Praiamar Express Hotel

Hotels
9 (1123 reviews)
Av. Engenheiro Roberto Freire, 4014 , Natal , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Need for maintenance

Categories

Cleanliness
7.66
Negative comments regarding room cleanliness and maintenance issues were noted.
Service
10
Most reviews praised the staff for being attentive and helpful.
Location
9.63
Many reviews highlighted the fantastic location close to restaurants and attractions.
Room Quality
8.17
Mixed comments; some commend the luxury rooms, while others noted issues with the mattress and outdated decor.
Amenities
8.62
Amenities generally rated well, but noted needs for improvement in maintenance and modernity.
Value for Money
8.65
Comments suggested some amenities were overpriced, impacting perceived value.
Food and Beverage
9.61
Food quality, especially breakfast, received high praise from multiple reviews.
Overall Experience
9.66
The overall sentiment was largely positive with many reviews expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:11

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms with flat-screen cable TV, minibar, and stunning sea views available in select units.

Relaxation and Fitness
Unwind by the outdoor pool or stay active in the well-equipped gym, all within the hotel premises for your enjoyment.

Exclusive Beach Club Access
Indulge in a beachfront paradise at Praiamar Beach Club, just a short walk from the hotel. Enjoy pools, water park, dining, and direct beach access - all complimentary for our guests.

Book your stay at Praiamar Express Hotel now for a perfect blend of relaxation and excitement during your visit to Natal!

Important information:

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1123 reviews
Cleanliness: 7.66
Service: 10
Location: 9.63
Room Quality: 8.17
Amenities: 8.62
Value for Money: 8.65
Food and Beverage: 9.61
Overall Experience: 9.66
F
Fernanda K N • solo_traveller • br
10
2026-02-27 • via Nuitee
H
Heloísa Helena Pimenta • couple • br
8
Confortável. Atendeu as minhas necessidades.
Pros:

Localização, perto da praia e com bons restaurantes nas imediações.

Cons:

Não tive problemas.

2026-02-26 • via Nuitee
L
Lima • family_with_children • br
10
2026-02-26 • via Nuitee
A
Admar • family_with_children • br
10
2026-02-25 • via Nuitee
R
Rosangela • couple • br
7
2026-02-25 • via Nuitee
S
silva • family_with_children • br
10
Perfeito,atendimento exatamente da recepção restaurante camareira tudo maravilhoso
Pros:

Tudo excelente,limpeza tudo no geral, organização as camareiras estão de parabéns,lençóis todos os dias trocados as toalhas o apartamento muito cheiroso amei demais.minha família amou fiquei no 10 andar frente mar acordar com a vista não tem comparação

Cons:

Só tivemos dificuldade da localização da garagem poderia colocar uma placa

2026-02-25 • via Nuitee
Y
YASNA • extended_group • cl
1
HORRIBLE ESTADÍA NOS ENFERMAMOS POR EL AIRE
Pros:

Solo la ubicación y desayuno, y los trabajadores/as del desayuno, todos amables, atentos, ya que es un hotel bien popular, entonces llega demasiada gente. Si no quieres toparte con niños, escoge otro lugar, porque el ruido es terrible

Cons:

1. Las habitaciones, ordinarias, sucias, con toallas que sirven para limpiar pisos.
2. Los baños con instalaciones defectuosas, con manchas al interior de la tasa
3. El aire acondicionado con mal olor, mucho ruido díficil de gestionar
4. El ruido si deseas transar entre calor o enfermarte con un aire acondicionado defectuoso

2026-02-23 • via Nuitee
Y
YASNA • couple • cl
1
EL PEOR HOTEL DE MI VIDA
Pros:

