smells and outdated amenities.
Amenities
6.93
Facilities such as the gym and pool received criticism, but some guests acknowledged pleasant sea views.
Value for Money
7.39
Guests felt the hotel did not offer good value given the overall condition and quality of facilities.
Food and Beverage
7.44
Breakfast received mixed reviews; while some found it good, others felt it did not meet expectations.
Overall Experience
7.61
Overall rating reflects a mix of positive and negative experiences, balancing satisfactory aspects with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:53

Property Description

Rooftop Pool and Dining Options
Enjoy a refreshing swim with a stunning view and indulge in a variety of culinary delights at our rooftop pool and 5 unique dining venues.

Elegant Rooms with Modern Amenities
Experience ultimate comfort in our tastefully decorated rooms equipped with free WiFi, flat-screen TVs, and luxurious bath amenities for a relaxing stay.

Leisure and Entertainment Facilities
Unwind with a game of billiards, pamper yourself with a rejuvenating spa treatment, or enjoy live music at our lounges, offering a range of leisure activities for guests.

To reserve your stay at Berjaya Waterfront Hotel and experience luxury hospitality, book now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 65 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 1975 reviews
Cleanliness: 4.94
Service: 8.91
Location: 8.95
Room Quality: 5.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 7.61
M
Mohd Irwan • solo_traveller • my
2
2026-04-27 • via Nuitee
G
Güler • solo_traveller • tr
10
2026-04-23 • via Nuitee
I
Imran Bin Kamal • solo_traveller • my
8
Pros:

Staff were very friendly and helpful. Room was clean and had a good view of JB city.

Cons:

I wish more local eatery shop are nearby within walking distance.

2026-04-23 • via Nuitee
W
Wee Chiek • solo_traveller • sg
7
2026-04-23 • via Nuitee
L
Lawanya • couple • my
9
2026-04-22 • via Nuitee
N
Noryati • couple • my
5
overall everything ok, only for parking guess
Pros:

comfortable room
good breakfast
staff very good
location is ok and not so heavy traffic

Cons:

i think Hotel need to look closely about the parking for guess.
Where i found that the parking side is far away from the room.
We need to walk far to reach our room, this is bad for me and not convenience.

2026-04-22 • via Nuitee
E
EIRA • family_with_children • my
10
Pros:

Best sbb lebih privasi

Cons:

Makanan tak banyak pilihan

2026-04-21 • via Nuitee
N
Norisha • solo_traveller • sg
8
2026-04-20 • via Nuitee
I
Ibrahim • couple • sg
9
2026-04-19 • via Nuitee
B
Bibi • solo_traveller • my
10
Pros:

Clean n comfortable.

2026-04-13 • via Nuitee
A
Afnan • couple • my
7
Pros:

Though old buildings but well maintained

Cons:

Parking a bit complicated and far. TV still use old system with less channel

2026-04-12 • via Nuitee
R
Robin • couple • sg
2
2026-04-11 • via Nuitee
A
Anil • extended_group • my
10
Good
Pros:

Location is good

Cons:

View

2026-04-11 • via Nuitee
• couple • id
7
2026-04-09 • via Nuitee
S
Samsudin • couple • my
3
Last visit... No more... Sorry
Pros:

Breakfast was fair but nothing outstanding, strategic location

Cons:

Low quality bed, too close to pub/disco...loud music can be heard until wee hours... A lot of Sexy girls walking in and out of the hotel especially after dark downgrading its high class four star image... Mall is also dying, hotel parking and lifts does not provide convenience...

2026-04-08 • via Nuitee
P
Puue Yun • couple • my
7
2026-04-07 • via Nuitee
• solo_traveller • my
1
2026-04-07 • via Nuitee
S
Shaheen • couple • mu
8
2026-04-07 • via Nuitee
A
AHMAD • couple • my
8
2026-04-06 • via Nuitee
S
seri • extended_group • my
7
Pros:

Near to food stall
View from room

Cons:

Tempat Parking kereta yang menyeramkan
3 hari 2 malam menginap disini.. tak sampai satu malam park kereta dekat parking hotel.. .keluar kereta terus park depan hotel ( berbayar )
Untuk ke lift hotel dari parking hotel, sangat la jauh ya .
Buffet breakfast, hmm.. tak berapa menyelerekan
Bilik : cadar boleh la satu hotel tukar cadar baru. Ada kesan kotoran rasanya cuci pun tak hilang .

2026-04-06 • via Nuitee