Inhala Hotel Garden

Hotels
Independent
7.8 (152 reviews)
San Bernardo 1, Madrid, Madrid, 28013 , Madrid , ES

Facilities

Meeting rooms
Proposal/romance packages available
Comprehensive recycling policy
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location near metro and shops
Helpful and friendly staff
Cleanliness in common areas
Cons:
Rooms had cleanliness and quality issues
Wi-Fi problems
Noise from other rooms and outside

Categories

Cleanliness
6.51
The hotel had cleanliness issues as some rooms were described as dirty and musty.
Service
8.48
Many reviews highlighted helpful and kind staff.
Location
9.52
Numerous reviews praised the excellent location, close to transport and amenities.
Room Quality
6.97
Rooms were reported as outdated and having issues like noise and smells.
Amenities
8
Amenities were described as standard, with some complaints about the pool.
Value for Money
7.46
Some felt that the overall experience did not justify the price, especially concerning food costs.
Food and Beverage
7.01
Few options were available at the buffet, and breakfast was deemed overpriced.
Overall Experience
8.48
Mixed feelings; while there were issues, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:37

Property Description

Experience the vibrant heart of Madrid at Inhala Hotel Garden, where luxury meets convenience!

Relax and Unwind
Dive into the seasonal outdoor pool or indulge in nightlife at the energetic nightclub. With complimentary wireless internet and concierge services, you'll have everything you need to enjoy your stay.

Dining Delights
Savor exquisite meals at our on-site restaurant, Sando, or relax in your room with our room service. Start your day right with a delicious buffet breakfast served both weekdays and weekends.

Comfort in Every Detail
Choose from 200 individually decorated guestrooms featuring minibars, plasma televisions, and complimentary toiletries. Stay connected and refreshed with our daily housekeeping service and on-site laundry options.

Book your stay now at Inhala Hotel Garden and immerse yourself in the magic of Madrid!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.8
Based on 152 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 8.48
K
Kermith
8
Pros:

Muy bueno

2025-10-11 via Nuitee
P
Pierre
10
Pros:

Bien aimé l'endroit, avec cette magnifique terrasse sur le toi. Près des resto et activités. J'ai adoré mon séjour à votre hôtel.
Merci !

2025-10-08 via Nuitee
N
Noel partner
6
Pros:

This hotel is in a great location, next to the metro and easy walking to the city for sightseeing and shopping. The hotel looks great from the outside with great water feature and lots of greenery. However that is all superficial! Our room was on the first floor, the carpets leading to the room were extremely dirty, it is ingrained dirt and looked like it was never cleaned. The room was an ok size however the carpet was filthy. I wore my flip flops as didn’t want to walk on carpet. There is no sound proofing and when the room above us decided to shower at 12.30am, it felt like they were in the room with us. Only made worse when they used the hair dryer.
For the cost of the hotel room I expected I much better standard. It’s a 2/3 star hotel!
Positive 1. Great location
2. Comfortable bed
3. Roof top bar
Negative 1. Not value for money
2. Felt dirty in particular the
carpets, which gives a bad
impression
3. Noisy
4. No sound proofing

2025-10-07 via Nuitee
L
Lester partner
8
Pros:

Excellent location in centre of Madrid. Parking is a public car park next to hotel which is very tight for a large car and costs €33 for the night. Room very comfortable and roof top terrace is great for a drink and meal which was good quality.

2025-10-07 via Nuitee
A
Alison
10
Pros:

El hombre que nos ayudo con las maletas era Muy bueno… amable, rapido, dedicado, buen servicio … el trabajo el 2 y 3 de October.

2025-10-03 via Nuitee
H
Hoa Tien friends
10
Pros:

Nicely located, just steps away from metro (santo Domingo station). Many shops and restaurants around.
Very clean hotel, great service.

2025-09-29 via Nuitee
C
Charlotte
2
Pros:

The room smelled musty and like smoke. The air conditioning produced a rotten egg smell. The walls were so paper thin that we could hear everything happening outside of our room as if it were in the room with us, specifically the bathroom of the room next door. The cleaning staff started very early in the morning and was extremely loud. The WiFi did not work the entire time, forcing us to use our data. Staff was kind and the location was great, very central, but the hotel is not worth it. Do not stay here!

2025-09-27 via Nuitee
J
Josue
10
Pros:

El staff nos ayudo muchisimo, super amables, las instalaciones excelentes, muy limpio todo, ubicación muy buena. solo el buffet le falta poner mas opciones.

2025-09-24 via Nuitee
R
Ronal
6
Pros:

Se pasa mucho calor porque los de recepción dicen que cuando hay algo de frío fuera no se enciende el aire acondicionado, y cuando llevas horas dentro de la habitación en pareja sudas muchísimo, los precios ahí están comi Miami, no es muy económico la verdad. Encontré mejores opciones después y las instalaciones no están muy buenas lucen algo viejas falta de retoques

2025-09-24 via Nuitee
M
Marco
10
Pros:

Reception guys were helpful..5 starts to those guys.

2025-09-18 via Nuitee
J
Jafe partner
8
Pros:

The hotel is quaint or shabby chic but it’s probably due a reverb, as it was a little tired. The breakfast was very average and not worth the €19 each. The staff were generally welcoming but some could do with learning to smile. Great location and easy parking. Roof top bar was ok but could do with some shade on the top terrace.

2025-09-14 via Nuitee
T
TU AMIGA EN family
4
Pros:

Our bath room was derty and the building is old and you can hear all the conversation and when the next rooms take a shower. The staff is like tired of the turist and were rude.

2025-09-08 via Nuitee
H
Haris
10
Great stay
Pros:

Clean good customer service very good location

2025-08-28 via Nuitee
W
Willard
6
Pros:

.

2025-08-24 via Nuitee
V
VIVIANNA
8
Pros:

The rooms are not updated,

2025-08-19 via Nuitee
J
Julianna family
8
Pros:

This hotel is across the street from a metro station and steps away from Gran Via.

We were greeted by a nice waterfall wall upon entering the hotel. Our room was decent with modern decor. The pool is okay but the rooftop view is amazing.

The hotel is across the street from a DIA store (grocery) and a metro station and steps away from Gran Via.

We were able to walk everywhere we wanted to from this hotel. We never ate at the property there were just so many options around so we ate out for every meal.

The staff weren't super warm so we limited our interactions with them.

2025-08-15 via Nuitee
Y
Yairlein Mary Plaza family
8
Pros:

La ubicación es excelente, los empleados son super amables.
Lo que no me gustó es que los cristales no apartan el ruido de la calle y afuera había mucho ruido en la madrugada y era difícil descansar.

El baño apestaba mucho a humedad, el diseño de la bañera hacía que el agua cayera en una alfombra del pasillo y nos percatamos que había hongo.

2025-08-03 via Nuitee
G
Gissel family
10
Pros:

Loved the restaurant and roof-top bar

2025-08-03 via Nuitee
T
Toni partner
6
Pros:

The rooftop patio was beautiful, except that they charge you 3euros to rent towels. Drinks were insultingly expensive. Rooms had carpet. Bathrooms nice and staff was pleasant.

2025-07-25 via Nuitee
D
Dazia
8
Summer Stay
Pros:

Great location and easy walkable area. I really enjoyed the style of the room as well as the layout they had. Only bad thing i can say is the shower did not have a lot of heat which was uncomfortable

2025-07-24 via Nuitee