Praiamar Express Hotel

Hotels
9 (1146 reviews)
Av. Engenheiro Roberto Freire, 4014 , Natal , br

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Need for maintenance

Categories

Cleanliness
7.66
Negative comments regarding room cleanliness and maintenance issues were noted.
Service
10
Most reviews praised the staff for being attentive and helpful.
Location
9.63
Many reviews highlighted the fantastic location close to restaurants and attractions.
Room Quality
8.17
Mixed comments; some commend the luxury rooms, while others noted issues with the mattress and outdated decor.
Amenities
8.62
Amenities generally rated well, but noted needs for improvement in maintenance and modernity.
Value for Money
8.65
Comments suggested some amenities were overpriced, impacting perceived value.
Food and Beverage
9.61
Food quality, especially breakfast, received high praise from multiple reviews.
Overall Experience
9.66
The overall sentiment was largely positive with many reviews expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:11

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms with flat-screen cable TV, minibar, and stunning sea views available in select units.

Relaxation and Fitness
Unwind by the outdoor pool or stay active in the well-equipped gym, all within the hotel premises for your enjoyment.

Exclusive Beach Club Access
Indulge in a beachfront paradise at Praiamar Beach Club, just a short walk from the hotel. Enjoy pools, water park, dining, and direct beach access - all complimentary for our guests.

Book your stay at Praiamar Express Hotel now for a perfect blend of relaxation and excitement during your visit to Natal!

Important information:

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1146 reviews
Cleanliness: 7.66
Service: 10
Location: 9.63
Room Quality: 8.17
Amenities: 8.62
Value for Money: 8.65
Food and Beverage: 9.61
Overall Experience: 9.66
R
Rita De Kassia family_with_children br
10
2026-04-04 via Nuitee
A
Antonio de Pádua de Oliveira family_with_children br
10
Foi maravilhosa
Pros:

De tudo

Cons:

De nada

2026-03-30 via Nuitee
M
Marcone extended_group br
3
Péssimo hospedagem para quem busca um pouco de conforto
Pros:

Apenas a localização e simpatia dos colaboradores.

Cons:

O café da manhã é o mesmo todos os dias. O hall de acesso do segundo andar cheira mofo. O colchão é horrível pois são velhos e duros. As fronhas dos travesseiroa tem cheiro de que “são velhas”, cheiro de muito uso; o travesseiro mada confortável.

2026-03-29 via Nuitee
M
Maria Aparecida family_with_children br
7
2026-03-28 via Nuitee
C
Carla couple br
10
Nota 10
Pros:

Atendimento dos funcionários, muito solicitos, quarto, vista para o mar, limpeza, localização, restaurante do hotel tanto para o café da manhã quanto janta, foi tudo perfeito nota 10.

2026-03-27 via Nuitee
A
Antonio Henrique Barbosa De couple br
7
Cons:

Velha

2026-03-27 via Nuitee
A
Antonio Henrique Barbosa De couple br
7
2026-03-27 via Nuitee
F
Fernanda family_with_children br
8
2026-03-27 via Nuitee
A
Alessandra couple br
10
Voltaremos com certeza.
Pros:

Destacamos a recepção e check-in realizada pelo Sr. Juscelino. Pessoa que abriu as portas portiguares para nós. Até então, o acolhimento mineiro sempre foi soberano nas relações sociais. Após sermos apresentados para o Hotel e a cidade, Juscelino colocou essa mineiridade em xeque. Gostamos demais.

Cons:

Sem ressalvas.

2026-03-25 via Nuitee
L
Luiz Carlos family_with_children br
6
Razoável
Pros:

Falta de energia, limpeza ruim, toalhas velhas, ar condicionado com muito barulho.

Cons:

Ar condicionado com muito barulho, toalhas muito velhas, jantar com pouca opções.

2026-03-24 via Nuitee
L
Luciana solo_traveller bo
7
Vários pontos de atenção a serem melhorados
Pros:

Ótima localização.

Cons:

Sucessivas faltas de energia, falta de água quente, filas no buffet do café da manhã.
Falta armário/prateleiras para acomodar os pertences.

2026-03-23 via Nuitee
M
Mauro Spina family_with_children it
7
2026-03-21 via Nuitee
V
Vanderlei Zaracho family_with_children br
8
Hotel simples
Pros:

Excelente localização

Cons:

No quarto em que nos acomodaram estava com cheiro de mofo e quando meu filho foi tomar banho alagou o banheiro !
Café da manhã com alguns itens muito abaixo ex calda de chocolate e que é usada para fazer tapioca de chocolate muittttoooo ralo !

2026-03-21 via Nuitee
I
Igor family_with_children br
9
2026-03-21 via Nuitee
A
Alencar family_with_children br
10
2026-03-19 via Nuitee
D
Denise family_with_children br
4
Pros:

A cortesia dos funcionários

Cons:

Da falta de manutenção, nas instalações, ralo de banheiro aberto, reboco destacando no banheiro

2026-03-17 via Nuitee
D
Daniel solo_traveller br
7
2026-03-14 via Nuitee
A
Adriana family_with_children br
9
Pros:

Da limpeza e troca de lençóis e toalhas todos os dias. O café da manhã era excelente.

Cons:

O hotel é mais velho por dentro. Nada que atrapalhe.

2026-03-11 via Nuitee
K
Katrin extended_group de
4
Pros:

Lage war ganz ok, Rezeption war 24/7 besetzt. Ausblick aus den Zimmer war top

Cons:

Das Frühstück war zu einseitig und nicht für Vegetarier geeignet. Das Hotelpersonal hat kaum Englisch gesprochen und die Zimmer sind weder sonderlich sauber noch schön eingerichtet. In meinem ersten Zimmer war Schimmel im Bad, sodass ich es nach ein paar Tagen wechseln musste. Sauberkeit hätte besser sein können. Einmal wurde mein Zimmer drei Tage nicht gereinigt.

2026-03-09 via Nuitee
L
LUCIANA family_with_children br
10
Nota 10!
Pros:

Localização perfeita, hotel super limpo, quarto super confortável, atendimento nota 10!!

Cons:

Gostamos de tudo!

2026-03-07 via Nuitee