Hestia Hotel Draugi

Hotels
•
Hestia Hotel Group
8.6 (8207 reviews)
Mārstaļu iela 3 , Rīga , lv

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Clean and comfortable rooms
Cons:
Unfriendly staff
Noisy surroundings
Limited parking

Categories

Cleanliness
8.25
Generally good cleanliness, with mentions of 'very good' but some concern about wear over the years.
Service
8.75
Some positive mentions of helpful staff, though some found them lacking in friendliness.
Location
9.05
Great location in the heart of the old town with easy access to major sites.
Room Quality
8.55
Rooms were generally clean and comfortable, although some had issues with noise.
Amenities
8.55
Standard amenities for the hotel; no specific comments on any deficiencies.
Value for Money
8.55
Good value reported based on location and quality.
Food and Beverage
8.45
Breakfast praised as 'very good,' though there were some concerns about variety and taste.
Overall Experience
8.65
Overall a positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:15

Property Description

Luxurious Accommodation in the Heart of Old Town Riga

Spacious Rooms with Modern Amenities: Enjoy free WiFi, a flat-screen TV, and a refrigerator in every room, along with air-conditioning, tea/coffee facilities, and a safe for your convenience.

Exceptional Services: Benefit from 24-hour front desk assistance, luggage storage, car rental, and concierge services to make your stay stress-free.

Delicious Dining Options: Indulge in a daily buffet breakfast and national dishes at the on-site restaurant, relax in the elegant lounge, or sip cocktails at the café-bar.

Book your stay at Hestia Hotel Draugi for a memorable experience in Riga's enchanting Old Town.

Important information:

Guests are kindly asked to present their passport and a bank card used for booking upon check-in. The guest who made the booking must be the holder of the bank card. In case a card is not presented, prepayment will be returned and a different payment method will be required.

Guests requiring an airport transfer must book it in advance. Contact details can be found in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 8207 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.65
M
Mimosa • couple • ie
8
We enjoyed Riga very much specially the handyness of the hotels location.
Pros:

Location, very handy and close to places of interest.

Cons:

Very old interior for a 4 star hotel, but did not affect our stay .

2026-05-16 • via Nuitee
A
Ari • solo_traveller • fi
8
Pros:

Keskeisellä paikalla vanhassa kaupunki. Huone oli siisti ja sopivan kokoinen.

Cons:

Huone oli kylmä ensimmäisen vuorokauden. Ilmalämpöpumppu oli seinällä mutta kaukosäädin puuttui

2026-05-16 • via Nuitee
N
Natālija • solo_traveller • lv
9
Pros:

Местоположение, Старый город, превосходный завтрак, чисто.

2026-05-16 • via Nuitee
H
Hans • solo_traveller • se
9
Pros:

Läget. Nära till allt. Att det gick boka parkering. Välkomnande personal.

2026-05-16 • via Nuitee
E
Eriks • extended_group • lv
8
2026-05-16 • via Nuitee
P
Paula • solo_traveller • fi
8
Pros:

Sijainti erinomainen. Ystävällinen aamiaistarjoilu. Aamiaistarjoilu runsas, mutta vegaaneja ja laktoosittomia oli huomioitu huonosti.

Cons:

Aamianen oli täysin sopimaton kasvis- ja/tai vegaaniruokailijalle, samoin gluteeniton vaihtoehto puuttui. Lisäksi kaikki oli laktoosista.
Kadun terassien melu alkoi illalla ja kesti läpi yön aamuun. Melu oli kovaa, jatkui tauotta Tiiviit ikkunat, eikä huoneissa olevat korvatulpat auttaneet lainkaan.

2026-05-16 • via Nuitee
L
Lisa • solo_traveller • de
9
Gutes und zentrales Hotel für Städtetrip
Pros:

Zentrale Lage, modernes Badezimmer, alles sauber.

Cons:

Das Frühstück war zwar umfangreich, hat mir geschmacklich aber nicht gefallen. Keine Brötchen, kein frisches Obst, Kaffee bitter.

2026-05-15 • via Nuitee
M
Martin • extended_group • nl
8
Goed hotel behalve de nachtelijke herrie
Pros:

Goede bedden, goede tv

Cons:

De herrie op straat en de hoge instap voor de douche. Kwaliteit van het brood bij het ontbijt

2026-05-15 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-05-15 • via Nuitee
O
Olivier • solo_traveller • ch
9
2026-05-15 • via Nuitee
N
Nowocień • solo_traveller • pl
9
2026-05-15 • via Nuitee
O
Olga • couple • ua
10
Pros:

Good hotel, good situation in the downtown, good stuff. In our room we had a small problem and a very polite reception girl did her best to assist us. So, we have a marvellous impression of staying in this hotel.

Cons:

Nothing

2026-05-14 • via Nuitee
B
Bertel • family_with_children • fi
9
Pros:

Allt bra

Cons:

Luktade rutten fisk i hissen.
Restaurangen hade vinterstängt

2026-05-14 • via Nuitee
A
Alberto • solo_traveller • it
10
Oltre le aspettative
Pros:

La posizione era eccezzzzionale, vi era anche un posto auto (a pagamento, ma è difficile parcheggiare così in centro), la colazione era ottima.
Ottimo anche il rapporto qualità prezzo.

2026-05-14 • via Nuitee
L
Lucie • solo_traveller • cz
10
Pros:

Skvělé místo

Cons:

Ovladač od klimatizace nebyl na pokoji, byla zima.

2026-05-14 • via Nuitee
T
Timo Suppi • solo_traveller • ee
7
2026-05-14 • via Nuitee
M
Margita • solo_traveller • lv
9
2026-05-14 • via Nuitee
K
Katrin • couple • ee
10
2026-05-14 • via Nuitee
L
Leif Henry • couple • no
8
2026-05-13 • via Nuitee
T
Tomislav • extended_group • hr
8
2026-05-13 • via Nuitee