PEOR HOTEL DE MI VIDA: estuve antes de PRAIMAR en el Hotel Majestic quienes me cobraron el mismo precio, incluso, más bajo el precio. El hotel lo único que bueno que tiene es la ubicación. Con mi pareja y un amigo nos enfermamos, porque NO LIMPIAN LOS VENTILADORES: Están llenos de bacterias, y la habitación 1006 NO SE PODÍA REGULAR EL AIRE. Reclamamos y la única opción que nos dieron era cambiarnos a una habitación de peor nivel, y sin devolvernos dinero, a pesar de que nuestra habitación era PREMIUM (De mentira). La habitación solo tiene buena vista. El baño es ordinario, está manchado. Los ascensores, sobretodo el de mano izquierda no funciona bien, se traba y tiene un ruido horrible. La Limpieza es asquerosa. Las toallas negras, el agua con el que limpiaban el piso NEGRA. Por favor no vayan o quedarán con tos, y un mega resfrio como nos pasó a nosotros. Lo que es bueno es el desayuno. El resto, se nota que NO ESTÁ BIEN ADMINISTRADO. A nadie le importó nada. Incluso, TE COBRAN ANTES DE LLEGAR PORQUE SABEN QUE EL SERVICIO ES HORRIBLE. MAJESTIC que es 5 estrellas NO COBRA ANTES, porque saben que ofrecen algo. Incluso, estoy dudando de seguir reservando vía Booking porque son poco prolijos y no atendieron nuestro llamado, a pesar de que todos nos enfermamos.

Cons:

1. RELACIÓN PRECIO CALIDAD: Hotel ordinario, sucio, con una entrada asquerosa, todo olía a bacteria
2. Habitaciones: sucias, las limpian con agua sucia. Los baños están llenos de una mancha amarilla, los pasillos húmedos. Asqueroso hotel, el peor que he reservado en mi vida.
3. AIRE ACONDICIONADO: si te quieres enfermar de los bronquios, agarrarte un resfrio con fiebre, este es el hotel. Tres días mi pareja y yo enfermos porque el aire acondicionado no funcionaba bien; además, no mantienen el aire, porque es centralizado. Fueron unos niños a mirar, pero denotaban no saber ni siquiera abrir la tapa ni limpiar aires. Horrible experiencia. llegué a chile y tuve que ir al doctor por dificultades respiratorias.
4.RUIDO: La ubicación es buena, lo único bueno, pero al ser fecha de carnaval teníamos que decidir o enfermamos por aire contaminado y mal calibrado, o bien, abrir las ventajas, y recibir un calor infernal, junto con un ruido terrible. Ni siquiera la vista del hotel mejoró algo la estadía

BOOKING: Haganse responsables de mostrar HOTELES DE MALA CALIDAD que enferman a las personas

2026-02-23 • via Nuitee
A
ANTONIO • couple • br
10
Hotel excelente
Pros:

A localização é ótima, não precisa pegar carro para nada. Tem agência de turismo dentro do hotel, vc pode fechar seus pacotes com rapidez, segurança e tranquilidade.
O café da manhã é maravilhoso.

Cons:

Não tenho nada a reclamar.
Tudo perfeito.

2026-02-22 • via Nuitee
J
Josenval • family_with_children • br
10
Café da manhã maravilhoso!
Pros:

Café da manhã

Cons:

Não tem o que não gostei

2026-02-12 • via Nuitee
D
Danielle Familialdi • family_with_children • br
10
excelente hotel
Pros:

Achei perfeito. Ganhei upgrade de quarto com vista para a praia. Café da manhã excelente e cedo ( coemçando 06:30).

Cons:

gostei de absolutamente tudo. excelente hotel

2026-02-10 • via Nuitee
D
diogo • family_with_children • br
8
Pros:

Localizacao

Cons:

Necessário reforma

2026-02-10 • via Nuitee
A
Amanda • solo_traveller • be
9
2026-01-31 • via Nuitee
C
Cássia Sousa • couple • br
9
Surpreendente
Pros:

Café da manhã muito bom!

2026-01-31 • via Nuitee
P
Patrícia • family_with_children • br
6
satisfatório
Pros:

localização

Cons:

cheiro de mofo no corredor! Achei caro pelo simples!

2026-01-28 • via Nuitee
Y
Yana • solo_traveller • br
8
2026-01-28 • via Nuitee
I
Ivison • family_with_children • br
9
Pros:

Localização excelente, equipe atenciosa, bom café da manhã e quarto com uma linda vista da praia.

Cons:

Poderia ter mais elevadores no horário de entrada e saída das pessoas para os passeios.

2026-01-27 • via Nuitee
S
Sayonnara • solo_traveller • br
6
2026-01-26 • via Nuitee
D
Daniel • solo_traveller • br
8
2026-01-24 • via Nuitee
S
Simone • extended_group • br
8
2026-01-22 • via Nuitee